Canon imageRUNNER ADVANCE C5500 Series Service Manual page 602

730-C001-00
Detection Description
Remedy
731-3000-00
Detection Description
Remedy
731-3001-00
Detection Description
Remedy
731-3002-00
Detection Description
Remedy
731-3015-00
Detection Description
Remedy
732-0001-00
Detection Description
Remedy
732-0010-00
Detection Description
Remedy
Error in HDD access
An error occurred when accessing the HDD.
[Related parts] R1.00
- Harness between the Main Controller PCB and the HDD
- HDD
- Main Controller PCB
[Remedy] Perform the following in the order while checking whether the error is cleared.
1. Format the HDD and reinstall the system software using SST or a USB flash drive.
2. Check/replace the related harness/cable, connector and parts.
Main Controller PCB error
Unable to recognize the SURF Board.
Check/replace the Main Controller PCB
Main Controller PCB error
Failure of SURF initialization.
Check/replace the Main Controller PCB
Main Controller PCB error
Failure of SURF initialization.
Check/replace the Main Controller PCB
Main Controller PCB error
Video data is not transmitted to CL1-G even though there is no problem in the software.
Check/replace the Main Controller PCB
Communication error
A communication error between the Reader Controller PCB and the Main Controller PCB was
detected.
[Related parts] R1.00
- Harness between the Reader Controller PCB (UN_BO1/J109) and the Riser PCB (J7)
- Reader Controller PCB (UN_BO1)
- Riser PCB
- Main Controller PCB
[Remedy] Check/replace the related harness/cable, connector and parts.
[Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx.
2 min) and restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES
Communication error
A communication error between the Reader Controller PCB and the Main Controller PCB was
detected.
[Related parts] R1.00
- Harness between the Reader Controller PCB (UN_BO1/J109) and the Riser PCB (J7)
- Reader Controller PCB (UN_BO1)
- Riser PCB
- Main Controller PCB
[Remedy] Check/replace the related harness/cable, connector and parts.
[Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx.
2 min) and restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES
588
7. Error/Jam/Alarm