Troubleshooting - Avaya Ethernet Routing Switch 8300 Series Installation Manual

3. Adjust the read-write protect switch.
4. Reinsert the memory card into the card receptacle.

Troubleshooting

The following sections provide troubleshooting information for some of the more common
problems that you can encounter with the Ethernet Routing Switch 8300.
LED indications of problems
Table 4: LED problem indicators
on the switch modules and suggests corrective action.
Table 4: LED problem indicators
Symptom
Green AC power supply
LEDs are off.
The Link/Activity LED for
a connected port is off or
does not blink (and you
believe that traffic is
present).
The Link/Activity LED
blinks continuously.
The Online LED is steady
amber for longer than 3
minutes.
Cable connection problems
Port connection problems can usually be traced to a poor cable connection or to an improper
connection of the port cables at either end of the link. To remedy such problems, make sure
Installation — Chassis
on page 47 lists possible problems indicated by the LEDs
Probable cause
The switch is not receiving
AC power, or the power
supply has failed.
The switch is
experiencing a port
connection problem, or
the switch's link partner is
not autonegotiating
properly.
There is a high traffic load
or possible packet
broadcast storm.
The module failed its
power-on self-test. A
diagnostic or hardware
failure has been
detected.
Corrective action
Verify that each AC power cord is
fastened securely at both ends and
that power is available at each AC
power outlet. Plug in a device such
as a lamp to ensure that the power
outlet is operational. Verify that
each power supply is turned on.
Verify that the cable connections to
the link partner are correct. Verify
port configuration parameters for
both ends of the connection. Move
the cable to another port to see
whether the problem occurs on the
new port.
Verify port configuration
parameters for both ends of the
connection.
Replace the module.
Troubleshooting
May 2011 47