Gestetner G060 Service Manual page 148

SC TABLE
NOTE 1: If a problem always occurs in a specific condition (for example. printer driver setting, image file), the problem may be caused by a software
error. In this case, the following data and information needs to be sent back to your product specialist.
• Symptom / Possible Causes / Action taken
• Summary sheet (SP mode '1 Service', [Print Summary])
• SMC All (SP5-990-002)
• Logging (SP5-990-004)
• Printer driver settings used when the problem occurs
• All data displayed on the screen (SC code, error code, and program address where the problem is logged.)
• Image file which causes the problem, if possible
G060 4-34
Rev. 09/2003
SM