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19-82 Statistics groups
DNIS statistics fields
Table 19-5
DNIS statistics fields
Menu # and Entry
Column Heading
Graph Heading
Description
Formula
* DNIS number
DNIS
NMBR
DNIS ID
The DNIS number–the last four digits dialed by the caller.
* DNIS name
DNIS
NAME
DNIS Name
The name assigned to the DNIS number. If the name is longer than the field width, it is truncated on
the right. If there is no name assigned to the DNIS number, the DNIS number is printed instead.
P0724352 Standard 1.0
Total Abandon Delay
The total delay of all abandoned calls for the DNIS number.
The following table lists the statistics fields available in the DNIS statistics
group when using the Tabular and Graphic Format Definition feature. A
description is also shown of how each statistic field is calculated.
Note: A "*" in this table indicates a key field.
November 1994
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