Canon imageRUNNER ADVANCE C5500 Series Service Manual page 589

614-0301-00
Detection Description
Remedy
614-0311-00
Detection Description
Remedy
614-0401-00
Detection Description
Remedy
Error in system on the Flash PCB
An error was detected in the system area. (Initialization failed at startup or I/O error at startup)
When this error occurs, the system has not been started normally. Therefore, it may not be
recorded in the error log.
[Related parts] R1.00
- SATA Flash PCB
- Main Controller PCB
[Remedy] Perform the following in the order while checking whether the error is cleared. Although
the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 4.
1. Check the related harness/cable and connector.
2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CHECK". Then,
turn OFF and then ON the main power.
3. Obtain the necessary backup data by referring to the backup data list.
[Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and
"Appendix> Backup Data List" in the Service Manual.
4. Enter safe mode using (2+8) startup, and execute Flash Format using SST or a USB flash drive.
5. After replacing the SATA Flash PCB, reinstall the system software using SST or a USB flash
drive.
6. Replace the Main Controller PCB.
Error in system on the Flash PCB
An error was detected in the system area. (File could not be written in the Flash PCB after startup
or I/O error after startup)
[Related parts] R1.00
- SATA Flash PCB
- Main Controller PCB
[Remedy] Perform the following in the order while checking whether the error is cleared. Although
the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 4.
1. Check the related harness/cable and connector.
2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CHECK". Then,
turn OFF and then ON the main power.
3. Obtain the necessary backup data by referring to the backup data list.
[Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and
"Appendix> Backup Data List" in the Service Manual.
4. Enter safe mode using (2+8) startup, and execute Flash Format using SST or a USB flash drive.
5. After replacing the SATA Flash PCB, reinstall the system software using SST or a USB flash
drive.
6. Replace the Main Controller PCB.
Error in system on the Flash PCB
Logical partition error was detected. (Initialization failed at startup or I/O error at startup)
When this error occurs, the system has not been started normally. Therefore, it may not be
recorded in the error log.
[Related parts] R1.00
- SATA Flash PCB
- Main Controller PCB
[Remedy] Perform the following in the order while checking whether the error is cleared.
1. Obtain the necessary backup data by referring to the backup data list.
[Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and
"Appendix> Backup Data List" in the Service Manual.
2. Enter safe mode using (2+8) startup, and execute Flash Format using SST or a USB flash drive.
3. After replacing the SATA Flash PCB, reinstall the system software using SST or a USB flash
drive.
4. Replace the Main Controller PCB.
575
7. Error/Jam/Alarm