Troubleshooting A Failed Wsp - Avaya 8800 Troubleshooting Manual

Troubleshooting the Unified Access solution
4. Check to make sure the controller in the domain is added in the WSP by entering
5. Verify that the load balancing wireless controller IP address is configured correctly:
6. Verify that the TCP/UDP base port is configured correctly:
7. Check the WSP domain database in AMDC:
8. Make sure that the WSP Database is synchronized with the other controllers:
9. Ping the WSP from the WCP to verify that there are no Layer 2 or Layer 3 issues

Troubleshooting a failed WSP

Use the following steps to troubleshoot why a WSP failed or lost connection to the WCP.
Procedure
1. From the WCP, show the list of WSPs and check the status:
2. Check the reachability of circuitless wireless IP from WCP using ping.
3. Check to see if the WSP MAC address is present in the domain WSP database:
4. Check the WCP load balancing table to see which WCP is assigned to manage the
428 Troubleshooting
the following command on the WSP:
show wireless switch lb-controller
show wireless switch lb-controller
show wireless
show wireless domain wsp database
show wireless domain peer-controller config-sync-status
detail
If the WSP Database is in the out of sync component list, then synchronize the
configuration:
wireless controller config-sync
such as with STP or network failures preventing the WSP from reaching the
WCP.
show wireless wsp status
show wireless domain wsp database
WSP and the current joining status:
show wireless domain load-balance wsp-lb-table
Comments? infodev@avaya.com
July 2013