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Formula Definition
The Formula Definition feature defines new formulae to use in the
customized report formats. These formulae can be used in the same way
that standard fields are used in the report formats. Text that appears in
menus, column headings, or graph headings is also defined at this time.
The Formula Definition feature is only available in network administrator
mode.
Figure 7-11
Formula Definition screen
Formula Definition
CALCULATION
Num QOF Calls
Calls Answered
Calls Abandoned
+
100
/
*
Minimum Display Width
Labels
In Menus
QOverflow
In Columns
QOVFL
%
=
HELP = Help
Commands
PF1
Note: Refer to the "Creating a formula—an example" section in this
chapter for instructions on completing this screen.
Network Administration Center Supervisor's User Guide Product release 2
12:00:00
PARAMETERS
Statistics Group
:
Divide by Zero Treatment
Default Display Format
:
5
[ English ]
In Graphs
QOVFL%
PF2 = Options
Network Report Definition 7-43
Destination ACD–DN Statistics
:
Divide by One
:
Percentage
PF3 = Change field
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