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11-62 Standard management reports
Figure 11-19
Control DN Call Answer Breakdown Report
ABC Corporation
Intervals: 08:00 .. 9:00 Day: 03/16/96 Relative time zone: NAC
CONTROL ACD-DN INTVL CALLS AVG LONG
DN
NUMBER
Destination Node: 123
222–4458 245–8862 08:00
08:30
09:00
245–8863 08:00
08:30
09:00
––––––––––––––––––––––––––––––––––––––––––––––––––––––
222–4458
––––––––––––––––––––––––––––––––––––––––––––––––––––––
======================================================
======================================================
Destination Node: 456
444–5554 245–8862 08:00 121 20 80
08:30
09:00 100 30 80
––––––––––––––––––––––––––––––––––––––––––––––––––––––
444–5554
––––––––––––––––––––––––––––––––––––––––––––––––––––––
444–5558 245–8864 08:00 120 20 75
08:30
09:00 100 30 90
––––––––––––––––––––––––––––––––––––––––––––––––––––––
444–5558
–––––––––––––––––––––––––––––––––––––––––––––––––––––
======================================================
======================================================
******************************************************
******************************************************
P0724352 Standard 1.0
CDN Call Answer Breakdown Report
ANSWD ANS ANS
DEL DEL
SEC SEC
6 20 50
7 30 40
6 30 40
6 20 40
7 20 45
6 30 40
38 25 50
38 25 50
99 30 70
320 26 80
98 32 70
318 26 90
638 26 90
676 26 80
November 1994
Interval Report
Date: 09/19/96
Page 1
Time: 16:30:15
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