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Auerswald COMpact 5200 Advanced Information

Auerswald COMpact 5200 Advanced Information

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V08 06/2019
COMpact 5200/5200R/5500R
Advanced Information

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Summary of Contents for Auerswald COMpact 5200

  • Page 1 V08 06/2019 COMpact 5200/5200R/5500R Advanced Information...

  • Page 2: Table Of Contents

    DECT Phones....................67 E-mail......................68 Remote Configuration and Alternative Connection Options......70 Configuration Options................. 72 Configuring the PBX Remotely with (Auerswald) Remote Access Server via the Internet....................74 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 2 -...
  • Page 3 Shutting Down and Switching Off..............109 Hotel Function....................110 InterCom Announcement/Hands-Free............114 Internal Phone Numbers................116 ISDN Connection..................118 Calendar....................... 120 Ringing Sequence..................121 Explanations of the Ringing Sequence............ 122 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 3 -...
  • Page 4 Pick-up of All Calls to Group Members............169 Private (Personalised) Exchange Line Access..........170 Profiles......................171 Project Assignment..................172 Provisioning for IP Phones................173 Device Configurability and Characteristics and Setting Options....174 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 4 -...
  • Page 5 Protection from Unauthorised Access............210 System messages..................213 Subscribers....................215 Announcement before Answering..............217 Text Messages (Instant Messaging)............219 Tones......................220 Door Functions.....................223 Transmission of the Display Name..............225 Sub-System Operation.................226 Setting Options..................227 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 5 -...
  • Page 6 Configuring Internal IP Telephony............259 Configuring Remote Extensions............... 261 VoIP/GSM Routing..................264 Preferred Exchange Line................267 Waiting Field Function................. 268 Music on Hold and Announcement..............272 Wake-up Functions..................274 Central Caller List..................275 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 6 -...
  • Page 7 Initiating InterCom Announcement/Hands-Free........305 Initiating Loudspeaker Announcement............. 306 Unsuccessful Outgoing Calls............... 307 Initiating Internal Callback on Busy............308 Initiating External Callback on Busy............310 Deleting Callback on Busy............... 313 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 7 -...
  • Page 8 Initiating Toggling between Conversations during a Conference Call..343 Connecting Both Conference Call Partners..........344 Ending Conference Call................345 Short Reference....................346 Information on the Chapter................348 Alarm......................349 Reservation of Exchange Line on Busy............353 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 8 -...
  • Page 9 Configuration Switchover................384 Loudspeaker Announcement............... 385 Emergency Call Announcement..............386 Call Parking....................387 Multi-Path Call Forwarding................389 Pick-up and Call Take-over................. 392 PIN........................393 Private (Personalised) Exchange Line Access..........394 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 9 -...
  • Page 10 Dealer and operator data................446 Accès administrateur................447 Données du système................449 Configuration du port................... 451 Basich Settings.................... 452 Exchange Line Request/Exchange Line Access Number......453 Indicatifs régionaux................... 455 Réseaux publics...................457 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 10 -...
  • Page 11 Acheminement des appels............... 491 Statut transferts d’appels................492 Groupes.....................493 Mots de passe abonné supplémentaires..........494 Standard automatiques SVI..............495 Fonction de messagerie vocale/télécopie..........496 Heures de réveil..................497 Plages horaires..................498 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 11 -...
  • Page 12 Settings of the Exchange Line Request..........529 Exchange Line Request/Exchange Line Access Number....530 Prefixes....................532 Signalling Tones................. 534 Appels d’urgence..................535 Settings of the Emergency Calls............536 Emergency Call has Priority...............537 Emergency Numbers................539 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 12 -...
  • Page 13 General Info..................576 Routage....................579 Transfert d’appel................581 Présentation du numéro de téléphone..........588 Settings PBX Base Number/Bundle............593 Expert Configuration for the PTP Connection........597 Connexion PTP.................. 598 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 13 -...
  • Page 14 Phone Numbers for PTMP connection..........660 Expert Settings of the PTMP Connection..........663 VoIP Account..................664 General Info..................665 Routing....................666 Call Forwarding.................. 668 Expert Settings of the PTP Connection..........673 VoIP Account..................674 General Info..................675 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 14 -...
  • Page 15 Exchange Line Settings..............716 Reachability..................723 Authorisations..................727 Voicemail/ Fax Box................730 Settings....................732 Settings Profile Assignment..............734 Propriétés / Synthèse des fonctions............735 Settings of the Subscriber Properties............736 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 15 -...
  • Page 16 Exchange Line Settings..............793 Reachability..................798 Voicemail-/Fax Box................803 Settings....................805 Settings Profile Assignment..............807 Propriétés....................808 Settings of the Group Properties............809 Basic Settings..................810 Exchange Line Settings..............817 Reachability..................822 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 16 -...
  • Page 17 Assistant de périphériques............... 882 Management of the Device Wizard............883 Device Wizard..................884 Door Terminals................... 886 Configuring Analogue Door Terminals..........888 Configuring VoIP Door Terminal............890 Configurig IP Switch Relays...............892 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 17 -...
  • Page 18 IP Switch Relay.................. 934 Loudspeaker Announcements............937 URL d’action..................... 940 Management of the Action URLs (HTTP Request)....... 941 Action URLs (Incoming)..............942 Action URLs (Outgoing)..............944 Event Type..................945 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 18 -...
  • Page 19 Management Automatic Reception............977 Settings for Automatic Receptions............978 Settings....................979 Destination Number................980 DISA (Call Through)................. 981 Settings for Call Through..............982 Exchange Line Settings..............983 Call Assignment................. 985 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 19 -...
  • Page 20 Settings Call Parking................1019 Recherche de nom en ligne..............1021 Management Provider Online Name Search........1022 Management Online Name Search Group Filters....... 1026 Settings Online Name Search Group Filters........1028 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 20 -...
  • Page 21 Données d’appel..................1051 Management Call Data................1052 Call Data Column Settings..............1059 Settings Filter..................1066 Filter Criteria..................1067 Configure..................1068 Settings Call Data................1070 Call Data Management..............1071 SFTP Transfer.................. 1073 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 21 -...
  • Page 22 Numéros spéciaux.................. 1109 Management..................1110 Configuration..................1111 Messages....................1112 Management..................1113 Administration.....................1116 Données constructeur et opérateur............1117 Management of the PBX, Dealer and Operator Data......1118 Administrator Access................1119 PBX Data..................1121 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 22 -...
  • Page 23 Automatic Synchronisation of the PBX Time/Date......1152 Automatic Distribution of the PBX Time/Date........1154 Configuration IP..................1155 Settings of the IP Configuration............1156 Server Configuration.................1157 Ethernet Configuration..............1160 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 23 -...
  • Page 24 PBX Certificate................. 1198 Passerelle Internet VoIP................. 1201 Management VoIP Internet Gateway..........1202 Liste des adresses IP bloquées et autorisées........1203 Settings of the IP Black and Whitelist..........1204 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 24 -...
  • Page 25 Status Messages and Notes............1235 Logs......................1236 Settings of the Logging............... 1237 Logging..................... 1238 Données de service................1241 Exporting Service Data................1242 Appendix Matériel..................1244 Status Displays on the LEDs..............1245 Buttons....................... 1248 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 25 -...
  • Page 26 B-Channel.................... 1266 C......................1267 Dial-around..................1268 CD......................1269 Client....................1270 CLIP No Screening................1271 Codec....................1272 D......................1273 DDI....................... 1274 DECT....................1275 DHCP....................1276 DiffServ....................1277 D-Channel.................... 1278 DNS..................... 1279 Domain....................1280 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 26 -...
  • Page 27 Hyperlink....................1298 I....................... 1299 IAD....................... 1300 IP Address................... 1301 IPv4 Address..................1302 IPv6 Address..................1303 ISDN....................1304 PD......................1305 J.......................1306 Jitter Buffer..................1307 L......................1308 LAN...................... 1309 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 27 -...
  • Page 28 PIN....................... 1325 PoE...................... 1326 Port...................... 1327 Proxy Server..................1328 Q......................1329 QoS...................... 1330 QR Code....................1331 R......................1332 Registrar....................1333 Router....................1334 Routing....................1335 RSS Feed.................... 1336 S......................1337 S0 Basic Access..................1338 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 28 -...
  • Page 29 T......................1354 TAPI..................... 1355 TCP...................... 1356 Template....................1357 PTP...................... 1358 T-Net Functions................... 1359 Driver....................1360 U......................1361 UDP..................... 1362 UP0...................... 1363 UPnP....................1364 URL...................... 1365 V......................1366 Public Exchange.................. 1367 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 29 -...
  • Page 30 Inhaltsverzeichnis VoIP Account..................1368 VoIP Provider..................1369 Voucher....................1370 VPN......................1371 W......................1372 WAN.....................1373 Z......................1374 Certificate..................... 1375 Abbreviations....................1376 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 30 -...

