Canon imageRUNNER ADVANCE C5500 Series Customer Expectation Document

Canon imageRUNNER ADVANCE C5500 Series Customer Expectation Document

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imageRUNNER ADVANCE
C5500 and C5500 II Series
Customer Expectations Document
Version 6
Engineering Services and Solutions
Business Imaging Solutions Group, Canon U.S.A., Inc.

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Summary of Contents for Canon imageRUNNER ADVANCE C5500 Series

  • Page 1 ADVANCE C5500 and C5500 II Series Customer Expectations Document Version 6 Engineering Services and Solutions Business Imaging Solutions Group, Canon U.S.A., Inc.
  • Page 2: Table Of Contents

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Contents 1. Introduction ......................... 6 2. Product Overview ....................... 7 Summary of Functions ..................8 High-Resolution Imaging System for Copied and Printed Images ....9 Image Stabilization Control ................9 2.3.1 Automatic Gradation Adjustment ............
  • Page 3 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 6. Specifications......................38 Main Unit ......................38 Feeder ....................... 42 Paper Deck Unit-F1 ..................44 Cassette Feeding Unit-AM1 ................45 High Capacity Cassette Feeding Unit-A1 ............45 Inner 2 Way Tray-J1 ..................46 Inner Finisher-H1 and Inner 2/3 Hole Puncher-B1 ..........
  • Page 4 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Accessibility Options ..................69 7.5.1 Voice Guidance Kit ................69 7.5.2 Voice Operation Kit ................69 7.5.3 ADF Access Handle-A1 ..............69 Other imageRUNNER ADVANCE C5500 and C5500 II Series Main Unit Accessory Options ....................
  • Page 5 Accordingly, the latest specifications for the machine may not be found in this document. As new information becomes available, this document will be revised. Canon authorized dealers can access the latest revision of this document from the Download Center page in the e-Support Web site (support.cusa.canon.com).
  • Page 6: Introduction

    The Canon imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document contains information about the features and capabilities of the Canon imageRUNNER ADVANCE C5500 and C5500 II Series machines. This document should be used as part of the presale and pre-installation planning...
  • Page 7: Product Overview

    ADVANCE C5500 and C5500 II Series Customer Expectations Document Product Overview The Canon imageRUNNER ADVANCE C5500 and C5500 II Series contain these models (imageRUNNER ADVANCE C5560i/C5560i II, C5550i/C5550i II, C5540i/C5540i II, and C5535i/C5535i II). The “II” in the product name indicates that these machines are a part of the Third Generation imageRUNNER ADVANCE 2nd Edition Platform.
  • Page 8: Summary Of Functions

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 2.1 Summary of Functions imageRUNNER ADVANCE C5500 and C5500 II Series Function C5560i/C5560i II C5550i/C5550i II C5540i/C5540i II C5535i/C5535i II Print Speed (LTR, B&W and Color) 60 ppm 50 ppm 40 ppm 35 ppm Approximately 60 ipm...
  • Page 9: High-Resolution Imaging System For Copied And Printed Images

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 2.2 High-Resolution Imaging System for Copied and Printed Images The imageRUNNER ADVANCE C5500 and C5500 II Series provides a high-resolution imaging system. This system renders images at a 1,200 x 1,200 dpi print resolution.
  • Page 10: Unified Firmware Platform

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 2.4 Unified Firmware Platform The UFP (Unified Firmware Platform) provides a common firmware base across all Third Generation imageRUNNER ADVANCE devices. This makes it possible to unify development, and reflect the same functions and the latest specifications in all supported Third Generation imageRUNNER ADVANCE devices.
  • Page 11: Imagerunner Advance Third Generation Platform Improvements

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 2.5 imageRUNNER ADVANCE Third Generation Platform Improvements The imageRUNNER ADVANCE third generation platform has been designed for advanced functionality, high-reliability, and ease of operation. The third generation platform enables digital-business communications, such as imaging technology, cloud connectivity, and mobile solutions to work together.
  • Page 12 Training is required to allow the servicing dealer to enroll in Data Backup Service and for the service technician to receive support from the Technical Support Center. Refer to the Training Center at Canon USA’s e-Support Center Website Training Center for details.
  • Page 13: Professional Input/Output Accessories

