Initial Action; System Checks - GBC StreamPunch Ultra Service Manual

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INITIAL ACTION

At the start of every service call, you should perform the following.
1. If called for a problem, determine the exact nature of the service
complaint. Determine the paper type and quality, especially as it
relates to curl and identify if any media changes correlate with the
emergence of the customer issue.
2. Do GP 6.1.9 PUNCH CYCLES to note down the total machine punch
cycles.
3. Do GP 6.1.8 DIE CYCLES Procedure to check the cycle life on the
Die Set installed in the StreamPunch Ultra/Ultra MP.
4. If any of the Die Set life cycles have exceeded 750,000 sheets
(cycles) go to Section 3 and check the Hole Quality.
DIE CYCLES
500,129
If the Hole Quality is acceptable monitor the Hole Quality
frequently to ensure that the Hole Quality is okay.
If the Hole Quality is not acceptable replace the Die Set.
5. Determine if the customer uses only one Die Set pattern (style) or if
they switch between different patterns.
6. Determine the last time the Die Set was lubricated. Perform GP 6.7.3
to lubricate die if necessary.
7. Determine the date of the last preventative maintenance performed
on the punch system. Perform Preventative Maintenance using the
StreamPunch Ultra/Ultra MP Maintenance Schedule on page 1-5 if
needed.
8. Vacuum all paper path, punch, dust box area of scrap/debris.
GBC StreamPunch Ultra/Ultra MP

SYSTEM CHECKS

Purpose
Direct repair activity for problems found in Initial Action.
PROCEDURE
1. Select the appropriate condition from the list below and perform the
directed service actions.
Replace any obviously broken parts.
If there is a Punch Quality problem, go to 3.2 Initial Step in
Section 3.
If there is a Fault Code, go to Section 2 Table of Contents. Locate
and perform the FAULT CODE RTP associated with the Fault
Code.
If there is an Operator Message that will not clear, go to Section 2
Table of Contents. Locate and perform the steps in the
OPERATOR MESSAGE RTP associated with the Operator
Message.
If there is No Fault Code or Operator Message associated with
the problem, go to Section 2 Table of Contents. Locate and
perform the OTHER FAULTS RTP which most closely matches
the problem described by the customer.
If the problem is not repeatable, operate the StreamPunch
Ultra/Ultra MP in the same job conditions the customer used and
recheck for a problem in the categories listed here.
If the problem is still not reproduced, examine the Machine
Service Log and note any repeating faults. Refer to the RTP for
those faults in Section 2 to check if the RTP relates to the
customer problem. If so, perform the RTP.
If none of the above situations apply, go to EVERY CALL
ACTIVITIES.
2. Verify that the problem is corrected and go to EVERY CALL
ACTIVITIES.
02-03-2017
1-3
Service Call Procedures

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