Gestetner G060 Service Manual page 944

TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER:
APPLICABLE MODEL:
GESTETNER – DSC38/DSC388
RICOH – AP3800C/AP3800CMF
SAVIN – SLP38C/SLP38CS
SUBJECT: SC 999 & SERVICE MANUAL – INSERT
GENERAL:
The following SC code has been added to the controller (printer) and system (CF) firmware.
Configuration
Printer Controller
CF Expander System
SC No. Item
• The
SC Program
999 download
error
(CF)

Copyright 2003 RICOH Corporation. All rights reserved.
G060/G570 – 018
Type of firmware
Ver. 1.02 (from 1
Definition Possible Cause
• BCU Board installed
download incorrectly
• Engine (BCU) board
(program,
print data,
defective
language • IC card defective
data) from
• Incorrect IC card used
the IC card
(machine type/model,
does not
card ver.)
execute
• NVRAM defective
normally.
• Incorrect destination
code
• Defective DIMM
• Loss of power during
downloading
NOTE 1: This error is
not logged because the
error occurs in the
download mode
(different from normal
operation mode).
NOTE 2: If the machine
loses power while
downloading, or if the
download does not
normally end for some
other reason, this could
damage the controller
board or the target PCB
of the downloading and
prevent subsequent
downloading. If this
problem occurs, the
damaged PCB must be
replaced.
Firmware Version
Ver. 2.07
st
lot of mass production)
Related Troubleshooting Procedure
SCs
1. Turn the main switch off
and on.
2. If you can download
necessary programs, do
it by using an appropriate
card.
3. Check if the type and
version of firmware is
correct. If correct, turn off
the main switch and
reinsert the IC card, then
retry the update.
See Caution.
4. Check if the correct
destination code is set
(SP5-808-1).
If it is not, please contact
Technical Support. A
Regional Rep must
reprogram the
destination code.
5. Check the connection of
connectors and PCBs.
6. Replace the IC card.
7. Replace the DIMM
8. Replace the BCU
board.
Caution: Whenever
updating the firmware, the
front cover should be
opened before turning on
the main switch.
01/30/2003
Continued...