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13-6 Network Configuration Control ad hoc mode
Ad hoc mode—night tables
P0724352 Standard 1.0
This features allows changes to be made to the night target table for
selected NACD queues. The changes can be made in a pop-up window
which appears at the bottom of the real-time display. This is the same
feature described in the "Change Network Night Routing Tables" section in
the "Network Configuration Control" chapter.
Figure 13-2
Ad hoc mode–night tables
Network ACD-DN Queue Statistics Display
NODE – ACDDN AVG SVC CALLS CALLS CALLS –––TIME–OVERFLOW–––
DELAY LVL % ABAND ANSWD WAITING IN
123–555–7890
5
95
2
123–555–7891
7
90
10
123–555–7892
15
75
20
123–555–7893
1 100
0
Network Configuration Control – Night Tables
NACD-DN
––Target–– Time ––Target–– Time ––Target–– Time
334- 7890
EMPTY
=
HELP = Help
Commands
PF1
November 1994
12:00:00
100
0
10
5
0
50
2
7
0
0
100
11
0
15
0
23
0
0
0
Enter CC window
PF2
=
OUT WAIT
Remove CC window
PF3
=
F20 = >>
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