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15-22 Parameter Administration
Display NACD-DN Selection
P0724352 Standard 1.0
The Display NACD-DN Selection feature is used to customize the specific
data on the Network ACD-DN Queue Statistics and the Network Position
Status Counts Display features.
The data includes:
queues, which appear on the screen
columns, which appear on the screen
totals. It determines which, if any, queues are totalled.
The Display NACD-DN Selection feature consists of the column display
controls, the list of NACD-DNs, and totals to be displayed. The column
display controls consist of nine on/off fields. These fields allow unwanted
display columns to be blanked out in the Network ACD-DN Queue
Statistics mode. The remainder of the screen provides the template of the
22 pages of the display. The 15 lines on each page may be left blank, have a
NACD-DN defined, or be part of a total display.
Note: If an on/off field is left blank, the system uses the "off" default.
For example, if the Avg Delay field is left blank, the average delay data
does not appear on the network displays.
Note: If an on/off field is set to "off", only the data is suppressed; the
corresponding column heading still appears on the network displays.
For example, if the Avg Delay field is set to "off", the column heading
"Avg Delay" appears on the Network ACD-DN Queue Statistics screen
but the average delay data does not.
November 1994
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