Target Acd-Dn Calls Profile Report - Northern Telecom NAC User Manual

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Standard management reports 11-41

Target ACD-DN Calls Profile Report

The Target ACD-DN Calls Profile Report shows the origin of calls, which
were ultimately answered at the target ACD-DN. The calls are further
broken down into local, networked, and queue-count overflow calls.
The key fields are Destination ACD-DN, Source Node, Source ACD-DN,
and Base Time Unit.
Network Administration Center Supervisor's User Guide Product release 2

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