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 2.7 Professional Input/Output Accessories The imageRUNNER ADVANCE C5500 and C5500 II Series feature many input and output accessories that enable customers working in mid-volume office environments to complete large jobs directly from the machine. Unless mentioned otherwise, all accessories listed in the tables below, are optional.
  • Page 14: Storage Capabilities

    • Memory Media IMPORTANT • Canon U.S.A., Inc. is NOT responsible for any damages caused to user data that is stored on the hard disk drive of the machine. It is the customer’s responsibility to create and maintain a data backup plan. Canon U.S.A., Inc. offers several security options to enhance document handling and storage security needs.
  • Page 15: Advanced Box

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 2.8.2 Advanced Box Advanced Box is a storage area in the machine that stores scanned documents and Microsoft Office files that can be used on a computer. There are two types of storage in the Advanced Box: the Shared Space and the Personal Space.
  • Page 16: Network

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 2.8.3 Network The imageRUNNER ADVANCE C5500 and C5500 II Series is equipped with a collaboration function that enables it to be connected to other imageRUNNER ADVANCE machines via the SMB/WebDAV protocol. When the machine is connected to other machines, a user can select an Advanced Box in another machine (if it is on the network) to store files or print a file that is stored in another machine on this machine.
  • Page 17: Security Features

    • ULM (Universal Login Manager) - ULM is a MEAP application, developed by NT-ware, which provides log in management capabilities, such as simple user authentication, Local Authentication, and Domain Authentication for Canon imageRUNNER ADVANCE devices. These user authentication methods use Picture Log In, PIN Codes, or Proximity Card Log In methods to gain access to the machine.
  • Page 18 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document • Department ID Management - Register a Department ID and password for each department, and manage the machine by limiting its use to only those who enter the correct Department ID and password. Department IDs and passwords for up to 1,000 departments can be registered.
  • Page 19 - Cloud-based infrastructure To purchase a license of uniFLOW Online, training is required. Training is required for uniFLOW Online or the uniFLOW Online trial from Canon’s Technical Support Center. For more information on uniFLOW Online training, go to the Training section on the e-Support Center Website.
  • Page 20: Data Security

    7. Optional HDD Data Erase Scheduler software 8. Optional Removable HDD Kit 9. Standard Security Policy Function CAUTION Canon U.S.A., Inc. is not liable for any damages resulting from the loss or corruption of data. (See page 5 for further details.) •...
  • Page 21 IMPORTANT • If the TPM setting is activated and the TPM chip fails, the confidential information stored on the chip can only be recovered if Canon’s service representative replaces the TPM chip and restores the original TPM key to the new chip. Immediately, back up the TPM key on a USB memory stick, after the TPM setting is activated.
  • Page 22 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document • HDD Data Erase Kit - The standard HDD Data Erase Kit is for those environments that require additional data security measures. This kit automatically overwrites image data that is written to the hard drive following each job performed at the machine.
  • Page 23 Settings/Registration settings and Service Mode settings) can be performed, or the Administrator can request a new password license from a local authorized Canon dealer. It is necessary to explain to the Administrator about the risk of any security policy specified, and request to manage the passwords.
  • Page 24: Document Security

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 2.9.3 Document Security The imageRUNNER ADVANCE C5500 and C5500 II Series offers several document security modes to protect printed and distributed documents. • PDF Visible Digital Signature – The PDF Visible Signatures mode enables the user to view the device signature and user signature on a PDF file.
  • Page 25: Network Security

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 2.9.4 Network Security The imageRUNNER ADVANCE C5500 and C5500 II Series machines secure network communications by using IPSec (IP Security), filtering by port number, encryption and authentication, and network port and application access control. •...
  • Page 26: Machine Dimensions And Space Requirements

