Customer Unable To Log On Using Ppp - Avaya 8800 Troubleshooting Manual

Ethernet routing switch
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Procedure steps
1. Verify that the network between the customer, the Avaya Ethernet Routing Switch
2. Verify whether the SSH client is configured correctly.
3. To verify whether the SSH function is enabled and configured correctly on the Avaya

Customer unable to log on using PPP

If customers are unable to log on using PPP, perform the following steps.
Procedure steps
1. Check whether the PPP configure file is written correctly. To locate the file, enter
2. To restart the PPP task from the Ethernet Routing Switch 8800/8600, enter the
Troubleshooting
8800/8600, and the TACACS+ server is reachable.
Ethernet Routing Switch 8800/8600, enter the following CLI command:
show sys ssh global
OR
enter the following ACLI command:
show ssh global
the following CLI command:
config bootconfig sio modem info
OR
enter the following ACLI command
show boot config sio
following CLI command:
config bootconfig sio modem restart
OR
enter the following ACLI command:
boot config sio modem restart
Following the restart, check whether error messages are printed.
Troubleshooting TACACS+
July 2013
459

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