Ricoh Aficio MP C2050 User Manual

Ricoh Aficio MP C2050 User Manual

Papercut ricoh embedded manual
Hide thumbs Also See for Aficio MP C2050:
Table of Contents

Advertisement

PaperCut Ricoh Embedded Manual
Contents
1
Overview ........................................................................................................... 3
1.1
Consistency: ............................................................................................... 3
1.2
Integration: .................................................................................................. 3
1.3
Rate of development: .................................................................................. 3
1.4
Vendor Neutral: ........................................................................................... 3
1.5
Security: ...................................................................................................... 3
2
Installation ......................................................................................................... 4
2.1
Requirements .............................................................................................. 4
2.1.1
2.1.2
Devices supporting ESA SDK version 4.x, 5.x, 7.x ............................... 5
2.1.3
Devices supporting ESA SDK version 2.x ............................................ 6
2.1.4
How to determine the ESA SDK version .............................................. 6
2.2
Setup Procedure ......................................................................................... 7
2.2.1
2.2.2
Networking/Firewall Configuration ........................................................ 7
2.2.3
PaperCut Settings ................................................................................ 7
2.2.4
Choosing Application Version .............................................................. 7
2.2.5
8
2.2.6
Disable the Document Server .............................................................. 8
2.2.7
2.2.8
2.2.9
Choose an Installation Method ........................................................... 11
2.2.12 Set Default Application and System Timeout...................................... 16
2.2.13 Starting the Embedded Application .................................................... 16
3
Post-install testing ........................................................................................... 18
3.1
Test Preparation ....................................................................................... 18
3.2
Scenario 1: Standard copying ................................................................... 19
3.3
Scenario 2: Copying with account selection .............................................. 20
3.4
Scenario 3: Print release ........................................................................... 21
4
Configuration ................................................................................................... 23
4.1
Device Function ........................................................................................ 23
4.2
Authentication Methods ............................................................................. 23

Advertisement

Table of Contents
loading

Summary of Contents for Ricoh Aficio MP C2050

  • Page 1: Table Of Contents

    Choose an Installation Method ............11 2.2.10 Installing Application using Ricoh Web Admin (Recommended) ..12 2.2.11 Installing application using the Ricoh Java SD card ......14 2.2.12 Set Default Application and System Timeout........16 2.2.13 Starting the Embedded Application ............ 16 Post-install testing ...................
  • Page 2 PaperCut – Ricoh Embedded Manual Revision: 19 2012-10-26 Shared Account Selection ................. 24 Customizing Text and Messages .............. 25 Advanced Configuration .................. 26 Config Editor ..................... 26 Customizing the Header Logos and Colors ..........27 5.1.1 Customized Logos ................27 Custom Header Color ................
  • Page 3: Overview

    PaperCut – Ricoh Embedded Manual Revision: 19 2012-10-26 1 Overview This manual provides an overview of the installation, configuration and operation of PaperCut’s embedded software MFD (Multi-Function Device) solutions. Today’s MFDs are smarter – they have touch screens and offer the ability to run applications directly on the device.
  • Page 4: Installation

    For devices prior to SDK 10.0, verify that the “Other Function” button is installed on the left of the Ricoh LCD screen (this is below the Copy/Fax/Scanner buttons – see screenshot below). This button will activate the PaperCut embedded application and is usually installed by a Ricoh technician when the Java card is installed.
  • Page 5: Devices Supporting Gw+ Esa Sdk Version 10.X (Or Later)

    Ensure that the Ricoh MFP is connected to the network.  Have available the network address of the Ricoh MFP. It is recommended that the MFP is configured with a static IP. Please review the supported device list below to determine which SDK type your device supports.
  • Page 6: Devices Supporting Esa Sdk Version 2.X

    PaperCut – Ricoh Embedded Manual Revision: 19 2012-10-26 2.1.3 Devices supporting ESA SDK version 2.x  Aficio MP C2500SP/C3000SP  Aficio MP C3500/C3500SP/C4500/C4500SP  Aficio MP C1500SP/C1500SPF/615C  Aficio MP 5500/5500SP/6500/6500SP/7500/7500SP  Aficio MP 9000/1100/1350  Aficio MP 6000/7000/8000 ...
  • Page 7: Setup Procedure

    2.2.4 Choosing Application Version PaperCut offers 2 versions of the Ricoh Embedded application, targeted at different versions of the Ricoh platform. You must install the version of the application suited to your Ricoh device. The following applications are available: ...
  • Page 8: Configuring The Enhanced External Charge Unit (Sdk 4.X+ Devices Only)