  • Page 31: About This Instruction

    About this Instruction About this Instruction Copyright Auerswald GmbH & Co. KG, Vor den Grashöfen 1, 38162 Cremlingen, Germany, 2019 Trademarks Dissemination and reproduction of this instruction, as well as the further processing and spread of the content, even in parts, is only permitted with our explicit permission.

  • Page 32: Functions, Uses, Concepts

    Automatic Reception Baby Call Busy-on-Busy DISA (Call Through) Boss/Secretary Function CLIP Texts DECT Phones E-mail Remote Configuration and Alternative Connection Options Firmware Update Fixed Mobile Convergence (FMC) Follow-me COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 32 -...
  • Page 33 ISDN Connection Calendar Ringing Sequence Ringtones Backing Up and Recovering Configuration Data Configuration Switchover LAN-TAPI Loudspeaker Announcement Macro numbers Restart Emergency Calls Call Parking Online Name Search COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 33 -...
  • Page 34 System messages Subscribers Announcement before Answering Text Messages (Instant Messaging) Tones Door Functions Transmission of the Display Name Sub-System Operation Transfer and Callback Voice mail and fax boxes COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 34 -...
  • Page 35 Functions, Uses, Concepts VoIP VoIP/GSM Routing Preferred Exchange Line Waiting Field Function Music on Hold and Announcement Wake-up Functions Central Caller List COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 35 -...

  • Page 36: 2Nd Network Interface

    The data transmission and external VoIP telephony are realised via LAN 1. • The internal VoIP telephony is realised via LAN 2. VoIP completely at the LAN 2 connection COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 36 -...
  • Page 37 Using the Configuration Manager (page Administration > Configuration VoIP) • Configuring DHCP settings for the 2 network interface. Using the Configuration Manager (page Administration > Configuration IP) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 37 -...

  • Page 38: Action Url (Http Request)

    Proceed as follows for configuration: • Configuring Action URLs for a device. Using the Configuration Manager (page Périphériques > URL d’action) • Linking an Action URL with an alarm. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 38 -...
  • Page 39 Action URL (HTTP Request) Using the Configuration Manager (page Périphériques > URL d’action) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 39 -...

  • Page 40: Address Books

    Set contact group authorisations. Using the Configuration Manager (page Données des utilisateurs > Carnets d’adresses > Droits de groupe de contacts) • Set Standard contact group for write-access users. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 40 -...
  • Page 41 Address Books Using the Configuration Manager (page Données des utilisateurs > Carnets d’adresses > Groupes de contacts par défaut) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 41 -...

  • Page 42: Alarm

    If the alarm input has been configured to une fois, it is disabled afterwards. If the alarm input has been configured to Toujours, it is enabled again and a new alarm can be triggered. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 42 -...
  • Page 43 > Music on Hold/Alarm Using a character string on the internal phone (see Alarm) • Configuring alarms. Using the Configuration Manager (page Périphériques > Alarmes > Configurer) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 43 -...
  • Page 44 Alarm • Activating alarms. Using the Configuration Manager (page Périphériques > Alarmes) Using a character string on the internal or external phone (see Alarm) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 44 -...

  • Page 45: Alarm Device

    If necessary, switching transmission of the display name on. Using the Configuration Manager (on the following pages) For admin: Abonnés (Abo) > Propriétés > Paramètres) For user: Propriétés de l’abonné > Paramètres) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 45 -...

  • Page 46: Exchange Line Authorisation, Call Deblocker And Call Restrictor

    Creating the call deblocker and restrictor (outgoing). Using the Configuration Manager (page Données des utilisateurs > Numéros spéciaux) • Configuring the exchange line authorisation and switching the call deblocker and restrictor (outgoing) on. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 46 -...
  • Page 47 Using the Configuration Manager (on the following pages) For subscribers: Abonnés (Abo) > Profils > ... > Paramètres de ligne For groups: Groupes > Profils > ... > Paramètres de ligne COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 47 -...

  • Page 48: Exchange Line Request

    Note: Also when the entered phone number correspond with the internal phone numbering plan, the PBX waits up to 4 seconds for whether COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 48 -...
  • Page 49 Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres > Fonctions spéciales) Note: This setting is only visible, if Indicatif automatique au niveau du système is disabled COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 49 -...

  • Page 50: Exchange Line Transfer

    • Switching the authorisation for transferring external calls externally for the transferred phone on. Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Droits) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 50 -...
  • Page 51 Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres de ligne) • Configuring a function key for the exchange line transfer on the system phone (optional, see the phone manual). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 51 -...

  • Page 52: Analogue Connection

    Using the Configuration Manager (page Réseaux publics > Acheminement des appels) • If necessary, making country-specific modifications. Using the Configuration Manager (page Réseaux publics > Analogique > Configurer) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 52 -...

  • Page 53: Call Waiting

    Note: As of firmware 6.6 (PBX) and 2.4 (VoIP phone) a comparison between phone and PBX will be implemented. This function can then be switched on or off in the phone or the PBX. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 53 -...

  • Page 54: Pbx Time

    Note: The switch to/from daylight savings is done automatically for the PBX time. Proceed as follows for configuration: Using the Configuration Manager (page Administration > Date et heure du système de télécommunication) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 54 -...

  • Page 55: Do-Not-Disturb, Call Deblocker And Call Restrictor

    Switching the do-not-disturb function, the call deblocker and restrictor (incoming) on. Using the Configuration Manager (on the following pages) For subscriber: Abonnés (Abo) > Propriétés > Disponibilité COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 55 -...
  • Page 56 Using the Configuration Manager (on the following pages) For subscribers: Abonnés (Abo) > Profils > ... > Disponibilité For groups: Groupes > Profils > ... > Disponibilité COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 56 -...

