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11-16 Standard management reports
Statistics on the All Trunks Busy Report
Interpreting the report
P0724352 Standard 1.0
Base Time Unit
The time frame (for example, interval, day, week, month, or period) for
which the report was generated.
Number of ATB Periods
The number of times that all trunks were busy.
Total ATB Time
The time spent with all trunks busy.
ATB Percentage %
The percentage of the reporting material that was spent with all all trunks
busy.
When analyzing the report, note that the Number Of ATB Periods value is
increased by one at the beginning of each All Trunks Busy Period within
the reporting interval. If an ATB period spans more than one interval, it is
counted against the interval in which it began. The time spent in an ATB
condition is divided among the appropriate intervals. It is possible for the
number of ATB periods to be zero for an interval but the associated total
ATB time to contain a non-zero value.
The All Trunks Busy Report should be used with other reports to determine
the cause for the ATB periods. It may be found that a change in the
operating procedures may move calls through faster and free up the trunks.
It may also be found that it is more efficient to lease extra trunks during the
busiest periods.
November 1994
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