    When installing application “403046912” on an SDK version 4+ device, the “Enhanced External Charge Unit” must be enabled. NOTE: This setting can only be enabled by a Ricoh technician. We recommend that this setting be changed when the Java VM card is installed. Please contact your copier dealer/technician to arrange this.
  • Page 9 Once the system parameter has been enabled, the Enhanced External Charge Unit on the device should be enabled as follows: 1. Go to the Ricoh admin/settings by pressing the "User Tools/Counter" hard key (on the top left of the device panel).
  • Page 10: Increase Extended Feature Settings Heap / Stack Size

    (see screenshot below) 2.2.8 Fax Configuration (Recommended when tracking faxes) To overcome some limitations with the way the Ricoh devices notifies embedded applications of fax events it is recommended to change the fax transmission mode to “Immediate TX”. This changes fax to only scan documents as they are sent, improving the reliability of fax logging.
  • Page 11: Choose An Installation Method

    SD card from each MFD device. To install using the Java SD card, follow the instructions in section 2.2.11 “Installing application using the Ricoh Java SD card”. Copyright © 2012 PaperCut Software International Pty. Ltd., All Rights Reserved.
  • Page 12: Installing Application Using Ricoh Web Admin (Recommended)

    2. Open the "connection.properties" file in this folder and verify the “server-name” and “server-ip” are set to the network name and address of the PaperCut server. It is recommended to set the “server-name” to a name that can be resolved by the Ricoh copier (e.g. the DNS name of the PaperCut server).
  • Page 13 11. The application will be installed. You can confirm by selecting the “Extended Feature Settings -> Startup Setting” option from the Configuration page. Now that the application is installed, skip the “Ricoh Java card” installation method and proceed with section 2.2.12 “Set Default Application and System Timeout.” on page 16.
  • Page 14: Installing Application Using The Ricoh Java Sd Card

    Java card so that it can be installed on the copier. To copy the embedded application to the Java card: Take the Java card out of the destination Ricoh copier. To do this: ...
  • Page 15 4. Turn on the main power switch. 5. Wait for the device to boot. 6. Go to the Ricoh admin/settings by pressing the "User Tools/Counter" hard key (on the top left of the device panel). 7. Press the "Extended Feature Settings" button at the bottom of the screen.
  • Page 16: Set Default Application And System Timeout

    2012-10-26 2.2.12 Set Default Application and System Timeout The PaperCut embedded application is now installed on the Ricoh MFP device. For the PaperCut embedded application to run effectively it must be configured as the default application and a system reset timeout should be set. This gives PaperCut full control of the copier and forces the user to login before using the copier.
  • Page 17 “Welcome screen” (see below). 10. The Ricoh device will appear in the PaperCut administration interface under the “Devices” tab with the name you provided in the steps above. It will be created using the cost settings of the “[Template Printer]”.
  • Page 18: Post-Install Testing

    PaperCut – Ricoh Embedded Manual Revision: 19 2012-10-26 3 Post-install testing After completing installation and basic configuration it is recommended to perform some testing of the common usage scenarios. This important for two reasons: 1. To ensure that the embedded application is working as expected 2.
  • Page 19: Scenario 1: Standard Copying

    5. Follow the onscreen instructions and perform some test copying. i.e. press the “Copy” hard key on the Ricoh and perform a copy as normal. 6. Once completed copying press the “Other function” hard key to return to the PaperCut application.
  • Page 20: Scenario 2: Copying With Account Selection

    E.g. “Test Account 1”. 4. At this point the copier will be enabled for usage. Follow the onscreen instructions and perform some test copying. i.e. press the “Copy” hard key on the Ricoh and perform a copy as normal.
  • Page 21: Scenario 3: Print Release

    To perform print release testing a hold/release queue must be enabled: 1. In PaperCut, select the “Printers” tab. 2. Select the print queue (i.e. not the ‘device’) for the Ricoh MFD that will be used for testing. 3. Enable the “Hold/release queue” option.
  • Page 22 PaperCut – Ricoh Embedded Manual Revision: 19 2012-10-26 5. Press “OK” to save. 6. Login to a computer workstation as ‘testusersimple’. 7. Print a few jobs to the print queue that was configured above. The jobs will be held in the hold/release queue.
  • Page 23: Configuration

    PaperCut – Ricoh Embedded Manual Revision: 19 2012-10-26 4 Configuration After completing the Installation section and registering the device with PaperCut, it will have been configured with reasonable default settings that are suitable for most environments. This section covers how to change the default settings. All the following settings are available via the device’s ‘Summary’...
  • Page 24: Shared Account Selection

    PaperCut – Ricoh Embedded Manual Revision: 19 2012-10-26 Authentication methods available for a device Each authentication method is discussed in the following table. Authentication Description Method Username and The user may use their domain/network username and password password to log into the device.
  • Page 25: Customizing Text And Messages