  • Page 57: Automatic Reception

    Note: Incoming VoIP calls can only be transferred over the automatic reception if the VoIP provider does not block DTMF code presentation. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 57 -...
  • Page 58 (depending on the setting for the system "Reaction if the destination is busy or does not reply"). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 58 -...
  • Page 59 Using a character string on the internal phone (see Automatic Reception) Note: Alternatively, you can use an announcement before answering file (longer). • Creating and configuring automatic receptions. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 59 -...
  • Page 60 Using the Configuration Manager (page Fonctions > Standard automatiques SVI) • Setting up call distribution for automatic receptions. Using the Configuration Manager (page Réseaux publics > Acheminement des appels) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 60 -...

  • Page 61: Baby Call

    Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres) • Configuring delay time for baby call. Using the Configuration Manager (page Abonnés (Abo) > Tous les abonnés) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 61 -...

  • Page 62: Busy-On-Busy

    Proceed as follows for configuration: • Assigning a maximum number of connections to a group or switching Busy-on-Busy off. Using the Configuration Manager (page Groupes > Propriétés > Disponibilité > Busy-on-Busy) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 62 -...

  • Page 63: Disa (Call Through)

    After checking (exception number table, and if necessary LCR table), the connection is established. Note: If possible, have the mobile phone operator enter the PBK number as special number (higher cost savings). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 63 -...
  • Page 64 Making settings for Call Through. Using the Configuration Manager (page Fonctions > DISA (Call Through)) • If necessary, configuring LCR. Using the Configuration Manager (page Routage > Soft-LCR 4.0) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 64 -...

  • Page 65: Boss/Secretary Function

    Configure a function key as a secretary key on the manager's phone (optional, see the phone manual). • Configure a function key as a boss key on the secretary's phone (optional, see the phone manual). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 65 -...

  • Page 66: Clip Texts

    Proceed as follows for configuration: • Enter CLIP texts for specific calls (e .g. wake-up calls) and functions. Using the Configuration Manager (page Fonctions > Textes CLIP) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 66 -...

  • Page 67: Dect Phones

    PBX as IP DECT phones. The Setup Guide of the IP DECT server describes how you can log a handset on to the IP DECT server. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 67 -...

  • Page 68: E-Mail

    Configuring an outgoing mail server. Using the Configuration Manager (page Administration > Courrier électronique > Serveur du courrier sortant) • Assigning an outgoing mail server to a voice mail/fax box. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 68 -...
  • Page 69 > Propriétés > Paramètres de boîte) • Assigning a language file to the system e-mails. Using the Configuration Manager (page Administration > Messages système) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 69 -...

  • Page 70: Remote Configuration And Alternative Connection Options

    Remote configuration of the PBX can be accessed via the page https:// remote-access.auerswald.de on the Internet. This requires a dealer access via the Internet and enabling of the (Auerswald) Remote Access. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019...
  • Page 71 PC controller). The PBX must be configured accordingly. Before you can do this, you must install the ISDN system phone's configuration software on the PC you are going to use. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 71 -...

  • Page 72: Configuration Options

    Remote configuration of the PBX can be accessed via the page https:// remote-access.auerswald.de on the Internet. This requires a dealer access via the Internet and enabling of the (Auerswald) Remote Access Remote configuration of the PBX via the Internet without (Auerswald)
  • Page 73 PC controller). The PBX must be configured accordingly. Before you can do this, you must install the ISDN system phone's configuration software on the PC you are going to use. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 73 -...

  • Page 74: Configuring The Pbx Remotely With (Auerswald) Remote Access Server Via The Internet

    Configuring the PBX Remotely with (Auerswald) Remote Access Server via the Internet Configuring the PBX Remotely with (Auerswald) Remote Access Server via the Internet Requirements: • PBX with existing connection to the Internet (DSL) • In the PBX configured ARA PIN and remote switching number and also enabled dealer access over the Internet Using the Configuration Manager (page Administration >...
  • Page 75 Configuring the PBX Remotely with (Auerswald) Remote Access Server via the Internet The PBX automatically accepts the call. You will hear the external confirmation tone (1 second. 6. Dial with DTMF ##8 PIN ARA *91#. You will hear the external confirmation tone (1 second).

  • Page 76: Configuring The Pbx Remotely Via The Internet (Without (Auerswald) Remote Access Server)

    Configuring the PBX Remotely via the Internet (without (Auerswald) Remote Access Server) Configuring the PBX Remotely via the Internet (without (Auerswald) Remote Access Server) Requirements: • Internet connection between the computer and the PBX (for example, DSL) • Permanent external IP address, or the use of VPN or DynDNS •...
  • Page 77 Configuring the PBX Remotely via the Internet (without (Auerswald) Remote Access Server) The login window opens. 3. Enter your user name and password. 4. Click Ok (this text is depending on the browser used). The Configuration Manager opens. 5. Make the desired changes.

  • Page 78: Configuring Isdn System Phones Via The Pbx (Internal)

    Select the phone whose configuration you want to open and click OK. 7. Select the desired Authorisation level. 8. Enter the associated PIN and click OK. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 78 -...
  • Page 79 12. Enter a name for the *.cf2 file and click Save. 13. Open the menu File > Save > Telephone. 14. Select the desired phone and click OK. 15. Enter the associated PIN and click OK. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 79 -...

  • Page 80: Configuring Isdn System Phones Remotely Via The External S 0 Port On The Pbx (Externally)

    1. Start COMfortel Set. 2. Open Options > Interface..3. Under Interface, select ISDN card (CAPI 2.0). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 80 -...
  • Page 81 13. Enter a name for the *.cf2 file and click Save. 14. Open File > Save > Telephone. 15. Select desired phone and click OK. 16. Enter the associated PIN and click OK. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 81 -...

  • Page 82: Firmware Update

    Firmware Update Firmware Update Information and Options Distributing Firmware COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 82 -...

  • Page 83: Information And Options

    Manual. This is available on the Internet (see Auerswald: Auerswald Service Portal, FONtevo: FONtevo Support). Firmware update options: • Manual firmware update of the PBX. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 83 -...
  • Page 84 Restoring the firmware of the PBX. Using the Configuration Manager (page Administration > Mise à jour et redémarrage du firmware) By pressing a button on the PBX COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 84 -...

  • Page 85: Distributing Firmware

    COMfortel 3600 IP and from COMfortel 1400 IP/2600 IP to other COMfortel 1400 IP/2600 IP. Proceed as follows: • Using the phone and automatically via the PBX COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 85 -...

  • Page 86: Fixed Mobile Convergence (Fmc)

    • When all data match, the caller can initiate a call (e. g. via the smartphone app). Proceed as follows for configuration for Appels sortants COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 86 -...
  • Page 87 Making settings for FMC Using the Configuration Manager (page Fonctions > Call Trough) Note: For FMC, the limits (call duration, number of calls) that are set for Call Through apply. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 87 -...

  • Page 88: Follow-Me

    Proceed as follows for configuration: • Switching authorisations for the involved internal subscribers on. Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Droits) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 88 -...
  • Page 89 For subscribers: Abonnés (Abo) > Propriétés > Disponibilité For groups: Groupes > Propriétés > Disponibilité Using a character string on the internal or external phone (see Follow-me) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 89 -...

  • Page 90: Activation

    The following unlockable functions/resources are already available in the PBX: • 4 (COMpact 5200/R) or 8 (COMpact 5500/R) VoIP channels for internal IP and Internet telephony (SIP-compliant in accordance with RFC 3261; support for VoIP Codecs G.711, G.729, G.722, G.726, iLBC) •...
  • Page 91 Activation Important: Using the voice mail channel will result in the loss of one VoIP channel. Extension by activation In the Auerswald/FONtevo online shop you can extend the PBX with the following functions/resources against a fee: • System activation •...
  • Page 92 Note: The PBX dongle required for the extension is part of the basic device. Proceed as follows for configuration: • Release other functions. Using the Configuration Manager (page Administration > Release) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 92 -...

