Error Reporting - AGFA Avantra 36/44 Service Manual

3.2.3 Error Reporting

If any tests fail, the DIAG micro-controller reports the error via the diagnostic serial
port on the DEC board or, if possible, on the operator control panel. Also, if a
modem is present and enabled, the diagnostics dial a telephone number that has
been pre-stored in the modems configuration NVRAM. If all testing completes with-
out errors, the message "Imaging Run Screen" appears on the control panel.
All errors that take place during normal boot testing record in EEPROM in the DEC-
K4 (application errors also store here). The last 128 error codes are stored and are
accessible through the remote diagnostic port. This provides a history of errors that
may help in troubleshooting the system. More detailed error reporting can be
obtained by running selectable diagnostics from a PC using the Avantra Diagnostic
Program.
3.2.3.1 OCP Error Reporting
After DIAG to OCP communication has been established, a progress bar appears on
the control panel. As each test runs successfully, the progress bar updates.
If a test fails during the boot sequence, error information appears on the control
panel. The upper right hand corner displays a blinking icon of a service engineer.
Below the icon a three (3) digit error number appears.
At this point, either address the error or ignore it and continue the boot sequence to
operation of the system, possibly in a degraded fashion. Proceed by pressing the +
icon when the error is displayed on the control panel.
If a modem is enabled and the + icon is not depressed within ten (10) seconds after
the error is displayed, the diagnostic software attempts a remote dial-out. If no
modem is installed or enabled, the boot sequence halts at the failed test.
3.2.3.2 Remote Terminal Error Reportiing
Boot progress is also sent through the diagnostic serial port, making it possible to
remotely monitor the boot sequence. A remote terminal (PC) connected to the
diagnostic port via a modem, displays the progress of the boot in simple messages
(no need to decode the error numbers). Other activities performed in this monitor
mode include halting or resetting the system and issuing primitive SPI commands
for diagnostic purposes. A terminal connected directly to the diagnostic serial port
can also perform the same functions.
Section I: Imagesetter
Diagnostics 3-5