Novell NETWARE 6-DOCUMENTATION Manual page 2862

5
Using a Troubleshooting Methodology
Troubleshooting the NetWare Server
This chapter contains the following information for troubleshooting your
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NetWare server:
"Using a Troubleshooting Methodology" on page 105
"Creating a Core Dump" on page 112
"Troubleshooting Hardware and Network Problems" on page 114
"Troubleshooting the NetWare Server" on page 115
"Monitoring and Resolving Communication Problems" on page 147
"Suspected Multiprocessing Problems" on page 149
"Unable to Communicate with Server, -625 Errors" on page 150
"Workstations Can't Communicate with Server" on page 153
"Preventive Maintenance Tasks" on page 158
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Novell Technical Support recommends that you follow the same basic steps
in all troubleshooting efforts. Following a standard procedure helps you solve
technical problems faster and in an orderly way.
The following tasks are those that any Novell Technical Support
representative would ask you to perform if you called Technical Support. By
following these steps on your own, you might be able to resolve problems
without assistance. Then, if you still need to call Technical Support, you will
already have the information prepared for the representatives to solve your
technical problems more quickly.
"Keeping Your Servers Patched" on page 106
"Eliminating Obvious Causes" on page 107
Troubleshooting the NetWare Server 105