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5-12 Queue Statistics Display
Network details display
The Network Details Display provides a detailed graphical view of the
status of the time-overflow calls answered for a particular ACD-DN.
The information on this feature is not updated, but reflects the
time-overflow status at one point in time. To update the status display, exit
from this screen and redisplay it. The screen may not be redisplayed for a
few seconds depending on network traffic.
Accessing this feature
This feature is accessed by pressing [Network Details] on the Network
ACD-DN Queue Statistics, Nodal Control DN Queue Statistics or Network
Position Status Counts Display screens. (The first two screens are defined
in this chapter. The last one is described in the "Position Status Display"
chapter.)
Pressing this function key causes a list of available NACD-DNs to be
displayed in a pop-up window. The entry selected from the pop-up window
appears on the Network Details Display screen.
P0724352 Standard 1.0
November 1994
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