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Auerswald COMpact 5000/R Advanced Information

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V13 06/2019
COMpact 5000/R
Advanced Information

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Summary of Contents for Auerswald COMpact 5000/R

  • Page 1 V13 06/2019 COMpact 5000/R Advanced Information...

  • Page 2: Table Of Contents

    DECT Phones....................68 E-mail......................70 Remote Configuration and Alternative Connection Options......72 Configuration Options................. 74 Configuring the PBX Remotely with (Auerswald) Remote Access Server via the Internet....................76 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 2 -...
  • Page 3 Shutting Down and Switching Off..............111 Hotel Function....................112 InterCom Announcement/Hands-Free............116 Internal Phone Numbers................118 ISDN Connection..................120 Calendar....................... 122 Ringing Sequence..................123 Explanations of the Ringing Sequence............ 124 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 3 -...
  • Page 4 Pick-up of All Calls to Group Members............171 Private (Personalised) Exchange Line Access..........172 Profiles......................173 Project Assignment..................174 Provisioning for IP Phones................175 Device Configurability and Characteristics and Setting Options....176 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 4 -...
  • Page 5 Protection from Unauthorised Access............212 System messages..................215 Subscribers....................217 Announcement before Answering..............219 Text Messages (Instant Messaging)............221 Tones......................222 Door Functions.....................225 Transmission of the Display Name..............227 Sub-System Operation.................228 Setting Options..................229 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 5 -...
  • Page 6 Configuring Internal IP Telephony............261 Configuring Remote Extensions............... 263 VoIP/GSM Routing..................266 Preferred Exchange Line................269 Waiting Field Function................. 270 Music on Hold and Announcement..............274 Wake-up Functions..................276 Central Caller List..................277 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 6 -...
  • Page 7 Initiating InterCom Announcement/Hands-Free........307 Initiating Loudspeaker Announcement............. 308 Unsuccessful Outgoing Calls............... 309 Initiating Internal Callback on Busy............310 Initiating External Callback on Busy............312 Deleting Callback on Busy............... 315 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 7 -...
  • Page 8 Initiating Toggling between Conversations during a Conference Call..345 Connecting Both Conference Call Partners..........346 Ending Conference Call................347 Short Reference....................348 Information on the Chapter................350 Alarm......................351 Reservation of Exchange Line on Busy............355 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 8 -...
  • Page 9 Identification (IPv4 Address, Subnet Mask, Gateway, DHCP Client)...381 InterCom Announcement/Handsfree Speaking..........384 Conference....................385 Configuration Switchover................387 Loudspeaker Announcement............... 388 Emergency Call Announcement..............389 Call Parking....................390 Multi-Path Call Forwarding................392 Pick-up and Call Take-over................. 395 PIN........................396 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 9 -...
  • Page 10 Dealer and operator data................449 Accès administrateur................450 Données du système................452 Configuration du port................... 454 Basich Settings.................... 455 Exchange Line Request/Exchange Line Access Number......456 Indicatifs régionaux................... 458 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 10 -...
  • Page 11 Plan de répartition des numéros d’identification........493 Acheminement des appels............... 494 Statut transferts d’appels................495 Groupes.....................496 Mots de passe abonné supplémentaires..........497 Standard automatiques SVI..............498 Fonction de messagerie vocale/télécopie..........499 Heures de réveil..................500 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 11 -...
  • Page 12 Settings of the Exchange Line Request..........532 Exchange Line Request/Exchange Line Access Number....533 Prefixes....................536 Signalling Tones................. 538 Appels d’urgence..................539 Settings of the Emergency Calls............540 Emergency Call has Priority...............541 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 12 -...
  • Page 13 Liasion Point-Multi-Point (PMP)............578 General Info..................580 Routage....................583 Transfert d’appel................585 Présentation du numéro de téléphone..........592 Settings PBX Base Number/Bundle............597 Expert Configuration for the PTP Connection........601 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 13 -...
  • Page 14 Phone Numbers for PTMP connection..........663 Expert Settings of the PTMP Connection..........666 VoIP Account..................667 General Info..................668 Routing....................669 Call Forwarding.................. 671 Expert Settings of the PTP Connection..........676 VoIP Account..................677 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 14 -...
  • Page 15 Profils......................717 Management Profile................718 Settings of the Subscriber Profiles............719 Exchange Line Settings..............720 Reachability..................727 Authorisations..................731 Voicemail/ Fax Box................734 Settings....................736 Settings Profile Assignment..............738 COMfortel DECT..................739 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 15 -...
  • Page 16 Téléphones non attribués................. 793 Managing Unassigned Phones..............794 Tous les abonnés..................795 Settings all Subscribers................. 796 Groupes......................798 Numéros de téléphone................799 Management Groups................800 Profils......................802 Management Profile................803 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 16 -...
  • Page 17 Settings Voice of the Mail/Fax Function..........864 System Information................865 Automatic Clean-Up................866 Memory....................867 Channels Simultaneously for Outgoing Calls........869 Language Files................... 870 Settings of the Voice Mailbox..............871 Box Settings..................872 Users/Authorisations................879 Announcements..................881 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 17 -...
  • Page 18 Interfaces de paging................. 924 Management Announcement Output.............925 Settings Announcement Output.............928 Alarmes..................... 930 Management of the Alarms..............931 Switch input+Relay................933 Settings Alarm..................936 Settings of the Switch Inputs..............940 Switch Input+Relay................941 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 18 -...
  • Page 19 Management Networks and LCR import..........978 Management Area Codes/Area Code Ranges........980 Management LCR Tables..............981 Routage VoIP/GSM.................. 984 Settings for VoIP/GSM Routing.............985 Exception Numbers................986 Routing Configuration-Dependent............989 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 19 -...
  • Page 20 Call Allowance Accounts..............1017 Fonction Hôtel..................1019 Settings of the Hotel Function............. 1020 Printer Settings................. 1021 Print Options..................1023 Management of the Hotel Function............. 1025 Hotel Reception Subscribers............1026 Room Subscribers................1027 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 20 -...
  • Page 21 Music on Hold during the Ringing Period........1059 Music on Hold/Alarm................ 1060 Announcement before Answering............ 1061 Wake-up Announcements..............1062 Automatic Receptions...............1063 Heures de réveil..................1064 Settings for Wake-Up Functions............1065 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 21 -...
  • Page 22 Authorisations................... 1116 Contact Group Filter.................1117 Settings Standard Contact Groups............1118 Information..................1119 Logged-in Subscriber............... 1120 Subscriber with Write Authorisation..........1121 Settings of the Address Books............1122 LDAP Server..................1123 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 22 -...
  • Page 23 Insert Restoration Point..............1162 Mise à jour et redémarrage du firmware..........1163 Management of the Firmware Updates..........1164 Store the Firmware in the PBX (Maual Firmware Update)....1165 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 23 -...
  • Page 24 STUN Server for the Connection of External VoIP Subscribers..1201 Configuration à distance................. 1202 Settings for the Remote Configuration..........1203 Remote Programming..............1204 Authorisation for Remote Configuration........... 1205 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 24 -...
  • Page 25 Management Internationalisation............1239 Settings Internationalisation..............1241 Messages système................. 1243 Settings of the System Message............1244 Transfer of System E-Mails..............1245 Logs to be Sent as E-Mails..............1246 Events for System Logs..............1247 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 25 -...
  • Page 26 Exchange Line..................1274 APIPA....................1275 (Auerswald) Remote Access Server........... 1276 Remote Extension................1277 B......................1278 B-Channel.................... 1279 C......................1280 Dial-around..................1281 CD......................1282 Client....................1283 CLIP No Screening................1284 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 26 -...
  • Page 27 Ethernet....................1299 F......................1300 Firewall....................1301 Firmware....................1302 Flash....................1303 G......................1304 GAP..................... 1305 Gateway....................1306 H......................1307 Host......................1308 HTTP Proxy..................1309 HTTPS....................1310 Hyperlink....................1311 I....................... 1312 IAD....................... 1313 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 27 -...
  • Page 28 DTMF....................1328 MSN..................... 1329 N......................1330 NAT...................... 1331 Extension..................... 1332 Network....................1333 NTP...................... 1334 O......................1335 Outbound Proxy...................1336 P......................1337 PIN....................... 1338 PoE...................... 1339 Port...................... 1340 Proxy Server..................1341 Q......................1342 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 28 -...
  • Page 29 Soft Call....................1360 Structured Cabling................1361 STUN....................1362 Subnet mask..................1363 Switch....................1364 Syslog Server..................1365 System Phone..................1366 T......................1367 TAPI..................... 1368 TCP...................... 1369 Template....................1370 PTP...................... 1371 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 29 -...
  • Page 30 U......................1374 UDP..................... 1375 UP0...................... 1376 UPnP....................1377 URL...................... 1378 V......................1379 Public Exchange.................. 1380 VoIP Account..................1381 VoIP Provider..................1382 Voucher....................1383 VPN......................1384 W......................1385 WAN.....................1386 Z......................1387 Certificate..................... 1388 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 30 -...

  • Page 31: About This Instruction

    About this Instruction About this Instruction Copyright Auerswald GmbH & Co. KG, Vor den Grashöfen 1, 38162 Cremlingen, Germany, 2019 Trademarks Dissemination and reproduction of this instruction, as well as the further processing and spread of the content, even in parts, is only permitted with our explicit permission.

  • Page 32: Functions, Uses, Concepts

    Baby Call Busy-on-Busy DISA (Call Through) Boss/Secretary Function CLIP Texts DECT Phones E-mail Remote Configuration and Alternative Connection Options Firmware Update Fixed Mobile Convergence (FMC) Follow-me Activation COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 32 -...
  • Page 33 Ringing Sequence Ringtones Backing Up and Recovering Configuration Data Configuration Switchover LAN-TAPI Loudspeaker Announcement Macro numbers Restart Emergency Calls Call Parking Online Name Search Multi-path Call Forwarding COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 33 -...
  • Page 34 Subscribers Announcement before Answering Text Messages (Instant Messaging) Tones Door Functions Transmission of the Display Name Sub-System Operation Transfer and Callback Voice mail and fax boxes VoIP COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 34 -...
  • Page 35 Functions, Uses, Concepts VoIP/GSM Routing Preferred Exchange Line Waiting Field Function Music on Hold and Announcement Wake-up Functions Central Caller List COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 35 -...

  • Page 36: Action Url (Http Request)

    Proceed as follows for configuration: • Configuring Action URLs for a device. Using the Configuration Manager (page Périphériques > URL d’action) • Linking an Action URL with an alarm. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 36 -...
  • Page 37 Action URL (HTTP Request) Using the Configuration Manager (page Périphériques > URL d’action) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 37 -...

  • Page 38: Address Books

    Set contact group authorisations. Using the Configuration Manager (page Données des utilisateurs > Carnets d’adresses > Droits de groupe de contacts) • Set Standard contact group for write-access users. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 38 -...
  • Page 39 Address Books Using the Configuration Manager (page Données des utilisateurs > Carnets d’adresses > Groupes de contacts par défaut) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 39 -...

  • Page 40: Alarm

    If the alarm input has been configured to une fois, it is disabled afterwards. If the alarm input has been configured to Toujours, it is enabled again and a new alarm can be triggered. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 40 -...
  • Page 41 > Music on Hold/Alarm Using a character string on the internal phone (see Alarm) • Configuring alarms. Using the Configuration Manager (page Périphériques > Alarmes > Configurer) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 41 -...
  • Page 42 Alarm • Activating alarms. Using the Configuration Manager (page Périphériques > Alarmes) Using a character string on the internal or external phone (see Alarm) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 42 -...

  • Page 43: Alarm Device

    If necessary, switching transmission of the display name on. Using the Configuration Manager (on the following pages) For admin: Abonnés (Abo) > Propriétés > Paramètres) For user: Propriétés de l’abonné > Paramètres) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 43 -...

  • Page 44: Exchange Line Authorisation, Call Deblocker And Call Restrictor

    Exchange Line Authorisation, Call Deblocker and Call Restrictor Exchange Line Authorisation, Call Deblocker and Call Restrictor Information on the Chapter Phone Book Authorisation COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 44 -...

  • Page 45: Information On The Chapter

    Using the Configuration Manager (page Données des utilisateurs > Numéros spéciaux) • Configuring the exchange line authorisation and switching the call deblocker and restrictor (outgoing) on. Using the Configuration Manager (on the following pages) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 45 -...
  • Page 46 Using the Configuration Manager (on the following pages) For subscribers: Abonnés (Abo) > Profils > ... > Paramètres de ligne For groups: Groupes > Profils > ... > Paramètres de ligne COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 46 -...

  • Page 47: Phone Book Authorisation

    For groups Groupes > Propriétés > Paramètres de ligne For the exchange line transfer function Fonctions > Prise de la ligne principale For the Call Through function Fonctions > DISA (Call Through) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 47 -...
  • Page 48 Creating contacts and assiging the contacts to the Annuaire version 1 contact group. Using the Configuration Manager (page Données des utilisateurs > Carnets d’adresses > Contacts et affectation) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 48 -...

  • Page 49: Exchange Line Request

    Note: Also when the entered phone number correspond with the internal phone numbering plan, the PBX waits up to 4 seconds for whether COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 49 -...
  • Page 50 Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres > Fonctions spéciales) Note: This setting is only visible, if Indicatif automatique au niveau du système is disabled COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 50 -...

  • Page 51: Exchange Line Transfer

    • Switching the authorisation for transferring external calls externally for the transferred phone on. Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Droits) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 51 -...
  • Page 52 Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres de ligne) • Configuring a function key for the exchange line transfer on the system phone (optional, see the phone manual). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 52 -...

  • Page 53: Analogue Connection

    Using the Configuration Manager (page Réseaux publics > Acheminement des appels) • If necessary, making country-specific modifications. Using the Configuration Manager (page Réseaux publics > Analogique > Configurer) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 53 -...

  • Page 54: Call Waiting

    Note: As of firmware 6.6 (PBX) and 2.4 (VoIP phone) a comparison between phone and PBX will be implemented. This function can then be switched on or off in the phone or the PBX. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 54 -...

  • Page 55: Pbx Time

    Note: The switch to/from daylight savings is done automatically for the PBX time. Proceed as follows for configuration: Using the Configuration Manager (page Administration > Date et heure du système de télécommunication) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 55 -...

  • Page 56: Do-Not-Disturb, Call Deblocker And Call Restrictor

    Switching the do-not-disturb function, the call deblocker and restrictor (incoming) on. Using the Configuration Manager (on the following pages) For subscriber: Abonnés (Abo) > Propriétés > Disponibilité COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 56 -...
  • Page 57 Using the Configuration Manager (on the following pages) For subscribers: Abonnés (Abo) > Profils > ... > Disponibilité For groups: Groupes > Profils > ... > Disponibilité COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 57 -...

  • Page 58: Automatic Reception

    Note: Incoming VoIP calls can only be transferred over the automatic reception if the VoIP provider does not block DTMF code presentation. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 58 -...
  • Page 59 (depending on the setting for the system "Reaction if the destination is busy or does not reply"). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 59 -...
  • Page 60 Using a character string on the internal phone (see Automatic Reception) Note: Alternatively, you can use an announcement before answering file (longer). • Creating and configuring automatic receptions. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 60 -...
  • Page 61 Using the Configuration Manager (page Fonctions > Standard automatiques SVI) • Setting up call distribution for automatic receptions. Using the Configuration Manager (page Réseaux publics > Acheminement des appels) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 61 -...

  • Page 62: Baby Call

    Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres) • Configuring delay time for baby call. Using the Configuration Manager (page Abonnés (Abo) > Tous les abonnés) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 62 -...

  • Page 63: Busy-On-Busy

    Proceed as follows for configuration: • Assigning a maximum number of connections to a group or switching Busy-on-Busy off. Using the Configuration Manager (page Groupes > Propriétés > Disponibilité > Busy-on-Busy) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 63 -...

  • Page 64: Disa (Call Through)

    After checking (exception number table, and if necessary LCR table), the connection is established. Note: If possible, have the mobile phone operator enter the PBK number as special number (higher cost savings). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 64 -...
  • Page 65 Making settings for Call Through. Using the Configuration Manager (page Fonctions > DISA (Call Through)) • If necessary, configuring LCR. Using the Configuration Manager (page Routage > Soft-LCR 4.0) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 65 -...

  • Page 66: Boss/Secretary Function

    Configure a function key as a secretary key on the manager's phone (optional, see the phone manual). • Configure a function key as a boss key on the secretary's phone (optional, see the phone manual). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 66 -...

  • Page 67: Clip Texts

    Proceed as follows for configuration: • Enter CLIP texts for specific calls (e .g. wake-up calls) and functions. Using the Configuration Manager (page Fonctions > Textes CLIP) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 67 -...

  • Page 68: Dect Phones

    In connection with the COMfortel DECT IP1040 Base, the COMfortel DECT 900/900C Handsets are operated on the PBX as IP DECT system phones, whereas GAP-capable DECT phones from other manufacturers COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 68 -...
  • Page 69 The Setup Guide of the IP DECT server describes how you can log a handset on to the IP DECT server. You find the description on how to take over phone book entries for the handsets here Address Books. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 69 -...

  • Page 70: E-Mail

    Configuring an outgoing mail server. Using the Configuration Manager (page Administration > Courrier électronique > Serveur du courrier sortant) • Assigning an outgoing mail server to a voice mail/fax box. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 70 -...
  • Page 71 > Propriétés > Paramètres de boîte) • Assigning a language file to the system e-mails. Using the Configuration Manager (page Administration > Messages système) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 71 -...

  • Page 72: Remote Configuration And Alternative Connection Options

    Remote configuration of the PBX can be accessed via the page https:// remote-access.auerswald.de on the Internet. This requires a dealer access via the Internet and enabling of the (Auerswald) Remote Access. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019...
  • Page 73 PC controller). The PBX must be configured accordingly. Before you can do this, you must install the ISDN system phone's configuration software on the PC you are going to use. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 73 -...

  • Page 74: Configuration Options

    Remote configuration of the PBX can be accessed via the page https:// remote-access.auerswald.de on the Internet. This requires a dealer access via the Internet and enabling of the (Auerswald) Remote Access Remote configuration of the PBX via the Internet without (Auerswald)
  • Page 75 PC controller). The PBX must be configured accordingly. Before you can do this, you must install the ISDN system phone's configuration software on the PC you are going to use. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 75 -...

  • Page 76: Configuring The Pbx Remotely With (Auerswald) Remote Access Server Via The Internet

    Configuring the PBX Remotely with (Auerswald) Remote Access Server via the Internet Configuring the PBX Remotely with (Auerswald) Remote Access Server via the Internet Requirements: • PBX with existing connection to the Internet (DSL) • In the PBX configured ARA PIN and remote switching number and also enabled dealer access over the Internet Using the Configuration Manager (page Administration >...
  • Page 77 Configuring the PBX Remotely with (Auerswald) Remote Access Server via the Internet The PBX automatically accepts the call. You will hear the external confirmation tone (1 second. 6. Dial with DTMF ##8 PIN ARA *91#. You will hear the external confirmation tone (1 second).

  • Page 78: Configuring The Pbx Remotely Via The Internet (Without (Auerswald) Remote Access Server)

    Configuring the PBX Remotely via the Internet (without (Auerswald) Remote Access Server) Configuring the PBX Remotely via the Internet (without (Auerswald) Remote Access Server) Requirements: • Internet connection between the computer and the PBX (for example, DSL) • Permanent external IP address, or the use of VPN or DynDNS •...
  • Page 79 Configuring the PBX Remotely via the Internet (without (Auerswald) Remote Access Server) The login window opens. 3. Enter your user name and password. 4. Click Ok (this text is depending on the browser used). The Configuration Manager opens. 5. Make the desired changes.

  • Page 80: Configuring Isdn System Phones Via The Pbx (Internal)

    Select the phone whose configuration you want to open and click OK. 7. Select the desired Authorisation level. 8. Enter the associated PIN and click OK. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 80 -...
  • Page 81 12. Enter a name for the *.cf2 file and click Save. 13. Open the menu File > Save > Telephone. 14. Select the desired phone and click OK. 15. Enter the associated PIN and click OK. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 81 -...

  • Page 82: Configuring Isdn System Phones Remotely Via The External S 0 Port On The Pbx (Externally)

    1. Start COMfortel Set. 2. Open Options > Interface..3. Under Interface, select ISDN card (CAPI 2.0). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 82 -...
  • Page 83 13. Enter a name for the *.cf2 file and click Save. 14. Open File > Save > Telephone. 15. Select desired phone and click OK. 16. Enter the associated PIN and click OK. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 83 -...

  • Page 84: Firmware Update

    Firmware Update Firmware Update Information and Options Distributing Firmware COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 84 -...

  • Page 85: Information And Options

    Manual. This is available on the Internet (see Auerswald: Auerswald Service Portal, FONtevo: FONtevo Support). Firmware update options: • Manual firmware update of the PBX. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 85 -...
  • Page 86 Restoring the firmware of the PBX. Using the Configuration Manager (page Administration > Mise à jour et redémarrage du firmware) By pressing a button on the PBX COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 86 -...

  • Page 87: Distributing Firmware

    COMfortel 3600 IP and from COMfortel 1400 IP/2600 IP to other COMfortel 1400 IP/2600 IP. Proceed as follows: • Using the phone and automatically via the PBX COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 87 -...

  • Page 88: Fixed Mobile Convergence (Fmc)

    • When all data match, the caller can initiate a call (e. g. via the smartphone app). Proceed as follows for configuration for Appels sortants COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 88 -...
  • Page 89 Making settings for FMC Using the Configuration Manager (page Fonctions > Call Trough) Note: For FMC, the limits (call duration, number of calls) that are set for Call Through apply. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 89 -...

  • Page 90: Follow-Me

    Proceed as follows for configuration: • Switching authorisations for the involved internal subscribers on. Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Droits) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 90 -...
  • Page 91 For subscribers: Abonnés (Abo) > Propriétés > Disponibilité For groups: Groupes > Propriétés > Disponibilité Using a character string on the internal or external phone (see Follow-me) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 91 -...

  • Page 92: Activation

    Important: It is not possible to use the voice mail channel without inserted USB memory stick (not included in the scope of delivery). Important: Using the voice mail channel will result in the loss of one VoIP channel. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 92 -...
  • Page 93 Activation Important: The fax function is not included in the basic assembly. Extension by activation In the Auerswald/FONtevo online shop you can extend the PBX with the following functions/resources against a fee: • System activation • Automatic receptions • Auerswald hotel function for all subscribers •...
  • Page 94 Note: The PBX dongle required for the extension is part of the basic device. Proceed as follows for configuration: • Release other functions. Using the Configuration Manager (page Administration > Release) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 94 -...

  • Page 95: Call Charge Information

    Using the Configuration Manager (on the following pages) Réseaux publics > RNIS > Liasion Point-Multi-Point (PMP) > Configurer Réseaux publics > RNIS > Numéro Principal d’abonnement/ Faisceau (NDI) > Configurer COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 95 -...

  • Page 96: Call Allowance Account

    Using the Configuration Manager (page Routage > Soft-LCR 4.0) • Making settings for call allowance accounts. Using the Configuration Manager (page Fonctions > Crédits de communication) • Setting a credit. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 96 -...
  • Page 97 Call Allowance Account Using the Configuration Manager (page Fonctions > Crédits de communication) Using a character string on the internal phone (see Call Allowance Account) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 97 -...

  • Page 98: External Outgoing Call

    Note: The special numbers provided by the VoIP provider, for checking one's account status or dialling, for example, usually do not include a COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 98 -...
  • Page 99 Note: For all DSL connections that are not made over a dedicated line, some VoIP provider reset the DSL line at least once within 24 hours. This terminates calls currently in progress. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 99 -...

  • Page 100: Call Data

    Call Data Call Data Overview of Setting Options Contents of the Call Data Record Opening the Call Data List COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 100 -...

  • Page 101: Overview Of Setting Options

    > Données d’appel > Filtres) • Management call data. Using the Configuration Manager (page Données des utilisateurs > Données d’appel > Liste des appels) • Delete call data records. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 101 -...
  • Page 102 Overview of Setting Options Using a character string on the internal phone (see Call Data (Single Call Record)) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 102 -...

  • Page 103: Contents Of The Call Data Record

    Your own external number • Call charges • Billing factor • Call direction • Billing type • Call type • Project number • Billing number for room phones COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 103 -...