  • Page 93: Call Charge Information

    Using the Configuration Manager (on the following pages) Réseaux publics > RNIS > Liasion Point-Multi-Point (PMP) > Configurer Réseaux publics > RNIS > Numéro Principal d’abonnement/ Faisceau (NDI) > Configurer COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 93 -...

  • Page 94: Call Allowance Account

    Using the Configuration Manager (page Routage > Soft-LCR 4.0) • Making settings for call allowance accounts. Using the Configuration Manager (page Fonctions > Crédits de communication) • Setting a credit. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 94 -...
  • Page 95 Call Allowance Account Using the Configuration Manager (page Fonctions > Crédits de communication) Using a character string on the internal phone (see Call Allowance Account) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 95 -...

  • Page 96: External Outgoing Call

    Note: The special numbers provided by the VoIP provider, for checking one's account status or dialling, for example, usually do not include a COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 96 -...
  • Page 97 Note: For all DSL connections that are not made over a dedicated line, some VoIP provider reset the DSL line at least once within 24 hours. This terminates calls currently in progress. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 97 -...

  • Page 98: Call Data

    Call Data Call Data Overview of Setting Options Contents of the Call Data Record Opening the Call Data List COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 98 -...

  • Page 99: Overview Of Setting Options

    > Données d’appel > Filtres) • Management call data. Using the Configuration Manager (page Données des utilisateurs > Données d’appel > Liste des appels) • Delete call data records. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 99 -...
  • Page 100 Overview of Setting Options Using a character string on the internal phone (see Call Data (Single Call Record)) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 100 -...

  • Page 101: Contents Of The Call Data Record

    Your own external number • Call charges • Billing factor • Call direction • Billing type • Call type • Project number • Billing number for room phones COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 101 -...

  • Page 102: Opening The Call Data List

    As user: Liste des appels. Note: Sorting criteria (max. 3) and sequence can be changed via the column headlines. Main sorting criteria is the last one selected. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 102 -...

  • Page 103: Groups

    When logging into a group as entrant, the subscriber then finds himself in the call distribution of the group in question for internal, exchange line and door calls. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 103 -...
  • Page 104 And in all other groups, he is then only incoming and outgoing. Proceed as follows for configuration: • Creating groups. Using the Configuration Manager (on the following pages) Groupes > Numéros de téléphone COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 104 -...
  • Page 105 Using the Configuration Manager (page Groupes > Propriétés > Paramètres de base) Using a character string on the internal phone (see Groups) Using the menu/function key on a system phone (optional, see the phone manual) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 105 -...

  • Page 106: Gsm Gateway

    Using the Configuration Manager (on the following pages) Réseaux publics > RNIS > Liasion Point-Multi-Point (PMP) Réseaux publics > RNIS > Numéro Principal d’abonnement/ Faisceau (NDI) > Configurer COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 106 -...
  • Page 107 GSM Gateway • Entering the connection type on the ISDN connection and the phone number. In the GSM gateway configuration (see manual of the GSM gateway) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 107 -...

  • Page 108: Hardware

    • Selecting modules. Using the Configuration Manager (page Matériel > Sélection des modules) • Setting port configurations. Using the Configuration Manager (page Matériel > Configuration du port) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 108 -...

  • Page 109: Shutting Down And Switching Off

    Delayed powering down. Using the Configuration Manager (page Administration > Mise à jour et redémarrage du firmware) Note: The PBX is powered down only after all calls are finished. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 109 -...

  • Page 110: Hotel Function

    The guest can initiate and accept calls and configure a wake-up time. The cleaning staff can also indicate the room status. In addition, the administrator can prevent the initiation of calls between room phones (Room2Room). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 110 -...
  • Page 111 Proceed as follows for configuration: • Selecting reception and room phones. Using the Configuration Manager (on the following pages) Fonctions > Fonction Hôtel > Abonnés de la réception COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 111 -...
  • Page 112 Note: If unsuccessful calls are to be documented in the hotel reception phone, the recording of the internal calls in the caller list must be enabled. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 112 -...
  • Page 113 Configuring the SFTP transfer and switch on the SFTP server if an evaluation programme shall have access to the provided data (e. g. call data list). Using the Configuration Manager (page Administration > Configuration IP > Serveur SFTP) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 113 -...

  • Page 114: Intercom Announcement/Hands-Free

    (for example, eavesdropping from remote rooms). • After 120 seconds has elapsed, the connection is automatically interrupted unless the system phone receiver is picked up during this time. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 114 -...
  • Page 115 Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres) • If necessary, assigning a function key for InterCom on the system phone (optional, see the phone manual). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 115 -...

  • Page 116: Internal Phone Numbers

    > Numéros de téléphone) • Create internal numbers for door stations and announcement outputs. Using the Configuration Manager (page Périphériques > Assistant de périphériques) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 116 -...
  • Page 117 Create internal numbers for short-code dialling numbers as part of contacts. Using the Configuration Manager (page Données des utilisateurs > Carnets d’adresses > Contacts et affectation > COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 117 -...

  • Page 118: Isdn Connection

    Creating a call distribution for the ISDN connection. Using the Configuration Manager (page Réseaux publics > Acheminement des appels) • If necessary, entering additional numbers for the PTP connection. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 118 -...
  • Page 119 ISDN Connection Using the Configuration Manager (page Réseaux publics > RNIS > Additional PBX base numbers) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 119 -...

  • Page 120: Calendar

    PBX during automatic configuration switchovers and, if desired, during Least Cost Routing (LCR) and when executing wake-up calls. Proceed as follows for configuration: • Creating holidays. Using the Configuration Manager (page Fonctions > Calendrier) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 120 -...

  • Page 121: Ringing Sequence

    Ringing Sequence Ringing Sequence Explanations of the Ringing Sequence Examples COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 121 -...

  • Page 122: Explanations Of The Ringing Sequence

    Adding • All subscribers logged into a group ring one after the other delayed by the specified time • Busy subscribers are skipped COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 122 -...
  • Page 123 Split A second caller hears the busy signal (only possible Group for Tous). Proceed as follows for configuration: COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 123 -...
  • Page 124 Using the Configuration Manager (page Groupes > Propriétés > Paramètres de base) • If necessary, configuring rework time for the existing groups. Using the Configuration Manager (page Groupes > Propriétés > Disponibilité) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 124 -...

  • Page 125: Examples

    CF delay time for CF on no Reply: 20 seconds (like Tous - groupe fractionné, but a second caller hears the busy signal) All - Split Group COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 125 -...
  • Page 126 Examples Linear - fixed - Split Group COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 126 -...
  • Page 127 Examples Linear - balancing - Split Group (This is different than Linéaire - fixe - groupe fractionné due to the changing priorities only.) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 127 -...
  • Page 128 Examples Linear - fixed - rotating - Split Group Linear - balancing - rotating - Split Group COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 128 -...
  • Page 129 Examples (This is different than Linéaire - fixe - rotatif - groupe fractionné due to the changing priorities only.) Adding - fixed - Split Group COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 129 -...
  • Page 130 Adding - balancing - Split Group (This is different than Structurant - fixe - groupe fractionné due to the changing priorities only.) Adding - fixed - rotating - Split Group COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 130 -...
  • Page 131 Examples Adding - balancing - rotating - Split Group (This is different than Structurant - fixe - rotatif - groupe fractionné due to the changing priorities only.) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 131 -...

