1. Manuals
  2. Brands
  3. Novell Manuals
  4. Software
  5. ZENWORKS PATCH MANAGEMENT 6.4 - AGENT
  6. Installation manual

Novell ZENWORKS PATCH MANAGEMENT 6.4 - AGENT Installation Manual

Agent installation
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Agent Installation Guide
ZENworks Patch Management Server v6.4

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the ZENWORKS PATCH MANAGEMENT 6.4 - AGENT and is the answer not in the manual?

Questions and answers

Related Manuals for Novell ZENWORKS PATCH MANAGEMENT 6.4 - AGENT

Summary of Contents for Novell ZENWORKS PATCH MANAGEMENT 6.4 - AGENT

  • Page 1 Agent Installation Guide ZENworks Patch Management Server v6.4...
  • Page 2 In addition, other companies' names and products mentioned in this document, if any, may be either registered trademarks or trademarks of their respective owners. Feedback: Your feedback lets us know if we are meeting your documentation needs. E-mail the Novell Technical Publications department at techpubs@patchlink.com to tell us what you like best, what you like least, and to report any inaccuracies.

  • Page 3: Table Of Contents

    ZENworks Patch Management Server v6.4 - Agent Installation Guide Table of Contents Table of Contents ___________________________________________ iii Preface ___________________________________________________ v About This Guide ....................v Document Conventions ..................vi Chapter 1: Preparing for Agent Installation _______________________ 1 Installation Methods ....................1 Supported Operating Systems (ZENworks Patch Management Agent) ......2 Supported Languages ....................2 Requirements .......................3 Agent for Windows ....................3...

  • Page 4: Table Of Contents

    Table of Contents - iv -...

  • Page 5: Preface

    Chapter 2, “Installing Agents” • Chapter 3, “Automating the Agent Installation” Tip: This document is updated on a regular basis. To acquire the latest version of this document please refer to the Novell Support Web site (www.novell.com/support) - v -...

  • Page 6: Document Conventions

    Preface Document Conventions The following conventions are used throughout this document to help you identify various information types: Table 0.1 Document Conventions Convention Usage bold Command names, database names, options, wizard names, window and screen objects (i.e. Click the OK button) italics New terms, variables, and window and page names UPPERCASE...

  • Page 7: Chapter 1: Preparing For Agent Installation

    ZENworks Patch Management Server v6.4 - Agent Installation Guide Preparing for Agent Installation Having successfully installed your ZENworks Patch Management Server (Patch Management Server), you can now proceed to the installation of your ZENworks Patch Management Agents. Following installation the agent is monitored and maintained by the Patch Management Server requiring no additional maintenance.

  • Page 8: Supported Operating Systems (Zenworks Patch Management Agent)

    Windows NT 2003 R2 Microsoft 32/64 bit 32/64 bit Professional Windows XP Microsoft 32/64 bit 32/64 bit Windows Vista Novell Netware 32 bit 32 bit 1.3.0+ Novell SUSE 9 - 10 Enterprise 32/64 bit 32/64 bit 1.4.0+ Linux Red Hat Linux 2.1 - 4...

  • Page 9: Requirements

    The following section lists the hardware and software requirements for the Agent. Note: You must disable any virus-scanning software prior to the installation of the Novell ZENworks Patch Management Agent for Windows. Failure to do so may result in an unsuccessful agent installation.

  • Page 10: Agent For Linux, Unix, Mac, And Netware

    Preparing for Agent Installation • 20 MB of free disk space for agent installation • A single 10 Mbps network connection (with access to the Update Server) • Sufficient free disk space to download and install patches (varies dependent upon size of patch) •...

  • Page 11: Chapter 2: Installing Agents

    ZENworks Patch Management Server v6.4 - Agent Installation Guide Installing Agents The following section includes instructions for installing the ZENworks Patch Management Agent. In this chapter “Installing the Single Agent for Windows (32 or 64 bit)” “Installing the Agent for Windows Vista (32 and 64 bit)” “Installing the Agent for Linux, UNIX, Mac, and Netware”...

  • Page 12: Installing The Single Agent For Windows (32 Or 64 Bit)

