Troubleshooting Wsp Problems; Using Wsp Show Commands - Avaya 8800 Troubleshooting Manual

4. If the SSID is broadcasting and the clients are not able to connect, then check the
5. If the SSID is not broadcasting, make sure the radio profile is mapped properly in
6. If the SSID is not broadcasting, get the AP technical dump and send it to Avaya

Troubleshooting WSP problems

Use the procedures in this section to troubleshoot problems with a WSP.

Using WSP show commands

Use the WSP show commands to check all your configuration information to see why a WSP
may be failing.
Procedure
1. From the WSP, display Management IP info and the remote VLAN STP information
2. Check the LBWCP(Load balancing WCP) configuration information on the WSP:
Troubleshooting
AP data tunnel:
show wireless switch peer-devices
a. Make sure the Client has the correct security key and account configured to
associate with this SSID.
b. Make sure the MVLAN associated with the SSID is being served by a WSP in
the domain.
c. Make sure your client is associated with the same controller that the AP is
associated with and that it has the right VLAN. Also check that the client status
shows as Auth in AMDC:
show wireless client status
d. Check the mobility -vlan mapping configuration to make sure it is mapped to a
local VLAN correctly:
show wireless switch vlan-map
the AP profile.
Support:
wireless ap tech-dump <ap-mac> <ap-ip> filename <name>.txt
to check your configuration:
(CLI) show wireless-switch info
(ACLI) show wireless switch
(CLI) show wireless-switch lb-controller [<A.B.C.D>]
Troubleshooting WSP problems
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