  • Page 104: Opening The Call Data List

    As user: Liste des appels. Note: Sorting criteria (max. 3) and sequence can be changed via the column headlines. Main sorting criteria is the last one selected. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 104 -...

  • Page 105: Groups

    When logging into a group as entrant, the subscriber then finds himself in the call distribution of the group in question for internal, exchange line and door calls. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 105 -...
  • Page 106 And in all other groups, he is then only incoming and outgoing. Proceed as follows for configuration: • Creating groups. Using the Configuration Manager (on the following pages) Groupes > Numéros de téléphone COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 106 -...
  • Page 107 Using the Configuration Manager (page Groupes > Propriétés > Paramètres de base) Using a character string on the internal phone (see Groups) Using the menu/function key on a system phone (optional, see the phone manual) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 107 -...

  • Page 108: Gsm Gateway

    Using the Configuration Manager (on the following pages) Réseaux publics > RNIS > Liasion Point-Multi-Point (PMP) Réseaux publics > RNIS > Numéro Principal d’abonnement/ Faisceau (NDI) > Configurer COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 108 -...
  • Page 109 GSM Gateway • Entering the connection type on the ISDN connection and the phone number. In the GSM gateway configuration (see manual of the GSM gateway) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 109 -...

  • Page 110: Hardware

    • Selecting modules. Using the Configuration Manager (page Matériel > Sélection des modules) • Setting port configurations. Using the Configuration Manager (page Matériel > Configuration du port) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 110 -...

  • Page 111: Shutting Down And Switching Off

    Delayed powering down. Using the Configuration Manager (page Administration > Mise à jour et redémarrage du firmware) Note: The PBX is powered down only after all calls are finished. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 111 -...

  • Page 112: Hotel Function

    The guest can initiate and accept calls and configure a wake-up time. The cleaning staff can also indicate the room status. In addition, the administrator can prevent the initiation of calls between room phones (Room2Room). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 112 -...
  • Page 113 Proceed as follows for configuration: • Selecting reception and room phones. Using the Configuration Manager (on the following pages) Fonctions > Fonction Hôtel > Abonnés de la réception COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 113 -...
  • Page 114 Note: If unsuccessful calls are to be documented in the hotel reception phone, the recording of the internal calls in the caller list must be enabled. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 114 -...
  • Page 115 Configuring the SFTP transfer and switch on the SFTP server if an evaluation programme shall have access to the provided data (e. g. call data list). Using the Configuration Manager (page Administration > Configuration IP > Serveur SFTP) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 115 -...

  • Page 116: Intercom Announcement/Hands-Free

    (for example, eavesdropping from remote rooms). • After 120 seconds has elapsed, the connection is automatically interrupted unless the system phone receiver is picked up during this time. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 116 -...
  • Page 117 Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres) • If necessary, assigning a function key for InterCom on the system phone (optional, see the phone manual). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 117 -...

  • Page 118: Internal Phone Numbers

    > Numéros de téléphone) • Create internal numbers for door stations and announcement outputs. Using the Configuration Manager (page Périphériques > Assistant de périphériques) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 118 -...
  • Page 119 Create internal numbers for short-code dialling numbers as part of contacts. Using the Configuration Manager (page Données des utilisateurs > Carnets d’adresses > Contacts et affectation > COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 119 -...

  • Page 120: Isdn Connection

    Creating a call distribution for the ISDN connection. Using the Configuration Manager (page Réseaux publics > Acheminement des appels) • If necessary, entering additional numbers for the PTP connection. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 120 -...
  • Page 121 ISDN Connection Using the Configuration Manager (page Réseaux publics > RNIS > Additional PBX base numbers) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 121 -...

  • Page 122: Calendar

    PBX during automatic configuration switchovers and, if desired, during Least Cost Routing (LCR) and when executing wake-up calls. Proceed as follows for configuration: • Creating holidays. Using the Configuration Manager (page Fonctions > Calendrier) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 122 -...

  • Page 123: Ringing Sequence

    Ringing Sequence Ringing Sequence Explanations of the Ringing Sequence Examples COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 123 -...

  • Page 124: Explanations Of The Ringing Sequence

    Adding • All subscribers logged into a group ring one after the other delayed by the specified time • Busy subscribers are skipped COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 124 -...
  • Page 125 Split A second caller hears the busy signal (only possible Group for Tous). Proceed as follows for configuration: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 125 -...
  • Page 126 Using the Configuration Manager (page Groupes > Propriétés > Paramètres de base) • If necessary, configuring rework time for the existing groups. Using the Configuration Manager (page Groupes > Propriétés > Disponibilité) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 126 -...

  • Page 127: Examples

    CF delay time for CF on no Reply: 20 seconds (like Tous - groupe fractionné, but a second caller hears the busy signal) All - Split Group COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 127 -...
  • Page 128 Examples Linear - fixed - Split Group COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 128 -...
  • Page 129 Examples Linear - balancing - Split Group (This is different than Linéaire - fixe - groupe fractionné due to the changing priorities only.) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 129 -...
  • Page 130 Examples Linear - fixed - rotating - Split Group Linear - balancing - rotating - Split Group COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 130 -...
  • Page 131 Examples (This is different than Linéaire - fixe - rotatif - groupe fractionné due to the changing priorities only.) Adding - fixed - Split Group COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 131 -...
  • Page 132 Adding - balancing - Split Group (This is different than Structurant - fixe - groupe fractionné due to the changing priorities only.) Adding - fixed - rotating - Split Group COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 132 -...
  • Page 133 Examples Adding - balancing - rotating - Split Group (This is different than Structurant - fixe - rotatif - groupe fractionné due to the changing priorities only.) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 133 -...

  • Page 134: Ringtones

    5. Tonalité spéciale: 2 long tones, approx. 3 second pause, ... 6. Tonalité spéciale: 1 short and 1 long tone, approx. 4 second pause, ... Alarme: Uninterrupted pulsing COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 134 -...
  • Page 135 Configuring the ringer frequency. Using the Configuration Manager (page Abonnés (Abo) > Tous les abonnés) Note: For alarm calls the ringing tone is permanently set as Alarme. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 135 -...

  • Page 136: Backing Up And Recovering Configuration Data

    Backing Up and Recovering Configuration Data Backing Up and Recovering Configuration Data Information on the Chapter Saving the Configuration for Automatic Upload onto a USB Memory Stick Uploading the Configuration Automatically COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 136 -...

  • Page 137: Information On The Chapter

    Port of the web server The PBX data include the following data: • PBX name • Admin user name • Admin PIN • Admin passwort • Dealer data • Operator data COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 137 -...
  • Page 138 Using the Configuration Manager (page Administration > Sauvegarde de données) • Inserting and restoring from restoration points Using the Configuration Manager (page Administration > Sauvegarde de données) • Automatic upload Using the PBX COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 138 -...

  • Page 139: Saving The Configuration For Automatic Upload Onto A Usb Memory Stick

    1. Rename the configuration file saved on the PC to auconfig.cfg. 2. Save the configuration file in the root directory of a USB memory stick. Further steps: • Perform the automatic upload of the configuration. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 139 -...

  • Page 140: Uploading The Configuration Automatically

    Warning: Power surges, which can occur during electrical storms, can cause life-threatening electric shocks and damage or destroy the PBX. • Do not open the PBX during an electrical storm. 1. Turn the PBX off. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 140 -...
  • Page 141 Note: Any network settings saved in the configuration file will be taken over during automatic uploading. If the network settings were not saved in the configuration file, the factory network settings will be retained. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 141 -...

  • Page 142: Configuration Switchover

    Power save mode of the system phones (optional, see the phone manual) Switching over from one configuration to another can be carried out in two different manners: • manually • time controlled (automatic configuration switchover) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 142 -...
  • Page 143 Subscriber (scr) > Profils Périphériques > Boîtes de messagerie vocale/télécopie > Profils Périphériques > Interphones Périphériques > Relais (actionneurs) Routage > Routage VoIP/GSM > Routing is configuration dependent COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 143 -...
  • Page 144 Identification number 900 (factory settings). • Creating switching times for automatic configuration switchover. Using the Configuration Manager (page Calendriers > Plages horaires) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 144 -...
  • Page 145 Propriétés > Réponse aux appels/Annonce Note: The permanent configuration for CF and the voice mailboxes/ fax boxes are set independent of each other and do not depend on each other. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 145 -...

  • Page 146: Lan-Tapi

    LAN-TAPI LAN-TAPI Expalanations and Setting Options Installing TAPI driver (TSP) Checking the Function of the LAN-TAPI COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 146 -...

  • Page 147: Expalanations And Setting Options

    LAN-TAPI supports the following functions: • Display of the called MSN (multi-company operation) • Call forwarding (CFU, CFB, CFNR) • Call deflection (forwarding before call acceptance) • Transfer COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 147 -...
  • Page 148 Important: The possible functions are dependent on the end devices/ applications used. Proceed as follows for configuration: • Making settings for LAN-TAPI. Using the Configuration Manager (page Fonctions > LAN-TAPI) • Installing TAPI driver (TSP). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 148 -...

  • Page 149: Installing Tapi Driver (Tsp)

    - Windows Server 2008 und Windows Server 2008 R2 - Windows 8/8.1 (32-/64-Bit) - Windows 10 (32-/64-Bit) - Windows Server 2012 und Windows Server 2012 R2 - Windows Server 2016 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 149 -...
  • Page 150 Enter the password for the network connection of the TAPI server in the Mot de passe and Repeat password entry fields. Click Ok. 5. Click Fermer. 6. Restart the PC. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 150 -...

  • Page 151: Checking The Function Of The Lan-Tapi

    Enter. 2. Click Extras > Connect with..In the Line list field, select one of the phones offered for controlling. Click Ok. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 151 -...
  • Page 152 Enter the phone number exactly as you would dial it and click Dial. The controlled phone is called. As soon as you pick up the receiver, the destination number dialled (in this example: 422) is called. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 152 -...

  • Page 153: Loudspeaker Announcement

    Interfaces de paging) • Switching the authorisation for speaker announcements for the involved internal phones on. Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Droits) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 153 -...

  • Page 154: Lcr

    Faisceau (NDI) > Configurer Réseaux publics > Analogique Réseaux publics > VoIP > Comptes > Configurer • Selecting the subscribers on which automatic LCR should be carried out. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 154 -...
  • Page 155 Routage > Soft-LCR 4.0 > Tableaux LCR • Creating the holidays in the calendar of the PBX and switching them on for LCR. Using the Configuration Manager (page Fonctions > Calendrier) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 155 -...

  • Page 156: Macro Numbers

    2 digits. Proceed as follows for configuration: • Configure shorte-code macros. Using the Configuration Manager (on the following pages) Fonctions > Short-code macros COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 156 -...

  • Page 157: Mwi

    As precondition to support the MWI function, the SIP convenience package must have been unlocked (optional, see Activation). Signalling and configuration depend on the end device (see the end device manual). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 157 -...

  • Page 158: Restart

    The web server remains unaffected by this. There are also various options for performing a restart yourself when necessary. Proceed as follows for a manual restart: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 158 -...
  • Page 159 PBX restarts. During the delay, the PBX prevents new calls from being established. If a call is still active when the timeout occurs, the call is interrupted in order to carry out the restart. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 159 -...

  • Page 160: Emergency Calls

    Note: Local service numbers, such as numbers for doctors or local authorities are also increasingly being added to the emergency numbers. These service numbers can also be set up in the PBX and, COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 160 -...
  • Page 161 Be aware of any possible conflicts between the country-specific emergency numbers and the existing internal phone numbering plan. If necessary, assign new "Internal numbers". COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 161 -...
  • Page 162 Fonctions > Music on Hold and Announcements > Affectation des fichiers > Music on Hold/Alarm Using a character string on the internal phone (see Emergency Call Announcement) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 162 -...
  • Page 163 Emergency Calls Note: The PBX is supplied with announcements in English and German. You can create other announcements in the local language at a later point in time. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 163 -...

  • Page 164: Call Parking

    Using the Configuration Manager (page Fonctions > Parçage d’appels) • Switching the authorisation for call parking for the involved internal phones on. Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Droits) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 164 -...

  • Page 165: Online Name Search

    > Paramètres de base) • Creating group filters for service providers. Using the Configuration Manager (page Fonctions > Recherche de nom en ligne > Paramètres de base > Configurer) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 165 -...
  • Page 166 > Convertisseur de texte) • Switching online name search on. Using the Configuration Manager (page Fonctions > Recherche de nom en ligne > Paramètres de base) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 166 -...

  • Page 167: Multi-Path Call Forwarding

    Using the Configuration Manager (on the following pages) For subscribers: Abonnés (Abo) > Profils > ... > Disponibilité For groups: Groupes > Profils > ... > Disponibilité COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 167 -...

  • Page 168: Pick-Up And Call Take-Over

    Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Droits) • Switching call take-over for the involved internal phones on. Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 168 -...

  • Page 169: Preliminary Pickup Query And Monitoring

    • Standard VoIP end devices of other vendors: As precondition to support the SIP function BLF, the SIP convenience package must have been unlocked (optional, see Activation). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 169 -...
  • Page 170 Using the Configuration Manager (on the following pages) For subscribers: Abonnés (Abo) > Profils > ... > Paramètres For groups: Groupes > Profils > ... > Paramètres COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 170 -...

  • Page 171: Pick-Up Of All Calls To Group Members

    Using the Configuration Manager (page Groupes > Propriétés > Paramètres) • Configuring pick-up of all calls to group members configuration dependent. Using the Configuration Manager (page Groupes > Profils > ... > Paramètres) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 171 -...

  • Page 172: Private (Personalised) Exchange Line Access

    If necessary, switching private exchange line access without PIN entry for the involved internal phones on. Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 172 -...

  • Page 173: Profiles

    Using the Configuration Manager (on the following pages) Périphériques > Boîtes de messagerie vocale/télécopie > Profils > Configuration Périphériques > Boîtes de messagerie vocale/télécopie > Profils > Affectation des profils COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 173 -...

  • Page 174: Project Assignment

    If necessary, configuring a project list on a system phone (optional, see the phone manual). • If necessary, configuring a function key for project assignment on the system phone (optional, see the phone manual). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 174 -...

  • Page 175: Provisioning For Ip Phones

    Provisioning for IP Phones Provisioning for IP Phones Device Configurability and Characteristics and Setting Options Provisioning Files Creating a New Provisioning File COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 175 -...

  • Page 176: Device Configurability And Characteristics And Setting Options

    COMfortel 2600 IP COMfortel 3200 Yes, but not automatically/by PBX search COMfortel 3500 Yes, but not automatically/by PBX search COMfortel 3600 IP COMfortel D-100/D-200 Yealink phones Snom phones COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 176 -...
  • Page 177 – as of firmware version 2.4. – and will automatically carry out a provisioning process in case of modifications. Provisioning-capable PBX systems: • COMpact 4000 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 177 -...
  • Page 178 Creating a file as header file (page Abonnés (Abo) > Propriétés > Gestion des fichiers) • If required, selecting a provisioning file as template (page Abonnés (Abo) > Provisioning d’IP > Gestion des fichiers) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 178 -...
  • Page 179 Switching provisioning only with local network on/off Setting the language of the phone after configuration If necessary, remove unassigned phones (page Abonnés (Abo) > Téléphones non attribués) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 179 -...

  • Page 180: Provisioning Files

    The standard provisioning file is a specific provisioning template type and only contains the basic structure of a provisioning file. The file cannot be deleted or exported, A standard provisioning file can be saved under a COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 180 -...
  • Page 181 Provisioning examines a file to be delivered to the phone. The identified variable names are replaced by the values from the PBX configuration. The changed file is then sent to the device to be provisioned. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 181 -...

  • Page 182: Creating A New Provisioning File

    8. Press Alt 0 in Notepad++ to close the sub-levels to get a better overview. 9. Select the level which you want to distribute to other phones by deleting the levels that are not required. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 182 -...
  • Page 183 10. If required, open the level by clicking in order to modify the settings made there. Note: We recommend to contact your system administrator or specialised dealer for editing provisioning files, if necessary. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 183 -...

  • Page 184: Relays (Actuators)

    Relays (Actuators) Relays (Actuators) Expalanations and Setting Options Relay Operating Modes COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 184 -...

  • Page 185: Expalanations And Setting Options

    Configuring the operating mode for the relays. Using the Configuration Manager (page Périphériques > Relais (actionneurs)) • Configuring relays. Using the Configuration Manager (page Périphériques > Relais (actionneurs) > Configurer) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 185 -...
  • Page 186 Switching relays. Using a character string on the internal or external phone (see Relay) Using the menu/function key on a system phone (optional, see the phone manual) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 186 -...

  • Page 187: Relay Operating Modes

    Alternatively, switching can be triggered manually by phone. The PBX switches off the relay after the defined switching duration. Possible use: • Switching a door opener COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 187 -...
  • Page 188 The PBX switches off the relay after the defined switching duration. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 188 -...
  • Page 189 The PBX switches on the relay as soon as an assigned configuration is switched on. The PBX switches off the relay as soon as a configuration to which it is not assigned is switched on. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 189 -...
  • Page 190 The PBX switches the relay together with the assigned relay. Manual relay The PBX does not automatically switch the relay on and off. Switching on/off can only be triggered manually by phone. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 190 -...

  • Page 191: Call Channel Reservation

    Using the Configuration Manager (page Groupes > Propriétés > Disponibilité) • Configuring call channel reservation configuration dependent. Using the Configuration Manager (page Groupes > Profils > ... > Disponibilité) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 191 -...

  • Page 192: Phone Number Display (Clip)

    Proceed as follows for configuration: • Switching CLIP information for the internal analogue phones on. Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres analogiques) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 192 -...

  • Page 193: Number Presentation

    Proceed as follows for configuration: • Configuring the number presentation (outgoing) and (incoming) and number suppression. Using the Configuration Manager (on the following pages) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 193 -...
  • Page 194 Using the Configuration Manager (page Groupes > Propriétés > Paramètres) • Configuring the number presentation (internal) for group calls configuration dependent. Using the Configuration Manager (page Groupes > Profils > ... > Paramètres) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 194 -...

  • Page 195: Call Forwarding

    Call Forwarding Call Forwarding Call Forwarding Types Call Forwarding for Subscribers Call Forwarding for Groups Call Forwarding for External Numbers COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 195 -...

  • Page 196: Call Forwarding Types

    Note: If CF unconditional is enabled in addition to the Transf. si occupé and/or Transf. si non-réponse, all of the calls are forwarded immediately. In this case, the other call forwarding types are overridden, COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 196 -...
  • Page 197 Call Forwarding Types but remain enabled. As soon as CF unconditional is disabled, the other types that are still enabled are again applicable. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 197 -...

  • Page 198: Call Forwarding For Subscribers

    Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres de ligne) Note: The destination subscriber needs a sufficient exchange line authorisation for taking external calls. • Switching call forwarding on. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 198 -...
  • Page 199 Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Disponibilité) • Configuring the call forwarding configuration dependent. Using the Configuration Manager (page Abonnés (Abo) > Profils > ... > Disponibilité) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 199 -...

  • Page 200: Call Forwarding For Groups

    The following requirements must be fulfilled for this purpose: 1. The incoming call was made via an ISDN network provider supporting call deflection. 2. The COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 200 -...
  • Page 201 Using a character string on the internal phone (see Call Forwarding for Groups) • Making additional settings for call forwarding. Using the Configuration Manager (page Groupes > Propriétés > Disponibilité) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 201 -...
  • Page 202 Call Forwarding for Groups • Configuring the call forwarding configuration dependent. Using the Configuration Manager (page Groupes > Profils > ... > Disponibilité) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 202 -...

  • Page 203: Call Forwarding For External Numbers

    Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Droits) • Switching call forwarding on. Using the Configuration Manager (page Réseaux publics > Transfert d’appel) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 203 -...
  • Page 204 Réseaux publics > RNIS > Liasion Point-Multi-Point (PMP) Réseaux publics > RNIS > Numéro Principal d’abonnement/ Faisceau (NDI) > Configurer Réseaux publics > VoIP > Comptes > Configurer COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 204 -...

  • Page 205: Call Distribution

    Groupes > Numéros de téléphone Proceed as follows for configuration: • Creating the call distribution. Using the Configuration Manager (page Réseaux publics > Acheminement des appels) • Setting the fallback. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 205 -...
  • Page 206 Using the Configuration Manager (page Réseaux publics > Acheminement des appels) • Setting the modem/fax call distribution for analogue connections. Using the Configuration Manager (page Réseaux publics > Acheminement des appels) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 206 -...

  • Page 207: Switch Input

    Using the Configuration Manager (page Périphériques > Interphones) • Configuring switch inputs. Using the Configuration Manager (on the following pages) Périphériques > Alarmes > Entrée > Périphériques > Interphones > Appels d’interphone > COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 207 -...

  • Page 208: Service Data

    Service Data Service Data Setting Options Recording the D-Channel Protocol COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 208 -...

  • Page 209: Setting Options

    Make settings for logging. Using the Configuration Manager (page Administration > Logs) • Log network data stream. Using the Configuration Manager (page Surveillance > Flux de données réseau) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 209 -...

  • Page 210: Recording The D-Channel Protocol

    PBX in the Adresse IP entry field. Note: If a port is present, omit it when you enter the IP address. 5. Click Ok. The protocol log is displayed. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 210 -...
  • Page 211 If the cause of the error cannot be found in the protocol, your specialised dealer or the Service Department (see Auerswald Service Portal) will set additional categories and record an extended protocol. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 211 -...

  • Page 212: Protection From Unauthorised Access

    (e.g. Administration > Droits d’accès) the whole Configuration Manager or alternatively only some individual pages can be released to the sub-administrators. Each sub-administrator has the same access and modification authorisations. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 212 -...
  • Page 213 All generated passwords are listed in the table under Synthèses > Mots de passe abonné supplémentaires. The passwords can be generated system-wide or for subscribers, although system-wide passwords can only COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 213 -...
  • Page 214 Using the Configuration Manager (page Périphériques > URL d’action) • Configuring authorization for controlling of the pbx via phone. Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Droits) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 214 -...

  • Page 215: System Messages

    Using the Configuration Manager (page Administration > Courrier électronique > Serveur du courrier sortant) • If necessary, set up the language file. Using the Configuration Manager (page Administration > Courrier électronique > Internationalisation) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 215 -...
  • Page 216 Using the Configuration Manager (on the following pages) Administration > Messages système Périphériques > Boîtes de messagerie vocale/télécopie Périphériques > Voice mial/fax boxes > Propriétés > Paramètres de boîte COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 216 -...

  • Page 217: Subscribers

    Making common settings for all subscribers. Using the Configuration Manager (page Abonnés (Abo) > Tous les abonnés) • Assigning unassigned phones to a subscriber or deleting them. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 217 -...
  • Page 218 Subscribers Using the Configuration Manager (page Abonnés (Abo) > Téléphones non attribués) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 218 -...

  • Page 219: Announcement Before Answering

    Proceed as follows for configuration: • Managing and assigning audio files for announcements. Using the Configuration Manager (on the following pages) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 219 -...
  • Page 220 Using the Configuration Manager (page Réseaux publics > Acheminement des appels) • If necessary, switching Busy-on-Busy on. Using the Configuration Manager (page Groupes > Propriétés > Disponibilité) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 220 -...

  • Page 221: Text Messages (Instant Messaging)

    SIP-Komfortpaket (SIP convenience package) (optional, see Activation). The sending and receiving of text messages vis SIP depends on the end device (see manual of the end device). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 221 -...

  • Page 222: Tones

    During a Call Through call, when the phone number transferred from the mobile phone is not permitted to use Call Through • Call tone: during the call phase • Special tone 1 and special tone 2: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 222 -...
  • Page 223 Proceed as follows for configuration: • Making settings for tones. Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres) The tones are signaled as follows: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 223 -...
  • Page 224 Tones COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 224 -...

  • Page 225: Door Functions

    Creating a relais and assigning it to the door terminal. Using the Configuration Manager (page Périphériques > Interphones) • Switching the authorisation for opening the door for the involved internal phones on. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 225 -...
  • Page 226 Door Functions Using the Configuration Manager (page Subscriber (scr) > Propriétés > Droits) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 226 -...

  • Page 227: Transmission Of The Display Name

    Text Messages (Instant Messaging)). Proceed as follows for configuration: • Switching the transmission of the display name on. Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 227 -...

