Emergency Calls - Auerswald COMpact 5200 Advanced Information

Emergency Calls

Emergency Calls
The emergency numbers set up on the PBX are used for emergency calls.
These calls are handled in a special way.
Depending on the configuration, emergency calls can be made either with
or without dialling the exchange line access number. This has the benefit
that even people who do not know how to use exchange line access
numbers can make emergency calls.
A system phone can also be used to make emergency calls if the screen
lock is switched on (optional, see phone's instructions).
Users who cannot usually make external calls can make emergency calls
if the appropriate exchange line authorisation is enabled.
Note: If you want to prevent emergency numbers from being dialled
(e.g. to an external subscriber on the same PBX), set up a call restrictor
for each individual emergency number.
Emergency calls are then only transmitted via external connections/
providers/accounts on which emergency call ability is enabled. If the
phone cannot make an emergency call, the subscriber is informed by an
announcement.
Emergency calls can be configured to take priority over other calls. If
necessary, a call can be interrupted to enable an emergency call to be
made.
The phone number is always sent along with an emergency call. If number
presentation suppression is switched on, it is disabled automatically when
the emergency call is made.
Note: Local service numbers, such as numbers for doctors or
local authorities are also increasingly being added to the emergency
numbers. These service numbers can also be set up in the PBX and,
COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019
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