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Machine Dimensions and Space Requirements 3.1 Dimensions The following table includes the width, height, and depth dimensions (in inches and millimeters) of the main unit and optional accessories. Unit Width Depth Height Main Unit with ADF (Standard)
  • Page 27: Weight

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 3.2 Weight The approximate weights of the main unit, feeder, and finishing options (in pounds and kilograms) are listed in the table below. Unit Weight Main Unit with the Toner Bottle 313.1 lb 142 kg Paper Deck Unit-F1...
  • Page 28: Installation And Service Space

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 3.3 Installation and Service Space The installation site must provide enough space for unrestricted operation, maintenance work, and proper ventilation. The machine dimensions are in diagrams on the following pages. Every attempt should be made to install the equipment in a room that allows for the proper servicing and maintenance of the equipment, and ensures that issues, such as ventilation, odors, and dust accumulation are not a concern.
  • Page 29: Installation Space Diagrams

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 3.3.1 Installation Space Diagrams The approximate installation space requirements may differ, depending on how the machine is configured and the optional accessories attached. There must be enough space around the machine. The following diagrams show the minimum dimensions;...
  • Page 30 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Common Configuration: The Optional Booklet Finisher-Y1, Buffer Pass Unit-L1, and Paper Deck Unit-F1 Are Attached [1] Main Unit [2] Paper Deck Unit-F1 [3] Booklet Finisher-Y1 IMPORTANT • The common configuration includes opening space for the Paper Deck Unit and the extended tray of the Booklet Finisher-Y1.
  • Page 31: Recommended Floor Space Requirements

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 3.4 Recommended Floor Space Requirements For the common configuration, it is recommended that there be at least 10.5’ (W) x 5.9’ (D) of level floor space. IMPORTANT • The imageRUNNER ADVANCE C5500 and C5500 II Series was created to be modular in design.
  • Page 32: Network Interface Connectivity

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 3.6 Network Interface Connectivity A standard Ethernet 10/100/1000 Base-TX interface jack (RJ-45) for device installation, monitoring, Mail Box and Advanced Box access via the Remote UI, ships standard with all configurations. A Wireless LAN connection also ships standard with all configurations.
  • Page 33: Power/Electrical Requirements

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Power/Electrical Requirements The imageRUNNER ADVANCE C5560i/C5560i II and C5550i/C5550i II require a NEMA 5-20 receptacle. The imageRUNNER ADVANCE C5540i/C5540i II and C5535i/C5535i II require a 120V/15 A NEMA 5-15 receptacle. The optional ColorPASS-GX500 or imagePASS-P1 requires a separate 120V/15 A NEMA 5-15 receptacle.
  • Page 34: Power Requirements For The Main Unit And Optional Accessories

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 4.1 Power Requirements for the Main Unit and Optional Accessories Power Supply Cord/ Length of Part or Accessory Power Supply Plug Specifications Power Cord C5560i/C5560i II 1-120V/20 A receptacle NEMA 5-20 8.5’...
  • Page 35: Environmental Factors And Requirements

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Environmental Factors and Requirements This section describes the necessary environmental factors and requirements in which the machine should be operated to achieve the best image quality and print results. NOTE It may be necessary to use a humidifier or dehumidifier to attain the proper humidity levels for optimal machine performance.
  • Page 36: Temperature Gradient

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 5.2 Temperature Gradient Using an air conditioner during the winter, or if a sudden temperature change occurs, may have an adverse effect on image positioning. Sudden temperature changes may cause the paper to bend or contract, cause the machine to malfunction, and form condensation.
  • Page 37: Lighting

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 5.5 Lighting We recommend installing the machine in a location with at least 500 lux (29 1/2” (75 cm) above the floor) for normal operation and maintenance. 5.6 Sunlight Avoid installing the machine in direct sunlight. Direct sunlight has adverse affects on toner consistency and image quality.
  • Page 38: Specifications