  • Page 228: Sub-System Operation

    Sub-System Operation Sub-System Operation Setting Options Transferring a Caller of the Main PBX to Another Subscriber on the Main PBX from the Sub-System PBX COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 228 -...

  • Page 229: Setting Options

    Proceed as follows to configure the subordinate PBX: • Creating subscribers in the subordinate PBX. Using the Configuration Manager (page Abonnés (Abo) > Numéros de téléphone > Nouveau) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 229 -...
  • Page 230 Type de présentation du numéro de téléphone: Dans le texte affiché Méthode de non-présentation du numéro de téléphone: Anonyme • Configure a VoIP account for each subscriber. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 230 -...
  • Page 231 Numéro d’abonné multiple (MSN): Subscriber‘s phone number • Switching on preferred exchange lines for each subscriber. Using the Configuration Manager (page Abonnés (Abo) > Numéros de téléphone > Configurer > Paramètres de ligne COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 231 -...
  • Page 232 Acheminement des appels) Acheminement des appels pour: Raccordements multi- périphériques VoIP and account name No de téléphone interne | Nom: Assign internal phone numbers one-to-one to MSNs COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 232 -...

  • Page 233: Transferring A Caller Of The Main Pbx To Another Subscriber On The Main Pbx From The Sub-System Pbx

    2. Hang up the receiver while the other phone is still ringing (blind transfer) or during the query call. Both communication partners are connected to each other. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 233 -...

  • Page 234: Transfer And Callback

    Configuring the maximum duration of transferred calls (external to external). Using the Configuration Manager (page Abonnés (Abo) > Tous les abonnés) • Switching the CCBS and CCNR option for external callers on. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 234 -...
  • Page 235 Transfer and Callback Using the Configuration Manager (page Réseaux publics > RNIS > Numéro Principal d’abonnement/Faisceau (NDI) > Configurer) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 235 -...

  • Page 236: Voice Mail And Fax Boxes

    Voice mail and fax boxes Voice mail and fax boxes Setting Options Management Voice Mail/Fax Function and Memory Messagerie vocale Operating and Querying a Voice Mailbox Fax Box Fax Transfer COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 236 -...

  • Page 237: Setting Options

    Numéros de téléphone > Configurer > Paramètres) • Creating and managing a box. Using the Configuration Manager (page Périphériques > Boîtes de messagerie vocale/télécopie > Numéros de téléphone). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 237 -...

  • Page 238: Management Voice Mail/Fax Function And Memory

    Note: A directory structure is created on the USB data storage device. You should not change this structure. Note: The USB data storage device must have at least 50 MB free memory. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 238 -...

  • Page 239: Messagerie Vocale

    • Switching the readiness permanently on. • Creating the external call distribution (page Réseaux publics > Acheminement des appels). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 239 -...
  • Page 240 Numéros de téléphone > Configurer > Boîtes de messagerie vocale/télécopie) • Configuration of a voice mailbox. Using the Configuration Manager (page Périphériques > Boîtes de messagerie vocale/télécopie > Propriétés) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 240 -...

  • Page 241: Operating And Querying A Voice Mailbox

    Operating and Querying a Voice Mailbox Operating and Querying a Voice Mailbox Information, Notes and Method Using an Internal or External Phone (Remote Access) to Operate and Query a Voice Mailbox COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 241 -...

  • Page 242: Information, Notes And Method

    Using a character string on an internal phone • Using remote access on an external phone • On a system phone using the menu/function key (optional, see the phone manual) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 242 -...

  • Page 243: Using An Internal Or External Phone (Remote Access) To Operate And Query A Voice Mailbox

    Note: If the internal phone used for the query is the owner of the voice mailbox, it is not necessary to enter a user PIN or remote access PIN. Various announcements lead you through the remote access menu. Help menu COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 243 -...
  • Page 244 Goes to previous announcemnet Repeats current announcement Goes to next announcement Selects the current or free announcement for changing or recording (# save announcement or * cancel) Disables message forwarding COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 244 -...
  • Page 245 Plays back the phone number of the caller provided it has been transferred. Further options after announcement of the phone number: Initiates call back Possible call back is cancelled COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 245 -...

  • Page 246: Fax Box

    For the fax box to accept incoming calls, the fax box has to be switched on for a subscriber/a group. Proceed as follows for configuration: • Switching fax box for a group on/off. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 246 -...
  • Page 247 Numéros de téléphone > Configurer > Boîtes de messagerie vocale/télécopie) • Configuration of a fax box Using the Configuration Manager (page Périphériques > Boîtes de messagerie vocale/télécopie > Propriétés) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 247 -...

  • Page 248: Fax Transfer

    Installing Printer Driver COMpact/COMmander Fax on PC Configuring the Printer Driver COMpact/COMmander Fax Sending a fax to a recipient Send a fax to multiple recipients (Broadcasting file) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 248 -...

  • Page 249: Information

    If the destination of the fax is not available (busy or no reply), two further dial-up attempts will automatically be made by the PBX. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 249 -...

  • Page 250: Installing Printer Driver Compact/Commander Fax On Pc

    2. Select the desired language and click Ok and Next. 3. Read the license agreement and subsequently click I accept the terms of the license agreement. Click Next. 4. Click Continue installation. 5. Click Finish. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 250 -...

  • Page 251: Configuring The Printer Driver Compact/Commander Fax

    Important: By enabling the check box Display PIN, the entered password will be displayed uncoded. In order to ensure that a password cannot be viewed by unauthorised persons, a user should always lock the COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 251 -...
  • Page 252 8. If necessary, click Nouveau and repeat steps 2 to 7 in order to configure another fax box of the PBX in the printer driver. 9. Click Ok. 10. Click Fermer. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 252 -...

  • Page 253: Sending A Fax To A Recipient

    Note: If a phone number is stored in the clipboard, it is automatically transferred to the entry field. 4. Under Fax box for transfer select the desired fax box. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 253 -...
  • Page 254 Note: To cancel the fax transfer, delete the fax message under Données des utilisateurs > Messages (administrator) or Messages (boîtes de messagerie vocale/télécopie) (user) in the Configuration Manager. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 254 -...

  • Page 255: Send A Fax To Multiple Recipients (Broadcasting File)

    4. Under Fax box for transfer, select the desired fax box. 5. Click Broadcasting file. 6. Select the text file (*.csv, *.txt) created in step 1 and click Open. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 255 -...
  • Page 256 Note: To cancel the fax transfer, delete the fax message under Données des utilisateurs > Messages (administrator) or Messages (boîtes de messagerie vocale/télécopie) (user) in the Configuration Manager. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 256 -...

  • Page 257: Voip

    VoIP VoIP Note Configuring External Internet Telephony Configuring Internal IP Telephony Configuring Remote Extensions COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 257 -...

  • Page 258: Note

    Note Note The transmission quality and the reliability of Voice over IP depends to a great extent on the quality of the Internet connection used. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 258 -...

  • Page 259: Configuring External Internet Telephony

    7. If necessary, enable DiffServ in order to increase VoIP call quality. 8. Check whether the registration of the VoIP account was successful (Surveillance > Statut comptes VoIP). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 259 -...
  • Page 260 Reduce the Interval for NAT Keep Alive for all of the providers used (Réseaux publics > VoIP > Fournisseur > Configurer). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 260 -...

  • Page 261: Configuring Internal Ip Telephony

    Internet (see Auerswald Service Portal). 6. Check whether the VoIP subscriber was successfully registered on the PBX (page Surveillance > Status int. VoIP subscribers). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 261 -...
  • Page 262 7. If necessary, enable DiffServ, to increase VoIP call quality (Quality of Service (QoS)). 8. If necessary, make the VoIP settings (Jitter buffer, Echo cancellation) for the VoIP subscribers to improve the call quality. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 262 -...

  • Page 263: Configuring Remote Extensions

    Subscriber (scr.) > Properties > Exchange line settings. When the subscriber tries to dial an emergency number, he will hear the COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 263 -...
  • Page 264 (under Abonnés (Abo) > Propriétés > Paramètres de ligne). 5. Configure a call restrictor (e.g. for added value services or mobile radiocommunications networks – 0900, 0180, 01…) and assign COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 264 -...
  • Page 265 10. Check whether the VoIP subscriber was successfully registered on the PBX (page Surveillance > Statut abonnés internes). 11. If necessary, enable DiffServ in order to increase VoIP call quality (Quality of Service (QoS)). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 265 -...

  • Page 266: Voip/Gsm Routing

    Note: The VoIP/GSM routing is performed depending on the destination number, if the exchange line settings (subscriber, group) do not prevent this (e.g. exchange line authorisation only for selected connections, preferred exchange line, call restrictor). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 266 -...
  • Page 267 Note: For call forwarding for subscribers and groups, the routing performed is dependent on the destination number. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 267 -...
  • Page 268 GSM > Numéros de téléphone d’exception) • Configuring the VoIP/GSM routing configuration dependent. Using the Configuration Manager (page Routage > Routage VoIP/ GSM > Routing configuration dependent) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 268 -...

  • Page 269: Preferred Exchange Line

    Using the Configuration Manager (on the following pages) For subscribers: Abonnés (Abo) > Profils > ... > Paramètres de ligne For groups: Groupes > Profils > ... > Paramètres de ligne COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 269 -...

  • Page 270: Waiting Field Function

    If the automatic call acceptance is set to on busy or according to a time, callers are also automatically placed in the waiting field. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 270 -...
  • Page 271 Note: If the waiting field function has been enabled, the LAN TAPI function will not be available for the enabled extensions. Requirements: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 271 -...
  • Page 272 Using the Configuration Manager (page Groupes > Propriétés > Disponibilité) • Configuring call distribution for the group. Using the Configuration Manager (page Réseaux publics > Acheminement des appels) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 272 -...
  • Page 273 Using the Configuration Manager (page Fonctions > File d’attente) • On each waiting field reception, assigning one or more waiting field keys and one internal waiting field key (optional, see manual for the phone). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 273 -...

  • Page 274: Music On Hold And Announcement

    Announcement) • Switching music on hold during the ringing period on/off. Using the Configuration Manager (on the following pages) Fonctions > Musique d’attente/Annonces > Affectation des fichiers COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 274 -...
  • Page 275 Music on Hold and Announcement Fonctions > Standard automatiques SVI > Configurer COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 275 -...

  • Page 276: Wake-Up Functions

    Using a character string on the internal phone (see Wake-up Functions) • Creating switching times for switching the wake-up announcement. Using the Configuration Manager (page Calendriers > Plages horaires) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 276 -...

  • Page 277: Central Caller List

    (optional, see the phone manual) Proceed as follows for configuration: • Switching the central caller list for the involved groups on. Using the Configuration Manager (page Groupes > Propriétés > Paramètres) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 277 -...

  • Page 278: Phoning

    Phoning Phoning Using Different Phone Types Incoming Calls Call Waiting Calls Outgoing Calls Unsuccessful Outgoing Calls Query Calls Transferring Conference Calls COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 278 -...

  • Page 279: Using Different Phone Types

    It is vital to know which key (e.g. hold or R key or menu you have to use to initiate a query call. To use some functions, you have to rely completely COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 279 -...
  • Page 280 (programming), using the pound key for these actions is not possible on most standard VoIP phones. For more information on this, read the manual for the phone. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 280 -...

  • Page 281: Incoming Calls

    Accepting Incoming Calls Taking over a Call (Pick-up) Taking over a Call (Call Take-over) Accepting Door Call and Opening the Door Accepting an Alarm Call and Confirming the Alarm COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 281 -...

  • Page 282: Accepting Incoming Calls

    Accepting Incoming Calls Accepting Incoming Calls When you receive a call, proceed as follows: • Pick up the receiver. You are connected with the caller. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 282 -...

  • Page 283: Taking Over A Call (Pick-Up)

    Internal number of the individual phone (for exchange line request type Direct exchange line phone: with preceding **) Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 283 -...

  • Page 284: Taking Over A Call (Call Take-Over)

    3. Enter the internal number of the answering machine that is conducting the call to be picked up. Possible entries: Internal number of the individual answering machine (for exchange line request type Direct exchange line phone: with preceding COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 284 -...
  • Page 285 Taking over a Call (Call Take-over) Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 285 -...

  • Page 286: Accepting Door Call And Opening The Door

    Note: During an existing call press the Flash key or the Query key and dial 2. You are connected with the door terminal. 2. Press the Flash key or the Query key. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 286 -...
  • Page 287 Accepting Door Call and Opening the Door 3. Dial #. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 287 -...

  • Page 288: Accepting An Alarm Call And Confirming The Alarm

    PBX. A further alarm call may be initiated after some time if the other alarm subscribers do not confirm the alarm. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 288 -...

  • Page 289: Call Waiting Calls

    Call Waiting Calls Call Waiting Calls Rejecting a Call Waiting Call Accepting the Call Waiting Call Disconnecting the Current Call and Accepting the Call Waiting Call COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 289 -...

  • Page 290: Rejecting A Call Waiting Call

    Note: On ISDN and system phones, this function is performed via an existing function key or via the menu (optional, see manual for the phone). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 290 -...

  • Page 291: Accepting The Call Waiting Call

    (optional, see manual for the phone). Note: If the waiting call is an alarm call, the currently existing call will be terminated when accepting the waiting alarm call. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 291 -...

  • Page 292: Disconnecting The Current Call And Accepting The Call Waiting Call

    Note: Note. On ISDN and system phones, this function is performed via an existing function key or via the menu (optional, see manual for the phone). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 292 -...

  • Page 293: Outgoing Calls

    Force Public Exchange Call for Automatic Exchange Line Request Initiating Targeted VoIP Access Initiating Calls with Project Assignment Calling a Door and Opening the Door Initiating InterCom Announcement/Hands-Free Initiating Loudspeaker Announcement COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 293 -...

  • Page 294: Initiating An Internal Call

    Note: If the internally called subscriber is busy, you can knock on his phone after a short waiting (if call waiting is allowed on his phone). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 294 -...

  • Page 295: Initiating An External Call

    Short code number (for exchange line request type Direct exchange line phone: with preceding **) Once you have finished dialling the phone number, the subscriber will be called. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 295 -...

  • Page 296: Initiating An External Call With Calling Line Identity Restriction

    **) Once you have finished dialling the phone number, the subscriber will be called. The phone number display suppression has been enabled for this call. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 296 -...
  • Page 297 (keypad) and change the setting. If you want to use the feature directly on the exchange line instead, the subscriber needs the authorisation for configuring features to be configured by the network provider. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 297 -...

  • Page 298: Initiating Private Exchange Line Access

    External number (for exchange line request type Internal phone: with preceding exchange line access number) Short code number (for exchange line request type Direct exchange line phone: with preceding **) You are making a personal call. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 298 -...

  • Page 299: Initiating Private Exchange Line Access Without A Pin

    External number (for exchange line request type Internal phone: with preceding exchange line access number) Short code number (for exchange line request type Direct exchange line phone: with preceding **) You are making a personal call. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 299 -...

  • Page 300: Initiating Targeted Exchange Line Access

    External number (for exchange line request type Internal phone: with preceding exchange line access number) Short code number (for exchange line request type Direct exchange line phone: with preceding **) The subscriber is called. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 300 -...

  • Page 301: Force Public Exchange Call For Automatic Exchange Line Request

    1. Pick up the receiver. 2. Select ##94. 3. Enter an external number. Possible entries: External number Once you have finished dialling the phone number, the subscriber will be called. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 301 -...

  • Page 302: Initiating Targeted Voip Access

    The special numbers provided by the VoIP provider for checking one's account status or dialling usually do not include a local area code. The subscriber is called. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 302 -...
  • Page 303 Initiating Targeted VoIP Access Note: No callback is possible (CCBS or CCNR) for outgoing calls over VoIP. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 303 -...

  • Page 304: Initiating Calls With Project Assignment

    External number (for exchange line request type Internal phone: with preceding exchange line access number) Short code number (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 304 -...

  • Page 305: Calling A Door And Opening The Door

    Internal number of the door terminal (for exchange line request type Direct exchange line phone: with preceding **) The call connection is immediately established after dialling the phone number. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 305 -...
  • Page 306 Calling a Door and Opening the Door 3. Press the Flash key or the Query key. 4. Dial #. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 306 -...

  • Page 307: Initiating Intercom Announcement/Hands-Free

    Internal number of the individual system phone (for exchange line request type Direct exchange line phone: with preceding **) The system phone automatically takes the call after a single ring. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 307 -...

  • Page 308: Initiating Loudspeaker Announcement

    2. Enter the internal number of the announcement output (for exchange line request type Poste directement raccordé à la ligne principale with preceding **). The connection is immediatley established. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 308 -...

  • Page 309: Unsuccessful Outgoing Calls

    Deleting Callback on Busy Initiating Reservation of Exchange Line on Busy Initiating Internal Callback on No Response Initiating External Callback on No Response Initiating Priority Call for Do-Not-Disturb COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 309 -...

  • Page 310: Initiating Internal Callback On Busy

    As soon as the connection is no longer busy, you are called by the public exchange for a period of 20 seconds. 4. Pick up the receiver to the make the callback. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 310 -...
  • Page 311 Note: If you do not pick up the receiver within the 20 seconds during which the PBX calls you, the callback request will be deleted. If you pick up the receiver, the subscriber will be called. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 311 -...

  • Page 312: Initiating External Callback On Busy

    If the connection you are calling is busy, proceed as follows: 1. Press the Flash key or the Query key. 2. Dial *37#. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 312 -...
  • Page 313 PBX, may differ from the requirements of the network provider. In case of malfunctions, ask your network provider for the required feature code (keypad) and change the setting. If you want to use the feature directly COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 313 -...
  • Page 314 Initiating External Callback on Busy on the exchange line instead, the subscriber needs the authorisation for configuring features to be configured by the network provider. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 314 -...

  • Page 315: Deleting Callback On Busy

    The callback on busy will be deleted. Important: If you use an analogue access for the external call, you will not be able to delete the callback. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 315 -...

  • Page 316: Initiating Reservation Of Exchange Line On Busy

    Put down the receiver and pick it up again immediately. You can now dial as usual. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 316 -...

  • Page 317: Initiating Internal Callback On No Response

    3. Hang up the receiver. You are called as soon as the subscriber is available. 4. Pick up the receiver to the make the callback. If you do not pick up within 20 seconds, the callback is deleted. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 317 -...

  • Page 318: Initiating External Callback On No Response

    1. Press the Flash key or the Query key. 2. Dial *37#. Note: If you do not hear a confirmation tone, the callback request was not successful. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 318 -...
  • Page 319 Note: A callback will be stored for up to 45 minutes. 4. Pick up the receiver to the make the callback. If you do not pick up within 20 seconds, the callback is deleted. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 319 -...

  • Page 320: Initiating Priority Call For Do-Not-Disturb

    If the internal phone you are trying to call is busy because it is set to do- not-disturb, proceed as follows: • Wait ten seconds. The subscriber is now called. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 320 -...

  • Page 321: Query Calls

    Initiating a Query Call Ending a Query Call Toggling between Conversations Ending One of the Two Calls Connecting Both Communication Partners Initiating Query Call to Third Subscriber COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 321 -...

  • Page 322: Information On The Chapter

    During a query call, you are talking with one subscriber while your previous communication partner is on hold on the PBX in the background listening to hold music. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 322 -...

  • Page 323: Initiating A Query Call

    (e. g. private calls), an InterCom announcement, or a pick-up. Exception: During a door call only the dialling of one phone number is possible. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 323 -...
  • Page 324 Note: On ISDN and system phones, this function is performed via an existing function key or via the menu (optional, see manual for the phone). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 324 -...

  • Page 325: Ending A Query Call

    Note: On ISDN and system phones, this function is performed via a function key or via the menu (optional, see manual for the phone). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 325 -...

  • Page 326: Toggling Between Conversations

    Note: On ISDN and system phones, this function is performed via an existing function key or via the menu (optional, see manual for the phone). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 326 -...

  • Page 327: Ending One Of The Two Calls

    Note: On ISDN and system phones, this function is performed via an existing function key or via the menu (optional, see manual for the phone). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 327 -...

  • Page 328: Connecting Both Communication Partners

    Authorisation Transfert d’appels externes vers l’extérieur assigned to the subscriber During a query call, proceed as follows: • Hang up the receiver. Both communication partners are connected with each other. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 328 -...

  • Page 329: Initiating Query Call To Third Subscriber

    Important: To use this function on ISDN and system phones, the function must be supported via a function key or via the menu by the respective phone (optional, see manual for the phone). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 329 -...
  • Page 330 They are making an one-on-one call with the first communication partner. Note: If the third communication partner goes off-hook beforehand, you will get back to the previously active communication partner. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 330 -...
  • Page 331 Initiating Query Call to Third Subscriber Subsequently press the Flash key or the Query key and dial 1. Also use this function to terminate the call to this communication partner. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 331 -...

  • Page 332: Transferring

    Placing Communication Partner in Waiting Loop Calling a Third Subscriber and Transferring to an Active Communication Partner Parking the Call Internally (Call Parking) Unparking the Call (Call Parking) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 332 -...

  • Page 333: Transferring With Announcement

    This is a security feature, since the transfer of the time announcement or of the weather forecast made by mistake, for instance, would lead to a very long call. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 333 -...
  • Page 334 Note: On some ISDN phones, this function can be called via an existing function key or via the menu (optional, see manual for the phone). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 334 -...

  • Page 335: Blind Transfer (Transferring Without Announcement)

    If you do not accept the call within 60 seconds the call will be disconnected. If your own phone has become busy in the meantime, the COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 335 -...
  • Page 336 Blind Transfer (Transferring without Announcement) procedure will already be cancelled after the first 60 seconds and the external call will be disconnected. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 336 -...

  • Page 337: Placing Communication Partner In Waiting Loop

    The communication partner continues to listen to hold music. As soon as the internal subscriber hangs up the receiver or one subscriber logged in to the group becomes available, this COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 337 -...
  • Page 338 If you do not pick up the call within 60 seconds, the connection is disconnected completely (for example, if your line was busy even for a short time). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 338 -...

  • Page 339: Calling A Third Subscriber And Transferring To An Active Communication Partner

    Important: To use this function on ISDN and system phones, the function must be supported via a function key or via the menu by the respective phone (optional, see manual for the phone). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 339 -...
  • Page 340 Note: If the third communication partner is not ready to be transferred to the second communication partner, press the Flash key or the Query key and dial 1. You will then get back to the normal query call. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 340 -...

  • Page 341: Parking The Call Internally (Call Parking)

    4. Wait until you hear the ringtone. 5. Hang up the receiver. 6. Notify the desired communication partner of the waiting caller (e.g., by making an announcement over the loudspeaker). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 341 -...

  • Page 342: Unparking The Call (Call Parking)

    Direct exchange line phone: with preceding **) 3. Dial the number of the park position. Possible entries: 0 to 9 You are talking with the waiting caller. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 342 -...

  • Page 343: Conference Calls

    Conference Calls Conference Calls Initiating Conference Calls Initiating Toggling between Conversations during a Conference Call Connecting Both Conference Call Partners Ending Conference Call COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 343 -...

  • Page 344: Initiating Conference Calls

    Note: On ISDN and system phones, this function is performed via an existing function key or via the menu (optional, see manual for the phone). Note: A conference is not possible with a door terminal. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 344 -...

  • Page 345: Initiating Toggling Between Conversations During A Conference Call

    Note: You also can use this function this function on analogue phones, where it can be performed via the T-Net function key/menu (optional, see manual for the phone). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 345 -...

  • Page 346: Connecting Both Conference Call Partners

    Important: To use this function at ISDN phones and system phones, the function must be supported via a function key or via the menu by the respective phone (optional, see manual for the phone). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 346 -...

  • Page 347: Ending Conference Call

    Requirements: • A conference call that you initiated yourself During a conference call, proceed as follows: • Hang up the receiver. The conference call is disconnected completely. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 347 -...

  • Page 348: Short Reference

    Outgoing Calls Call Data (Single Call Record) Targeted Exchange Line Access Targeted VoIP Access Groups Hotel Functions Identification (IPv4 Address, Subnet Mask, Gateway, DHCP Client) InterCom Announcement/Handsfree Speaking COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 348 -...
  • Page 349 Call Forwarding for External Numbers Call Forwarding for Groups Call Forwarding for Subscribers Call Restrictor (Incoming) Announcement before Answering Door Functions Voice Mailbox Music on Hold and Announcement Wake-up Functions COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 349 -...

