Saving To A Usb Device With Counter Key + Numeric Key (Methods 2 And 4) - Canon imageRUNNER ADVANCE C5500 Series Service Manual

5. When a message confirming whether you want to execute the operation is displayed, press [0] key on the Control
Panel to execute the operation.
6. Exit download mode, remove the USB device, and collect the logs.
Saving to a USB Device with Counter Key + Numeric Key (Methods
2 and 4)
■ Overview
Log archives can be saved to the machine hard disk and to a USB flash drive at the same time, using a method that users can
perform.
• When this operation is performed, the log archive for each module is saved to the auto save area.
• If a USB flash drive has been connected to the machine in advance, the log archives saved in the auto save area are saved
to the USB flash drive.
Since this operation can obtain the log archives current as of the operation, logs useful for analysis can be obtained by performing
this operation while reproducing the problem.
Operation
Operation with Counter key + numeric key (with-
out USB)
Operation with Counter key + numeric key (with
USB)
*1. Logs cannot be collected only by operation with Counter key + numeric key.
Log
Log
Storage destination
Machine HDD
USB flash drive
464
6. Troubleshooting
Log
Log
Log
Collected logs
Manual logs Automatic
logs
With condi- -
*1
tion
Continuous
logs
-
-