Apparent Module Failure - Avaya 8800 Troubleshooting Manual

Hardware troubleshooting
Symptom
The Fault LED is blinking
amber.
The Fault LED is steady
amber.
No LEDs are lit.

Apparent module failure

If a module failure occurs, check for possible backplane connection problems. Ensure that the
module is correctly seated in the backplane connector and that the retaining screws are
securely tightened.
If a module fails during module initialization and the replacement module is the same module
type, in rare cases, the new module may not initialize.
To work around this issue, follow the steps in either workaround 1 or 2.
70 Troubleshooting
Probable cause
A chassis failure has been
detected.
The module failed its
power-on self-test. A
diagnostic or hardware
failure has been
detected.
A hardware failure has
been detected.
Comments? infodev@avaya.com
Corrective action
8010co, and 8006 chassis) that
provides the clock function for the
switch.
From the console management
station, use the show log
command to check the system log
for information about hardware
failures.
Check the fan tray to make sure
both fans are running.
Check the switch power supplies;
one may have stopped
functioning.
The module may have failed to read
the MAC address from the chassis
backplane. If this is the case,
arrange to replace the chassis.
Replace the module.
Turn the switch power off and then
turn it on again.
July 2013