  • Page 132: Ringtones

    5. Tonalité spéciale: 2 long tones, approx. 3 second pause, ... 6. Tonalité spéciale: 1 short and 1 long tone, approx. 4 second pause, ... Alarme: Uninterrupted pulsing COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 132 -...
  • Page 133 Configuring the ringer frequency. Using the Configuration Manager (page Abonnés (Abo) > Tous les abonnés) Note: For alarm calls the ringing tone is permanently set as Alarme. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 133 -...

  • Page 134: Backing Up And Recovering Configuration Data

    Backing Up and Recovering Configuration Data Backing Up and Recovering Configuration Data Information on the Chapter Saving the Configuration for Automatic Upload onto a USB Memory Stick Uploading the Configuration Automatically COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 134 -...

  • Page 135: Information On The Chapter

    Port of the web server The PBX data include the following data: • PBX name • Admin user name • Admin PIN • Admin passwort • Dealer data • Operator data COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 135 -...
  • Page 136 Using the Configuration Manager (page Administration > Sauvegarde de données) • Inserting and restoring from restoration points Using the Configuration Manager (page Administration > Sauvegarde de données) • Automatic upload Using the PBX COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 136 -...

  • Page 137: Saving The Configuration For Automatic Upload Onto A Usb Memory Stick

    1. Rename the configuration file saved on the PC to auconfig.cfg. 2. Save the configuration file in the root directory of a USB memory stick. Further steps: • Perform the automatic upload of the configuration. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 137 -...

  • Page 138: Uploading The Configuration Automatically

    Warning: Power surges, which can occur during electrical storms, can cause life-threatening electric shocks and damage or destroy the PBX. • Do not open the PBX during an electrical storm. 1. Turn the PBX off. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 138 -...
  • Page 139 Note: Any network settings saved in the configuration file will be taken over during automatic uploading. If the network settings were not saved in the configuration file, the factory network settings will be retained. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 139 -...

  • Page 140: Configuration Switchover

    Power save mode of the system phones (optional, see the phone manual) Switching over from one configuration to another can be carried out in two different manners: • manually • time controlled (automatic configuration switchover) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 140 -...
  • Page 141 Subscriber (scr) > Profils Périphériques > Boîtes de messagerie vocale/télécopie > Profils Périphériques > Interphones Périphériques > Relais (actionneurs) Routage > Routage VoIP/GSM > Routing is configuration dependent COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 141 -...
  • Page 142 Identification number 900 (factory settings). • Creating switching times for automatic configuration switchover. Using the Configuration Manager (page Calendriers > Plages horaires) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 142 -...
  • Page 143 Propriétés > Réponse aux appels/Annonce Note: The permanent configuration for CF and the voice mailboxes/ fax boxes are set independent of each other and do not depend on each other. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 143 -...

  • Page 144: Lan-Tapi

    LAN-TAPI LAN-TAPI Expalanations and Setting Options Installing TAPI driver (TSP) Checking the Function of the LAN-TAPI COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 144 -...

  • Page 145: Expalanations And Setting Options

    LAN-TAPI supports the following functions: • Display of the called MSN (multi-company operation) • Call forwarding (CFU, CFB, CFNR) • Call deflection (forwarding before call acceptance) • Transfer COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 145 -...
  • Page 146 Important: The possible functions are dependent on the end devices/ applications used. Proceed as follows for configuration: • Making settings for LAN-TAPI. Using the Configuration Manager (page Fonctions > LAN-TAPI) • Installing TAPI driver (TSP). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 146 -...

  • Page 147: Installing Tapi Driver (Tsp)

    - Windows Server 2008 und Windows Server 2008 R2 - Windows 8/8.1 (32-/64-Bit) - Windows 10 (32-/64-Bit) - Windows Server 2012 und Windows Server 2012 R2 - Windows Server 2016 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 147 -...
  • Page 148 Enter the password for the network connection of the TAPI server in the Mot de passe and Repeat password entry fields. Click Ok. 5. Click Fermer. 6. Restart the PC. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 148 -...

  • Page 149: Checking The Function Of The Lan-Tapi

    Enter. 2. Click Extras > Connect with..In the Line list field, select one of the phones offered for controlling. Click Ok. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 149 -...
  • Page 150 Enter the phone number exactly as you would dial it and click Dial. The controlled phone is called. As soon as you pick up the receiver, the destination number dialled (in this example: 422) is called. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 150 -...

  • Page 151: Loudspeaker Announcement

    Interfaces de paging) • Switching the authorisation for speaker announcements for the involved internal phones on. Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Droits) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 151 -...

  • Page 152: Lcr

    Faisceau (NDI) > Configurer Réseaux publics > Analogique Réseaux publics > VoIP > Comptes > Configurer • Selecting the subscribers on which automatic LCR should be carried out. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 152 -...
  • Page 153 Routage > Soft-LCR 4.0 > Tableaux LCR • Creating the holidays in the calendar of the PBX and switching them on for LCR. Using the Configuration Manager (page Fonctions > Calendrier) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 153 -...

  • Page 154: Macro Numbers

    2 digits. Proceed as follows for configuration: • Configure shorte-code macros. Using the Configuration Manager (on the following pages) Fonctions > Short-code macros COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 154 -...

  • Page 155: Mwi

    As precondition to support the MWI function, the SIP convenience package must have been unlocked (optional, see Activation). Signalling and configuration depend on the end device (see the end device manual). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 155 -...

  • Page 156: Restart

    The web server remains unaffected by this. There are also various options for performing a restart yourself when necessary. Proceed as follows for a manual restart: COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 156 -...
  • Page 157 PBX restarts. During the delay, the PBX prevents new calls from being established. If a call is still active when the timeout occurs, the call is interrupted in order to carry out the restart. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 157 -...

  • Page 158: Emergency Calls

    Note: Local service numbers, such as numbers for doctors or local authorities are also increasingly being added to the emergency numbers. These service numbers can also be set up in the PBX and, COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 158 -...
  • Page 159 Be aware of any possible conflicts between the country-specific emergency numbers and the existing internal phone numbering plan. If necessary, assign new "Internal numbers". COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 159 -...
  • Page 160 Fonctions > Music on Hold and Announcements > Affectation des fichiers > Music on Hold/Alarm Using a character string on the internal phone (see Emergency Call Announcement) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 160 -...
  • Page 161 Emergency Calls Note: The PBX is supplied with announcements in English and German. You can create other announcements in the local language at a later point in time. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 161 -...

  • Page 162: Call Parking

    Using the Configuration Manager (page Fonctions > Parçage d’appels) • Switching the authorisation for call parking for the involved internal phones on. Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Droits) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 162 -...

  • Page 163: Online Name Search

    > Paramètres de base) • Creating group filters for service providers. Using the Configuration Manager (page Fonctions > Recherche de nom en ligne > Paramètres de base > Configurer) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 163 -...
  • Page 164 > Convertisseur de texte) • Switching online name search on. Using the Configuration Manager (page Fonctions > Recherche de nom en ligne > Paramètres de base) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 164 -...

  • Page 165: Multi-Path Call Forwarding

    Using the Configuration Manager (on the following pages) For subscribers: Abonnés (Abo) > Profils > ... > Disponibilité For groups: Groupes > Profils > ... > Disponibilité COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 165 -...