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Specifications This chapter explains the specifications of the main unit and optional accessories. The specifications provided are approximate values, for reference only, and are subject to change without notice for product improvement or future release. 6.1 Main Unit Specifications Item...
  • Page 39 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Main Unit Table Continued Specifications Item C5560i/C5560i II C5550i/C5550i II C5540i/C5540i II C5535i/C5535i II Weight: 14 lb bond to 140 lb index (52 to 256 g/m Cassette 1 Type: Thin, Plain, Heavy, Color, Recycled, Pre-Punched, Bond, Transparency, Envelopes, and Letterhead Weight: 14 lb bond to 140 lb index (52 to 256 g/m Cassette 2...
  • Page 40 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Main Unit Table Continued Specifications Item C5560i/C5560i II C5550i/C5550i II C5540i/C5540i II C5535i/C5535i II Top Margin: 3/16” (4.0 mm) Margin Left and Right Margins: 1/8” (2.5 mm) Bottom Margin: 1/8” (2.5 mm) 550 sheets x 2 paper cassettes Standard 100 sheets x 1 Multi-Purpose tray...
  • Page 41 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Main Unit Table Continued Specifications Item C5560i/C5560i II C5550i/C5550i II C5540i/C5540i II C5535i/C5535i II Power Source 120V to 127V, 11.5 A, 60 Hz 120V to 127V, 10 A, 60 Hz Maximum Approximately 1.8 kW In Sleep...
  • Page 42: Feeder

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 6.2 Feeder Item Specifications Type Pre-installed, stream feed (Feeder), No stream (Reader) Original Feeding Single-Pass Duplex Automatic Document Feeder Mechanism 12” x 17” , 11” x 17”, LGL, LTR, Size LTRR, STMT, STMTR, and Custom: 5”...
  • Page 43 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Feeder Table Continued Item Specifications Regular Same Ratio Paper Direct Size 1:0.78 (LGL ➞ LTR) 1:0.73 (11” x 17” ➞ LGL, 11” x 15” ➞ LTR) 1:0.64 (11” x 17” ➞ LTR) Reduction 1:0.50 (11”...
  • Page 44: Paper Deck Unit-F1

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 6.3 Paper Deck Unit-F1 Item Specifications Size Paper Weight 14 lb bond to 140 lb index (52 to 256 g/m Specifications Type Thin, Plain, Heavy, Color, Recycled, Pre-Punched, Bond, and Letterhead 2,700 sheets (20 lb bond (80 g/m Paper Deck Capacity 3,000 sheets (17 lb bond (64 g/m...
  • Page 45: Cassette Feeding Unit-Am1

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 6.4 Cassette Feeding Unit-AM1 Item Specifications 12” x 18”, 11” x 17”, LGL, LTR, LTRR, EXEC, STMTR Size Custom: 3 7/8” x 7 1/8” to 12” x 18” Paper Weight 14 lb bond to 140 lb index (52 to 256 g/m Specifications Thin, Plain, Heavy, Color, Recycled, Pre-Punched, Transparency, Bond,...
  • Page 46: Inner 2 Way Tray-J1

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 6.6 Inner 2 Way Tray-J1 Item Specifications Maximum: 12 5/8” x 18” (320 mm x 457.2 mm) Size Minimum: 3 7/8” x 5 1/2” (98 mm x 139.7 mm) Paper Weight 14 lb bond to 110 lb cover (52 to 300 g/m Specifications...
  • Page 47: Inner Finisher-H1 And Inner 2/3 Hole Puncher-B1

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 6.7 Inner Finisher-H1 and Inner 2/3 Hole Puncher-B1 Item Specifications 12” x 18”, 11” x 17”, LGL, LTR, LTRR, STMT, STMTR, EXEC, Size Custom Size (3 7/8” x 5 1/2”, to 12 5/8” x 18”), and Envelopes Paper Weight 14 lb bond to 110 lb cover (52 to 300 g/m...
  • Page 48 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Inner Finisher-H1 and Inner 2/3 Hole Puncher-B1 Table Continued Item Specifications Paper Sizes 11” x 17” to EXEC Inner 2/3 Hole Paper Weight 14 lb bond to 110 lb cover (52 to 300 g/m Puncher-B1 Number of (Optional)
  • Page 49: Staple Finisher-Y1 And 2/3 Hole Puncher Unit-A1

