Novell NETWARE 6-DOCUMENTATION Manual page 2894

NetWare Doesn't Recognize All the Memory in the Server
Resolving Server Memory Leaks
Use the following steps to find the source of the problem.
1
Verify whether you are using the NetWare memory manager or an
external memory manager. Does CONFIG.SYS or AUTOEXEC.BAT
include a DOS=HIGH statement or commands to load memory managers
or DOS device drivers? For example, is there a command to load
HIMEM.SYS or EMM386.EXE? Both are memory managers.
Comment out these statements from CONFIG.SYS or delete
CONFIG.SYS altogether. Comment out these statements from
AUTOEXEC.BAT. (To comment out a command, type REM and a space
at the beginning of the command line.)
If there is a memory manager in the server, NetWare relies upon the
memory manager to determine the amount of available memory instead
of registering the memory itself. Some memory managers in older
computers cannot recognize more than 64 MB of memory. DOS device
drivers take memory away from NetWare's memory pool.
Make sure Windows 95 is not being used to boot the server. Windows 95
autoloads memory managers.
2
Make sure the server BIOS is current.
An out-of-date BIOS might be reporting the wrong amount of memory. If
a newer version is available, update the BIOS.
If the problem still occurs, follow the troubleshooting steps in
Troubleshooting Methodology" on page
Knowledgebase (http://support.novell.com/search/kb_index.jsp), and contact
a Novell Support Provider.
A memory leak means that an NLM or set of NLM programs has requested
memory from the server, but has not returned the memory when finished with
it. Over time, the amount of available memory decreases until eventually the
server generates memory error messages. The memory leak might be slow or
fast depending on the amount of memory requested each time.
If you reboot the server, the memory is returned to the memory pool, and the
low memory error messages stop temporarily, until the memory leak ties up
enough memory to generate the error messages again.
105, search the
Troubleshooting the NetWare Server 137
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