Ricoh D037 Service Manual page 480

SC Tables
No. Type
[1]
[2]
[30]
[30]
No. Type
859 CTL HDD Encryption unit error 2
C
A serious error occurs when the HDD data is encrypted to update an
encryption key with the HDD encryption unit.
[8]
D037/D038/D040/D041
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Defective controller board
1. Replace the controller board.
Encryption key setting for HDD error:
The controller fails to copy a new encryption key to the HDD.
Defective SATA chip on the controller board
1. Replace the controller board.
NVRAM data encryption error 1:
An error occurs while the NVRAM data is encrypted.
Defective NVRAM on the controller board
1. Replace the NVRAM.
NVRAM data encryption error 2:
An error occurs before the NVRAM data is encrypted.
Defective controller board
1. Replace the controller board.
Other error:
A serious error occurs while the data is encrypted.
Same as SC991
Details (Symptom, Possible Cause, Troubleshooting Procedures)
HDD check error:
The HDD is not correctly installed.
4-58 SM Appendix