    PaperCut – Ricoh Embedded Manual Revision: 19 2012-10-26 The options available to each user, as well as account security access, will mirror the same options available when the user prints. “Select from list” and/or “Select using PIN/Code” are controlled at the user level via the User Details page. The Security tab on each account controls account security/access.
  • Page 26: Advanced Configuration

    PaperCut – Ricoh Embedded Manual Revision: 19 2012-10-26 5 Advanced Configuration 5.1 Config Editor The common configuration options for a device in PaperCut are available on the device’s ‘Summary’ tab, and are discussed in more detail in the Configuration section. This section covers the more advanced or less common configuration options which are available via the ‘Advanced Config’...
  • Page 27: Customizing The Header Logos And Colors

    PaperCut – Ricoh Embedded Manual Revision: 19 2012-10-26 5.1 Customizing the Header Logos and Colors The embedded application has a header at the top of all screens. This header defaults to the PaperCut logo and green color. The header can be customized to match your organization’s color scheme and logos.
  • Page 28: Configuring Application Switch Buttons (Sdk 4.X+ Devices Only)

    “GG” is the green component and “BB” is the blue component. NOTE: The Ricoh devices have a limited color palette (216 colors) and will round the colors to the “closest” color. It is recommended to use one of the following hexadecimal color values for each color component: 00, 33, 66, 99, CC, FF.
  • Page 29: Configuring Swipe Card Readers

    To configure the application switch buttons:  Login to the PaperCut admin site  On the “Devices” tab, select the Ricoh device to configure  Select the “Advanced Config” tab.  Locate the entry “ext-device.ricoh.app-button1.label”. This is the text that appears on the application button.
  • Page 30 PaperCut – Ricoh Embedded Manual Revision: 19 2012-10-26  A typical case is the checksum being reported after the card number, separated by an equals sign, such as in 5235092385=8. PaperCut can handle this case by default; it will extract the number before the equal sign as the card number: 5235092385.
  • Page 31: Known Limitations And Security

    If the user has logged out, the fax will not be logged. This is an unfortunate limitation in the Ricoh device SDK, and we are working with Ricoh to resolve this.
  • Page 32: Faq & Troubleshooting

    This may indicate that you do not have the Ricoh Java Card installed correctly. Check that the Java SD card is inserted into Slot 3 of the Ricoh device. If you have problems enabling the Java Card, please contact your hardware vendor for assistance.
  • Page 33 PaperCut – Ricoh Embedded Manual Revision: 19 2012-10-26 My users have symbols in their passwords and/or it’s difficult to enter their usernames. What options do I have? The Shift button will offer addition symbols. Use of this is however cumbersome. You may wish to instruct your users to change their network passwords so they only contain standard characters.
  • Page 35: Appendix: Supported Authentication Card Readers

    PaperCut – Ricoh Embedded Manual Revision: 19 2012-10-26 A. Appendix: Supported Authentication Card Readers The list of officially supported card readers from Ricoh are: Card Type Manufacturer Model RFIDeas, Inc. RDR-6081-AKU Indala / Motorola RFIDeas, Inc. RDR-6381-AKU Casi-Rusco RFIDeas, Inc.
  • Page 36 PaperCut – Ricoh Embedded Manual Revision: 19 2012-10-26  A typical case is the checksum being reported after the card number, separated by an equals sign, such as in 5235092385=8. PaperCut can handle this case by default; it will extract the number before the equal sign as the card number: 5235092385.
  • Page 37 PaperCut – Ricoh Embedded Manual Revision: 19 2012-10-26  Enter the name of the required converter (see table below) and click Update To set at the device level:  Devices -> [select device] -> Advanced Config Editor  Search for “ext-device.card-no-converter”...
  • Page 38: Configuration Of Rfideas Pcswipe Magstripe Reader

     7.2 Configuration of RFIdeas pcSwipe magstripe reader For the RFIdeas magstripe reader to work with the Ricoh Embedded application the card reader must be re-configured using the pcSwipeConfig utility available from the RFIdeas web site. Use this utility to configure the reader as pictured in the screenshots below.
  • Page 39 PaperCut – Ricoh Embedded Manual Revision: 19 2012-10-26 Copyright © 2012 PaperCut Software International Pty. Ltd., All Rights Reserved. 39 of 41...
  • Page 40: Appendix: Screenshots For User Information Sheets

    PaperCut – Ricoh Embedded Manual Revision: 19 2012-10-26 B. Appendix: Screenshots for User Information Sheets Many organizations like to provide detailed step-by-step instructions to their users to guide them through copier use. In addition to the screenshots in the previous sections of the manual, screenshots in this section are provided to be copied into user information sheets.
  • Page 41 PaperCut – Ricoh Embedded Manual Revision: 19 2012-10-26 Copyright © 2012 PaperCut Software International Pty. Ltd., All Rights Reserved. 41 of 41...

Table of Contents