Canon imageRUNNER ADVANCE C5500 Series Service Manual page 172

When any of the following "Conditions for Not Entering Deep Sleep" applies, transition to this mode does not occur.
■ Conditions for Not Entering Deep Sleep Mode (Check Items)
Preferences > Timer/Energy Settings
Sleep Mode Energy Use > High
Within the time specified in Auto Sleep Time
Preferences > Network
IPv4 Settings > IP Address Settings > Auto IP > ON
IPv4 Settings > mDNS Settings > Use mDNS > ON
AppleTalk Settings > Use AppleTalk > ON
IEEE 802.1X Settings > Use IEEE 802.1X > ON
Function Settings > Receive/Forward
Fax Settings > Select RX Mode > Fax/Tel (Auto Switch)
Fax Settings > Remote RX > ON
An effective time is specified in "Receive/Forward > Memory Lock > Set Details > Specify Memory Lock Start Time" (* 1)
Function Settings > Send
TX Report/Communication Management Report > Specify Print Time > ON (* 1)
Fax Settings > Modem Dial-in Settings > Set Line > Line 1/Line 2 > ON
Fax Settings > Fax Activity Report > Specify Print Time > ON (* 1)
When "Network Settings - E-Mail/I-Fax Settings > POP Interval" is set to be less than 10 minutes (excluding the case when the
interval is set at "0")
*1: If the interval between operations is more than 10 minutes, it is possible to enter Deep Sleep.
The coin vendor is connected.
The device is connected to the USB host.
An application is communicating via network (when a dedicated port has a TCP connection, or within 15 seconds after reception
of UDP)
Either of SNTP, DHCP, DHCP6 or eRDS communication is in progress
A job is being executed/in standby (Print/Copy/Send/Fax/Report/Forwarding/Storage processing, etc.)
A FAX/IFAX communication is in progress.
A phone communication is in progress.
During distribution of device information
During export/import by remote UI
During execution of an Meap application which prohibits entering Deep Sleep
During backup of Mail Box documents
A file is being opened (read/written) in Settings/Registration > Access Stored Files > Network. (*Common with WebDAV and
SMB)
Machine is operating with the printer/scanner function stopped.
During transition to Service Mode screen/download mode
The sleep mode exit timer is running (for 15 seconds after exiting Deep Sleep).
The hard disk drive protection timer is running (for 10 minutes after exiting from Deep Sleep and the hard disk drive is powered
ON. However, after a printing, scanning, and fax job is completed, this timer is disabled.)
The network timer is running (for the number of seconds set by Service Mode (Level 2) > COPIER > OPTION > NETWORK >
WUEN-LIV (default is 15 seconds)).
The wake up timer is running (for 10 minutes after receiving a wake up packet).
Timer is running after link-up (for 1 minute after network communication starts since machine power-on).
Settings of Settings/Registration
Hardware status
System Performance Status
During timer processing
158
2. Technology