Issue: Asna Connection Not Established After Ha Failover; Issue: Tg Page Does Not Open When Client Is In Red Vlan - Avaya 8800 Troubleshooting Manual

Upper layer troubleshooting
Procedure steps
The likely cause is that the SSH keys are not imported or exported correctly. Ensure
that the keys are correctly imported or exported.

Issue: ASNA connection not established after HA failover

Use the information in this section if an ASNA connection is not established after a High
Availability failover occurs.
Procedure steps
1. Wait until the HA Master and Secondary come up.
2. Check the connection status on the Master using the CLI:
3. On the Master, to synchronize the keys on the Master and Secondary, enter the
4. Cross check that the SSH key on the Secondary is synchronized.
5. Perform the failover again.

Issue: TG page does not open when client is in Red VLAN

Use the following information if the TG page does not open when a client is in a Red VLAN.
464 Troubleshooting
config asna info
OR
in ACLI Privileged EXEC mode:
show asna
following command:
config asna sync-ssh-keys
OR
in ANCLI Privileged EXEC mode:
asna sync-ssh-keys
Comments? infodev@avaya.com
July 2013