Canon imageRUNNER ADVANCE C5500 Series Service Manual page 508

004-0001-05
Detection Description
Remedy
009-0000-05
Detection Description
Remedy
009-0001-05
Detection Description
Remedy
009-0002-05
Detection Description
Remedy
Fixing relay welding detection error
Welding of the fixing relay on the AC Driver PCB was detected.
Perform the following in the order while checking whether the error is cleared.
1. Replace the AC Driver PCB (UN6).
2. Replace the DC Controller PCB (UN1).
[CAUTION] If it is left as it is, other fixing-related errors (E001 to E003) may occur.
[Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2
min) and restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
Fixing pressure timeout error
The Fixing Pressure Sensor did not detect ON status within 5 sec after the start of pressure
application operation for fixing.
[Related parts] R1.00
- Harness between the Feed/Drum Driver PCB (UN2/J215) and the Fixing Motor (M21/J6084)
- Harness between the DC Controller PCB (UN1/J172 and J170) and the Feed/Drum Driver PCB
(UN2/J203 and J202)
- Feed/Drum Driver PCB (UN2)
- Fixing Motor (M21)
- Fixing Drive Assembly
- DC Controller PCB (UN1)
[Remedy] Perform the following in the order while checking whether the error is cleared.
1. Turn OFF and then ON the main power.
2. Check that the Fixing Assembly is properly installed.
3. Check/replace the related harness/cable, connector and parts.
[Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2
min) and restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
Fixing disengagement timeout error
The Fixing Pressure Sensor did not detect OFF status within 5 sec after the start of fixing
disengagement operation.
[Related parts] R1.00
- Harness between the Feed/Drum Driver PCB (UN2/J215) and the Fixing Motor (M21/J6084)
- Harness between the DC Controller PCB (UN1/J172 and J170) and the Feed/Drum Driver PCB
(UN2/J203 and J202)
- Feed/Drum Driver PCB (UN2)
- Fixing Motor (M21)
- Fixing Drive Assembly
- DC Controller PCB (UN1)
[Remedy] Perform the following in the order while checking whether the error is cleared.
1. Turn OFF and then ON the main power.
2. Check that the Fixing Assembly is properly installed.
3. Check/replace the related harness/cable, connector and parts.
[Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2
min) and restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
Fixing pressure error
The gears did not stop at pressure application position within 10 times after the start of pressure
application operation for fixing.
Clean the grease scattered on the gears in the Fixing Assembly.
1. Remove the Fixing Assembly and the Pressure Release Plate Assembly.
2. Wipe off the grease scattered on/around the Pressure Release Cam and the Pressure Plate
with lint-free paper moistened with alcohol.
3. Wipe off the excess grease on the side of the gears and shaft in the host machine.
494
7. Error/Jam/Alarm