Overview; Location Code; Pickup Position Code; Pickup Size - Canon imageRUNNER ADVANCE C5500 Series Service Manual

Overview

This section describes the error codes that are displayed when failure has occurred. The codes are divided into three categories.
Code types
Error Codes This code is displayed when a failure caused by the host machine
has occurred.
Jam code This code is displayed when a jam occurs inside the machine.
Alarm code This code is displayed when some functions are disabled.
Display of error codes
The 7-digit "E000XXX"error code is displayed on the display of the Control Panel. However, since "000" of the 2nd to 4th digits
is not used, the 5th to 7th digits are described as "EXXX" in the Service Manual. (Example: E012 -> E000012)

Location Code

The error codes, jam codes, and alarm codes of this machine contain information on the location.
The location is displayed in 2 digits and has the meaning shown below: (In the jam display screen, the "L" row corresponds to
the location code.)
Device
Host machine
Reader/ADF
2-cassette Pedestal-AM1
High Capacity Cassette Feeding Unit-A1
Paper Deck Unit-F1
Buffer Path Unit-L1
Booklet Finisher/External Finisher-Y1
Inner Finisher-H1

Pickup Position Code

When jam occurs, pickup location is indicated with the following pickup position code. (In the jam display screen, the "P" row
corresponds to the pickup position code.)
Pickup position
At Finisher jam/At error avoidance jam/At ADF jam without pickup
operation (at SEND, BOX, etc.)
Cassette 1
Cassette 2
Cassette 3 (2-cassette Pedestal-AM1 / High Capacity Cassette
Feeding Unit-A1)
Cassette 4 (2-cassette Pedestal-AM1)
Multi-purpose Tray Pickup Assembly
Side Paper Deck
Duplex (At duplex printing, jam occurs after paper passes through
the Duplex Paper Sensor (PS38).)

Pickup size

When a jam occurs, a paper size is displayed. (The row displaying "SIZE" on the jam screen refers to the paper size.)
Due to the limitation of displayable number of characters, some paper size names are omitted. The following is the list of displayed
row of texts and corresponding paper sizes.
* The following is based on the display specification and not all paper sizes can actually be used.
Description
JAM
00
01
00
00
00
02
02
02
481
7. Error/Jam/Alarm
Reference
"Error Code" on page 484
"Jam Code" on page 629
"Alarm Code" on page 642
ERR
Main Controller: 00
Printer engine: 05
04
05
05
05
02
02
02
Pickup position code
00
01
02
03
04
05
06
F0
ALARM
Other than those
below
02,50
04
04
04
-
61
61