    Installing Agents Click Install. The Agent Installers page opens. Figure 2.1 Agent Installers Select the download link corresponding with the installer you need to start the download. The Download dialog box opens. 10. Click Save. The installer downloads to the location you specify on your computer. 11.
  • Page 13 ZENworks Patch Management Server v6.4 - Agent Installation Guide To Install the Agent From the downloaded location, select the updateagent.msi to extract the ZENworks Patch Management Agent for Windows InstallShield Wizard. The Agent Install Welcome screen opens. Figure 2.2 Agent Install Welcome Screen Click Next.
  • Page 14 Installing Agents If you agree to the license terms select the I accept the terms option and click Next The Destination Folder page opens. Figure 2.4 Agent Destination To change the location of the Agent: Click Change. The Change Current Destination Folder window opens. Figure 2.5 Change Current Destination Folder - 8 -...
  • Page 15 ZENworks Patch Management Server v6.4 - Agent Installation Guide b. Change the installation to the location you need. Click OK. The Change Current Destination Folder closes and the Destination Folder window reflects the new location. Click Next. The Agent Registration window opens. Figure 2.6 Agent Registration Type the appropriate URL in the Update Server URL field including the protocol (http:// serverAddress or https://ServerAddress for a secure server).
  • Page 16 Installing Agents If your LAN uses a proxy server: Select Use a Proxy Server. The Proxy Information window opens. Figure 2.7 Proxy Information b. In the Proxy URL field, type the Proxy URL (and Port if required). If you are using an Authenticated Proxy: In the Username field, type the user name.
  • Page 17 ZENworks Patch Management Server v6.4 - Agent Installation Guide Click Next. The Ready to Install the Program page opens. Figure 2.8 Begin Installation 10. Click Install to install the agent. The agent is installed and the Installation Complete page displays. Figure 2.9 Installation Finish 11.

  • Page 18: Installing The Agent For Windows Vista (32 And 64 Bit)

    Installing Agents Installing the Agent for Windows Vista (32 and 64 bit) The following steps apply to the Single Agent Windows Vista MSI Installer and the Single Agent Windows Vista x64 MSI Installer. From the downloaded location, select the ZENworks Patch ManagementAgentForVista.msi to extract the ZENworks Patch Management Agent for Windows Vista InstallShield Wizard.
  • Page 19 ZENworks Patch Management Server v6.4 - Agent Installation Guide Click Next. The License Agreement page opens. Figure 2.11 License Agreement If you agree to the license terms select the I accept the terms option and click Next. The Destination Folder page opens. Figure 2.12 Agent Destination - 13 -...
  • Page 20 Installing Agents To change the location of the Agent: Click Change. The Change Current Destination Folder window opens. Figure 2.13 Change Current Destination Folder b. Change the installation to the location you need. Click OK. The Change Current Destination Folder closes and the Destination Folder window reflects the new location.
  • Page 21 ZENworks Patch Management Server v6.4 - Agent Installation Guide Click Next. The Agent Registration window opens. Figure 2.14 Agent Registration Type the appropriate URL in the ZENworks Patch Management Server URL field including the protocol (http://ServerAddress or https://ServerAddress for a secure server). Type your serial number in the ZENworks Patch Management Server Serial Number field.
  • Page 22 Installing Agents If your LAN uses a proxy server: Select Use a Proxy Server. The Proxy Information window opens. Figure 2.15 Proxy Information b. In the Proxy URL field, type the Proxy URL. If required, enter the port in the Proxy Port field. d.
  • Page 23 ZENworks Patch Management Server v6.4 - Agent Installation Guide Click Next. The Ready to Install the Program page opens. Figure 2.16 Begin Installation 10. Click Install to install the Agent. The agent installs and the Installation Complete page opens. Figure 2.17 Installation Finish - 17 -...

  • Page 24: Installing The Agent For Linux, Unix, Mac, And Netware

    Installing Agents 11. Click Finish to exit the wizard. Installing the Agent for Linux, UNIX, Mac, and Netware Prior to installing the Agent, you must ensure that the currently installed Java version meets the requirements defined under “Supported Operating Systems (Update Agent)” After ensuring the computer contains an appropriate version of Java, complete the following steps to install the Agent.
  • Page 25 11. At the Do you wish to add this agent to existing groups on “Novell ZENworks Patch Management Server”? [Y/N]: prompt, type y to add the agent to a group or n to continue.
  • Page 26 Installing Agents - 20 -...

  • Page 27: Chapter 3: Automating The Agent Installation

    Novell Agent. However, the GPO installation does not check for an existing installation of the Novell Agent on the target computer and will reinstall the Agent on any computers in the OU. In order to avoid potential problems caused by reinstalling the Agent ensure that computers with existing Update Agents are NOT members of the OU which contains the Novell software GPO.
  • Page 28 Automating the Agent Installation Select the Share this folder option. If needed, change the Share name. Figure 3.1 Sharing Tab Click Permissions. The Permissions for Novell MSI window opens. Figure 3.2 Permissions window - 22 -...
  • Page 29 ZENworks Patch Management Server v6.4 - Agent Installation Guide Click Add... The Select Users, Computers, or Groups window opens. Figure 3.3 Select Users In the add the Domain Users and Domain Admins groups, select the Domain Users group. If you cannot locate the groups, type the names in the Enter the object names to select field and click Check Names.
  • Page 30 Automating the Agent Installation Click OK. The Select Users, Computers, or Groups window closes and displays the Permissions for Novell MSI window. Figure 3.5 Share Permissions Select the Everyone group and choose Deny Change and Allow Read access. 10. Select the Domain Admins group, and choose Allow Full Control access.

  • Page 31: Modifying The Msi File

    Read & Execute permission to the Everyone and Domain Users groups and Full Control to the Domain Admins group. Figure 3.6 Security Tab 14. Click OK to close the Novell MSI Properties window. 15. Copy updateagent.msi from the ZENworks Patch Management Server (in the <InstallDirectory>\Novell\ZENworks Patch Management Server\WebRoot\Download\) directory to the Novell MSI folder you created.