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 6.8 Staple Finisher-Y1 and 2/3 Hole Puncher Unit-A1 Item Specifications 12” x 18”, 11” x 17”, LGL, LTR, LTRR, STMT, STMTR, EXEC, Custom Size Size (3 7/8” x 5 1/2”, to 12 5/8” x 18”), and Envelopes Paper Weight 14 lb bond to 110 lb cover (52 to 300 g/m...
  • Page 50 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Staple Finisher-Y1 and 2/3 Hole Puncher Unit-A1 Table Continued Item Specifications Tray Mode Paper Size LTR, EXEC, STMT, and STMTR: No Collating, 250 sheets (or 1 7/8” (47 mm) in height) Collate and 12 5/8”...
  • Page 51 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Staple Finisher-Y1 and 2/3 Hole Puncher Unit-A1 Table Continued Item Specifications Corner and Double Staple: LTR, EXEC: 50 sheets (24 lb bond (90 g/m 11” x 17”, LGL, LTRR: 30 sheets (24 lb bond (90 g/m Max.
  • Page 52: Booklet Finisher-Y1 And 2/3 Hole Puncher Unit-A1

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 6.9 Booklet Finisher-Y1 and 2/3 Hole Puncher Unit-A1 Item Specifications 12” x 18”, 11” x 17”, LGL, LTR, LTRR, STMT, STMTR, EXEC, Custom Size Size (3 7/8” x 5 1/2”, to 12 5/8” x 18”), and Envelopes Paper Weight 14 lb bond to 110 lb cover (52 to 300 g/m...
  • Page 53 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Booklet Finisher-Y1 and 2/3 Hole Puncher Unit-A1 Table Continued Item Specifications Tray Mode Paper Size LTR, EXEC, STMT, and STMTR: No Collating, 250 sheets (or 1 7/8” (47 mm) in height) Collate and 12 5/8”...
  • Page 54 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Booklet Finisher-Y1 and 2/3 Hole Puncher Unit-A1 Table Continued Item Specifications Corner and Double Staple: LTR, EXEC: 50 sheets (24 lb bond (90 g/m 11” x 17”, LGL, LTRR: 30 sheets (24 lb bond (90 g/m Max.
  • Page 55: Copy Tray-J2

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 6.10 Copy Tray-J2 Item Specifications 12” x 18”, 11” x 17”, LGL, LTR, LTRR, STMT, STMTR, EXEC, Size Custom Size (3 7/8” x 5 1/2”, to 12 5/8” x 18”), and Envelopes Paper Weight 14 lb bond to 110 lb cover (52 to 300 g/m...
  • Page 56: Super G3 Fax Board-As1

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 6.12 Super G3 FAX Board-AS1 Protocol Specifications Telephone Line Used Public Switched Telephone Network Standard: 8 pels /mm x 3.85 line/mm Scan Line Density Fine: 8 pels /mm x 7.7 line/mm (Scan, Transmission) Super-Fine: 8 pels...
  • Page 57: Send Function: Push Scan Specifications

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 6.13 Send Function: Push Scan Specifications Item Specifications Communication Protocol FTP (TCP/IP), SMB (TCP/IP), WebDAV, and SMTP Single Page TIFF (MMR), JPEG, PDF, XPS, OOXML (PowerPoint and Word) Data Format Multi-Page TIFF (MMR), PDF, XPS, OOXML (PowerPoint and Word) 100 x100 dpi, 150 x 150 dpi, 200 x 100 dpi, 200 x 200 dpi, 200 x 400 dpi,...
  • Page 58: Network Environment: Wired Lan Specifications

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 6.15 Network Environment: Wired LAN Specifications Item Specifications Standard: 1,000Base-T, 100Base-TX, 10Base-T (RJ-45) x 2 Network Interface Optional: NFC and Bluetooth Frame Type Ethernet II TCP/IP Print LPD, Raw, IPP, IPPS, FTP, WSD, Mopria, Google Cloud Print, Applications AirPrint, and Windows 10 Mobile Print Frame Type...
  • Page 59: Printer Software Specifications

