Novell NETWARE 6-DOCUMENTATION Manual page 2906

Suspected Multiprocessing Problems
If the workstation receives a "Server cannot be found" error, make sure
that the server and workstation are using the same frame type.
If using 10baseT, try using a cross-cable to connect the server directly to
the workstation. If this solves the communication problem between the
server and workstation, then something on the network is causing the
problem.
If you suspect a multiprocessing problem, complete the following steps. You
will be able to eliminate most probable causes.
1
Make sure the secondary processors are functioning properly.
If the server is already up, stop all processors except Processor 0. In
NetWare Remote Manager, click the Processor link in the navigation
frame. Click the Stop Processor link for each processor online except
processor 0. (Processor 0 cannot not be taken offline.)
If the server is down, bring up the server and then stop all processors.
If the problem still occurs, go to
2
To verify that this is not an interrupt issue, remove the PSM. Then reboot
the server; only processor 0 will start.
The MPS14.PSM, CPQMPK.PSM or *.PSM in the STARTUP.NCF file
is the interrupt abstraction layer and communicates with the APIC
(Advanced Programmable Interrupt Controller) rather than the PIC for
interrupt handing in the machine.
If the problem still occurs, it not a multiprocessing issue. If it no longer
occurs, go to Step
3
Make sure you have the latest machine updates (current ROM BIOS,
etc.).
If you confirm that your hardware is current and the problem still occurs,
it's possible that you are using a new version that wasn't available at the
time NetWare 6 was released. Whatever is different about the hardware
requires a newer PSM to work with the machine.
HINT:
Problems that occur only in a multiprocessing environments are not
necessarily MP problems. More likely, it is an issue with a piece that has been
loaded in an MP environment and that does not function properly.
Step 2. If not, go to
3.
Troubleshooting the NetWare Server 149
Step 4.