  • Page 166: Pick-Up And Call Take-Over

    Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Droits) • Switching call take-over for the involved internal phones on. Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 166 -...

  • Page 167: Preliminary Pickup Query And Monitoring

    • Standard VoIP end devices of other vendors: As precondition to support the SIP function BLF, the SIP convenience package must have been unlocked (optional, see Activation). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 167 -...
  • Page 168 Using the Configuration Manager (on the following pages) For subscribers: Abonnés (Abo) > Profils > ... > Paramètres For groups: Groupes > Profils > ... > Paramètres COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 168 -...

  • Page 169: Pick-Up Of All Calls To Group Members

    Using the Configuration Manager (page Groupes > Propriétés > Paramètres) • Configuring pick-up of all calls to group members configuration dependent. Using the Configuration Manager (page Groupes > Profils > ... > Paramètres) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 169 -...

  • Page 170: Private (Personalised) Exchange Line Access

    If necessary, switching private exchange line access without PIN entry for the involved internal phones on. Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 170 -...

  • Page 171: Profiles

    Using the Configuration Manager (on the following pages) Périphériques > Boîtes de messagerie vocale/télécopie > Profils > Configuration Périphériques > Boîtes de messagerie vocale/télécopie > Profils > Affectation des profils COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 171 -...

  • Page 172: Project Assignment

    If necessary, configuring a project list on a system phone (optional, see the phone manual). • If necessary, configuring a function key for project assignment on the system phone (optional, see the phone manual). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 172 -...

  • Page 173: Provisioning For Ip Phones

    Provisioning for IP Phones Provisioning for IP Phones Device Configurability and Characteristics and Setting Options Provisioning Files Creating a New Provisioning File COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 173 -...

  • Page 174: Device Configurability And Characteristics And Setting Options

    COMfortel 2600 IP COMfortel 3200 Yes, but not automatically/by PBX search COMfortel 3500 Yes, but not automatically/by PBX search COMfortel 3600 IP COMfortel D-100/D-200 Yealink phones Snom phones COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 174 -...
  • Page 175 – as of firmware version 2.4. – and will automatically carry out a provisioning process in case of modifications. Provisioning-capable PBX systems: • COMpact 4000 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 175 -...
  • Page 176 Creating a file as header file (page Abonnés (Abo) > Propriétés > Gestion des fichiers) • If required, selecting a provisioning file as template (page Abonnés (Abo) > Provisioning d’IP > Gestion des fichiers) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 176 -...
  • Page 177 Switching provisioning only with local network on/off Setting the language of the phone after configuration If necessary, remove unassigned phones (page Abonnés (Abo) > Téléphones non attribués) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 177 -...

  • Page 178: Provisioning Files

    The standard provisioning file is a specific provisioning template type and only contains the basic structure of a provisioning file. The file cannot be deleted or exported, A standard provisioning file can be saved under a COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 178 -...
  • Page 179 Provisioning examines a file to be delivered to the phone. The identified variable names are replaced by the values from the PBX configuration. The changed file is then sent to the device to be provisioned. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 179 -...

  • Page 180: Creating A New Provisioning File

    8. Press Alt 0 in Notepad++ to close the sub-levels to get a better overview. 9. Select the level which you want to distribute to other phones by deleting the levels that are not required. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 180 -...
  • Page 181 10. If required, open the level by clicking in order to modify the settings made there. Note: We recommend to contact your system administrator or specialised dealer for editing provisioning files, if necessary. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 181 -...

  • Page 182: Relays (Actuators)

    Relays (Actuators) Relays (Actuators) Expalanations and Setting Options Relay Operating Modes COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 182 -...

  • Page 183: Expalanations And Setting Options

    Configuring the operating mode for the relays. Using the Configuration Manager (page Périphériques > Relais (actionneurs)) • Configuring relays. Using the Configuration Manager (page Périphériques > Relais (actionneurs) > Configurer) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 183 -...
  • Page 184 Switching relays. Using a character string on the internal or external phone (see Relay) Using the menu/function key on a system phone (optional, see the phone manual) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 184 -...

  • Page 185: Relay Operating Modes

    Alternatively, switching can be triggered manually by phone. The PBX switches off the relay after the defined switching duration. Possible use: • Switching a door opener COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 185 -...
  • Page 186 The PBX switches off the relay after the defined switching duration. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 186 -...
  • Page 187 The PBX switches on the relay as soon as an assigned configuration is switched on. The PBX switches off the relay as soon as a configuration to which it is not assigned is switched on. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 187 -...
  • Page 188 The PBX switches the relay together with the assigned relay. Manual relay The PBX does not automatically switch the relay on and off. Switching on/off can only be triggered manually by phone. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 188 -...

  • Page 189: Call Channel Reservation

    Using the Configuration Manager (page Groupes > Propriétés > Disponibilité) • Configuring call channel reservation configuration dependent. Using the Configuration Manager (page Groupes > Profils > ... > Disponibilité) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 189 -...

  • Page 190: Phone Number Display (Clip)

    Proceed as follows for configuration: • Switching CLIP information for the internal analogue phones on. Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres analogiques) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 190 -...

  • Page 191: Number Presentation

    Proceed as follows for configuration: • Configuring the number presentation (outgoing) and (incoming) and number suppression. Using the Configuration Manager (on the following pages) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 191 -...
  • Page 192 Using the Configuration Manager (page Groupes > Propriétés > Paramètres) • Configuring the number presentation (internal) for group calls configuration dependent. Using the Configuration Manager (page Groupes > Profils > ... > Paramètres) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 192 -...

  • Page 193: Call Forwarding

    Call Forwarding Call Forwarding Call Forwarding Types Call Forwarding for Subscribers Call Forwarding for Groups Call Forwarding for External Numbers COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 193 -...

  • Page 194: Call Forwarding Types

    Note: If CF unconditional is enabled in addition to the Transf. si occupé and/or Transf. si non-réponse, all of the calls are forwarded immediately. In this case, the other call forwarding types are overridden, COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 194 -...
  • Page 195 Call Forwarding Types but remain enabled. As soon as CF unconditional is disabled, the other types that are still enabled are again applicable. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 195 -...

  • Page 196: Call Forwarding For Subscribers

    Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres de ligne) Note: The destination subscriber needs a sufficient exchange line authorisation for taking external calls. • Switching call forwarding on. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 196 -...
  • Page 197 Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Disponibilité) • Configuring the call forwarding configuration dependent. Using the Configuration Manager (page Abonnés (Abo) > Profils > ... > Disponibilité) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 197 -...

  • Page 198: Call Forwarding For Groups

    The following requirements must be fulfilled for this purpose: 1. The incoming call was made via an ISDN network provider supporting call deflection. 2. The COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 198 -...
  • Page 199 Using a character string on the internal phone (see Call Forwarding for Groups) • Making additional settings for call forwarding. Using the Configuration Manager (page Groupes > Propriétés > Disponibilité) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 199 -...
  • Page 200 Call Forwarding for Groups • Configuring the call forwarding configuration dependent. Using the Configuration Manager (page Groupes > Profils > ... > Disponibilité) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 200 -...