  • Page 350: Information On The Chapter

    (see manual of the phone). Is the function also available to external devices a remote switching number configured in the PBX has to be dialled first. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 350 -...

  • Page 351: Alarm

    Activating an Alarm Once (on an External Phone) Remote switching number ## 8 * 24 Alarm number Remote Remote switching number for remote programming switching number Scr. PIN COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 351 -...
  • Page 352 Alarm number Additional Alarm input stays enabled even after triggering. information Deactivating an Alarm (on an Internal Phone) ## 8 * 24 Alarm number * 0 # COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 352 -...
  • Page 353 Admin or sub-admin PIN 6...9 (no. 1-4 of the announcement) Additional Wait for trilling tone after 2nd *. information Start recording with 3rd *. Stop recording with #. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 353 -...
  • Page 354 6...9 (no. 1-4 of the announcement) Deleting an Announcement (on an Internal Phone) ## 8 * 573 Admin or sub-admin PIN 6...9 (no. 1-4 of the announcement) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 354 -...

  • Page 355: Reservation Of Exchange Line On Busy

    As soon as a line is available, you will be called back by the PBX. Pick up the receiver. You will hear the external dial tone. Dial an external number without an exchange line access number. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 355 -...

  • Page 356: Force Public Exchange Call For Automatic Exchange Line Request

    Force Public Exchange Call for Automatic Exchange Line Request ## 94 Additional Pick up the receiver. information Enter an external number. Once you have finished dialling the phone number, the subscriber will be called. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 356 -...

  • Page 357: Call Waiting

    Analogue Internal Phone) Query key or Flash key Accepting a Knocking Caller and Putting the Active Call on Hold (on an Analogue Internal Phone) Query key or Flash key COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 357 -...

  • Page 358: Time And Date (Of The Pbx)

    00...23 (hour) 00...59 (minute) 00...59 (second) Setting the Date (on an Internal Phone) ## 8 * 301 Admin or sub-admin PIN 01...31 (day) 01...12 (month) 00...99 (year) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 358 -...

  • Page 359: Do-Not-Disturb

    Do-not-Disturb Do-not-Disturb Enabling Do-not-Disturb (on an Internal Phone) ## 8 * 21 1 # Disabling Do-not-Disturb (on an Internal Phone) ## 8 * 21 0 # COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 359 -...

  • Page 360: Automatic Reception

    1...9, 0 (no. 1-10 of the announcement) Listening to an Annoucement (on an Internal Phone) ## 8 * 574 Admin or sub-admin PIN 1...9, 0 (no. 1-10 of the announcement) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 360 -...

  • Page 361: Baby Call/Hotline

    Disabling Baby Call/Hotline (on an Internal Phone) # 53 # Checking Activation (on an Internal Phone) * # 53 # Additional Busy tone = baby call/hotline is disabled information COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 361 -...

  • Page 362: Call Through

    External number defined for Call Through on the PBX number Destination Internal or external phone to be called number ** + internal number of the group or subscriber ** + short-code dialling number COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 362 -...

  • Page 363: Remote Configuration (Releasing)

    Admin, sub-admin or user PIN Initiating/Releasing Remote Configuration (on an External Phone) Remote switching number ## 8 * 91 # Remote Remote switching number for remote programming switching number ARA PIN COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 363 -...

  • Page 364: Remote Configuration (Releasing)

    Admin, sub-admin or user PIN Initiating/Releasing Remote Configuration (on an External Phone) Remote switching number ## 8 * 91 # Remote Remote switching number for remote programming switching number ARA PIN COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 364 -...

  • Page 365: Hook Flash Timing

    Hook Flash Timing Hook Flash Timing Learning the Flash Timing (on an Analogue Internal Phone) ## 8 * 98 * Query key or Flash key COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 365 -...

  • Page 366: Follow-Me

    Subscriber/group number Subscriber/ Phone/group to be redirected group number Internal number of the group or subscriber (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 366 -...
  • Page 367 ## 8 * 19 0 Subscriber/group number Subscriber/ Redirected phone/group group number Internal number of the group or subscriber (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 367 -...
  • Page 368 Disabling Follow-me (on an External Phone) Remote switching number ## 8 * 19 0 Subscriber/group number Scr. PIN Remote Remote switching number for remote programming switching number COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 368 -...
  • Page 369 Internal number of the group or subscriber Additional After entering the remote switching number, wait information for external confirmation signal (1 second) before continuing DTMF entry. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 369 -...

  • Page 370: Call Deblocker (Incoming)

    Phone) ## 8 * 22 1 # User PIN Disabling Call Deblocker (Incoming) for Subscribers (on an Internal Phone) ## 8 * 22 0 # User PIN COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 370 -...

  • Page 371: Call Allowance Account

    Direct exchange line phone: with preceding **) 0...99998 (setting the account to a specific amount: 200, for example, equals EUR 2.20.) 99999 (unlimited account) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 371 -...

  • Page 372: Outgoing Calls

    Direct exchange line phone: with preceding **) Initiating an External Call with Suppressed Number Presentation (on an Internal Phone) * 31 # Destination number Destination External phone to be called number COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 372 -...
  • Page 373 External number (for exchange line request type Internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 373 -...

  • Page 374: Call Data (Single Call Record)

    Call Data (Single Call Record) Deleting Own Call Data Records (Works Council Function - on an Internal Phone) ## 8 * 51 # User PIN Additional Authorisation required information COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 374 -...

  • Page 375: Targeted Exchange Line Access

    External number (for exchange line request type internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type direct exchange line phone: with preceding **) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 375 -...

  • Page 376: Targeted Voip Access

    **) Destination External phone to be called number External number (for exchange line request type Internal phone: with preceding exchange line access number) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 376 -...

  • Page 377: Groups

    Logging in to a Group (Only Incoming - on an Internal Phone) ## 8 * 41 1 Group number Group number Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 377 -...
  • Page 378 ## 8 * 42 0 # Logging All Subscribers out of a Group (Incoming and Outgoing - on an Internal Phone) ## 8 * 48 0 Group number COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 378 -...
  • Page 379 Groups Group number Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **) Additional Membership of the group required information COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 379 -...

  • Page 380: Hotel Functions

    00...23 (hour) 00...59 (minute) Deleting the Wake-up Time (internal phone) Setting the Room Status (internal phone) * 99 1 (room cleaned) 2 (room not cleaned) 3 (room blocked) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 380 -...

  • Page 381: Identification (Ipv4 Address, Subnet Mask, Gateway, Dhcp Client)

    Configuring the Subnet Mask of the PBX (on an Internal Phone) ## 8 * 932 * Admin or sub-admin PIN Subnet mask (12 digits) Querying the Subnet Mask of the PBX (on an Internal Phone) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 381 -...
  • Page 382 Switching the DHCP Client of the PBX off (on an Internal Phone) ## 8 * 930 * 0 # Admin or sub-admin PIN Querying the DHCP Client Status of the PBX (on an Internal Phone) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 382 -...
  • Page 383 ## 8 * 940 # Additional Display of the DHCP client status of the PBX on the information phone display after callback by the PBX 0 = off 1 = on COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 383 -...

  • Page 384: Intercom Announcement/Handsfree Speaking

    Handsfree Speaking to a System Phone (on an Internal Phone) ## 012 Subscriber/group number Subscriber/ Internal number of the group or subscriber (for group number exchange line request type Direct exchange line phone: with preceding **) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 384 -...

  • Page 385: Conference

    You are talking to the call partner previously held information in the background. The other conference partner is hearing music on hold. Connecting Call Partners (on an Analogue Internal Phone) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 385 -...
  • Page 386 Conference Query key or Flash key COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 386 -...

  • Page 387: Configuration Switchover

    ## 8 * 81 Remote switching Remote switching number for remote number programming Scr. PIN 2- to 4-digit ID no. of the configuration Additional Authorisation required information COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 387 -...

  • Page 388: Loudspeaker Announcement

    Number of the announcement output Number of the Internal number of the announcement output (for announcement exchange line request type Direct exchange line output phone: with preceding **) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 388 -...

  • Page 389: Emergency Call Announcement

    Listening to the Announcement (on an Internal Phone) ## 8 * 5750 Admin or sub-admin PIN Deleting the Announcement (on an Internal Phone) ## 8 * 5550 Admin or sub-admin PIN COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 389 -...

  • Page 390: Call Parking

    0...9 (no. 0-9 of the park position) Additional Authorisation required information Taking over a Call/Conversation in an Ongoing Call (on an Internal Phone) ## 06 Parking number COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 390 -...
  • Page 391 Internal number of the parking zone (for exchange line request type Direct exchange line phone: with preceding **) 0...9 (no. 0-9 of the park position) Additional Authorisation required information COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 391 -...

  • Page 392: Multi-Path Call Forwarding

    Enabling Multi-Path Call Forwarding for Subscribers (on an Internal Phone) * 481 # Disabling Multi-Path Call Forwarding for Subscribers (on an Internal Phone) # 481 # Checking Activation (Subscriber – on an Internal Phone) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 392 -...
  • Page 393 Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) Additional Membership of the group required information Enabling Multi-Path Call Forwarding for Groups (on an Internal Group Phone) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 393 -...
  • Page 394 Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **) Additional Busy signal = multi-path call forwarding is disabled information COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 394 -...

  • Page 395: Pick-Up And Call Take-Over

    Subscriber/group number Subscriber/ Internal number of the group or subscriber (for group number exchange line request type Direct exchange line phone: with preceding **) Additional Authorisation required information COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 395 -...

  • Page 396: Pin

    Note: If, at the end, you hear a busy signal instead of a confirmation tone, the new PIN may already be in use in the PBX and no change takes place. Re-attempt with another digit sequence. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 396 -...

  • Page 397: Private (Personalised) Exchange Line Access

    External number (for exchange line request type Internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 397 -...
  • Page 398 Private (Personalised) Exchange Line Access Additional Only on own phone information Authorisation required COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 398 -...

  • Page 399: Project Assignment

    External number (for exchange line request type Internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 399 -...

  • Page 400: Relay

    For relays with the operating modes light, door information opener, alarm and PC relay Authorisation required Switching a Relay on (on an Internal Phone) ## 8 * 26 * 1 # COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 400 -...
  • Page 401 ## 8 * 26 * 0 # 2- to 4-digit ID no. of the relay Additional For relays with the operating modes manual relay, information configuration-dependent and automatic configuration switchover COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 401 -...
  • Page 402 Scr. PIN 2- to 4-digit ID no. of the relay Additional For relays with the operating modes manual relay, information configuration-dependent and automatic configuration switchover Authorisation required COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 402 -...

  • Page 403: Query And 3Rd Call

    Disconnecting the 3rd Call and Returning to the Last Active Call (on an Analogue Internal Phone) Query key or Flash key Disconnecting the 3rd Call and Returning to the Last Call on Hold (on an Analogue Internal Phone) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 403 -...
  • Page 404 1st Call Partner (on an Analogue Internal Phone) Query key or Flash key Continuing the 3rd Call and Disconnecting the Other Calls (on an Analogue Internal Phone) Query key or Flash key COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 404 -...

  • Page 405: Query And Transfer

    Direct exchange line phone: with preceding **) Cancelling a Ringing Call (on an Analogue Internal Phone) Query key or Flash key Splitting (on an Analogue Internal Phone) Query key or Flash key COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 405 -...
  • Page 406 Connecting Both Call Partners (on an Analogue Internal Phone) Query key or Flash key Transferring a Call Partner into Waiting Loop on Busy (on an Analogue Internal Phone) ## 07 Query key or Flash key COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 406 -...

  • Page 407: Callback On Busy

    Initiating Callback on Busy (on an Internal Phone) * 37 # Query key or Flash key Cancelling Callback on Busy (on an Internal Phone) # 37 # COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 407 -...

  • Page 408: Callback On No Reply

    Initiating Callback on No Reply (on an Internal Phone) * 37 # Query keyor Flash key Cancelling Callback on No Reply (on an Internal Phone # 37 # COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 408 -...

  • Page 409: Call Forwarding For External Numbers

    Number (on an Internal Phone) ## 96 Own number # * 21 # Own number Own phone number (number without exchange line access number (unaffected by a direct exchange line phone)) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 409 -...
  • Page 410 ## 96 Own number # * 67 * Destination number Own number Own phone number (number without exchange line access number (unaffected by a direct exchange line phone)) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 410 -...
  • Page 411 The destination number may only be an external number. Permanent configuration is enabled. Disabling Call Forwarding on Busy (on an Internal Phone) ## 96 Own number ## 67 # COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 411 -...
  • Page 412 External number (for exchange line request type Internal phone: with preceding exchange line access number) Additional Authorisation required information Authorisation for external destination required Permanent configuration is enabled. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 412 -...
  • Page 413 The number can be omitted if call forwarding is to be configured for the number currently sent by the phone. Additional Authorisation required information The destination number may only be an external number. Permanent configuration is enabled. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 413 -...
  • Page 414 # * 69 # Own number Own phone number (number without exchange line access number (unaffected by a direct exchange line phone)) Additional Permanent configuration is disabled. information COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 414 -...

  • Page 415: Call Forwarding For Groups

    ## 97 Group number # * 21 # Group number Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 415 -...
  • Page 416 Subscriber/ Internal number of the group or subscriber (for group number exchange line request type Direct exchange line phone: with preceding **) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 416 -...
  • Page 417 **) The number can be omitted if the phone is logged in to the group as outgoing. Additional Authorisation and membership of the group required information COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 417 -...
  • Page 418 Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **) The number can be omitted if the phone is logged in to the group as outgoing. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 418 -...
  • Page 419 **) The number can be omitted if the phone is logged in to the group as outgoing. Additional Authorisation and membership of the group required information COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 419 -...

  • Page 420: Call Forwarding For Subscribers

    * 21 # Disabling Unconditional Call Forwarding (on an Internal Phone) # 21 # Configuring Call Forwarding on Busy (on an Internal Phone) * 67 * Destination number COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 420 -...
  • Page 421 Internal number of the group or subscriber (for exchange line request type Direct exchange line phone: with preceding **) External number (for exchange line request type Internal phone: with preceding exchange line access number) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 421 -...
  • Page 422 Enabling Call Forwarding on No Reply without Re-entering the Number (on an Internal Phone) * 61 # Disabling Call Forwarding on No Reply (on an Internal Phone) # 61 # COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 422 -...

  • Page 423: Call Restrictor (Incoming)

    ## 8 * 23 1 # User PIN Disabling the Call Restrictor (Incoming) for Subscribers (on an Internal Phone) ## 8 * 23 0 # User PIN COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 423 -...

  • Page 424: Announcement Before Answering

    01...10 (no. 1-10 of the announcment) Listening to an Announcement (on an Internal Phone) ## 8 * 57 Admin or sub-admin PIN 01...10 (no. 1-10 of the announcment) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 424 -...

  • Page 425: Door Functions

    Internal number of the group or subscriber (for exchange line request type Direct exchange line phone: with preceding **) External number (for exchange line request type Internal phone: with preceding exchange line access number) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 425 -...
  • Page 426 Door Functions Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 426 -...

  • Page 427: Voice Mailbox

    Direct exchange line phone: with preceding **) Additional Wait for trilling tone after 2nd *. information Start recording with 3rd *. Stop recording with #. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 427 -...
  • Page 428 Direct exchange line phone: with preceding **) Querying a Voice Mailbox (on an Internal Phone If the Internal Phone Is the Owner of the Voice Mailbox) Voice mailbox number COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 428 -...
  • Page 429 The following functions are available while your own announcements are being played back: Note: # (Selects the currently heard announcement as active announcement.) Note: 4 (Jumps to the previous announcement.) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 429 -...
  • Page 430 Further options after announcement of the phone number: # (Initiates a callback.) * (Back to the message playback.) Additional After having dialled the internal number, wait until the information announcement has ended COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 430 -...
  • Page 431 Note: The default announcement and your own announcements, if any have been recorded, will be played back. The following functions are available while your own announcements are being played back: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 431 -...
  • Page 432 9 (Announces the phone number of the caller – provided it has been transferred.) Further options after announcement of the phone number: # (Initiates a callback.) * (Back to the message playback.) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 432 -...
  • Page 433 6 (Jumps to the next message.) 7 (Deletes the message currently being played back.) 8 (Ends playback.) * 10 (Disables the voice mailbox.) * 11 (Enables the voice mailbox.) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 433 -...
  • Page 434 * 31 (Enables message forwarding.) * 70 (Deletes all messages and voice memos.) * 99 (Records a voice memo.) Hang-up (Ends remote access.) Additional function while a message is being replayed: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 434 -...
  • Page 435 3 (Plays back all of the messages.) 4 Jumps back to the previous message.) 5 (Repeats the message currently being played back.) 6 (Jumps to the next message.) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 435 -...
  • Page 436 Press # to save your announcement or * to cancel the function.) * 30 (Disables message forwarding.) * 31 (Enables message forwarding.) * 70 (Deletes all messages and voice memos.) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 436 -...
  • Page 437 The voice mailbox accepts the call after up to 55 seconds. After having pressed #, wait until the announcement has ended COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 437 -...

  • Page 438: Music On Hold And Announcement

    Switching Music on Hold and Announcement on/off and Listen to It (on an Internal Phone) * 573 Option Admin or sub-admin PIN Option 0 (no music on hold/announcement) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 438 -...
  • Page 439 1 (announcement only) 2 (internal music on hold only) 3 (internal music on hold and announcement) 4 (external music on hold only) 5 (external music on hold and announcement) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 439 -...

  • Page 440: Wake-Up Functions

    Internal Phone) ## 8 * 32 User PIN 00...23 (hour) 00...59 (minute) 1...7 (single weekday: Mon...Sun) 8 (weekend: Sat and Sun) 9 (working days: Mon to Fri) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 440 -...
  • Page 441 Stop recording with #. Afterwards the recording is played back for checking. Deleting an Announcement (on an Internal Phone) ## 8 * 552 Admin or sub-admin PIN COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 441 -...
  • Page 442 Wake-up Functions 1...3 (no. 1-3 of the announcement) Listening to an Announcement (on an Internal Phone) * 572 Admin or sub-admin PIN 1...3 (no. 1-3 of the announcement) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 442 -...

  • Page 443: Assistant De Configuration

    Assistant de configuration Basic Knowledge Langue Configuration réseau Dealer and operator data Configuration du port Basich Settings Réseaux publics Abonné Acheminement des appels Sauvegarde de données Affichage et impression COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 443 -...

  • Page 444: Basic Knowledge

    Dealer and operator data an admin user password, admin PIN, admin password and an activation code was entered. Supprimer Via this symbol, marked entries are deleted. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 444 -...

  • Page 445: Langue

    Langue Langue Proceed as follows: • > Langue) Using the configuration wizard ( Suivant. Language selection > COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 445 -...

  • Page 446: Configuration Réseau

    Configuration réseau Configuration réseau Configuration Ethernet Configuration DNS COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 446 -...

  • Page 447: Configuration Ethernet

    Masque de sous-réseau IPv4 address of the subnet mask in the range 0-255 (example: 255.255.255.0). Passerelle IPv4 address of the gateway in the range 0-255 (example: 192.168.0.2). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 447 -...

  • Page 448: Configuration Dns

    Despite the enabled DHCP client, the DNS server set here is used. Note: When switched off, the PBX receives the DNS server address automatically from a DHCP server. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 448 -...

  • Page 449: Dealer And Operator Data

    Dealer and operator data Dealer and operator data Accès administrateur Données du système COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 449 -...

  • Page 450: Accès Administrateur

    (confirmation de la saisie) (e. g. for access to COMfortel Set). Note: All PINs in the PBX are unambiguous. Therefore, you cannot assign the same PIN twice. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 450 -...
  • Page 451 To create a secure password you can consult, for example, the guidelines of the German Federal Office for Information Security (BSI, in German). Please confirm your changes with the current admin password Protection against unauthorised changes. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 451 -...

  • Page 452: Données Du Système

    When you configure the country the PBX is automatically assigned the default settings that are required in the selected country (e.g. settings for analogue ports, and emergency numbers). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 452 -...
  • Page 453 Note: Make sure that there are no conflicts between country-specific emergency numbers and your internal phone numbering plan. Assign new internal phone numbers, if necessary. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 453 -...

  • Page 454: Configuration Du Port

    ISDN PTMP connection (Point-to-Multipoint) with up to 10 multiple subscriber numbers (MSNs). Connexion PTP ISDN PTP connection (Point-to-Point) with a PBX base number and Direct Dial In numbers (DDI numbers). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 454 -...

  • Page 455: Basich Settings

    Basich Settings Basich Settings Exchange Line Request/Exchange Line Access Number Indicatifs régionaux COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 455 -...

  • Page 456: Exchange Line Request/Exchange Line Access Number

    Note: COMfortel 1100/1500/2500/2500 AB/2500 VoIP AB: For the call forwarding variation „for external numbers“ the exchange line COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 456 -...
  • Page 457 Note: Changing the exchange line access number is only meaningful if another exchange line access number is normally used (e.g., in England). Note: Note that changing the exchange line access number restricts the phone numbering plan. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 457 -...

  • Page 458: Indicatifs Régionaux

    Indicatif régional Phone number prefix (e. g. 0208 for Greater London). These are necessary for some functions of the PBX (e.g. Call Through, Call restrictors/Call deblockers). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 458 -...
  • Page 459 Depending on the country and the settings for the local area code above, a dial level must be selected (example: In Belgium, local area codes do not exist. Here, the dial level Localité must not be selected). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 459 -...

  • Page 460: Réseaux Publics

    A PTP connection has a PBX base number (base number, header, base phone number) and (Direct Dial In - DDI) extension numbers. The network provider assigns the phone numbers for the connection. The COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 460 -...
  • Page 461 (e.g. remote configuration, CLIP no screening), you must also enter it in the phone number list (page Réseaux publics > RNIS > Numéros Directs (SDA) en PTP). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 461 -...
  • Page 462 VoIP provider has provided the phone numbers. Note: If there is no fixed digit sequence as the area code at the installation location of the PBX, no entry is required here. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 462 -...
  • Page 463 Voice over IP service (e.g. a dial-in password). Find out what information is needed for the dial-in and enter it accordingly. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 463 -...
  • Page 464 For example, it can also be called a customer password. Caution: Visible passwords are a security risk. • After you enter your password, click on Attribuer les mots de passe. ID d’authentification COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 464 -...
  • Page 465 Note: The phone allows emergency calls by default. Check you can actually use your account to make emergency calls. Not all network providers allow emergency calls. Éditer les mots de passe COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 465 -...
  • Page 466 Réseaux publics The password is visible and can be changed. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 466 -...

  • Page 467: Abonné

    ISDN unit or in the system phone as the (first) MSN. Also on an ISDN unit, make sure that the phone number is transmitted to the PBX. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 467 -...
  • Page 468 Périphériques > Assistant de périphériques for configuration of an announcement output ISDN end devices Téléphone System phone COMfortel dédié RNIS 1100/1200/1400/1500/1600/2500/2500 AB/2600 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 468 -...
  • Page 469 Standard VoIP end device (SIP) from other VoIP par manufacturers, soft phone (SIP) défaut Combiné pour Handset (e.g., COMfortel DECT 900C) on a COMfortel COMfortel DECT IP1040 Base IP1040 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 469 -...
  • Page 470 (digits and/or characters - no special characters!). Note: The device type Combiné pour COMfortel WS-IP needs up to 32 characters (digits and/or characters - no special characters!). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 470 -...

  • Page 471: Acheminement Des Appels

    No de téléphone interne | Nom For a PTP connection without linear call distribution or for extensions differing from linear call distribution, the internal destinations must be selected. linear/fallback COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 471 -...
  • Page 472 ...Analogue No de téléphone interne | Nom Internal number: The caller will be transferred to the selected internal number (subscriber, group, voice mail/fax box or automatic reception). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 472 -...

  • Page 473: Sauvegarde De Données

    Sauvegarde de données Sauvegarde de données Lire les données de configuration depuis le système COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 473 -...

  • Page 474: Lire Les Données De Configuration Depuis Le Système

    Reprendre la musique d’attente et les annonces Photos de contact COMfortel IP Editor Activates the selected data packets for importation into the PBX. Lire depuis le système COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 474 -...
  • Page 475 The configuration is saved to the (PC) data storage device as configuration file (*.cfg). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 475 -...