  • Page 32: Property Description

    Note: Modifying the digitally signed MSI file will invalidate the digital signature assigned by Novell. Depending upon your security settings, this may introduce security warnings and restrictions during Agent installation. To modify the MSI file using Microsoft Orca Install Microsoft Orca (or a similar MSI editor tool) to your management workstation.
  • Page 33 ZENworks Patch Management Server v6.4 - Agent Installation Guide Open the updateagent.msi file that you copied to the network share you created Orca displays the updateagent.msi file. Figure 3.7 Orca Initial display Scroll through the Tables list and select the Property table. The Rows field populates with the rows associated with the Property table.
  • Page 34 Automating the Agent Installation Type your PLUS serial number in the Value field. Figure 3.8 Enter Serial Number If you are using a Proxy Server, add the necessary proxy entries as follows: Right-click in the right window pane and select Add Row. The Add Row dialog box opens.
  • Page 35 ZENworks Patch Management Server v6.4 - Agent Installation Guide b. Enter USEPROXY as the Property Column field. Figure 3.10 Add Row Property Select Value and type 1 to indicate that proxy is enabled. Figure 3.11 Add Row Value d. Click OK. The Proxy row is added to the Property table.

  • Page 36: Creating An Organizational Unit

    Automating the Agent Installation 10. To automatically add the agent to an existing group, add the following entry: Right-click in the right window pane and select Add Row The Add Row dialog box opens. b. Enter GROUPLIST as the Property Column field. Select Value and enter the Group Names in the format: “GroupName1;GroupName2;GroupNameN”...
  • Page 37 ZENworks Patch Management Server v6.4 - Agent Installation Guide Assign a Name (NovellMSI) to your Organizational Unit (OU) and click OK. Right-click the new OU and select Properties. In the Group Policy Tab, click New and assign a name (Install Windows Agent) to the new Group Policy.
  • Page 38 Automating the Agent Installation Right click Software Installation and select Properties opening the Software Installation Properties window. Figure 3.14 General Tab In the General tab, select the Assign radio button. 10. Select the Uninstall the applications when they fall out of the scope of management checkbox in the General tab (in the Advanced tab in Windows 2003).
  • Page 39 ZENworks Patch Management Server v6.4 - Agent Installation Guide 13. Browse to the shared folder you created and select the modified updateagent.msi package. Figure 3.15 Group Policy 14. Close the Group Policy editor and click Close. 15. In the Active Directory Users and Computers management console, select the Computers branch of your domain tree (mydomain.com).

  • Page 40: Performing A Silent Install From A Command Prompt

    Automating the Agent Installation 16. Select the computers to be added to the new OU. Figure 3.16 Add Computers to OU 17. Right-click and select Move... to add them to the OU. 18. Select your OU (NovellMSI) from the Move window. 19.

  • Page 41: Installing The Linux/Unix/Mac/Netware Agent

    ZENworks Patch Management Server v6.4 - Agent Installation Guide Syntax Perform a Silent Install With a Proxy msiexec /i “C:\UpdateAgent.msi” /qn HOST=”http://myServer” SERIAL=”88888888-88888888” USEPROXY=1 PROXYURL=”http://myProxy” PROXYUSER=”ProxyUser” PROXYPASS=”ProxyPassword” GROUPLIST=”GroupName1;GroupName2;GroupNameN” Perform a Silent Install Without a Proxy msiexec /i “C:\UpdateAgent.msi” /qn HOST=”http://myServer” SERIAL=”88888888-88888888” USEPROXY=0 GROUPLIST=”GroupName1;GroupName2;GroupNameN”...

  • Page 42: Command Description

    Automating the Agent Installation Define the host location, serial number, and other optional settings using the following syntax: Syntax Perform a Silent Install With a Proxy ./install -silent -d “/user/local” -p “http://myServer” -sno “88888888-88888888” -proxy “http://myProxy” -port ## -g “GroupName1;GroupName2;GroupNameN” Perform a Silent Install Without a Proxy ./install -silent -d “/user/local”...

  • Page 43: Appendix A: Index

    ZENworks Patch Management Server v6.4 - Agent Installation Guide Index agent requirements......3 install automated ......21 Single Agent for Linux/UNIX/Mac/ Netware ...... 18 Single Agent for Windows ..6 installation methods ....... 1 Microsoft Group Policy Objects..21 Single Agent Windows MSI Installer 21 supported operating systems...
  • Page 44 Index - 38 -...
  • Page 46 Novell, Inc. 1800 South Novell Place Provo, UT 84606 www.novell.com phone: 800.858.4000 © PatchLink Corporation 1997 - 2007. ALL RIGHTS RESERVED. U.S. Patent No. 6,990,660. 02_017N ZENworks Patch Management Server v6.4 Agent Installation Guide...

This manual is also suitable for:

Zenworks patch management server v6.4

Table of Contents