Introduction; Network Administration Center (Nac) Overview - Northern Telecom NAC Installation Manual

Introduction

Network Administration Center (NAC) overview

This document describes the procedures that must be carried out to
correctly install the NAC 2 hardware and software. These procedures
should only be carried out by trained personnel.
Network Administration Center (NAC) is a computerized system which
allows organizations with multiple Meridian MAX sites, referred to as
nodes, to monitor and supervise all sites from one central location.
NAC 2 runs on the application module (AM) platform. Refer to the "NAC
hardware overview" section of this chapter for a list of the NAC hardware
components. The AM resides in an Application Equipment Module (AEM).
Refer to the "Application Equipment Module (AEM) hardware overview"
section of this chapter for more information.
Meridian MAX is an automatic call distribution management system that
runs with a Meridian 1 switch. Each Meridian MAX site must be equipped
with Release 4.3x or Release 6.x or higher of Meridian MAX software.
This software must include the Network ACD (NACD) and NAC
Connectivity options.
The NAC 2 system allows a maximum of 38 supervisor workstations to
monitor a maximum of ten Meridian MAX 4.3x and Meridian MAX 6.x or
higher nodal systems. Supervisor workstations and the nodal systems can
be located anywhere, provided the appropriate connections to the NAC are
made.
Network Administration Center (NAC) Installation Guide Product release 2
1-1