  • Page 476: Affichage Et Impression

    Affichage et impression Affichage et impression Proceed as follows: • > Affichage et impression) Using the configuration wizard ( Documents imprimés All entries are printed. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 476 -...

  • Page 477: Fin

    Using the configuration wizard ( > Fin) Leaving the configuration wizard or alternatively via Note: When leaving via , changes on the current page are not adopted. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 477 -...

  • Page 478: Configuration Manager

    Configuration Manager Configuration Manager Introduction to the Configuration Manager Synthèses Surveillance COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 478 -...

  • Page 479: Introduction To The Configuration Manager

    Introduction to the Configuration Manager Introduction to the Configuration Manager Requirements and Notes Opening the Configuration Manager Operating Instructions for the Configuration Manager Information on the PBX COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 479 -...

  • Page 480: Requirements And Notes

    Configuration Manager if you are logged in as a user or a sub-administrator (see Configuring Access Authorisation) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 480 -...

  • Page 481: Opening The Configuration Manager

    Opening the Configuration Manager Opening the Configuration Manager Open the Configuration Manager as an Administrator Opening the Configuration Manager as Sub-Administrator Opening the Configuration Manager as User COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 481 -...

  • Page 482: Open The Configuration Manager As An Administrator

    Open the Configuration Manager as an Administrator 1. Enter the IP address of the PBX (for example, 192.168.0.240). 2. Enter the admin user name and the corresponding password. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 482 -...

  • Page 483: Opening The Configuration Manager As Sub-Administrator

    Note: If the sub-administrator enters his own internal number as his user name, this login is recognised as a user login and the web interface is displayed for the user. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 483 -...

  • Page 484: Opening The Configuration Manager As User

    Opening the Configuration Manager as User 1. Enter the IP address of the PBX (for example, 192.168.0.240). 2. Enter the internal number of the user (as user name) and the corresponding password. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 484 -...

  • Page 485: Operating Instructions For The Configuration Manager

    Operating Instructions for the Configuration Manager Operating Instructions for the Configuration Manager Configuration Manager Navigation Logging Out Entry and Selection Fields Creating, Deleting, Searching for, and Sorting Table Entries COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 485 -...

  • Page 486: Configuration Manager Navigation

    Area help topics Below Navigation is the Rubriques d’aide area that contains links to different help topics. It offers help topics related to the opened configuration page. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 486 -...

  • Page 487: Logging Out

    Logging Out Logging Out Via the Logout link in the upper area of the Configuration Manager you go back directly to the login page. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 487 -...

  • Page 488: Entry And Selection Fields

    A check box indicates the enabling or disabling of a function. Slider for making a setting. Sometimes, the exact values are displayed in front or behind the slider. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 488 -...

  • Page 489: Creating, Deleting, Searching For, And Sorting Table Entries

    1. Click in the open field in the header of the column that you want to search, such as Nombre or Nom and enter the search term. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 489 -...
  • Page 490 Click a column header. Sorted in ascending order. Sorted in descending order. Note: If no arrow appears then the column cannot be used as a sorting criteria. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 490 -...

  • Page 491: Information On The Pbx

    PBX (e. g. firmware version, serial number, dealer and operator data). Note: The dealer and operator data can be edited under Administration > Dealer and operator data. Documents imprimés Prints the information about the PBX. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 491 -...

  • Page 492: Synthèses

    Statut transferts d’appels Groupes Mots de passe abonné supplémentaires Standard automatiques SVI Fonction de messagerie vocale/télécopie Heures de réveil Plages horaires Ports Plan de répartition des numéros COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 492 -...

  • Page 493: Plan De Répartition Des Numéros D'identification

    Synthèses > Plan de répartition des numéros d’identification) Displays all assigned identification numbers sorted by number, name or type. Documents imprimés Prints a list of all assigned identification numbers. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 493 -...

  • Page 494: Acheminement Des Appels

    Synthèses > Acheminement des appels) Displays on which internal subscribers a call on a separate external number is signalled. Documents imprimés Prints a list of the configured call distributions. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 494 -...

  • Page 495: Statut Transferts D'appels

    (mutli-path) call forwardings. Note: An activated (multi-path) call forwarding is highlighted in green. Documents imprimés Prints a list of the configured call forwardings. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 495 -...

  • Page 496: Groupes

    Synthèses > Groupes) Displays all created groups with corresponding phone numbers and names as well as the subscriber status. Documents imprimés Prints a list of all configured groups. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 496 -...

  • Page 497: Mots De Passe Abonné Supplémentaires

    Displays all configured additional subscriber passwords for the Configuration Manager, API and Action URLs. Documents imprimés Prints a list of the configured additional subscriber passwords. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 497 -...

  • Page 498: Standard Automatiques Svi

    Using the Configuration Manager ( Synthèses > Standard automatiques SVI) Displays all configured automatic receptions and the corresponding destination numbers. Documents imprimés Prints a list of all configures automatic receptions. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 498 -...

  • Page 499: Fonction De Messagerie Vocale/Télécopie

    Value of the actaual occupied and maximun • possible storage space. Documents imprimés Prints a list of the configured Voice mail and fax boxes. Graphique Displays the memory assignment in a diagramme. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 499 -...

  • Page 500: Heures De Réveil

    Using the Configuration Manager ( Synthèses > Heures de réveil) Displays all configured wake-up times sorted by weekdays. Documents imprimés Prints a list of the configured wake-up times. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 500 -...

  • Page 501: Plages Horaires

    • Using the Configuration Manager ( Synthèses > Plages horaires) Displays the time periods the configurations are valid (12 a.m.-11:59 p.m.) as well as manually enabled configurations. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 501 -...

  • Page 502: Ports

    Synthèses > Ports) Displays all configured and fixed ports of the PBX and the used transport protocols. Documents imprimés Prints a list of the configured and fixed ports. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 502 -...

  • Page 503: Plan De Répartition Des Numéros

    The internal numbering plan of the PBX permits the allocation of 2 to 4- digit phone numbers in the 10-9999 range. Double allocation of a number is not possible. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 503 -...
  • Page 504 Note: The phone numbers can be shown in the Synthèse globale or Groupé par type. Note: In the overview Groupé par type click for a type to list the configured numbers. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 504 -...

  • Page 505: Surveillance

    Surveillance Surveillance Diagnostic réseau Affectation ext. Canaux de communication Statut comptes VoIP Statut abonnés internes Statut relais IP Messages système Flux de données réseau Messages d’état COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 505 -...

  • Page 506: Diagnostic Réseau

    Surveillance > Diagnostic réseau) When sending a ping to a remote host (e. g. computer, PBX) in the network, its reachability and the routing time is checked. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 506 -...

  • Page 507: Affectation Ext. Canaux De Communication

    Note: When opening the page it first shows the status which is automatically updated every 30 seconds. available. used. not available. emergency call ability. no emergency call ability. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 507 -...

  • Page 508: Statut Comptes Voip

    The first steps are the DNS request and an evaluation of the DNS server response. Registration in progress Registration successful Error, for example caused by: • PBX not connected (cable not plugged or defective) • DSL modem defective COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 508 -...
  • Page 509 Firewall blocks SIP transport protocol or otherwise does not allow Voice over IP Enregistrement REGISTER request successful Faulty STUN request. Current status must be checked again. Note: Some providers have STUN disbaled. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 509 -...
  • Page 510 Faulty STUN request. Current status must be checked again. Error, for example caused by: • Outbound proxy offline • Faulty outbound proxy settings • Faulty domain settings COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 510 -...
  • Page 511 Statut comptes VoIP • Faulty account data (check user name, password and authentication ID) • Outbound proxy currently inactive (e. g. maintenance work) • Account blocked COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 511 -...

  • Page 512: Statut Abonnés Internes

    Note: The PBX cannot automatically recognize the removal of a device. It’s hardware status can be reset under Abonné > Propriétés > Paramètres de base > Réinitialiser le statut du matériel. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 512 -...
  • Page 513 Paramètres de base > Réinitialiser le statut du matériel. Registration VoIP phones No registration. Successful encrypted registration of the VoIP subscriber. Successful unencrypted registration of the VoIP subscriber. Registration error with error message. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 513 -...
  • Page 514 Firmware distributing phone. Subscribers/Door terminals Under Subscribers and Interphones, all known devices that are assigned to a subscriber or a door terminal are displayed. On the right COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 514 -...
  • Page 515 MAC address sent by the device. If these devices shall no longer be displayed, they can be deleted (page Abonnés (Abo) > Téléphones non attribués). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 515 -...

  • Page 516: Statut Relais Ip

    Displays information about the switching status of the IP relays. Note: When opening the page it first shows the status which is automatically updated every 30 seconds. However, not all status information can be automatically updated. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 516 -...

  • Page 517: Messages Système

    Note: If you update your firmware from Version 6.4 to 6.6, old log files are grouped to form a *.tar archive in the SFTP range. Documents imprimés Prints a list of the system events. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 517 -...

  • Page 518: Flux De Données Réseau

    Proceed as follows: • Using the Configuration Manager COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 518 -...
  • Page 519 4. If the error can be reproduced easily, try to repeat it now. 5. To stop the recording of the network log, click Arrêter la trace. 6. Save the file. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 519 -...

  • Page 520: Messages D'état

    Note: If an error occurs, the status messages appear directly after you log into the Configuration Manager. Note: When opening the page it first shows the status which is automatically updated every 30 seconds. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 520 -...

  • Page 521: Settings - Configuration Manager

    Settings – Configuration Manager Settings – Configuration Manager Matériel Réseaux publics Abonnés (Abo) Groupes Périphériques Calendriers Routage Fonctions Données des utilisateurs Administration COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 521 -...

  • Page 522: Matériel

    Matériel Matériel Sélection des modules Configuration du port COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 522 -...

  • Page 523: Sélection Des Modules

    Sélection des modules Sélection des modules Settings of the Modules COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 523 -...

  • Page 524: Settings Of The Modules

    Select the modules that are inserted in the corresponding slot. Déplacer Moves a module to another slot. The settings already made for this module will not be lost by this action. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 524 -...

  • Page 525: Configuration Du Port

    Configuration du port Configuration du port Settings of the Ports COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 525 -...

  • Page 526: Settings Of The Ports

    Settings of the Ports Settings of the Ports 2BRI 2FXO COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 526 -...

  • Page 527: 2Bri

    S0 Port is used as internal S port. internal UP0 Port is used as internal U port. externe Port is used as external port. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 527 -...
  • Page 528 ISDN PTMP connection (Point-to-Multipoint) with up to 10 multiple subscriber numbers (MSNs). Connexion PTP ISDN PTP connection (Point-to-Point) with a PBX base number and Direct Dial In numbers (DDI numbers). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 528 -...

  • Page 529: 2Fxo

    Port is not used and port is not taken into account for the calculation of the total number of existing ports/call channels. externe Port is used as external port. Configurer Opens the page Connexion analogique (see Analogue Connection). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 529 -...

  • Page 530: Réseaux Publics

    Réseaux publics Réseaux publics Indicatif Appels d’urgence Analogique RNIS VoIP Acheminement des appels Transfert d’appel COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 530 -...

  • Page 531: Indicatif

    Indicatif Indicatif Settings of the Exchange Line Request COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 531 -...

  • Page 532: Settings Of The Exchange Line Request

    Settings of the Exchange Line Request Settings of the Exchange Line Request Exchange Line Request/Exchange Line Access Number Prefixes Signalling Tones COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 532 -...

  • Page 533: Exchange Line Request/Exchange Line Access Number

    Note: COMfortel 600: For all phone numbers that are entered in the configuration of the phone (concerns speed dialling keys and phone COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 533 -...
  • Page 534 Note: Changing the exchange line access number is only meaningful if another exchange line access number is normally used (e.g., in England). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 534 -...
  • Page 535 Exchange Line Request/Exchange Line Access Number Note: Note that changing the exchange line access number restricts the phone numbering plan. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 535 -...

  • Page 536: Prefixes

    Indicatif international International phone prefix (e. g. 0044 for the UK). These are necessary for some functions of the PBX (e.g. Call Through, Call restrictors/Call deblockers). Indicatif régional COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 536 -...
  • Page 537 The digits in the table below are the common LCR number prefixes in Germany. For other countries, more LCR number prefixes (a total of 10) can be entered. Nombre de chiffres Les chiffres commencent par 0100 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 537 -...

  • Page 538: Signalling Tones

    Note: Do not change the preconfigured values for dial tone, ringer and busy tone unless you are told to do so by our support staff. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 538 -...

  • Page 539: Appels D'urgence

    Appels d’urgence Appels d’urgence Settings of the Emergency Calls COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 539 -...

  • Page 540: Settings Of The Emergency Calls

    Settings of the Emergency Calls Settings of the Emergency Calls Emergency Call has Priority Emergency Numbers Service Numbers COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 540 -...

  • Page 541: Emergency Call Has Priority

    Using the Configuration Manager (on the following pages) Réseaux publics > Indicatif Abonné > Propriétés > Paramètres > Indicatif Abonnés (Abo) > Synthèse des fonctions > Paramètres > Indicatif > Configurer COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 541 -...
  • Page 542 Solve the problem by assigning new phone numbers to the internal subscribers in question. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 542 -...

  • Page 543: Emergency Numbers

    If this also applies to the location at which the PBX is installed, you do not need to enter an area code. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 543 -...
  • Page 544 Adds a new emergency or service number. Important: The exchange line access number is never entered when entering emergency or service numbers. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 544 -...

  • Page 545: Service Numbers

    The name is used for display purposes on the system phone. The name along with the phone number also appears on some pages of the Configuration Manager (e.g. Call data list). Nouveau COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 545 -...
  • Page 546 Adds a new emergency or service number. Important: The exchange line access number is never entered when entering emergency or service numbers. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 546 -...

  • Page 547: Analogique

    Analogique Analogique Settings of the Analogue Connection Expert Configuration of the Analogue Connection COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 547 -...

  • Page 548: Settings Of The Analogue Connection

    Settings of the Analogue Connection Settings of the Analogue Connection Analogue Connection Analogue Phone Number COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 548 -...

  • Page 549: Analogue Connection

    Using the Configuration Manager (page Réseaux publics > Analogique > Numéros de téléphone) Requirements: • External analogue port (optional, see Technical Data in the Instructions) Connexion analogique Select the analogue connection to be displayed/configured. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 549 -...

  • Page 550: Analogue Phone Number

    Using the Configuration Manager (page Réseaux publics > Analogique > Numéros de téléphone) Requirements: • External analogue port (optional, see Technical Data in the Instructions) Connexion analogique Select the analogue connection to be displayed/configured. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 550 -...

  • Page 551: Expert Configuration Of The Analogue Connection

    Expert Configuration of the Analogue Connection Analogue Connection General Info Line Connection Start of Call (Outgoing Calls) End of the Call Clip Feature Codes Tones Ring Signal COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 551 -...

  • Page 552: Analogue Connection

    Note: You do not usually need to change these default values. However, if you do need to, follow the instructions from your network provider. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 552 -...
  • Page 553 Analogue Connection Copier les paramètres vers Exécuter Copies the expert configuration settings to the selected port. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 553 -...

  • Page 554: General Info

    Note: You do not usually need to change these default values. However, if you do need to, follow the instructions from your network provider. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 554 -...
  • Page 555 General Info Copier les paramètres vers Exécuter Copies the expert configuration settings to the selected port. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 555 -...

  • Page 556: Line Connection

    The waiting time for a line connection setting specifies the time (in seconds) after which the PBX stops establishing the connection if it does not recognise a dial tone, although the wait for dial tone setting is enabled. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 556 -...
  • Page 557 Note: If loop current is detected, the line is used. Note: If no loop current is detected, the PBX treats the line as if it is either not enabled or not present. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 557 -...

  • Page 558: Start Of Call (Outgoing Calls)

    Note: Select as short a time as possible, because the PBX does not forward the last number to the public exchange until the specified time has passed. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 558 -...
  • Page 559 The PBX also creates the connection if it detects a call tone, and then a voice, even before the waiting time has passed. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 559 -...

  • Page 560: End Of The Call

    In this situation, the subscriber must signal to the PBX that the call is ended by disconnecting. Longueur minimale de la tonalité occupée (3-20 secondes) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 560 -...
  • Page 561 The PBX must recognise the DTMF code "D" sent by the network provider at the end of the call. The PBX recognises the end of the call when the network provider sends DTMF code "D". COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 561 -...

  • Page 562: Clip

    CLIP information. Aucune The network provider does not send the CLIP information. The network provider uses Frequency Shift Keying to send the CLIP information. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 562 -...
  • Page 563 Amplification (0 à +25 dB) CLIP information amplification specifies the number of decibels by which the PBX increases or reduces all the audio signals when CLIP information is being received. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 563 -...

  • Page 564: Feature Codes

    Activer le transf. immédiat (CFU) Désactiver le transf. immédiat (CFU) Activer le transf. si occupé (CFB) Désactiver le transf. si occupé (CFB) Activer le transf. si non-réponse (CFNR) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 564 -...
  • Page 565 The * and # characters • n as a wildcard for the phone number • • , (comma) for a one second pause R as a wildcard for a flash • COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 565 -...

  • Page 566: Tones

    If the required connection is busy (busy signal 1), or if the network is overloaded (busy signal 2, e.g. directly after dialling the local area code). • Tonalité d’appel During the call phase. Tonalité d’intérêt spéciale • COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 566 -...
  • Page 567 Tonalité 2 (tonalité spéciale) Tonalité 3 (tonalité Centrix) Busy tone 1 (call target busy) Busy tone 2 (network busy) Tonalité d’appel 1 Tonalité d’appel 2 Tonalité d’intérêt spéciale COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 567 -...

  • Page 568: Ring Signal

    Activer le transf. immédiat (CFU) Désactiver le transf. immédiat (CFU) Activer le transf. si occupé (CFB) Désactiver le transf. si occupé (CFB) Activer le transf. si non-réponse (CFNR) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 568 -...
  • Page 569 The * and # characters • n as a wildcard for the phone number • • , (comma) for a one second pause R as a wildcard for a flash • COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 569 -...

  • Page 570: Rnis

    Settings of the PTMP Connection Expert Configuration of the PTMP Connection Settings PBX Base Number/Bundle Expert Configuration for the PTP Connection Settings of the Extension Settings of the Additional Numbers COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 570 -...

  • Page 571: Settings Of The Ptmp Connection

    Settings of the PTMP Connection Settings of the PTMP Connection Network Provider Miscellaneous Multiple Subscriber Numbers COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 571 -...

  • Page 572: Network Provider

    "This phone does not allow emergency calls. Please use an alternative." Note: If you have updated your firmware from Version 6.4 to 6.6, the phone allows emergency calls by default. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 572 -...

  • Page 573: Miscellaneous

    They must be entered in the PBX and GSM gateway configurations. Note: When you configure the GSM gateway, you must also input the connection type of the ISDN connection. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 573 -...
  • Page 574 Numéros de téléphone d’exception (and the corresponding accesses, also configured on this page) or via a configured preferred exchange line (Paramètres de ligne for subscribers or groups). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 574 -...

  • Page 575: Multiple Subscriber Numbers

    CLIP no screening switched on for the ISDN connection Customer-specific phone number (e.g. a service phone number) that is transferred to the destination by the exchange line without its correctness being checked. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 575 -...
  • Page 576 PBX. Note: See Ringtones for information about exceptions to signalling and sound sequences. Nouveau Adds a new phone number. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 576 -...

  • Page 577: Expert Configuration Of The Ptmp Connection

    Expert Configuration of the PTMP Connection Expert Configuration of the PTMP Connection Liasion Point-Multi-Point (PMP) General Info Routage Transfert d’appel Présentation du numéro de téléphone COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 577 -...

  • Page 578: Liasion Point-Multi-Point (Pmp)

    Select the country for this exchange line. Copier les paramètres vers Exécuter The settings of this port can be copied an transferred for another port. Informations de coûts Requirements: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 578 -...
  • Page 579 Important: If you are using the Soft-LCR 4.0 LCR procedure, the duration of the call and your own table of tariffs are used to calculate the charges. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 579 -...

  • Page 580: General Info

    Depending on the country and the settings for the local area code above, a dial level must be selected (example: In Belgium, local area codes do not exist. Here, the dial level Emplacement must not be selected). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 580 -...
  • Page 581 Interfering noise during dialling phase are avoided. Always send DTMF digit after inband info Note: This is a country-specific setting (only relevant in Italy). All outstanding digits are transferred via DTMF. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 581 -...
  • Page 582 Note: This is a country-specific setting (only relevant in Italy). T310 is a timer for ISDN that disconnects a call connection after a certain time. The call is not disconnected after a certain time. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 582 -...

  • Page 583: Routage

    Note: LCR must be disabled if the network provider does not support LCR. Note: However, you can always perform LCR manually by dialling a provider area code prefix if the network provider supports the dial-around service. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 583 -...
  • Page 584 Nombre de chiffres Les chiffres commencent par 0100 Nouveau A new digit is added to the table. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 584 -...

  • Page 585: Transfert D'appel

    Special form of the Keypad call forwarding method in Spain. Installation CR The call forwarding is controlled in the PTP connection. Not every provider supports this method. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 585 -...
  • Page 586 Renouveler le transfert d’appel en cas de redémarrage du système When rebooting the PBX, the saved data of the call forwarding is renewed. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 586 -...
  • Page 587 (For call forwarding via the PBX, use any available call channel). SETTINGS FOR CALL FORWARDING METHODS CF/CR/CD FACILITY COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 587 -...
  • Page 588 Le numéro composé (CDPN) contient un préfixe Enter a prefix (*, #, 0-9; max. 4 digits) to send possibly necessary control commands to the provider. Le numéro composé (CDPN) contient un suffixe COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 588 -...
  • Page 589 CALL FORWARDING UNDCONDITIONAL (CFU) Transfert d’appel disponible dans la ligne If the exchange line has a CFU, this function can be enabled. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 589 -...
  • Page 590 Keypad-/Registro code: Disable CFB The feature codes specify the character strings the ISDN network provider requires to execute a service feature on the ISDN connection Possible entries: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 590 -...
  • Page 591 The * and # characters • • n as a wildcard for the destination number (CDPN) s as a wildcard for the own phone number (MSN) • COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 591 -...

  • Page 592: Présentation Du Numéro De Téléphone

    Select the type (Unknown, Subscriber, National, International) how the phone number shall be transferred. Select the phone number format dependent on the phone number type. CDPN receives prefix COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 592 -...
  • Page 593 Select the type (Unknown, Subscriber, National, International) how the phone number shall be transferred. Select the phone number format dependent on the phone number type. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 593 -...
  • Page 594 Enabled Identité en départ for incmong calls Note: The settings ‚of type‘ and ‚in format‘ build a group which means both settings must be made in dependency to each other. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 594 -...
  • Page 595 Must be selected in Spain. Note: Depending on the provider, in Spain the special encoding Par défaut might as well be selected. FOR INCOMING CALLS FOR INCOMING CALLS COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 595 -...
  • Page 596 Note: This is a country-specific setting (only relevant in Austria). Enter a waiting time until the direct dialling (between 4 and 8 seconds). This is useful when the phone number is first transferred incompletely. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 596 -...

  • Page 597: Settings Pbx Base Number/Bundle

    (Direct Dial In - DDI) extension numbers. The network provider assigns the phone numbers for the connection. The phone number to be dialled is formed from the PBX base number + (DDI) extension number. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 597 -...
  • Page 598 In contrast, if the caller only dials 0, the fallback call distribution function is enabled as soon as the time for selecting a suffix dialling digit has passed. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 598 -...
  • Page 599 (Paramètres de ligne for subscribers or groups). La ligne peut passer des appels d’urgence Requirements: • The corresponding connection must allow emergency calls This exchange line can be used for emergency calls. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 599 -...
  • Page 600 Note: A "primary multiplex interface" is the same as a bundle and cannot be combined with other connections. Nouveau Adds a new phone number. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 600 -...

  • Page 601: Expert Configuration For The Ptp Connection

    Expert Configuration for the PTP Connection Expert Configuration for the PTP Connection Connexion PTP Général Routage Transfert d’appel Présentation du numéro de téléphone COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 601 -...

