Troubleshooting Hardware and Network Problems . . . . . . . . . . . . . . . . . . . . . . . . 114
Identifying Problems after Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Resolving Hard Disk Access Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Making Computer Memory Available for Network Drivers . . . . . . . . . . . . . . . . . . . 115
Troubleshooting the NetWare Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Resolving Abends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Insufficient Packet Receive Buffers, No ECB Available Count Errors . . . . . . . . . . . . . 121
Resolving Slow Server Response . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Server Console Hangs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
High Utilization Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Disk Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Resolving Server Memory Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Resolving Locked Device Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Resolving Event Control Block Allocation Errors . . . . . . . . . . . . . . . . . . . . . . . 143
Resolving Server Console Command Problems. . . . . . . . . . . . . . . . . . . . . . . . 144
Resolving Keyboard Locking Problems When Copying Files from CD-ROM . . . . . . . . . 145
Monitoring and Resolving Communication Problems . . . . . . . . . . . . . . . . . . . . . . . 147
Suspected Multiprocessing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Unable to Communicate with Server, -625 Errors . . . . . . . . . . . . . . . . . . . . . . . . . 150
Workstations Can't Communicate with Server . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Errors Reading from and Writing to Network, Server Cannot Be Found Errors . . . . . . . . 153
Connections Dropped Periodically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Tips for Resolving General Communication Problems . . . . . . . . . . . . . . . . . . . . 156
Admin Account Has Been Deleted or Admin Password Is Unknown . . . . . . . . . . . . . . . 158
Preventive Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
8
Server Operating System Administration Guide
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