  • Page 201: Call Forwarding For External Numbers

    Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Droits) • Switching call forwarding on. Using the Configuration Manager (page Réseaux publics > Transfert d’appel) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 201 -...
  • Page 202 Réseaux publics > RNIS > Liasion Point-Multi-Point (PMP) Réseaux publics > RNIS > Numéro Principal d’abonnement/ Faisceau (NDI) > Configurer Réseaux publics > VoIP > Comptes > Configurer COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 202 -...

  • Page 203: Call Distribution

    Groupes > Numéros de téléphone Proceed as follows for configuration: • Creating the call distribution. Using the Configuration Manager (page Réseaux publics > Acheminement des appels) • Setting the fallback. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 203 -...
  • Page 204 Using the Configuration Manager (page Réseaux publics > Acheminement des appels) • Setting the modem/fax call distribution for analogue connections. Using the Configuration Manager (page Réseaux publics > Acheminement des appels) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 204 -...

  • Page 205: Switch Input

    Using the Configuration Manager (page Périphériques > Interphones) • Configuring switch inputs. Using the Configuration Manager (on the following pages) Périphériques > Alarmes > Entrée > Périphériques > Interphones > Appels d’interphone > COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 205 -...

  • Page 206: Service Data

    Service Data Service Data Setting Options Recording the D-Channel Protocol COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 206 -...

  • Page 207: Setting Options

    Make settings for logging. Using the Configuration Manager (page Administration > Logs) • Log network data stream. Using the Configuration Manager (page Surveillance > Flux de données réseau) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 207 -...

  • Page 208: Recording The D-Channel Protocol

    PBX in the Adresse IP entry field. Note: If a port is present, omit it when you enter the IP address. 5. Click Ok. The protocol log is displayed. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 208 -...
  • Page 209 If the cause of the error cannot be found in the protocol, your specialised dealer or the Service Department (see Auerswald Service Portal) will set additional categories and record an extended protocol. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 209 -...

  • Page 210: Protection From Unauthorised Access

    (e.g. Administration > Droits d’accès) the whole Configuration Manager or alternatively only some individual pages can be released to the sub-administrators. Each sub-administrator has the same access and modification authorisations. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 210 -...
  • Page 211 All generated passwords are listed in the table under Synthèses > Mots de passe abonné supplémentaires. The passwords can be generated system-wide or for subscribers, although system-wide passwords can only COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 211 -...
  • Page 212 Using the Configuration Manager (page Périphériques > URL d’action) • Configuring authorization for controlling of the pbx via phone. Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Droits) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 212 -...

  • Page 213: System Messages

    Using the Configuration Manager (page Administration > Courrier électronique > Serveur du courrier sortant) • If necessary, set up the language file. Using the Configuration Manager (page Administration > Courrier électronique > Internationalisation) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 213 -...
  • Page 214 Using the Configuration Manager (on the following pages) Administration > Messages système Périphériques > Boîtes de messagerie vocale/télécopie Périphériques > Voice mial/fax boxes > Propriétés > Paramètres de boîte COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 214 -...

  • Page 215: Subscribers

    Making common settings for all subscribers. Using the Configuration Manager (page Abonnés (Abo) > Tous les abonnés) • Assigning unassigned phones to a subscriber or deleting them. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 215 -...
  • Page 216 Subscribers Using the Configuration Manager (page Abonnés (Abo) > Téléphones non attribués) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 216 -...

  • Page 217: Announcement Before Answering

    Proceed as follows for configuration: • Managing and assigning audio files for announcements. Using the Configuration Manager (on the following pages) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 217 -...
  • Page 218 Using the Configuration Manager (page Réseaux publics > Acheminement des appels) • If necessary, switching Busy-on-Busy on. Using the Configuration Manager (page Groupes > Propriétés > Disponibilité) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 218 -...

  • Page 219: Text Messages (Instant Messaging)

    SIP-Komfortpaket (SIP convenience package) (optional, see Activation). The sending and receiving of text messages vis SIP depends on the end device (see manual of the end device). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 219 -...

  • Page 220: Tones

    During a Call Through call, when the phone number transferred from the mobile phone is not permitted to use Call Through • Call tone: during the call phase • Special tone 1 and special tone 2: COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 220 -...
  • Page 221 Proceed as follows for configuration: • Making settings for tones. Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres) The tones are signaled as follows: COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 221 -...
  • Page 222 Tones COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 222 -...

  • Page 223: Door Functions

    Creating a relais and assigning it to the door terminal. Using the Configuration Manager (page Périphériques > Interphones) • Switching the authorisation for opening the door for the involved internal phones on. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 223 -...
  • Page 224 Door Functions Using the Configuration Manager (page Subscriber (scr) > Propriétés > Droits) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 224 -...

  • Page 225: Transmission Of The Display Name

    Text Messages (Instant Messaging)). Proceed as follows for configuration: • Switching the transmission of the display name on. Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 225 -...

  • Page 226: Sub-System Operation

    Sub-System Operation Sub-System Operation Setting Options Transferring a Caller of the Main PBX to Another Subscriber on the Main PBX from the Sub-System PBX COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 226 -...

  • Page 227: Setting Options

    Proceed as follows to configure the subordinate PBX: • Creating subscribers in the subordinate PBX. Using the Configuration Manager (page Abonnés (Abo) > Numéros de téléphone > Nouveau) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 227 -...
  • Page 228 Type de présentation du numéro de téléphone: Dans le texte affiché Méthode de non-présentation du numéro de téléphone: Anonyme • Configure a VoIP account for each subscriber. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 228 -...
  • Page 229 Numéro d’abonné multiple (MSN): Subscriber‘s phone number • Switching on preferred exchange lines for each subscriber. Using the Configuration Manager (page Abonnés (Abo) > Numéros de téléphone > Configurer > Paramètres de ligne COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 229 -...
  • Page 230 Acheminement des appels) Acheminement des appels pour: Raccordements multi- périphériques VoIP and account name No de téléphone interne | Nom: Assign internal phone numbers one-to-one to MSNs COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 230 -...

  • Page 231: Transferring A Caller Of The Main Pbx To Another Subscriber On The Main Pbx From The Sub-System Pbx

    2. Hang up the receiver while the other phone is still ringing (blind transfer) or during the query call. Both communication partners are connected to each other. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 231 -...

  • Page 232: Transfer And Callback

    Configuring the maximum duration of transferred calls (external to external). Using the Configuration Manager (page Abonnés (Abo) > Tous les abonnés) • Switching the CCBS and CCNR option for external callers on. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 232 -...
  • Page 233 Transfer and Callback Using the Configuration Manager (page Réseaux publics > RNIS > Numéro Principal d’abonnement/Faisceau (NDI) > Configurer) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 233 -...

  • Page 234: Voice Mail And Fax Boxes

    Voice mail and fax boxes Voice mail and fax boxes Setting Options Management Voice Mail/Fax Function and Memory Messagerie vocale Operating and Querying a Voice Mailbox Fax Box Fax Transfer COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 234 -...

  • Page 235: Setting Options

    Numéros de téléphone > Configurer > Paramètres) • Creating and managing a box. Using the Configuration Manager (page Périphériques > Boîtes de messagerie vocale/télécopie > Numéros de téléphone). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 235 -...

  • Page 236: Management Voice Mail/Fax Function And Memory

    Note: A directory structure is created on the USB data storage device. You should not change this structure. Note: The USB data storage device must have at least 50 MB free memory. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 236 -...