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 6.17 Printer Software Specifications Item Specifications Operating Modes Auto, PS, PCL, XPS, Imaging, and PDF 93 Roman fonts, 10 Bitmap fonts, 2 OCR fonts, and Andalé Mono WT Font (Japanese, Korean, Simplified Chinese, and Traditional Resident Fonts Chinese), and Barcode fonts 136 Roman fonts...
  • Page 60: System Options

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document System Options The functionality of the imageRUNNER ADVANCE C5500 and C5500 II Series can be expanded by installing system related optional accessories. This section describes the system related optional accessories and their functions. 7.1 Copy and Print Options 7.1.1 imagePASS-P1 The imagePASS-P1 printer controller attaches to the back of the machine.
  • Page 61: Colorpass Gx500

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 7.1.2 ColorPASS GX500 The ColorPASS-GX500 is an external print controller that is suited for high-end print environments. This controller offers variable data printing support and workflow management. The ColorPASS-GX500 produces true 1,200 x 1,200 dpi print quality, and features the PostScript 3 print language.
  • Page 62: Barcode Printing Kit-D1

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 7.1.3 Barcode Printing Kit-D1 • Provides the ability to print 1D and 2D barcodes on output. • Requires license activation via the LMS 7.1.4 Secure Watermark-B1 • Enables the user to embed hidden text in the background of copies. The embedded text becomes visible when copies of the document are made on a copier.
  • Page 63: Universal Send And Fax Options

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 7.2 Universal Send and Fax Options 7.2.1 Universal Send Trace & Smooth PDF Kit • Enables the user to convert the text and line drawings of a scanned image to scalable outline data.
  • Page 64: Super G3 Fax Board-As1

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 7.2.4 Super G3 FAX Board-AS1 • Provides a single line to send and receive fax documents. • Documents that have been created in applications can also be sent directly from a computer via a network. 7.2.5 Super G3 2nd Line Fax Board-AS1 •...
  • Page 65: Meap Web Connection Kit

    ADVANCE C5500 and C5500 II Series Customer Expectations Document 7.3 MEAP Web Connection Kit Equips development partners with the ability to create customized applications that connect Canon imageRUNNER ADVANCE machines to business applications and business process workflows via standard Web services and HTML protocols. Version 6...
  • Page 66: Data Security And Wireless Options

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 7.4 Data Security and Wireless Options 7.4.1 Encrypted Secure Print Software-D1 • Enables the user to encrypt print data sent from a computer by using the Secured Print function, and then decrypt it at the device. •...
  • Page 67: Removable Hdd Kit

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 7.4.4. Removable HDD Kit • Enables the hard disk of the machine to be physically removed while the machine is unattended or not in use. • Provides a layer a data security for government agencies and corporate enterprises who need to ensure that the data stored on the hard disk is physically secured when the machine is no longer in use.
  • Page 68: Inch/250 Gb Hdd-N1

    • Enables the user to connect their Android mobile devices to the machine via NFC (Near Field Communications). • The Canon PRINT Business app must be installed and started on the user’s Android device, and the “Use NFC Card Emulation” setting on the machine must be enabled.
  • Page 69: Accessibility Options

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 7.5 Accessibility Options 7.5.1 Voice Guidance Kit Provides visually impaired users to hear voice navigation instructions when operating the machine. 7.5.2 Voice Operation Kit • Provides visually impaired users to hear voice navigation instructions when operating the machine.
  • Page 70: Installation Review

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Installation Review This chapter describes the necessary number of technicians required to install the machine properly, the time required to install the main unit and optional equipment, and customer installation responsibilities. 8.1 Installation Time The time required to install the imageRUNNER ADVANCE C5500 and C5500 II Series, depends on the options and accessories to be installed, and the number of...
  • Page 71: Customer Installation Responsibilities

