Canon imageRUNNER ADVANCE C5500 Series Service Manual page 596

615-0001-00
Detection Description
Remedy
674-0001-07
Detection Description
Remedy
674-0002-07
Detection Description
Remedy
674-0004-07
Detection Description
Remedy
674-0008-07
Detection Description
Remedy
674-0010-07
Detection Description
Remedy
674-0011-07
Detection Description
Remedy
Error in self-diagnosis of the encryption module
An error was detected in self-diagnosis of the encryption library.
[Remedy] Perform the following in the order while checking whether the error is cleared.
- Reinstall the necessary application software and restore the backup data once the error is
cleared.
1. After reinstalling the system software using SST or a USB memory, turn OFF and then ON the
main power.
2. Obtain the necessary backup data by referring to the backup data list.
3. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [2] Flash Format (Flash
format) using a USB memory.
4. After replacing the Flash PCB, reinstall the system software using SST or a USB memory.
[Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and
"Appendix> Backup Data List" in the Service Manual.
Fax Board communication error
An error was detected for the specified number of times in communication with the Fax Board.
[Related parts] R1.00
- Harness between the Fax Board and the Riser PCB
- Fax Board
- Riser PCB
- Main Controller PCB
[Remedy] Check/replace the related harness/cable, connector and parts.
Fax Board communication error
An error was detected for the specified number of times in communication with the Fax Board.
[Related parts] R1.00
- Harness between the Fax Board and the Riser PCB
- Fax Board
- Riser PCB
- Main Controller PCB
[Remedy] Check/replace the related harness/cable, connector and parts.
Fax Board communication error
A communication error occurred when accessing the modem IC used for fax.
[Related parts] R1.00
- Harness between the Fax Board and the Riser PCB
- Fax Board
- Riser PCB
- Main Controller PCB
[Remedy] Check/replace the related harness/cable, connector and parts.
Fax Board communication error
A communication error occurred when accessing the port IC used for fax.
[Related parts] R1.00
- Harness between the Fax Board and the Riser PCB
- Fax Board
- Riser PCB
- Main Controller PCB
[Remedy] Check/replace the related harness/cable, connector and parts.
Fax Board communication error
A communication error occurred when opening the Timer Device used for fax.
Replace the Main Controller PCB
Fax Board communication error
A communication error occurred when starting the Timer Device used for fax.
Replace the Main Controller PCB
582
7. Error/Jam/Alarm