  • Page 602: Connexion Ptp

    Select the country for this exchange line. Copier les paramètres vers Exécuter The settings of this port can be copied an transferred for another port. Informations de coûts COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 602 -...
  • Page 603 CCBS Requirements: • Service feature CCNR (callback on no response) is enabled by the network provider. • Configured prefixes (country prefix and local area code) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 603 -...
  • Page 604 PBX and therefore the function cannot be performed. Important: In addition, this function can often only be used if both call partners are using the same network provider. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 604 -...

  • Page 605: Général

    The selection of the dial level (Location, National, International) is country- specific. Depending on the country and the settings for the local area code above, a dial level must be selected (example: In Belgium, local COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 605 -...
  • Page 606 Temporisation de la langue si Setup-Ack avec Inband Info Interfering noise during dialling phase are avoided. Always send DTMF digit after inband info Note: This is a country-specific setting (only relevant in Italy). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 606 -...
  • Page 607 Note: This is a country-specific setting (only relevant in Italy). T310 is a timer for ISDN that disconnects a call connection after a certain time. The call is not disconnected after a certain time. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 607 -...

  • Page 608: Routage

    Note: LCR must be disabled if the network provider does not support LCR. Note: However, you can always perform LCR manually by dialling a provider area code prefix if the network provider supports the dial-around service. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 608 -...
  • Page 609 Nombre de chiffres Les chiffres commencent par 0100 Nouveau A new digit is added to the table. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 609 -...

  • Page 610: Transfert D'appel

    Special form of the Keypad call forwarding method in Spain. Installation CR The call forwarding is controlled in the PTP connection. Not every provider supports this method. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 610 -...
  • Page 611 Renouveler le transfert d’appel en cas de redémarrage du système When rebooting the PBX, the saved data of the call forwarding is renewed. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 611 -...
  • Page 612 (For call forwarding via the PBX, use any available call channel). SETTINGS FOR THE CALL FORWARDING METHODS CF-/CR-/CD- FACILITY Service Indicator COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 612 -...
  • Page 613 Enter a postfix (*, #, 0-9; max. 4 digits) to send possibly necessary control commands to the provider. MSN/DDI fwd. Destination number uses Soft-LCR 4.0 and manual COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 613 -...
  • Page 614 If the exchange line has a CFU, this function can be enabled. Note: If the exchange line does not have a CFU, this function must be disabled. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 614 -...
  • Page 615 If the exchange line has a CFNR, this function can be enabled. Note: If the exchange line does not have a CFNR, this function must be disabled. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 615 -...

  • Page 616: Présentation Du Numéro De Téléphone

    Select the phone number format dependent on the phone number type. CDPN receives prefix Enter a prefix (*, #, 0-9; max. 4 digits) to send possibly necessary control commands to the provider. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 616 -...
  • Page 617 Select the phone number format dependent on the phone number type. Signaler les types d’appel LLC comme Audio 3 kHz Selection for fax devices and analogue modems (e. g. alarm systems and emergency devices). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 617 -...
  • Page 618 Select the type (Unknown, Subscriber, National, International) how the phone number shall be transferred. Select the phone number format dependent on the phone number type. CONNECTED CALLS (COPN) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 618 -...
  • Page 619 Note: This is a country-specific setting (only relevant in Austria). Enter a waiting time until the direct dialling (between 4 and 8 seconds). This is useful when the phone number is first transferred incompletely. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 619 -...

  • Page 620: Settings Of The Extension

    PBX. In other words, the total maximum number of MSNs, DDI numbers and additional numbers is 250. Phone number for CLIP no screening Requirements: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 620 -...
  • Page 621 PBX. Note: See Ringtones for information about exceptions to signalling and sound sequences. Nouveau Adds a new phone number. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 621 -...

  • Page 622: Settings Of The Additional Numbers

    PBX. In other words, the total maximum number of MSNs, DDI numbers and additional numbers is 250. Phone number for CLIP no screening Requirements: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 622 -...
  • Page 623 PBX. Note: See Ringtones for information about exceptions to signalling and sound sequences. Nouveau Adds a new phone number. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 623 -...

  • Page 624: Voip

    Settings of the VoIP Provider Management VoIP Account Settings for the VoIP Accounts Expert Settings of the PTMP Connection Expert Settings of the PTP Connection Settings Additional Numbers VoIP COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 624 -...

  • Page 625: Management Of The Voip Provider

    A file with individual provider access data (*.XML) will be downloaded from the update server. Depending on the Internet connection, this file is then either saved to a data storage device (PC) or directly to the PBX. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 625 -...
  • Page 626 The list of providers is saved to the (PC) data storage device in a file called provider.tgz. Copier Selects an existing provider from the list of providers and uses that provider as the basis for creating a new VoIP provider. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 626 -...

  • Page 627: Settings Of The Voip Provider

    Settings of the VoIP Provider Settings of the VoIP Provider Settings Number Presentation (outgoing) Evaluation of Incoming SIP Messages COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 627 -...

  • Page 628: Sip

    There are both country-specific and provider-specific reasons why name resolution is not always successful via the default gateway. In such cases, another way should be chosen here. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 628 -...
  • Page 629 SIP registrar, registry, SIP server, SIP registry server). Enter this data as an IP address or a URL. Note: The page Synthèses > Ports shows an overview of the PBX ports (incoming and outgoing). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 629 -...
  • Page 630 IP address that can be used by a different network (e.g. the public switched phone network). If NAT traversal is switched on, and a query is COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 630 -...
  • Page 631 Requirements: • Registered fixed IP address (see Settings) NAT traversal is performed by the PBX. The VoIP provider requires a connection via a static public IP address. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 631 -...
  • Page 632 The outbound proxy is a fixed default setting. Enter this data as an IP address or a URL. Note: The Synthèses > Ports page shows an overview of the PBX ports (incoming and outgoing). SIP port (1 to 65535) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 632 -...
  • Page 633 A connection is not set up to transmit the digits dialled here to the provider until the delay time after the last digit is dialled has passed. All the digits COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 633 -...
  • Page 634 SIPS. SIPS Encryption of SIPS via TLS. SIP/TLS Encryption of SIP via TLS. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 634 -...
  • Page 635 Note: If the actual IP operating mode is IPv6, STUN cannot be used as a NAT method either for SIP or RTP. Sécurité accrue The provider provides better levels of security to protect the PBX against external attacks. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 635 -...

  • Page 636: Rtp

    Pour les canaux VoIP réservés aux appels entrants Pour les canaux VoIP réservés aux appels sortants Number of VoIP channels provided by the VoIP provider to be used only for incoming/outgoing calls. SRTP COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 636 -...
  • Page 637 If NAT traversal is switched on, and a query is sent from a local IP address to the public network, the sending IP address COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 637 -...
  • Page 638 Sortant (RFC 2833) The PBX uses different channels to transfer the DTMF signals and the voice data. The DTMF tones are filtered out of the voice data. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 638 -...
  • Page 639 The codec actually used for a call is not fixed until the codec is negotiated with the VoIP provider. Meilleure qualité possible Selects a codec sequence with best possible VoIP call quality (high bandwidth) as highest priority. Bon compromis COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 639 -...
  • Page 640 If the call quality is impacted frequently, it is a good idea to only select codecs with lower bandwidths in theParamètres Codec priority list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 640 -...

  • Page 641: Settings

    This information includes the IP address and port outside their private network that is viewed as the source of their data. This information is entered in the requests, instead of the actual private IP address/port. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 641 -...
  • Page 642 (the connection to the call forwarding destination number will therefore be switched through in a "surprising" way). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 642 -...
  • Page 643 The SIP stack saves a resource record entry each for PTR, SRV and AAAA with that the preceded destination was reached. As long as the DNS server delivers this entry it will be prioritised. Adresse IP publique statique COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 643 -...
  • Page 644 Two separate media lines for disabling audio and negotiating the fax protocol. Variant 1 Only one media line for negotiating the fax protocol (the media line for disabling audio is not used). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 644 -...

  • Page 645: Number Presentation (Outgoing)

    The destination phone number is transmitted from the PBX to the VoIP provider with the entire country code in mobile telephony format (e.g. +44). Country code without leading zeroes COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 645 -...
  • Page 646 Your own external phone number, that is to be transferred, is sent to the VoIP provider with the entire country code in mobile telephony format (e.g. +44). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 646 -...
  • Page 647 If prefixes are necessary for converting your own phone number, the prefixes set for the account are used (Réseaux publics > VoIP > Comptes > Configurer). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 647 -...
  • Page 648 You can also choose which header is to be used. Méthode de non-présentation du numéro de téléphone Requirements: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 648 -...
  • Page 649 User name section in the From header contain "anonymous". Note: Number presentation suppression in accordance with RFC 3325, by using a privacy header, is also used automatically. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 649 -...

  • Page 650: Evaluation Of Incoming Sip Messages

    Surveillance > Flux de données réseau and view it in the Wireshark programme. Select the options you require in the list fields under Hiérarchisation des recherches (description Wireshark). The COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 650 -...
  • Page 651 Selects an evaluation method for phone numbers which will work for most providers. Ligne de requête Forces the phone number to be evaluated using the Request Line. En-tête « To » COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 651 -...
  • Page 652 Call Through via VoIP. Caution: As soon as you have enabled this option, your phone and PBX are open to attacks such as the transfer of manipulated phone numbers. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 652 -...

  • Page 653: Management Voip Account

    Proceed as follows: Using the Configuration Manager (page Réseaux publics > Voice • over IP (VoIP page) > Comptes) Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 653 -...

  • Page 654: Settings For The Voip Accounts

    Settings for the VoIP Accounts Settings for the VoIP Accounts Network Provider Location/Access Data Miscellaneous Phone Numbers for PTP Connection Phone Numbers for PTMP connection COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 654 -...

  • Page 655: Network Provider

    Note: The phone allows emergency calls by default. Check you can actually use your account to make emergency calls. Not all network providers allow emergency calls. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 655 -...

  • Page 656: Location/Access Data

    Note: The default exchange line access number on the PBX is 0 in the factory settings. However, this can be changed. Note that changing the exchange line access number restricts the phone numbering plan. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 656 -...
  • Page 657 Voice over IP service (e.g. a dial-in password). Find out what information is needed for the dial-in and enter it accordingly. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 657 -...
  • Page 658 Note: You can only input an entry in this field if the VoIP provider has assigned an authorisation ID. Caution: Visible passwords are a security risk. • After you enter your password, click on Attribuer les mots de passe. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 658 -...

  • Page 659: Miscellaneous

    Note: You will receive the settings data from the VoIP provider with whom you have set up the account. Compte Select the account to be displayed/configured. Paramètres expert Configurer Opens the expert settings page. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 659 -...

  • Page 660: Phone Numbers For Ptp Connection

    Note: In Germany, some providers only offer this service feature for PTP connections. The CLIP no screening function for VoIP connections also depends on which provider is being used. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 660 -...
  • Page 661 Note: If no display name has been entered, the account name is displayed. Note: If your provider (in Germany) is T-Online, you must also enter the VoIP phone number you received from them under Nom d’affichage. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 661 -...
  • Page 662 PBX. Note: See Ringtones for information about exceptions to signalling and sound sequences. Nouveau Adds a new phone number. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 662 -...

  • Page 663: Phone Numbers For Ptmp Connection

    Note: In Germany, some providers only offer this service feature for PTP connections. The CLIP no screening function for VoIP connections also depends on which provider is being used. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 663 -...
  • Page 664 Note: If no display name has been entered, the account name is displayed. Note: If your provider (in Germany) is T-Online, you must also enter the VoIP phone number you received from them under Nom d’affichage. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 664 -...
  • Page 665 PBX. Note: See Ringtones for information about exceptions to signalling and sound sequences. Nouveau Adds a new phone number. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 665 -...

  • Page 666: Expert Settings Of The Ptmp Connection

    Expert Settings of the PTMP Connection Expert Settings of the PTMP Connection VoIP Account General Info Routing Call Forwarding COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 666 -...

  • Page 667: Voip Account

    When setting up and relocating the PBX, the country-specific settings are set automatically. County settings for this exchange line Requirements: • Adopt settings from PBX location (Germany) disabled Select the country for this exchange line. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 667 -...

  • Page 668: General Info

    Depending on the country and the settings for the local area code above, a dial level must be selected (example: In Belgium, local area codes do not exist. Here, the dial level Emplacement must not be selected). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 668 -...

  • Page 669: Routing

    The digits in the table below are the common LCR number prefixes in Germany. For other countries, more LCR number prefixes (a total of 10) can be entered. Nombre de chiffres Les chiffres commencent par COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 669 -...
  • Page 670 Routing 0100 Nouveau A new digit is added to the table. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 670 -...

  • Page 671: Call Forwarding

    CLIP no scrrening is used which is not supported by many providers. For call forwarding via the PBX, use any available call channel Requirements: • Enabled call forwarding method 2. B channel COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 671 -...
  • Page 672 The device checks whether the destination number involved in call forwarding for external numbers has been set up as an exception number. If so, the call is sent along the configured path. If the destination number COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 672 -...
  • Page 673 The feature codes specify the character strings the VoIP network provider requires to execute a service feature on the VoIP connection Possible entries: Digits: 0 to 9 • • The * and # characters COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 673 -...
  • Page 674 (MSN) CALL FORWARDING NO REPLY (CFNR) Transfert d’appel disponible dans la ligne If the exchange line has a CFNR, this function can be enabled. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 674 -...
  • Page 675 , (comma) for a 0,5 second pause • • n as a wildcard for the destination number (CDPN) • m as a wildcard for the own phone number (MSN) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 675 -...

  • Page 676: Expert Settings Of The Ptp Connection

    Expert Settings of the PTP Connection Expert Settings of the PTP Connection VoIP Account General Info Routing Call Forwarding COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 676 -...

  • Page 677: Voip Account

    When setting up and relocating the PBX, the country-specific settings are set automatically. County settings for this exchange line Requirements: • Adopt settings from PBX location (Germany) disabled Select the country for this exchange line. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 677 -...

  • Page 678: General Info

    Depending on the country and the settings for the local area code above, a dial level must be selected (example: In Belgium, local area codes do not exist. Here, the dial level Emplacement must not be selected). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 678 -...

  • Page 679: Routing

    The digits in the table below are the common LCR number prefixes in Germany. For other countries, more LCR number prefixes (a total of 10) can be entered. Nombre de chiffres Les chiffres commencent par COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 679 -...
  • Page 680 Routing 0100 Nouveau A new digit is added to the table. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 680 -...

  • Page 681: Call Forwarding

    CLIP no scrrening is used which is not supported by many providers. For call forwarding via the PBX, use any available call channel Requirements: • Enabled call forwarding method 2. B channel COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 681 -...
  • Page 682 The device checks whether the destination number involved in call forwarding for external numbers has been set up as an exception number. If so, the call is sent along the configured path. If the destination number COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 682 -...
  • Page 683 Note: If the exchange line does not have a CFU, this function must be disabled. CALL FORWARDING IF BUSY (CFB) Transfert d’appel disponible dans la ligne If the exchange line has a CFB, this function can be enabled. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 683 -...
  • Page 684 If the exchange line has a CFNR, this function can be enabled. Note: If the exchange line does not have a CFNR, this function must be disabled. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 684 -...

  • Page 685: Settings Additional Numbers Voip

    Customer-specific phone number (e.g. a service phone number) that is transferred to the destination by the exchange line without its correctness being checked. The name is used for display purposes on the system phone. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 685 -...
  • Page 686 PBX. Note: See Ringtones for information about exceptions to signalling and sound sequences. Nouveau Adds a new phone number. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 686 -...

  • Page 687: Acheminement Des Appels

    Acheminement des appels Acheminement des appels Management for the Call Distribution Settings for Call Distribution COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 687 -...

  • Page 688: Management For The Call Distribution

    Management for the Call Distribution Management for the Call Distribution Call Distribution for COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 688 -...

  • Page 689: Call Distribution For

    Select the connections to be displayed/configured. A separate call distribution is set for each external connection. A single connection as is defined here as: • A PTMP connection (fixed network or GSM) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 689 -...
  • Page 690 No de téléphone interne | Nom For a PTP connection without linear call distribution or for extensions differing from linear call distribution, the internal destinations must be selected. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 690 -...
  • Page 691 (subscriber, group, voice mail/fax box or automatic reception). Note: External numbers, e.g., those used as remote switching/ programming numbers or call through numbers, may not be used in the call distribution. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 691 -...

  • Page 692: Settings For Call Distribution

    Settings for Call Distribution Settings for Call Distribution Call Distribution for Modem/Fax Call Distribution COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 692 -...

  • Page 693: Call Distribution For

    Fallback phone number and no Announcement before Answering: The call will be ringing on the selected internal number. • Fallback phone number and Announcement before Answering: Immédiat COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 693 -...
  • Page 694 • Configured connection type PTP connection A 1:1 assignment for the extensions is made automatically for internal numbers and external extensions that are matching the extensions block. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 694 -...

  • Page 695: Modem/Fax Call Distribution

    (subscriber, group, voice mail/fax box). Aucune reconnaissance There is no automatic modem/fax call distribution. The active fax call distribution is enabled. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 695 -...
  • Page 696 Configured connection type analogue connections Time interval in seconds that the PBX has for making the identification of fax or modem. No de téléphone interne | Nom Requirements: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 696 -...
  • Page 697 • Configured connection type PTP connection A 1:1 assignment for the extensions is made automatically for internal numbers and external extensions that are matching the extensions block. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 697 -...

  • Page 698: Transfert D'appel

    Transfert d’appel Transfert d’appel Settings for the Call Forwarding COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 698 -...

  • Page 699: Settings For The Call Forwarding

    Settings for the Call Forwarding Settings for the Call Forwarding Call Forwarding for ... COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 699 -...

  • Page 700: Call Forwarding For

    Note: On a system phone, you can switch on/off/over the call forwarding of external numbers either for the current configuration or for permanent configuration using the function key (see the manual for the phone). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 700 -...
  • Page 701 Destination number (external number or short-code number) to which external calls to the external number are to be forwarded. Supprimer Deletes the entry fields of the entries marked in the list. The entries themselves remain. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 701 -...

  • Page 702: Abonnés (Abo)

    Abonnés (Abo) Abonnés (Abo) Numéros de téléphone Provisioning d’IP Profils COMfortel DECT Propriétés / Synthèse des fonctions Téléphones non attribués Tous les abonnés COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 702 -...

  • Page 703: Numéros De Téléphone

    Numéros de téléphone Numéros de téléphone Management Subscriber COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 703 -...

  • Page 704: Management Subscriber

    ISDN unit or in the system phone as the (first) MSN. Also on an ISDN unit, make sure that the phone number is transmitted to the PBX. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 704 -...
  • Page 705 Périphériques > Assistant de périphériques for configuration of an announcement output ISDN end devices Téléphone System phone COMfortel dédié RNIS 1100/1200/1400/1500/1600/2500/2500 AB/2600 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 705 -...
  • Page 706 Standard VoIP end device (SIP) from other VoIP par manufacturers, soft phone (SIP) défaut Combiné pour Handset (e.g., COMfortel DECT 900C) on a COMfortel COMfortel DECT IP1040 Base IP1040 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 706 -...
  • Page 707 Note: For the new subscriber PINs and passwords will be automatically generated (you can change them using the page Abonnés (Abo) > Propriétés). The following passwords must be adapted: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 707 -...
  • Page 708 Reading with a bar code scanner enabled and connected to the computer (e. g. via a USB interface) • Reading e. g. on the menu oft the phone or on a label COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 708 -...
  • Page 709 Note: If a MAC address has been entered and assigned to a subscriber, the corresponding phone can already be provided with provisioning data during its first boot process. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 709 -...

  • Page 710: Provisioning D'ip

    Provisioning d’IP Provisioning d’IP Settings File Management COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 710 -...

  • Page 711: Settings

    There are IP phones that have a client certificate. Thus, the identity of a subscriber is bound to a unique digital certificate. This way, it can be determined who for example can access the subscriber data. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 711 -...
  • Page 712 Note: When switched off, provisioning can also be carried out on other possible networks (unsafe operation). Langue des téléphones après provisioning Phone language that is displayed on the phone after provisioning. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 712 -...

  • Page 713: File Management

    The COMfortel IP Editor simplifies the provisioning settings (e.g. NTP or function keys) and is only available for the COMfortel xx00 IP devices.The settings are adopted to the provisioning file after saving. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 713 -...
  • Page 714 Importer Importable file types: • *.xml • *.cfg • *.zip Exporter A provisioning file stored in the PBX can be saved on the PC as backup copy. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 714 -...
  • Page 715 An empty provisioning file (Standard.xml) is provided as default file. The Standard.xml file cannot be deleted or edited in the integrated file editor, but it can be viewed. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 715 -...
  • Page 716 Note: Under ID de compte you find the account IDs for the PBX and the exchange lines. Note: You will find further information about provisioning files on the Internet (see Auerswald Service Portal under Developer). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 716 -...

  • Page 717: Profils

    Profils Profils Management Profile Settings of the Subscriber Profiles Settings Profile Assignment COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 717 -...

  • Page 718: Management Profile

    The selected settings can be viewed (default profiles). Configurer The user-defined profiles can be adapted to the corresponding requirements (user-defined profiles). Nouveau Creation of a new profile. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 718 -...

  • Page 719: Settings Of The Subscriber Profiles

    Settings of the Subscriber Profiles Settings of the Subscriber Profiles Exchange Line Settings Reachability Authorisations Voicemail/ Fax Box Settings COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 719 -...

  • Page 720: Exchange Line Settings

    Note: When switched off, the setting under Abonnés (Abo) > Propriétés applies. Requirements: • For differently configurable functions for private and business calls: function activated Using the Configuration Manager (page Abonnés (Abo) > Tous les abonnés) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 720 -...
  • Page 721 This function is for example useful for remote extensions as the emergency call is issued at the location of the PBX and not at the location of the remote extension. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 721 -...
  • Page 722 The subscriber can dial the phone numbers entered in the call deblocker irrespective of his exchange line authorisation. So it extends the exchange line authorisation. Phone book authorisation business Phone book authorisation private Requirements: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 722 -...
  • Page 723 Note: If all released connections are busy, it is no longer possible to call. The subscriber can only use a connection with the setting Aucune attribution automatique by entering a character string (see Targeted Exchange Line Access). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 723 -...
  • Page 724 GSM gateway. Note: On a connection with Identité en départ enabled, the number presentation defined here is not considered. Note: Notes for suppressing number presentation COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 724 -...
  • Page 725 Note: If number presentation needs to be suppressed between the PBX and the network provider, the Présentation du numéro de téléphone (appels sortants) must also be configured as Aucune. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 725 -...
  • Page 726 Note: On a connection with a GSM gateway, the phone number presentation configured in the PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 726 -...

  • Page 727: Reachability

    Note: When switched off, the setting under Abonnés (Abo) > Propriétés applies. Liste blanche (appels entrants) Requirements: • Configured call deblocker Using the Configuration Manager (page Données des utilisateurs > Numéros spéciaux) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 727 -...
  • Page 728 On a second call, the called subscriber is busy • The multi-path call is not executed • CFB is executed • an answering machine at the 2 B-channel (ISDN) ist not called Rufumleitung COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 728 -...
  • Page 729 Transf. immédiat Numéro de téléphone composé Internal and external calls to the subscriber are forwarded immediately to the entered destination number. Transf. si occupé Numéro de téléphone composé COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 729 -...
  • Page 730 Numéro de téléphone composé Temps d’attente pour transf. si non-réponse Internal and external calls to the subscriber are forwarded after the entered delay time to the entered destination number. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 730 -...

  • Page 731: Authorisations

    The subscriber can switch relays and alarms manually. Commande du système par téléphone The subscriber may change settings of the PBX (e. g. do-not-disturb) using a menu/function key or a character string. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 731 -...
  • Page 732 The subscriber can forward the associated external number to an external destination. Transfer of external calls externally The subscriber can transfer a call between two external subscribers. CF (groups) / Follow me The subscriber can COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 732 -...
  • Page 733 Authorisations • switch group properties of groups which the subscriber is a member of. • switch on Follow-me. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 733 -...

  • Page 734: Voicemail/ Fax Box

    Note: When switched off, the setting under Abonnés (Abo) > Propriétés applies. Messagerie vocale Type de réponse aux appels Temps d’attente pour transf. si non-réponse Immédiat The voice mailbox will be called immediately. si non-réponse COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 734 -...
  • Page 735 Note: COMfortel system phones (ISDN, VoIP) do not receive info calls. New voice message are displayed on these phones via LED signalling (e. g. message button). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 735 -...

