Log Files - Avaya 8800 Troubleshooting Manual

Table 6: Default and system log severity level mapping
UNIX system error
codes
0
1
2
3
4
5
6
7

Log files

The SMP changes the way syslog files are captured and named.
The syslog.txt and sysHwlog.txt files are merged to enhance log maintenance. A single log file
captures hardware and software messages. This log file is simultaneously saved to DRAM
and, if available, the PCMCIA card (or external flash on the 8895 SF/CPU).
Crash dump information is captured, encrypted, and stored in the log file for debugging. The
time when the crash dump occurred is also captured. Crash dump information is only retained
when logging to a PCMCIA (or external flash) card; this information is not saved to DRAM.
Avaya recommends that you log to a PCMCIA (or external flash) card and always keep a
PCMCIA (or external flash) card in each SF/CPU. The DRAM has limited memory allocated to
SMP. DRAM logs are stored in a circular list, which overwrites older log messages when the
log fills up. The DRAM log also does not contain any encrypted information, which can limit
the information available during troubleshooting.
Log file naming conventions
The following lists the naming conventions used for the log file.
• The log file is named according to 8.3 (xxxxxxxx.sss) format. The first six characters of
the log file name contains the last three bytes of the chassis base MAC address. The next
Troubleshooting
System log severity level
Emergency
Alert
Critical
Error
Warning
Notice–
Info
Debug
System Messaging Platform
Internal Avaya Ethernet
Routing Switch 8800/8600
severity level
Fatal
–
–
Error
Warning
–
Info
–
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