Function Keys - Northern Telecom NAC User Manual

Figure 5-1
Network ACD-DN Queue Statistics screen
Network ACD-DN Queue Statistics
NODE—ACD–DN
DELAY LVL
334– 5500
343– 5500
442– 5500
444– 5500
570– 5500
HELP = Help
Note: A highlighted number on the screen indicates that a configured
threshold for the field has been reached or exceeded.

Function keys

Help=Help
Provides information regarding this feature and its fields.
PF1=Commands
The following commands are available after pressing [Commands]:
Exit
Returns the system to the main menu.
NACD-DN Queue Statistics Display
This option is not accessible from this screen.
CDN Queue Statistics Display
Provides access to the Nodal Control DN Queue Statistics feature. This
feature is described in the "Nodal Control DN Queue Statistics"
section in this chapter.
Network Administration Center Supervisor's User Guide Product release 2
12:00:00
AVG SVC CALLS
ABAND ANSWD
%
7 70 9 41 11 13
9 75 11 112 13 12
5 80 10 211 12 13
3 70 5 46 7 14
0 0 0 0 0 0
PF3 = Configuration Control
=
Commands
PF1
Queue Statistics Display 5-3
CALLS CALLS –––TIME–OVERFLOW–––
WAITING IN OUT WAIT
DIR VIRT
12 13 9
14 15 9
13 14 9
8 9 9
0 0 0
F6 = Print F20 = >>