Novell NETWARE 6-DOCUMENTATION Manual page 2964

Other Resources for Help
The following resources are also available to help resolve an error:
Context-sensitive help. If you are using a NetWare menu utility or
graphical utility, and you want more information about how to complete
a task, press F1 for help.
If you are unsure about how to use a command line utility, type the utility
name with the /? option at the command line. For example, to get help on
the RIGHTS utility, type the following command:
RIGHTS /?
Novell support Web site. You can access information regarding the
support offered by Novell and additional support resources and
information from Novell support Web site (http://support.novell.com/).
Many different support options are available at the Novell support Web
site. Two recommended sites are the Knowledgebase (http://
support.novell.com/search/kb_index.jsp) and the Forums (http://
support.novell.com/forums/). For additional support options, click About
Novell Support (http://support.novell.com/about_support.html).
You can also locate your support options by calling 1-800-858-4000 or
outside the US 801-861-4000.
Customer serviceYou can contact a Novell Authorized Reseller
SM
representative for technical assistance.
Most Novell Authorized Resellers have Certified Novell Engineer
SM
representatives on staff to assist users with their networking problems.
Hardware documentation Many network problems occur because of
malfunctioning hardware.
If you can isolate a problem to a certain computer component or cable
segment, check the manuals that came with the hardware involved.
Other Novell publications The AppNotes publications cover technical
TM
aspects of NetWare-based system design, implementation, and
management. AppNotes is a collection of technical articles published
monthly. These publications are available online (http://
developer.novell.com/research/).
See the information for subscribing online (http://developer.novell.com/
research/howtoorder.htm) or call 1-800-377-4136 or 303-297-2725.
pcode ANWEB when ordering. Or send e-mail to
appnotes@hibbertco.com.
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Understanding