Initiating External Callback On Busy - Auerswald COMpact 5200 Advanced Information

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Initiating External Callback on Busy

If you have initiated a callback, as soon as the other subscriber has

hung up the receiver to end the call, the public exchange calls you. If

you then pick up the receiver, the other subscriber will be called. If the

other subscriber picks up the receiver, the connection for the call will be

established. This deletes the callback procedure in the public exchange.

Requirements:

Fulfilling the technical requirements for a callback on busy (for

instance, not all network providers provide callback on a PTP

Service feature CCBS (callback on busy) is enabled by the network

Important: On system phones, this function is called via the menu/

phone app (optional, see manual for the phone).

Note: To use this function at ISDN phones or to delete it again, this

function must be supported via a function key or via the menu by the

respective phone (optional, see manual for the phone).

Note: You can also use this function on analogue phones, where it can

be performed via the T-Net function key/menu (optional, see manual for

the phone). Instead of the announcement by the public exchange, you will

hear the confirmation tone.

If the connection you are calling is busy, proceed as follows:

1. Press the Flash key or the Query key.

2. Dial *37#.

COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019

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