Pcap Troubleshooting Example - Avaya 8800 Troubleshooting Manual

Software troubleshooting tool configuration using CLI
4. Enable PCAP globally again and reset the PCAP statistics:

PCAP troubleshooting example

You are the network administrator at a large multinational software company and encounter
the following problem. A user calls and states that they are trying to download some data from
an FTP server to their client machine. However, they are having a problem connecting to the
FTP server. The FTP client resides on client 1 and the FTP server is on client 2. The FTP
server is connected to an Avaya Ethernet Routing Switch 8800/8600 (R1) through port
interface 2/10.
Configuration details
The hardware and software used is as follows:
• one Avaya Ethernet Routing Switch 8800/8600 (R1) with dual SF/CPU modules
• each SF/CPU module contains a PCMCIA card
• two clients
• I/O cards
• an FTP and TFTP daemon running on a client server
• sniffer network software
180 Troubleshooting
ERS8600-B:5# config ethernet 7/26 pcap enable true mode
rxFilter
ERS8600-B:5# config diag pcap reset-stat true ERS8600-B:5#
config diag pcap enable true
Comments? infodev@avaya.com
July 2013