Software troubleshooting tool configuration using Enterprise Device Manager
Procedure steps
1. For an external test, install an external loopback connector.
2. From the Device Physical View, select a port.
3. In the navigation tree, open the following folders Configuration > Edit > Port.
4. ClickGeneral.
5. Click the Test tab.
6. Select either Ext. Loopback or Int. Loopback.
7. Let the test run for several seconds.
8. To stop the test, click Stop.
Configuring Ping Snoop for R series modules
Use Ping Snoop to troubleshoot multilink trunking configurations.
The predefined ACL and ACTs for Ping Snoop are numbered 4096. You can use your own
ACT, ACL, and ACE instead, but you are duplicating the ACT, ACL, and ACE that the system
predefines.
Configure the ACE action, debug action, and the IP addresses that you require.
Procedure steps
1. Locate the already partially defined ACT-ACL available pair. In the navigation tree,
2. Click ACL Filters.
3. Click the ACL tab.
4. For ACL 4096, add the appropriate ports as members.
5. Ensure the State is enable.
6. Click Apply.
7. Create an ACE with actions permit and CopyToPrimaryCp: click the ACE button.
8. Click Insert.
9. Name the ACE and configure the ID.
10. From the Mode options, select permit.
11. From the Flags options, select copyToPrimaryCp.
12. Click Insert.
13. For the ACE, configure a source IP address, a destination IP address, or both: select
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Troubleshooting
The result, Fail or Success, is shown along with packet counts.
open the following folders Configuration > Security > Data Path.
the ACE, and then click the IP button.
Comments? infodev@avaya.com
July 2013