Normal Behavior On Your Network - Avaya 8800 Troubleshooting Manual

Maintain a change control system for all critical systems. Permanently store change
control records.
• contact details
Store the details of all support contracts, support numbers, engineering details, and
telephone and fax numbers to save time when troubleshooting.

Normal behavior on your network

When you are familiar with your fully operational network, you can more effectively troubleshoot
problems that arise. Monitor your network over a long period of time to understand its normal
behavior, such as traffic flow patterns, when devices are accessed and peak usage times.
Use a baseline analysis to indicate overall network health during normal operation. Then
compare this baseline to captured network traffic to quickly troubleshoot and isolate network
problems. By running tests on a healthy network, you can then compare normal data against
the results of your troubled network. For example, ping each node to discover how long it
typically takes to receive a response from devices on your network. Capture and save the
response time for each device and use these baseline response times to help you troubleshoot
network problems.
Troubleshooting
Normal behavior on your network
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