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Installation Time Table Continued Item Estimated Time Super G3 FAX Board-AS1 7 minutes Super G3 2nd Line Fax Board-AS1 21 minutes Super G3 3rd/4th Line Fax Board-AS1 16 minutes Voice Guidance Kit-G1 15 minutes Voice Operation Kit-D1 12 minutes...
  • Page 72: Consumable Items

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Consumable Items Consumable items are all products and materials that are consumed with regular use and cannot be reused. Such consumables are included but not limited to paper, chemicals, and toner. A number of factors go into the approximate life expectancy of a consumable item, including paper size and the amount of coverage per page.
  • Page 73: Consumable Parts

    Therefore, consumable parts do not have a warranty, and Canon U.S.A., Inc. cannot guarantee a minimum life. The GPR-55 color toner for the imageRUNNER ADVANCE C5500 and C5500 II series is available in two capacities: regular and low-capacity (approximately 43% of the regular toner bottle capacity).
  • Page 74: Estimated Life Of The Drum Unit And Regular Toner Bottles

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 9.2.1 Estimated Life of the Drum Unit and Regular Toner Bottles Estimated Life Item Part Number Quantity Remarks (Copies/Prints) Based on an B&W 480,000 average monthly C5560i/ print volume of C5560i II 11,000 pages, and a Color...
  • Page 75: Waste Toner Yields

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 10. Waste Toner Yields The imageRUNNER ADVANCE C5500 and C5500 II Series uses a replaceable waste toner bottle, which collects the waste toner during the printing process. An operator should replace the waste toner bottle when approximately 260,000 sheets of LTR paper (at a 5% image ratio) have been printed.
  • Page 76: Optimum Monthly Product Performance

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 11. Optimum Monthly Product Performance The table below describes the differences between the optimum PCV (Print Copy Volume), and maximum PCV. Please note that the numbers in the table are for reference purposes only, and depend strongly on the type of media selected and environmental conditions.
  • Page 77: Machine Productivity

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 12. Machine Productivity This chapter describes the productivity of the imageRUNNER ADVANCE C5500 and C5500 II Series. 12.1 Print Speed There is an impact on print speed if the user is printing on paper of different sizes, weights, media, and if the user is printing two-sided jobs.
  • Page 78 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document imageRUNNER ADVANCE C5560i/C5560i II Print Speed Table (2 of 2) Productivity (ppm) 1-Sided 2-Sided Multi-Purpose Paper Cassettes Multi-Purpose Tray Paper Cassettes Paper Type Size Tray Output Output Output Output Output Output Output Output...
  • Page 79 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document imageRUNNER ADVANCE C5550i/C5550i II Print Speed Table (1 of 2) Productivity (ppm) 1-Sided 2-Sided Multi-Purpose Paper Cassettes Multi-Purpose Tray Paper Cassettes Paper Type Size Tray Output Output Output Output Output Output Output Output...
  • Page 80 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document imageRUNNER ADVANCE C5550i/C5550i II Print Speed Table (2 of 2) Productivity (ppm) 1-Sided 2-Sided Multi-Purpose Paper Cassettes Multi-Purpose Tray Paper Cassettes Paper Type Size Tray Output Output Output Output Output Output Output Output...
  • Page 81 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document imageRUNNER ADVANCE C5540i/C5540i II Print Speed Table (1 of 2) Productivity (ppm) 1-Sided 2-Sided Multi-Purpose Paper Cassettes Multi-Purpose Tray Paper Cassettes Paper Type Size Tray Output Output Output Output Output Output Output Output...
  • Page 82 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document imageRUNNER ADVANCE C5540i/C5540i II Print Speed Table (2 of 2) Productivity (ppm) 1-Sided 2-Sided Multi-Purpose Paper Cassettes Multi-Purpose Tray Paper Cassettes Paper Type Size Tray Output Output Output Output Output Output Output Output...
  • Page 83 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document imageRUNNER ADVANCE C5535i/C5535i II Print Speed Table (1 of 2) Productivity (ppm) 1-Sided 2-Sided Multi-Purpose Paper Cassettes Multi-Purpose Tray Paper Cassettes Paper Type Size Tray Output Output Output Output Output Output Output Output...
  • Page 84 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document imageRUNNER ADVANCE C5535i/C5535i II Print Speed Table (2 of 2) Productivity (ppm) 1-Sided 2-Sided Multi-Purpose Paper Cassettes Multi-Purpose Tray Paper Cassettes Paper Type Size Tray Output Output Output Output Output Output Output Output...
  • Page 85 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document IMPORTANT The copy/print speeds in the tables above may not be achieved if the user copies/prints in the conditions below: − If papers of differing lengths are fed together at the same time. −...
  • Page 86: Mixed Paper Weight Job Productivity

