Northern Telecom NAC User Manual page 78

Queue Statistics Display 5-11
Call Termination Busy
Shows the number of controlled calls given the 'force busy' CCR operation
plus the number of calls that were busy because of the call ceiling. The
CDN calls can be in default or controlled mode. Force busy only applies to
controlled calls while the call ceiling only applies to default calls.
Call Termination Route
Shows the number of controlled calls that were given the 'route to'
command. It also includes the number of calls which were answered and
then transferred by an IVR application.
Call Termination Disconnect
Shows the number of controlled calls given the "force disconnect"
treatment by the CCR application.
Call Termination Default
Shows the number of calls directed to the default ACD-DN.
Network Administration Center Supervisor's User Guide Product release 2