  • Page 736: Settings

    Note: When switched off, the setting under Abonnés (Abo) > Propriétés applies. Messagerie vocale Type de réponse aux appels Temps d’attente pour transf. si non-réponse Immédiat The voice mailbox will be called immediately. si non-réponse COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 736 -...
  • Page 737 Note: COMfortel system phones (ISDN, VoIP) do not receive info calls. New voice message are displayed on these phones via LED signalling (e. g. message button). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 737 -...

  • Page 738: Settings Profile Assignment

    A configuration depending profile can be assigned to each subscriber, group or voice mail/fax box. Tous contiennent le profil The same profile is assigned to all subcribers, groups or boxes for one configuration. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 738 -...

  • Page 739: Comfortel Dect

    Using the Configuration Manager to Configure a Function Key for PBX Functions Copying a Function Key Assignment into Other COMfortel DECT 900/900C Handsets Restoring a Phone Book from the PBX COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 739 -...

  • Page 740: Using The Configuration Manager To Switch On The Login Mode Of A Comfortel Dect 900 Base

    3. Select or clear the check box under Activer le mode de connexion. If you have enable the registration mode, click Enregistrer to enable the registration mode. The paging key on the COMfortel DECT 900 Base starts blinking. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 740 -...
  • Page 741 Note: With older firmware versions of COMfortel DECT 900/900C Handsets it might be necessary to put the handset close to the COMfortel DECT 900 Base during registration. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 741 -...

  • Page 742: Assigning Internal Phone Numbers To Comfortel Dect 900/900C Handsets

    IPUI of the handset/serial number of the handset. 4. Enter the identification number of the mobile handset under IPUI of the handset/serial number of the handset. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 742 -...
  • Page 743 ID numbers for these mobile handsets and to then select a number. 5. Select the mobile handset type in question under IPUI of the handset/ serial number of the handset. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 743 -...

  • Page 744: Using The Configuration Manager To Log Out Comfortel Dect 900/900C Handsets

    3. Enable the Se déconnecter check box for the corresponding subscriber. Click Enregistrer. Note: If the mobile handset is logged out, the unnecessary internal number can be deleted (Abonnés (Abo) > Numéros de téléphone). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 744 -...

  • Page 745: Using The Configuration Manager To Configure A Function Key For Pbx Functions

    ---: Enables any function to be entered. [Function]: Assigns the selected function to the key. When selecting a function, the fields Nom and Modèle pour la fonction de programmation are pre-assigned accordingly. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 745 -...
  • Page 746 Note: The character strings for the programming functions are listed in this manual under "Configuring and Operating Functions". 7. Repeat step 4 to 6 to assign the function key with additional PBX functions. Click Enregistrer. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 746 -...
  • Page 747 During the data transfer (duration: up to two minutes), the mobile handset is not available and "Copying from PBX" is shown on the display. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 747 -...

  • Page 748: Copying A Function Key Assignment Into Other Comfortel Dect 900/900C Handsets

    4. Select the phone number of the source in the list field under Source (numéro de téléphone de la pièce mobile COMfortel-DECT). 5. Select or clear the corresponding check boxes under Sélection. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 748 -...
  • Page 749 During the data transfer (duration: up to two minutes), the mobile handset is not available and "Copying from PBX" is shown on the display. 8. Click Fermer. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 749 -...

  • Page 750: Restoring A Phone Book From The Pbx

    4. Select or clear the Transmission de numéros de téléphone dans les téléphones cibles check box. 5. Select the phone number of the source in the list field under Source (numéro de téléphone de la pièce mobile COMfortel-DECT). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 750 -...
  • Page 751 During the data transfer (duration: up to two minutes), the mobile handset is not available and "Copying from PBX" is shown on the display. 8. Click Fermer. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 751 -...

  • Page 752: Propriétés / Synthèse Des Fonctions

    Propriétés / Synthèse des fonctions Propriétés / Synthèse des fonctions Settings of the Subscriber Properties COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 752 -...

  • Page 753: Settings Of The Subscriber Properties

    Settings of the Subscriber Properties Settings of the Subscriber Properties Basic Settings Exchange Line Settings Reachability Authorisations Analogue Settings VoIP Settings Voicemail /Fax Box Settings COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 753 -...

  • Page 754: Basic Settings

    Note: faculté libre: The function is currently not overridden by a profile. Note: (non commandé par le profil): The function can not be overridden by a profile. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 754 -...
  • Page 755 Configuration Manager (associated user name is the internal phone number) and for registering VoIP phones. Note: To change current PINs and passwords, click on Éditer le PIN et le mot de passe. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 755 -...
  • Page 756 Configuration Manager/API and Action URLs can be configured when logging in as subscriber. If only one of the above-mentioned requirements has been COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 756 -...
  • Page 757 The subscriber has access to the Configuration Manager / API. Accès aux URL d’action Note: Additional entries for Action URLs can also be generated system-wide (Périphériques > URL d’action). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 757 -...
  • Page 758 Connecté dans le gestionnaire de configuration Se déconnecter Requirements: • Administrator Displays existing logging-in of the user/sub-administrator. By clicking the user/sub-administrator is logged out of the Configuration Manager. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 758 -...
  • Page 759 The PBX does not automatically detect the removal of an analogue or standard ISDN phone. By clicking, the hardware status of the subscriber is reset on page Surveillance > Statut abonnés internes. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 759 -...

  • Page 760: Exchange Line Settings

    Note: faculté libre: The function is currently not overridden by a profile. Note: (non commandé par le profil): The function can not be overridden by a profile. Requirements: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 760 -...
  • Page 761 Incoming external calls can be accepted. Internal only No external calls can be made/answered. Exchange line dependent The exchange line authorisation is configured separately for each individual external connection via Experts. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 761 -...
  • Page 762 > Numéros spéciaux) The subscriber can dial the phone numbers entered in the call deblocker irrespective of his exchange line authorisation. So it extends the exchange line authorisation. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 762 -...
  • Page 763 (priority = 1) with overflow to other connections (priority > 1) possible. Exchange lines with priority Aucune attribution automatique are not used for outgoing calls. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 763 -...
  • Page 764 Note: On a connection with a GSM gateway, the phone number presentation configured in the PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 764 -...
  • Page 765 To keep these numbers from being presented to the caller, number presentation can be suppressed per exchange line separately. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 765 -...
  • Page 766 Note: On a connection with a GSM gateway, the phone number presentation configured in the PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 766 -...

  • Page 767: Reachability

    Note: faculté libre: The function is currently not overridden by a profile. Note: (non commandé par le profil): The function can not be overridden by a profile. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 767 -...
  • Page 768 Follow-me Numéro de téléphone composé Internal and external calls to the subscriber are forwarded to the entered destination number. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 768 -...
  • Page 769 PBX memorises the subscribers who have already been called for this call. If the subscriber is the destination of a call forwarding again, the call ends with the previous destination. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 769 -...
  • Page 770 Numéro de téléphone composé Temps d’attente pour transf. si non-réponse Internal and external calls to the subscriber are forwarded after the entered delay time to the entered destination number. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 770 -...

  • Page 771: Authorisations

    Note: faculté libre: The function is currently not overridden by a profile. Note: (non commandé par le profil): The function can not be overridden by a profile. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 771 -...
  • Page 772 Commutation de configuration The subscriber can switch configurations manually. Speaker announcement Aucune The subscriber may not perform speaker announcements. [Name] COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 772 -...
  • Page 773 The subscriber can phone with all doors and open the doors by pressing a key. Paramétrage des caractéristiques au niveau de l’exploitant de réseau (transf., clavier) The subscriber can • forward the own external number via phone. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 773 -...
  • Page 774 • switch on Follow-me. Parçage d’appels The subscriber can park a caller in the parking zone or retrieve a waiting caller from the parking zone. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 774 -...

  • Page 775: Analogue Settings

    Note: faculté libre: The function is currently not overridden by a profile. Note: (non commandé par le profil): The function can not be overridden by a profile. Requirements: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 775 -...
  • Page 776 300 ms to do this. In order to also use these functions on the PBX, the same time as the hook flash timing must be configured on the PBX. Usually, there is an additional flash button COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 776 -...
  • Page 777 The ringtone specifies which sequence of sounds is used to signal internal calls to internal subscribers on the PBX. Note: See Ringtones for information about exceptions to signalling and sound sequences. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 777 -...

  • Page 778: Voip Settings

    Note: faculté libre: The function is currently not overridden by a profile. Note: (non commandé par le profil): The function can not be overridden by a profile. Requirements: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 778 -...
  • Page 779 Note: The settings of the PBX for the corresponding subscriber and the settings of the phone must match. Adopt from Administration - > SIPS/SRTP internal (default) The PBX setting applies for the subscriber. Seulement chiffré COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 779 -...
  • Page 780 Périphériques trouvés Select one of the existing MAC adresses. Périphériques affectés MAC adresses already assigned to the subscribers. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 780 -...
  • Page 781 Fichier de provisioning Display of the provisioning file which is assigned to the subscriber. • Using the Configuration Manager (page Abonnés (Abo) > Provisioning d’IP > Gestion des fichiers) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 781 -...

  • Page 782: Voicemail /Fax Box

    Note: faculté libre: The function is currently not overridden by a profile. Note: (non commandé par le profil): The function can not be overridden by a profile. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 782 -...
  • Page 783 (system phone) or a waiting field reception (for one waiting field group, one enabled waiting field reception is sufficient) is enabled, the call will not be made to the voice mailbox! COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 783 -...
  • Page 784 Note: COMfortel system phones (ISDN, VoIP) do not receive info calls. New voice message are displayed on these phones via LED signalling (e. g. message button). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 784 -...

  • Page 785: Settings

    Configuration Manager (page Abonnés (Abo) > Profils > ...) Note: faculté libre: The function is currently not overridden by a profile. Note: (not profile-controlled): The function can not be overridden by a profile. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 785 -...
  • Page 786 Note: When switched off, no phone numbers of the subscriber‘s calls will be transmitted by BLF. Accès privé à la ligne sans PIN Requirements: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 786 -...
  • Page 787 Important: A restart, e.g. after a power failure or a firmware update, deletes the entries of the RSS feed in the PBX. Entries which have already been queried may still exist in the newsreader/browser. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 787 -...
  • Page 788 RSS feeds you subscribed to are provided via an RSS reader of the browser used. Note: Not all feed readers support RSS feeds which are password- protected. Find out how to customize the browser you are using. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 788 -...
  • Page 789 Tonalité spéciale si mémoire de données d’appels pleine the PBX generates a special dial tone to bring attention that call data memory has reached capacity. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 789 -...
  • Page 790 IP DECT phones as well as COMfortel 1200 IP and COMfortel C-400. If you want to use this function for other phones, you must switch on the system-wide automatic exchange line request (page Administration > Indicatif). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 790 -...
  • Page 791 InterCom (announcement/hands-free calling) Requirements: • System phone that supports InterCom (optional, see phone manual) The subscriber takes automatically an InterCom call directed to him. Transmission du nom d’affichage COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 791 -...
  • Page 792 System phone that supports signalling for alarm devices (optional, see phone manual) An internal call of the subscriber is signaled as an alarm call on a system phone. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 792 -...

  • Page 793: Téléphones Non Attribués

    Téléphones non attribués Téléphones non attribués Managing Unassigned Phones COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 793 -...

  • Page 794: Managing Unassigned Phones

    Select the line of the phone to be removed in the register Téléphones VoIP or Téléphones divers and click Supprimer. Assign a subscriber to a VoIP phone in the list field to the right of the corresponding VoIP phone. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 794 -...

  • Page 795: Tous Les Abonnés

    Tous les abonnés Tous les abonnés Settings all Subscribers COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 795 -...

  • Page 796: Settings All Subscribers

    Temps d’attente pour l’appel bébé/personne âgée (1 à 20 sec.) Specifies after how many seconds the destination number is dialled automatically after picking up the receiver Differently configurable functions for private and business calls COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 796 -...
  • Page 797 > URL d’action, Les abonnés peuvent créer leurs propres mots de passe pour accéder aux URL d’action is activated, then the subscriber may also generate or delete passwords for Action URLs. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 797 -...

  • Page 798: Groupes

    Groupes Groupes Numéros de téléphone Profils Propriétés COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 798 -...

  • Page 799: Numéros De Téléphone

    Numéros de téléphone Numéros de téléphone Management Groups COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 799 -...

  • Page 800: Management Groups

    Freely selectable name. This name is used to identify the group within the PBX and the connected system phones. The name can also be transferred to the VoIP end devices via LDAP server. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 800 -...
  • Page 801 Adds a new group. You must then make the settings for this new group. Note: Up to 64 groups can be created. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 801 -...

  • Page 802: Profils

    Profils Profils Management Profile Settings of the Group Profiles Settings Profile Assignment COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 802 -...

  • Page 803: Management Profile

    The selected settings can be viewed (default profiles). Configurer The user-defined profiles can be adapted to the corresponding requirements (user-defined profiles). Nouveau Creation of a new profile. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 803 -...

  • Page 804: Settings Of The Group Profiles

    Settings of the Group Profiles Settings of the Group Profiles Basic Settings Exchange Line Settings Reachability Voicemail-/Fax Box Settings COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 804 -...

  • Page 805: Basic Settings

    (après). If a call was not accepted, although all logged-in members of the group were called, the call would be finished with a busy signal. Tous - groupe fractionné COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 805 -...
  • Page 806 Only the phone of one group member will ring. After the configured delay time (après) another single group member will be called. If all members of a group are called, the process will be restarted with the first member COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 806 -...
  • Page 807 A, the group is split for the calls. The order of calls depends on the configured Priorité. If a call was not accepted, although COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 807 -...
  • Page 808 A, the group is split for the calls. The order of calls depends on the configured Priorité. If finally all logged-in members of a group are called, the busy subscribers will hear knocking additionally (only from external). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 808 -...
  • Page 809 If finally all logged-in members of a group are called, the busy subscribers will hear knocking additionally (only from external). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 809 -...

  • Page 810: Exchange Line Settings

    Defines which kind of phone numbers may be dialled with a group member logged in as outgoing. International All national and international phone numbers can be dialled. National COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 810 -...
  • Page 811 No call deblocker is used for group members logged in as outgoing. Comme les abonnés The call deblocker selected for a subscriber is used. Autorisation d’annuaire Requirements: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 811 -...
  • Page 812 (priority = 1) with overflow to other connections (priority > 1) possible. Exchange lines with priority Aucune attribution automatique are not used for outgoing calls. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 812 -...
  • Page 813 Note: On a connection with a GSM gateway, the phone number presentation configured in the PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 813 -...
  • Page 814 Note: On a connection with a GSM gateway, the phone number presentation configured in the PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 814 -...

  • Page 815: Reachability

    Defines which kind of phone numbers may be dialled with a group member logged in as outgoing. International All national and international phone numbers can be dialled. National COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 815 -...
  • Page 816 No call deblocker is used for group members logged in as outgoing. Comme les abonnés The call deblocker selected for a subscriber is used. Ligne privilégiée Experts COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 816 -...
  • Page 817 Présentation du numéro de téléphone (appels sortants) Experts Defines which phone number is presented by a group member logged in as outgoing. Aucune The phone number is suppressed. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 817 -...
  • Page 818 Présentation du numéro de téléphone (appels entrants) Experts Defines which phone number is presented back to the caller by a group member logged in as outgoing. Aucune The phone number is suppressed. Par défaut COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 818 -...
  • Page 819 Note: On a connection with a GSM gateway, the phone number presentation configured in the PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 819 -...

  • Page 820: Voicemail-/Fax Box

    Note: When switched off, the setting under Groupes > Propriétés applies. Messagerie vocale Type de réponse aux appels si tous déconnectés Temps d’attente pour transf. si non-réponse Immédiat COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 820 -...
  • Page 821 The voice mailbox will be called if the subscriber does not reply or if the internal number of the subscriber is busy. The voice mailbox will be called if all group members are logged out. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 821 -...

  • Page 822: Settings

    All group members logged in as outgoing will present the group number for internal outgoing calls. If the group is internally called the subscriber number is transferred back. Numéro de téléphone d’abonné COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 822 -...
  • Page 823 Note: When switched off, group members can only pick up direct calls to the phone number of the group. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 823 -...

  • Page 824: Settings Profile Assignment

    A configuration depending profile can be assigned to each subscriber, group or voice mail/fax box. Tous contiennent le profil The same profile is assigned to all subcribers, groups or boxes for one configuration. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 824 -...

  • Page 825: Propriétés

    Propriétés Propriétés Settings of the Group Properties COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 825 -...

  • Page 826: Settings Of The Group Properties

    Settings of the Group Properties Settings of the Group Properties Basic Settings Exchange Line Settings Reachability Voicemail/Fax Box Settings COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 826 -...

  • Page 827: Basic Settings

    Schéma de sonnerie après Tous All subscribers logged-in to the group will ring simultaneously. Selected subscribers will start to ring after the configured delay time (après). If a COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 827 -...
  • Page 828 If a call was not accepted, although all logged-in members of the group were called, the call would be finished with a busy signal. Linéaire - fixe - rotatif - groupe fractionné COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 828 -...
  • Page 829 If for the first call A more than half of the group members are ringing, no members are added to this call (frozen). Only the remaining subscribers are added to call B. If all group members are COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 829 -...
  • Page 830 A, the group is split for the calls. The order of calls depends on the configured Priorité. If finally all logged-in members of a COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 830 -...
  • Page 831 Configured ringing sequence: Not Tous or Tous - groupe fractionné Specifies the order of calls within the group for the ringing sequence (change with Status of incoming calls COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 831 -...
  • Page 832 The subscriber rings after the configured delay time (après). Nouveau Selects a new group member from the configured subscribers and groups and adds it to the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 832 -...
  • Page 833 Basic Settings Note: Up to 40 internal subscribers or groups can be assigned to a group as members. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 833 -...

  • Page 834: Exchange Line Settings

    Note: (non commandé par le profil): The function can not be overridden by a profile. Discrimination Experts Defines which kind of phone numbers may be dialled with a group member logged in as outgoing. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 834 -...
  • Page 835 The call restrictor selected for a subscriber is used. Liste blanche (appels sortants) Aucun No call deblocker is used for group members logged in as outgoing. Comme les abonnés COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 835 -...
  • Page 836 For outgoing external calls, any available connection is used, whereby first the fixed network connections and then the VoIP connection and at last the GSM connections were taken into account. Lignes privilégiées spéciales COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 836 -...
  • Page 837 PTP connection over which the group is called (if the group is not a member of the call distribution for this connection, the first MSN is presented). En fonction de la ligne COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 837 -...
  • Page 838 PTMP connection. En fonction de la ligne The phone number to be presented is configured separately for each external connection under Experts. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 838 -...
  • Page 839 Note: On a connection with a GSM gateway, the phone number presentation configured in the PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 839 -...

  • Page 840: Reachability

    Canaux de communication réservés Nombre External exchange line: For outgoing external calls of the group, the selected number of call channels of the selected external exchange line COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 840 -...
  • Page 841 Callers who are not put through to the waiting loop due to the limit, hear the busy tone. For this, Busy-on-Busy dynamic may not be selected. • COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 841 -...
  • Page 842 Music on Hold. If the called phones are available, the caller hears Music on Hold also while the phones are ringing. Annonce d’accueil Call signalisation COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 842 -...
  • Page 843 Comme les abonnés The call restrictor selected for a subscriber is used. Liste blanche (appels entrants) Aucun No call deblocker is used for group members logged in as outgoing. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 843 -...
  • Page 844 (cascading). Calls also will be rerouted to the new call forwarding destination. During cascading, the PBX memorises the subscribers who have already been COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 844 -...
  • Page 845 Internal and external calls to the group are forwarded after the entered delay time to the entered destination number. CF on all logged out Numéro de téléphone composé COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 845 -...
  • Page 846 Reachability Internal and external calls to the group are forwarded to the entered destination number, if all group members are logged out. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 846 -...

  • Page 847: Voicemail/Fax Box

    Note: faculté libre: The function is currently not overridden by a profile. Note: (non commandé par le profil): The function can not be overridden by a profile. Fax box Phone number of the box Requirements: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 847 -...
  • Page 848 Querying and deleting voice messages as well as replaying own announcements is still possible. The call recording function can be used. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 848 -...
  • Page 849 The voice mailbox will be called if the subscriber does not reply or if the internal number of the subscriber is busy. The voice mailbox will be called if all group members are logged out. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 849 -...

  • Page 850: Settings

    Note: (non commandé par le profil): The function can not be overridden by a profile. Présentation du numéro de téléphone (interne) Numéros de téléphone de groupes COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 850 -...
  • Page 851 Liste d’appels centrale Calls saved in the caller list are automatically refreshed for all group members. That means, if a connection is established (incoming or COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 851 -...
  • Page 852 COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 852 -...

  • Page 853: Périphériques

    Périphériques Périphériques Boîtes de messagerie vocale/télécopie Assistant de périphériques Interphones Interfaces de paging Alarmes Relais (actionneurs) URL d’action COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 853 -...

  • Page 854: Boîtes De Messagerie Vocale/Télécopie

    Management Voice mail and fax boxes Management Profile Settings Profile Assignment Settings Voice of the Mail/Fax Function Settings of the Voice Mailbox Settings for the Fax Box COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 854 -...

  • Page 855: Management Voice Mail And Fax Boxes

    Enter the lowest phone number of the number range between 10 and 9999 in the entry field de and enter the highest phone number of the number range in the entry field À. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 855 -...
  • Page 856 Paramètres de boîte the Capacité d’enregistrement maximale) Propriétés de la boîte de messagerie vocale/télécopie of the • subscribers and groups not controlled via a profile COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 856 -...
  • Page 857 Messagerie vocale The new voice mailbox obtains all properties of the selected template during creation (except for Users/authorisations, PIN pour l’interrogation à distance and Annonces). Fax box COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 857 -...
  • Page 858 (subscriber, group) which is already owner of a group of the type to be created (voicemail or fax box), no further box will be created for this number. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 858 -...
  • Page 859 Opens the configuration page for the box. Filtres The list of boxes is filtered by the entered or selected value. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 859 -...
  • Page 860 PBX as an internal number (page Synthèses > Plan de répartition des numéros > Synthèse globale). Type Select one of the available options. Numéro de téléphone COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 860 -...
  • Page 861 However, this can be changed. Note that changing the exchange line access number restricts the phone numbering plan. Propriétaire If necessary, select the internal phone number of the owner. Restaurer COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 861 -...

  • Page 862: Management Profile

    The selected settings can be viewed (default profiles). Configurer The user-defined profiles can be adapted to the corresponding requirements (user-defined profiles). Nouveau Creation of a new profile. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 862 -...

  • Page 863: Settings Profile Assignment

    A configuration depending profile can be assigned to each subscriber, group or voice mail/fax box. Tous contiennent le profil The same profile is assigned to all subcribers, groups or boxes for one configuration. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 863 -...

  • Page 864: Settings Voice Of The Mail/Fax Function

    Settings Voice of the Mail/Fax Function Settings Voice of the Mail/Fax Function System Information Automatic Clean-Up Memory Channels Simultaneously for Outgoing Calls Language Files COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 864 -...

  • Page 865: System Information

    Using the Configuration Manager ( Périphériques > Boîtes de • messagerie vocale/télécopie > Paramètres de base page) • Jointly for all Voice mail and fax boxes Requirements: • Voice Mail/Fax function (optional, see Activation) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 865 -...

  • Page 866: Automatic Clean-Up

    Using the Configuration Manager (page Périphériques > Boîtes de • messagerie vocale/télécopie > Paramètres de base) • Jointly for all Voice mail and fax boxes Requirements: • voice mail and fax function (optional, see Activation) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 866 -...

  • Page 867: Memory

    The memory check will be performed daily. hebdomadaire The memory check will be performed weekly. mensuel The memory check will be performed on the 1st day of every month. Heure COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 867 -...
  • Page 868 Caution: Do not remove the USB data storage device from the PBX while the system is running. • Switch off the PBX before removing the data storage device. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 868 -...

  • Page 869: Channels Simultaneously For Outgoing Calls

    Using the Configuration Manager ( Périphériques > Boîtes de • messagerie vocale/télécopie > Paramètres de base page) • Jointly for all Voice mail and fax boxes Requirements: • Voice Mail/Fax function (optional, see Activation) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 869 -...