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 12.2 Mixed Paper Weight Job Productivity The imageRUNNER ADVANCE C5500 and C5500 II Series is capable of processing jobs that contain paper with different paper weights. However, during the processing of jobs with mixed paper weights, the machine adjusts its fixing temperature, which results in a printing delay.
  • Page 87: Media Usage/Compatibility

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 13. Media Usage/Compatibility The imageRUNNER ADVANCE C5500 and C5500 II Series maintains reliable, predictable, and high-quality output. Consistency of the output is dependent on knowing and compensating for variables of a print job. The imageRUNNER ADVANCE C5500 and C5500 II Series incorporate many control systems, which compensate for environmental and print process conditions.
  • Page 88: Paper Handling And Storage

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 13.2 Paper Handling and Storage • The permissible humidity range for paper storage is 30% to 70% (with a room temperature of 68°F to 80.6°F (20°C to 27°C)). Storing paper in a location that does not meet these specifications may affect paper feeding and image quality.
  • Page 89: Paper Grain And Curl

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 13.3 Paper Grain and Curl Paper grain and curl can dramatically affect the reliability of machines utilizing an electrostatic process like the imageRUNNER ADVANCE C5500 and C5500 II Series. It is recommended to use paper that is cut for long edge feeding (electrostatic paper).
  • Page 90: Note For Customers Who Cut Their Own Paper

    13.5 Media Feed Locations As with all Canon copiers, certain feed locations within the device are capable of feeding specific media sizes and weights. When considering media, make sure the media is within the proper size and weight parameters of the feed location.
  • Page 91 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document The default paper types registered in the machine are shown in the table below. Paper Drawers 3 and 4, High Capacity Cassette Feeding Unit, and Paper Deck Unit-F1 are optional. : Available : Unavailable —...
  • Page 92 imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Default Paper Types Table Continued : Available : Unavailable — Paper Source High Paper Paper Capacity Multi- Paper Deck Drawer 1 (14 Drawers 2, 3, Cassette Purpose Unit-F1 Paper Type lb bond to and 4 (14 lb Feeding Unit...
  • Page 93: Paper Sizes And Feed Location Chart

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 13.6 Paper Sizes and Feed Location Chart The table below represents the available paper sizes and feed locations. Paper Drawers 3 and 4, the High Capacity Cassette Feeding Unit, and Paper Deck Unit-F1 are optional.
  • Page 94: Image Quality Capabilities

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 14. Image Quality Capabilities IMPORTANT Following installation and setup, it is strongly recommended that owners of the imageRUNNER ADVANCE C5500 and C5500 II Series print and store samples of the image quality the product is capable of producing. These samples should serve as a benchmark, against which subsequent image quality can be referenced.
  • Page 95: Adjust Image Quality Modes

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 14.1.1 Adjust Image Quality Modes The Adjust Image Quality mode enables the user to make fine adjustments to the printed image. For more information on specifying the Adjust Image Quality modes, see “Adjustment/Maintenance,”...
  • Page 96: Responsibility Matrix

    imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document 15. Responsibility Matrix Responsibility Action Customer Dealer Ensure adequate space and power to properly install the machine. Verify floor strength and level. Ensure that the equipment can be delivered to the site, and that the path is clear and unobstructed.

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