Issue: Cannot Transfer License - Avaya 8800 Troubleshooting Manual

- incorrect MAC address specified when the license file was generated
Prerequisites
• Use the show license command to double-check that the license is not installed.
• For more information about transferring a license and installing a license, see Avaya
Ethernet Routing Switch 8800/8600 Administration, NN46205-605.
Procedure steps
1. Check the license file on the License Bank and confirm that the MAC address is
2. To correct the MAC address, use the Transferring a license procedure.
3. Check the license file on the License Bank and confirm that the MAC address is
4. Install the license file on the switch.

Issue: cannot transfer license

This section describes methods to troubleshoot the following licensing scenario:
• Attempts to transfer a license using the Replace Switch MAC function fail. After the Replace
Switch MAC button is clicked, the error message "You have reached the limit of MAC address
changes for this file" appears.
Procedure steps
1. Check if there is another LAC entry in the License Bank for the switch of the same
2. If the same error message appears again, or there is no LAC available, contact
Troubleshooting
incorrect.
now correct.
license type (that is, Advanced or Premier) that has not been used to swap a MAC
address. If so, select a license file from that LAC and try the Replace Switch MAC
function again.
Avaya Customer Support and request a new LAC.
Licensing problems and recovery
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