Managing An Ap - Avaya 8800 Troubleshooting Manual

Managing an AP

Use the following steps to troubleshoot why an AP is not being managed by a WCP.
Procedure
1. Check to see if the AP MAC entry is present in the managed AP:
2. If the AP is not Managed, check to see if the AP is in the AP discovered table:
3. Check the discovery reason for why the AP is present is the discovered table.
4. Verify that the TCP/UDP base port is configured correctly:
5. If you use a non-default TCP/UDP base port, verify that the DHCP option 43 vendor-
6. Check to see if the AP is present in the domain AP database:
7. Make sure that the AP database is synchronizes with the other controllers:
8. Verify that there is an available license for the AP:
9. Ping the AP from the WCP to verify that there are no Layer 2 or Layer 3 issues such
10. Make sure there is at least one WSP with which the AP can form an access tunnel
Troubleshooting
show wireless ap status
show wireless domain ap discovered
show wireless
specific parameters are configured correctly.
Note:
Do not use DNS Discovery because it does not support altering the TCP/UDP
base port.
show wireless domain ap database
wireless controller config-sync
show wireless controller license-info
as with STP or network failures preventing the AP from reaching the WCP.
(AT).
a. If there is no WSP available, the AP keeps restarting the DHCP address process
until it finds one.
b. If there is a WSP available and the WCP assigned this AP to it, make sure the
AP can reach the WSP's circuitless IP address.
Troubleshooting WCP and AP problems
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