Gestetner G060 Service Manual page 147

Rev. 09/2003
SC No. Item
SC 863 HDD: Read
error
SC 864 HDD: CRC
error
SC 865 HDD: Access
error
SC 900 Electric
counter error
SC 990 Software
performance
error
⇒
SC 991 Software
Performance
Error - Logged
SC 998 Application
start error
SC 999 Firmware error
SM
Definition
The data stored in the HDD
cannot be read correctly.
While reading data from the
HDD or storing data in the
HDD, data transmission fails.
An error is detected while
operating the HDD.
Abnormal data is stored in the
counters.
The software makes an
unexpected operation.
The software performs an
unexpected operation.
Note: Unlike SC990, the
software/machine continue to
function without requiring any
action.
No applications start within 60
seconds after the power is
turned on.
See G570 SM page 4-43 for description of SC 999
Related
Possible Cause
SCs
• Defective HDD
• Defective controller
• Defective HDD
• Defective HDD
• Defective NVRAM
• Defective controller
• Defective software
• Defective controller
• Software error
• Incorrect program
argument or other
parameter
• Insufficient working
memory
• Loose connection of
RAM-DIMM, ROM-
DIMM
• Defective controller
• Software problem
4-33
Troubleshooting Procedure
1. Turn the main switch off and on.
2. Replace the HDD.
3. Replace the controller.
1. Turn the main switch off and on.
2. Replace the HDD.
1. Turn the main switch off and on.
2. Replace the HDD.
1. Turn the main switch off and on.
2. Check the connection between the
NVRAM and controller.
3. Replace the NVRAM.
4. Replace the controller.
1. Turn the main switch off and on.
2. Reinstall the controller and/or engine
main firmware.
3. See NOTE 1 at the end of the SC
table.
This SC is not displayed on the LCD
(logged only).
1. Turn the main switch off and on.
2. Check if the RAM-DIMM and ROM-
DIMM are properly connected.
3. Reinstall the controller system
firmware.
4. Replace the controller.
SC TABLE
Type
CTL
CTL
CTL
CTL
CTL
CTL
CTL
G060