Canon imageRUNNER ADVANCE C5500 Series Service Manual page 606

744-0002-00
Detection Description
Remedy
744-0003-00
Detection Description
Remedy
744-0004-00
Detection Description
Remedy
744-2000-00
Detection Description
Remedy
744-5000-07
Detection Description
Remedy
746-0011-00
Detection Description
Remedy
746-0021-00
Detection Description
Remedy
746-0022-00
Detection Description
Remedy
746-0023-00
Detection Description
Remedy
746-0024-00
Detection Description
Remedy
Language file error
Size of the language file in HDD was too big.
Reinstall the correct language file using SST or USB memory reinstall the entire software.
Language file error
The language file to be switched to that was described in the Config.txt in HDD was not found.
Reinstall the correct language file using SST or USB memory reinstall the entire software.
Language file error
Switching to the language file in the HDD failed.
Reinstall the correct language file using SST or USB memory reinstall the entire software.
Controller firmware mismatch
Invalid controller firmware was detected at startup.
Replace the ECO-ID PCB with the one for this model.
Mismatch of software version for fax
After the Fax Board (option) has been installed, mismatch of version of software in the Fax Board
was detected at transmission and reception.
Upgrade the system software version to the latest one.
Voice Board error
Because both the voice composition board and the composition recognition board are inserted.
Insert only 1 board of the appropriate voice board.
Image Analysis Board error
Self-check NG of Image Analysis Board
Perform the following in the order while checking whether the error is cleared.
1. Remove and then install the Image Analysis Board.
2. If the error is not cleared, replace the Image Analysis Board.
3. After replacing the Image Analysis Board, reinstall the firmware of the Image Analysis Board or
the system software which version is supported by this model using SST or a USB flash drive.
Image Analysis Board error
Different version of Image Analysis Board (PCB used for PCAM)
Reinstall the firmware of the Image Analysis Board or the system software which version is
supported by this model using SST or a USB flash drive.
Image Analysis Board error
No response from Image Analysis Board (PCB used for PCAM)
Perform the following in the order while checking whether the error is cleared.
1. Remove and then install the Image Analysis Board.
2. If the error is not cleared, replace the Image Analysis Board.
3. After replacing the Image Analysis Board, reinstall the firmware of the Image Analysis Board or
the system software which version is supported by this model using SST or a USB flash drive.
Image Analysis Board error
Failure in behavior of Image Analysis Board (PCB used for PCAM)
Perform the following in the order while checking whether the error is cleared.
1. Remove and then install the Image Analysis Board.
2. If the error is not cleared, replace the Image Analysis Board.
3. After replacing the Image Analysis Board, reinstall the firmware of the Image Analysis Board or
the system software which version is supported by this model using SST or a USB flash drive.
592
7. Error/Jam/Alarm