GBC StreamPunch Ultra Service Manual page 21

Troubleshooting Start Guide
Always do this RTP first.
Attempt to retrieve the number of Punch cycles (GP6.1.7) and note it
down.
1. If the customer says that they have a punch quality problem, go to the
Table of Contents for Section 3, and find the Punch Quality RTP that
most closely fits the customer's description of the problem.
2. Power off, then power on the Punch. Check that the Punch runs
properly in all modes.
The Punch runs properly.
Yes- Go to INITIAL ACTION in Section 1;
3. Check the top row of text on the Operator Interface to determine if
there is there an operator message.
There is a operator message on line 1.
Yes- Go to the Table of Contents for Section 2 and locate the RTP for
that status message;
4. Check the top row of text on the Operator Interface to determine if
there is there an Error Code.
There is a Error Code on line 1.
Yes- Go to the Table of Contents for Section 2 and locate the RTP for
that fault code;
5. Check the top row of text on the Operator Interface to determine if
there is there a Fault Code.
There is a Fault Code on line 1.
Yes- Go to the Table of Contents for Section 2 and locate the RTP for
that fault code;
GBC StreamPunch Ultra/Ultra MP
No- Go to Step 3.
No- Go to Step 4.
No- Go to Step 5.
No- Go to Step 6.
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6. Is there a Power Fault (No AC Power, No DC Power, No power to
Control Board, Operator Panel Does Not Illuminate).
There is a Power Fault.
Yes- Go to the Table of Contents for Section 2 and locate the RTP for
that power fault;
7. Is the problem one of the faults listed in Section 2 that does not
generate a message on the Operator Interface (Die Set Will Not Slide
Out Easily, Punch Overheats).
The problem one of the known faults that does not generate a
message
Yes- Go to the Table of Contents for Section 2 and locate the OTHER
FAULTS RTP for that problem;
8. Can the operator use the Operator Interface to operate the
equipment?
The operator can use the Operator Interface to operate the
equipment.
Yes- Go to INITIAL ACTION in Section 1;
customer to determine what symptom they have. Go to the Table of
Contents for Section 2 and find the RTP that most closely fits the
customer's description of the problem.
No- Go to Step 7.
No- Go to Step 8.
No- Check with the
RTPS