  • Page 870: Language Files

    Using the Configuration Manager ( Périphériques > Boîtes de • messagerie vocale/télécopie > Paramètres de base page) • Jointly for all Voice mail and fax boxes Requirements: • Voice Mail/Fax function (optional, see Activation) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 870 -...

  • Page 871: Settings Of The Voice Mailbox

    Settings of the Voice Mailbox Settings of the Voice Mailbox Box Settings Users/Authorisations Announcements Call Acceptance/Announcements COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 871 -...

  • Page 872: Box Settings

    All new messages will be replayed automatically without the need for further inputs and marked as listened to if the voice mailbox is queried or if message forwarding is used. Interrogation à distance COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 872 -...
  • Page 873 Enter the number of messages between 1 and 20, after which the forwarding can be started (depending on the configured notification time period). Délai de notification de hr until h COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 873 -...
  • Page 874 The maximum recording capacity specifies the maximum memory capacity in megabytes (MB) available for the recording of messages of the box. Additionally, the maximum length per recording can be specified. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 874 -...
  • Page 875 Note: If the clean-up fails, this information will be logged and if necessary sent as e-mail. E-mail transfer Requirements: Configured outgoing mail server (under Administration > Courrier • électronique > Serveur du courrier sortant) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 875 -...
  • Page 876 Enter a value between 50 and 90 %. When the amount of memory used exceeds the specified level, this information is sent as an e-mail. Send in the case of failure of automatic clean-up COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 876 -...
  • Page 877 The e-mail addresses of up to 10 message recipients can be entered for e-mail transfer. Subsequently, a test e-mail can be sent to check whether the e-mail transfer to the message recipients entered works without fault. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 877 -...
  • Page 878 Note: The PBX enters sent e-mails in a log file (page Surveillance > Messages système). Note: E-mails sent by the PBX may be treated as spam mail by the recipient of the message. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 878 -...

  • Page 879: Users/Authorisations

    If a group member or a subgroup is also entered individually as a user, the authorisations assigned to this user will also apply to this group member/subgroup. Nouveau Opens a new line for selecting another user/group. Utilisateur COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 879 -...
  • Page 880 (except for User/authorisations, Maximum recording capacity and Numéro de fax). Note: Only a user is permitted to change these settings via phone. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 880 -...

  • Page 881: Announcements

    Format: 16 kHz, 16-bit, PCM, mono or 8 kHz, 8-bit, mono, A-law • File name: up to 32 characters Note: On the German Auerswald Internet page, audio files can be converted into the audio format required for the PBX (see Auerswald Service Portal).
  • Page 882 The call must be accepted and after the tone an announcemnet can be recorded. Rename announcement Modifier Change the announcement name. Delete announcement Supprimer The announcement will be deleted. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 882 -...

  • Page 883: Call Acceptance/Announcements

    Enabled Disponibilité of the voice mailbox • Note: This setting is also possible configuration-dependent via profiles (Périphériques > Boîtes de messagerie vocale/télécopie > Profils > Configuration > Consulter). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 883 -...
  • Page 884 If Annonce de la boîte is selected: the corresponding announcement saved in the PBX Note: This settings is also possible configuration-dependent via profiles (Périphériques > Boîtes de messagerie vocale/télécopie > Profils > Configuration > Consulter). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 884 -...
  • Page 885 The phone number of the caller is displayed even when the caller does not leave a message or hangs up during the announcement. Admin Page Données des utilisateurs > Messages Propriétaire Page Messages (boîtes de messagerie vocale/télécopie) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 885 -...
  • Page 886 (Périphériques > Boîtes de messagerie vocale/télécopie > Profils > Configuration > Consulter). Type d’appel appels anonymes Call acceptance for calls without transferred phone number. appels internes Call acceptance for internal calls. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 886 -...
  • Page 887 > Propriétés > Paramètres de boîte). (No further action is required.) Annonce de la boîte The announcement of the voice mailbox selected in the Annonce list field (Announcement 1 to 10) will be replayed. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 887 -...
  • Page 888 Call Acceptance/Announcements Enregistrement The caller can leave a message. The setting for Enregistrer des messages courts also applies to the call-specific behaviour. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 888 -...

  • Page 889: Settings For The Fax Box

    Settings for the Fax Box Settings for the Fax Box Box Settings Users/Authorisations Call Acceptance COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 889 -...

  • Page 890: Box Settings

    Enter the complete phone number of the own external connection as fax ID. Number in the format +[country prefix][city code][external phone number] (e. g. +495306920094). Fax transmission Correction d’erreurs ECM COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 890 -...
  • Page 891 Enter a value for the recording capacity between 15 and 999 MB. Behind the entry field, it is displayed how much the entered value is in minutes. If COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 891 -...
  • Page 892 Configured outgoing mail server (under Administration > Courrier électronique > Serveur du courrier sortant) Serveur du courrier sortant Par défaut The e-mails are transferred via the default outgoing mail server. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 892 -...
  • Page 893 If the automatic clean-up fails, an e-mail is sent. (System e-mail) Link to the page Administration > Messages système for specifying how the system reacts to system information. Send after fax transfer Arrêt COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 893 -...
  • Page 894 Logo Logo par défaut The default logo is used. Name logo The selected logo is used. Message recipients Envoi de courrier électronique @Test COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 894 -...
  • Page 895 Note: The PBX enters sent e-mails in a log file (page Surveillance > Messages système). Note: E-mails sent by the PBX may be treated as spam mail by the recipient of the message. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 895 -...

  • Page 896: Users/Authorisations

    Requirements: • Configured internal subscribers and/or groups Nouveau Opens a new line for selecting another user/group. Utilisateur COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 896 -...
  • Page 897 The authorisations of the properties of the box that are not controlled via a profile are expanded (except for User/authorisations, Maximum recording capacity and Numéro de fax). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 897 -...

  • Page 898: Call Acceptance

    Requirements: • Configured internal subscribers and/or groups Nouveau Opens a new line for selecting another user/group. Utilisateur COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 898 -...
  • Page 899 The authorisations of the properties of the box that are not controlled via a profile are expanded (except for User/authorisations, Maximum recording capacity and Numéro de fax). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 899 -...

  • Page 900: Assistant De Périphériques

    Assistant de périphériques Assistant de périphériques Management of the Device Wizard COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 900 -...

  • Page 901: Management Of The Device Wizard

    Management of the Device Wizard Management of the Device Wizard Device Wizard Door Terminals Configuring Analogue Door Terminals Configuring VoIP Door Terminal Configurig IP Switch Relays Configuring Loudspeaker Announcements Online Configuration COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 901 -...

  • Page 902: Device Wizard

    Port to which the device is connected. Nouveau A new device template is created. Supprimer Deletes the entries that are marked in the list. Gestion des fichiers List of all device templates. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 902 -...
  • Page 903 Import a new device template in XML format. The device template is saved as an *.xml file to the data storage device (PC). Configurer Opens the configuration of the device template. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 903 -...

  • Page 904: Door Terminals

    – differently for night and day, for example. Only for VoIP door terminals: To create a connection with a VoIP door terminal, the PBX needs to know the SIP password of the connected COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 904 -...
  • Page 905 They already include several default values for operation of the door terminals in their factory settings. If no of the device templates on offer matches your installation, you can select a user-defined device template. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 905 -...

  • Page 906: Configuring Analogue Door Terminals

    Note: The call destination is first entered identically for all configurations. It can be changed later. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 906 -...
  • Page 907 Note: To create further configurations for a door terminal, open the page Périphériques > Interphones and click Configurer in the line of the corresponding door terminal. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 907 -...

  • Page 908: Configuring Voip Door Terminal

    Enter the user name (authentication data to control the relays). Mot de passe Enter the password (authentication data to control the relays). Relay X, Switch input X Enter the names of the relays and switch inputs. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 908 -...
  • Page 909 Note: If default values have already been entered in the device template, the entry fields will not be displayed. If you want to change these values, click Experts. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 909 -...

  • Page 910: Configurig Ip Switch Relays

    Enter the IP address required by the connected device. Possible entries: IP address with a range of 0 to 255 (example: 192.168.0.240). Port Enter the port required by the connected device. Possible entries: 1 to 65535. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 910 -...
  • Page 911 Enter the user name required by the connected device. Mot de passe Enter the password required by the connected device. Relay X, Nom Enter the names of the relays. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 911 -...

  • Page 912: Configuring Loudspeaker Announcements

    This number can be called directly by an internal subscriber. (Entry on page Périphériques > Assistant de périphériques) Note: A number cannot be allocated twice. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 912 -...
  • Page 913 However, this can be changed. Note that changing the exchange line access number restricts the phone numbering plan. Relay X, Nom Enter the names of the relays. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 913 -...

  • Page 914: Online Configuration

    Using the Configuration Manager (page Périphériques > Assistant • de périphériques > Configurer) IMPORTING DEVICE TEMPLATE A device template is either imported from the Internet Charger config. or from a file Importer du fichier. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 914 -...

  • Page 915: Interphones

    Interphones Interphones Management of the Door Terminal Settings of the Door Terminal Settings Door Call COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 915 -...

  • Page 916: Management Of The Door Terminal

    Management of the Door Terminal Management of the Door Terminal Door Calls+Relays COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 916 -...

  • Page 917: Door Calls+Relays

    Using the Configuration Manager (page Périphériques > • Interphones) Relais Link to the page Périphériques > Relais (actionneurs) Deletes the relay or opens the configuration of the relay. Türrufe COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 917 -...

  • Page 918: Settings Of The Door Terminal

    Settings of the Door Terminal Settings of the Door Terminal Configuration of the Door Terminal COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 918 -...

  • Page 919: Configuration Of The Door Terminal

    • Separately for door terminals • Using the Configuration Manager (page Périphériques > Interphones > Configurer) Requirements: • Created door terminal Analogue door terminal VoIP Door Terminal COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 919 -...

  • Page 920: Settings Door Call

    Note: The DTMF sequence usually is the phone number assigned to the door bell button within the door terminal. Invite SIP Requirements: COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 920 -...
  • Page 921 PBX. Note: See Ringtones for information about exceptions to signalling and sound sequences. Durée de l’appel Proceed as follows: • Separately for configurations COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 921 -...
  • Page 922 Deuxième sonnerie Proceed as follows: • Separately for configurations Requirements: • Created relay with operating mode Deuxième sonnerie COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 922 -...
  • Page 923 It will then be triggered by a relay with the operating mode second ringer which is assigned to the door call. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 923 -...

  • Page 924: Interfaces De Paging

    Interfaces de paging Interfaces de paging Management Announcement Output Settings Announcement Output COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 924 -...

  • Page 925: Management Announcement Output

    Note: The default exchange line access number on the PBX is 0 in the factory settings. However, this can be changed. Note that changing the exchange line access number restricts the phone numbering plan. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 925 -...
  • Page 926 If you do not want to use any of the existing relays, select New relays in the list field ( cancels the operation). Enter a freely selectable name for the relay and click Ok. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 926 -...
  • Page 927 Note: For a detailed description of the operating modes, refer to Relay Operating Modes. Link to the page Périphériques > Relais (actionneurs) Deletes the relay or opens the configuration of the relay. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 927 -...

  • Page 928: Settings Announcement Output

    Specifies how many milliseconds the PBX will wait before it sends DTMF sequences to the announcement output again. For information about how much time the connected device requires to be ready for reception COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 928 -...
  • Page 929 Settings Announcement Output again after receiving DTMF sequences, see the manual of the device in question. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 929 -...

  • Page 930: Alarmes

    Alarmes Alarmes Management of the Alarms Settings Alarm Settings of the Switch Inputs COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 930 -...

  • Page 931: Management Of The Alarms

    However, this can be changed. Note that changing the exchange line access number restricts the phone numbering plan. Freely selectable name. This name is used to identify the alarm within the PBX. Activer alarme COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 931 -...
  • Page 932 Opens the configuration of the alarm. Nouveau Adds a new alarm. You must then make the settings for this new alarm. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 932 -...

  • Page 933: Switch Input+Relay

    IP switch relay) in the configuration of the PBX, but takes over the selected alarm function for the alarm. Note: For a detailed description of the operating modes, refer to Relay Operating Modes. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 933 -...
  • Page 934 (see manual and settings of the device in question). The DTMF sequence or the SIP invite usually is the phone number assigned to the door bell button within the door terminal. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 934 -...
  • Page 935 PBX, but takes over the selected alarm function for the alarm. Deletes the switch input or opens the configuration of the switch input. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 935 -...

  • Page 936: Settings Alarm

    After an alarm is triggered off, the alarm input continues to be enabled. A further alarm can be triggered off. Exécutions d’alarme Specifies how many alarm loops are to be performed before the alarm is acknowledged. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 936 -...
  • Page 937 ---: Alarm calls can be made on all external channels. External connection: alarm call is made on the selected external connection. The selected phone number is transmitted. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 937 -...
  • Page 938 The Action URL will be assigned to the alarm type Alarme confirmée. As soon as an alarm subscriber (configured under Devices > Alarms > Configure > Alarm subscriber (destination number)) acknowlegded the alarm, the Action URL is sent COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 938 -...
  • Page 939 Alarme déclenchable par une URL d’action Provided that the access authorisation to Action URLs is granted system- wide or for a subscriber, the individual alarm can be triggered by Action URLs. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 939 -...

  • Page 940: Settings Of The Switch Inputs

    Settings of the Switch Inputs Settings of the Switch Inputs Switch Input+Relay COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 940 -...

  • Page 941: Switch Input+Relay

    Note: The DTMF sequence usually is the phone number assigned to the door bell button within the door terminal. Invite SIP Requirements: • Created switch input for a VoIP device COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 941 -...
  • Page 942 SIP invite the connected device sends, see the manual of the device in question. Note: The SIP invite usually is the phone number assigned to the door bell button within the door terminal. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 942 -...

  • Page 943: Relais (Actionneurs)

    Relais (actionneurs) Relais (actionneurs) Management Relays (Actuators) Settings of the Relays (Actuators) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 943 -...

  • Page 944: Management Relays (Actuators)

    (Actuators). Note: To learn how you can assign a door call to a relay with the operating mode Second ringer, refer to the chapter Settings Door Call. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 944 -...
  • Page 945 A new relay is created and assigned to a device. Supprimer Deletes the entries that are marked in the list. Configurer Opens the configuration of the device template. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 945 -...

  • Page 946: Settings Of The Relays (Actuators)

    Settings of the Relays (Actuators) Settings of the Relays (Actuators) Analogue Door Terminal VoIP Door Terminal IP Switch Relay Loudspeaker Announcements COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 946 -...

  • Page 947: Analogue Door Terminal

    The switching duration of a relay specifies after how many seconds the PBX will switch off the relay. Possible entries: 0 to 6000 (0 only for manual relays). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 947 -...
  • Page 948 Relais déclenchable par URL d’action Provided that the access authorisation to Action URLs is granted system- wide or for a subscriber, the individual relay can be triggered by Action URLs. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 948 -...

  • Page 949: Voip Door Terminal

    Alarm and PC relay after the specified switching duration. Note: When switched off, the hold time of the relay is used. The PBX does not actively switch off the relay. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 949 -...
  • Page 950 The PBX needs to know how long the relay will be held in order to signalise holding of the relay on the system phones (see the manual of the device in question). Requirements: • Created relay COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 950 -...
  • Page 951 Relais déclenchable par URL d’action Provided that the access authorisation to Action URLs is granted system- wide or for a subscriber, the individual manual relay can be triggered by Action URLs. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 951 -...

  • Page 952: Ip Switch Relay

    Alarm and PC relay after the specified switching duration. Note: When switched off, the hold time of the relay is used. The PBX does not actively switch off the relay. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 952 -...
  • Page 953 The PBX needs to know how long the relay will be held in order to signalise holding of the relay on the system phones (see the manual of the device in question). Requirements: • Created relay COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 953 -...
  • Page 954 Relais déclenchable par URL d’action Provided that the access authorisation to Action URLs is granted system- wide or for a subscriber, the individual manual relay can be triggered by Action URLs. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 954 -...

  • Page 955: Loudspeaker Announcements

    The switching duration of a relay specifies after how many seconds the PBX will switch off the relay. Possible entries: 0 to 6000 (0 only for manual relays). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 955 -...
  • Page 956 Relais déclenchable par URL d’action Provided that the access authorisation to Action URLs is granted system- wide or for a subscriber, the individual relay can be triggered by Action URLs. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 956 -...
  • Page 957 Enter DTMF sequences required by the connected device. Possible entries: Digits and the characters * and # and the comma ',' character as a pause of half a second. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 957 -...

  • Page 958: Url D'action

    URL d’action URL d’action Management of the Action URLs (HTTP Request) Settings Action URL (HTTP Request) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 958 -...

  • Page 959: Management Of The Action Urls (Http Request)

    Management of the Action URLs (HTTP Request) Management of the Action URLs (HTTP Request) Action URLs (Incoming) Action URLs (Outgoing) Event Type COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 959 -...

  • Page 960: Action Urls (Incoming)

    Triggered exclusively on the local network. Les abonnés peuvent créer leurs propres mots de passe pour accéder aux URL d’action For the subscriber login, additional passwords can be configured under subscriber properties. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 960 -...
  • Page 961 Displays the automatically created passwords that is only displayed once. Therefore, it should be copied to the clipboard. Note: When switched off, the password is only created when accessing the PBX via a secure HTTPS connection. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 961 -...

  • Page 962: Action Urls (Outgoing)

    Protocol, IP/URL and command must be understood by the receiving device (example: http://phoneIP/remote_control?action=HANGUP). You find further information in the device manual. Configurer Opens the configuration of the Action URL. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 962 -...

  • Page 963: Event Type

    Enter the phone number of the alarm and a freely selectable name. In the list field Type d’alarme, select the alarm type. Click Ok. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 963 -...
  • Page 964 Freely selectable name. This name is used to identify the alarm within the PBX. Type d’alarme Note: You can select all alarm types for one alarm. Démarrage alarme COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 964 -...
  • Page 965 Action URL is sent. Link to page Périphériques > Alarmes Delets the alarm or opens the configuration of the alarm. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 965 -...

  • Page 966: Settings Action Url (Http Request)

    Mot de passe Enter the password that belongs to the username. Réponse requise A message concerning the Action URL that is was sent is displayed (Monitoring > System messages). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 966 -...

  • Page 967: Calendriers

    Calendriers Calendriers Configurations Plages horaires COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 967 -...

  • Page 968: Configurations

    Configurations Configurations Management Configuration COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 968 -...

  • Page 969: Management Configuration

    Automatic configuration switchover is controllable via phone. Nom de configuration Freely selectable name. This name is used to identify the configuration within the PBX. (Select Nouveau to enter.) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 969 -...
  • Page 970 You must then make the individual settings for the configuration. Supprimer Deletes the entries marked in the list. Copier Configuration settings are copied from one configuration into other, selected configurations. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 970 -...

  • Page 971: Plages Horaires

    Plages horaires Plages horaires Management Switching Times COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 971 -...

  • Page 972: Management Switching Times

    23:59. The normal configuration for a weekday will be activated at 0:00 of the following day (even if a configuration was activated manually on the holiday). Configuration COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 972 -...
  • Page 973 Adds a new switching time to the list. For this switching time settings must be configured. Supprimer Deletes the entries marked in the list. Copier Switching times are copied from one weekday to other selected weekdays. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 973 -...

  • Page 974: Routage

    Routage Routage Soft-LCR 4.0 Routage VoIP/GSM COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 974 -...

  • Page 975: Soft-Lcr 4.0

    Soft-LCR 4.0 Soft-LCR 4.0 Management LCR Subscribers Management LCR Providers Management Networks and LCR import Management Area Codes/Area Code Ranges Management LCR Tables COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 975 -...

  • Page 976: Management Lcr Subscribers

    Select the subscribers for whom automatic LCR is to be carried out. (Select Nouveau to enter.) Nouveau Adds a new subscriber to the list. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 976 -...

  • Page 977: Management Lcr Providers

    Nouveau to enter.) Nouveau Adds a new provider to the list. Up to 50 dial-around providers can be created. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 977 -...

  • Page 978: Management Networks And Lcr Import

    Configurer Opens the configuration of the networks and the corresponding prefixes. Nouveau Adds a new network to the list. Up to 60 networks can be created manually. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 978 -...
  • Page 979 (e. g. Telefonsparbuch.de). Important: When importing configuration data, existing LCR data is deleted. Exporter A completed LCR configuration is saved to a data storage device in a *.gz file. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 979 -...

  • Page 980: Management Area Codes/Area Code Ranges

    Adds a new area code/area code range to the list. Up to 1000 entries can be created for all networks in total. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 980 -...

  • Page 981: Management Lcr Tables

    The dial attempt is ended and a busy signal is issued. Provider name: The dial attempt is initiated using the area code entered under Routage > Soft-LCR 4.0 > Providers. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 981 -...
  • Page 982 Proceed as follows: • Separately for main provider, 1st and 2nd fallback provider Seconds the provider assigns the first meter pulse after the connection has been established (after CONNECT). COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 982 -...
  • Page 983 Note: The provider bills each started meter pulse in full. Nouveau Adds a new LCR table to the list. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 983 -...

  • Page 984: Routage Voip/Gsm

    Routage VoIP/GSM Routage VoIP/GSM Settings for VoIP/GSM Routing COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 984 -...

  • Page 985: Settings For Voip/Gsm Routing

    Settings for VoIP/GSM Routing Settings for VoIP/GSM Routing Exception Numbers Routing Configuration-Dependent COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 985 -...

  • Page 986: Exception Numbers

    Tous les raccordements aux lignes fixes The dialling is carried out by one of the external ports without GSM gateway of the configured ISDN PTMP connections or ISDN PTP connections. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 986 -...
  • Page 987 Nouveau Adds a new exception number to the list. You must then make the settings for the exception number. Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 987 -...
  • Page 988 1. Numérotation or the option émettre tonalité occupée for the 2. Numérotation and 3. Numérotation is selected for the imported phone numbers. This must be manually adapted later. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 988 -...

  • Page 989: Routing Configuration-Dependent

    In case that the selected provider has low prices only for a limited space of time, you can switch on and off single exception numbers by configuration. Configuration, during which the exception number is used. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 989 -...

  • Page 990: Fonctions

    Textes CLIP Short-Code Macros Crédits de communication Fonction Hôtel Calendrier LAN-TAPI Parçage d’appels Recherche de nom en ligne File d’attente Music on Hold and Announcements Heures de réveil COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 990 -...

  • Page 991: Prise De La Ligne Principale

    Prise de la ligne principale Prise de la ligne principale Settings for Exchange Line Transfer COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 991 -...

  • Page 992: Settings For Exchange Line Transfer

    The charges for a call are billed to the transferring subscriber. Abonné demandeur The charges for a call are billed to the requesting subscriber. Time limitation for establishing the external call (1..60 min) COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 992 -...
  • Page 993 Settings for Exchange Line Transfer Specifies how many minutes the exchange line access will persist at maximum if a call is not initiated successfully. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 993 -...

  • Page 994: Standard Automatiques Svi

    Standard automatiques SVI Standard automatiques SVI Management Automatic Reception Settings for Automatic Receptions COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 994 -...

  • Page 995: Management Automatic Reception

    Using the Configuration Manager (page (Seite Fonctions > Standard automatiques SVI) Requirements: • Activated function Automatic Reception (optional, see Activation) Supprimer Deletes the entries marked in the list. COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 995 -...

  • Page 996: Settings For Automatic Receptions

    Settings for Automatic Receptions Settings for Automatic Receptions Settings Destination Number COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 996 -...

  • Page 997: Settings

    Proceed as follows: • Separately for Automatic Receptions • Using the Configuration Manager (page Fonctions > Standard automatiques SVI > Configurer) Requirements: • A configured automatic reception COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 997 -...

  • Page 998: Destination Number

    Proceed as follows: • Separately for Automatic Receptions • Using the Configuration Manager (page Fonctions > Standard automatiques SVI > Configurer) Requirements: • A configured automatic reception COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 998 -...

  • Page 999: Disa (Call Through)

    DISA (Call Through) DISA (Call Through) Settings for Call Through COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 999 -...

  • Page 1000: Settings For Call Through

    Settings for Call Through Settings for Call Through Exchange Line Settings Call Assignment Call Through User COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019 - 1000 -...

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