  • Page 237: Messagerie Vocale

    • Switching the readiness permanently on. • Creating the external call distribution (page Réseaux publics > Acheminement des appels). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 237 -...
  • Page 238 Numéros de téléphone > Configurer > Boîtes de messagerie vocale/télécopie) • Configuration of a voice mailbox. Using the Configuration Manager (page Périphériques > Boîtes de messagerie vocale/télécopie > Propriétés) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 238 -...

  • Page 239: Operating And Querying A Voice Mailbox

    Operating and Querying a Voice Mailbox Operating and Querying a Voice Mailbox Information, Notes and Method Using an Internal or External Phone (Remote Access) to Operate and Query a Voice Mailbox COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 239 -...

  • Page 240: Information, Notes And Method

    Using a character string on an internal phone • Using remote access on an external phone • On a system phone using the menu/function key (optional, see the phone manual) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 240 -...

  • Page 241: Using An Internal Or External Phone (Remote Access) To Operate And Query A Voice Mailbox

    PIN or remote access PIN. Various announcements lead you through the remote access menu. Help menu Main menu COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 241 -...
  • Page 242 Repeats current announcement Goes to next announcement Selects the current or free announcement for changing or recording (# save announcement or * cancel) Disables message forwarding Enables message forwarding COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 242 -...
  • Page 243 Plays back the phone number of the caller provided it has been transferred. Further options after announcement of the phone number: Initiates call back Possible call back is cancelled COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 243 -...

  • Page 244: Fax Box

    For the fax box to accept incoming calls, the fax box has to be switched on for a subscriber/a group. Proceed as follows for configuration: • Switching fax box for a group on/off. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 244 -...
  • Page 245 Numéros de téléphone > Configurer > Boîtes de messagerie vocale/télécopie) • Configuration of a fax box Using the Configuration Manager (page Périphériques > Boîtes de messagerie vocale/télécopie > Propriétés) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 245 -...

  • Page 246: Fax Transfer

    Installing Printer Driver COMpact/COMmander Fax on PC Configuring the Printer Driver COMpact/COMmander Fax Sending a fax to a recipient Send a fax to multiple recipients (Broadcasting file) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 246 -...

  • Page 247: Information

    If the destination of the fax is not available (busy or no reply), two further dial-up attempts will automatically be made by the PBX. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 247 -...

  • Page 248: Installing Printer Driver Compact/Commander Fax On Pc

    2. Select the desired language and click Ok and Next. 3. Read the license agreement and subsequently click I accept the terms of the license agreement. Click Next. 4. Click Continue installation. 5. Click Finish. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 248 -...

  • Page 249: Configuring The Printer Driver Compact/Commander Fax

    Important: By enabling the check box Display PIN, the entered password will be displayed uncoded. In order to ensure that a password cannot be viewed by unauthorised persons, a user should always lock the COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 249 -...
  • Page 250 8. If necessary, click Nouveau and repeat steps 2 to 7 in order to configure another fax box of the PBX in the printer driver. 9. Click Ok. 10. Click Fermer. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 250 -...

  • Page 251: Sending A Fax To A Recipient

    Note: If a phone number is stored in the clipboard, it is automatically transferred to the entry field. 4. Under Fax box for transfer select the desired fax box. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 251 -...
  • Page 252 Note: To cancel the fax transfer, delete the fax message under Données des utilisateurs > Messages (administrator) or Messages (boîtes de messagerie vocale/télécopie) (user) in the Configuration Manager. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 252 -...

  • Page 253: Send A Fax To Multiple Recipients (Broadcasting File)

    4. Under Fax box for transfer, select the desired fax box. 5. Click Broadcasting file. 6. Select the text file (*.csv, *.txt) created in step 1 and click Open. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 253 -...
  • Page 254 Note: To cancel the fax transfer, delete the fax message under Données des utilisateurs > Messages (administrator) or Messages (boîtes de messagerie vocale/télécopie) (user) in the Configuration Manager. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 254 -...

  • Page 255: Voip

    VoIP VoIP Note Configuring External Internet Telephony Configuring Internal IP Telephony Configuring Remote Extensions COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 255 -...

  • Page 256: Note

    Note Note The transmission quality and the reliability of Voice over IP depends to a great extent on the quality of the Internet connection used. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 256 -...

  • Page 257: Configuring External Internet Telephony

    7. If necessary, enable DiffServ in order to increase VoIP call quality. 8. Check whether the registration of the VoIP account was successful (Surveillance > Statut comptes VoIP). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 257 -...
  • Page 258 Reduce the Interval for NAT Keep Alive for all of the providers used (Réseaux publics > VoIP > Fournisseur > Configurer). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 258 -...

  • Page 259: Configuring Internal Ip Telephony

    Internet (see Auerswald Service Portal). 6. Check whether the VoIP subscriber was successfully registered on the PBX (page Surveillance > Status int. VoIP subscribers). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 259 -...
  • Page 260 7. If necessary, enable DiffServ, to increase VoIP call quality (Quality of Service (QoS)). 8. If necessary, make the VoIP settings (Jitter buffer, Echo cancellation) for the VoIP subscribers to improve the call quality. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 260 -...

  • Page 261: Configuring Remote Extensions

    Subscriber (scr.) > Properties > Exchange line settings. When the subscriber tries to dial an emergency number, he will hear the COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 261 -...
  • Page 262 (under Abonnés (Abo) > Propriétés > Paramètres de ligne). 5. Configure a call restrictor (e.g. for added value services or mobile radiocommunications networks – 0900, 0180, 01…) and assign COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 262 -...
  • Page 263 10. Check whether the VoIP subscriber was successfully registered on the PBX (page Surveillance > Statut abonnés internes). 11. If necessary, enable DiffServ in order to increase VoIP call quality (Quality of Service (QoS)). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 263 -...

  • Page 264: Voip/Gsm Routing

    Note: The VoIP/GSM routing is performed depending on the destination number, if the exchange line settings (subscriber, group) do not prevent this (e.g. exchange line authorisation only for selected connections, preferred exchange line, call restrictor). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 264 -...
  • Page 265 Note: For call forwarding for subscribers and groups, the routing performed is dependent on the destination number. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 265 -...
  • Page 266 GSM > Numéros de téléphone d’exception) • Configuring the VoIP/GSM routing configuration dependent. Using the Configuration Manager (page Routage > Routage VoIP/ GSM > Routing configuration dependent) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 266 -...

  • Page 267: Preferred Exchange Line

    Using the Configuration Manager (on the following pages) For subscribers: Abonnés (Abo) > Profils > ... > Paramètres de ligne For groups: Groupes > Profils > ... > Paramètres de ligne COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 267 -...

  • Page 268: Waiting Field Function

    If the automatic call acceptance is set to on busy or according to a time, callers are also automatically placed in the waiting field. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 268 -...
  • Page 269 Note: If the waiting field function has been enabled, the LAN TAPI function will not be available for the enabled extensions. Requirements: COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 269 -...
  • Page 270 Using the Configuration Manager (page Groupes > Propriétés > Disponibilité) • Configuring call distribution for the group. Using the Configuration Manager (page Réseaux publics > Acheminement des appels) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 270 -...
  • Page 271 Using the Configuration Manager (page Fonctions > File d’attente) • On each waiting field reception, assigning one or more waiting field keys and one internal waiting field key (optional, see manual for the phone). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 271 -...

  • Page 272: Music On Hold And Announcement

    Announcement) • Switching music on hold during the ringing period on/off. Using the Configuration Manager (on the following pages) Fonctions > Musique d’attente/Annonces > Affectation des fichiers COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 272 -...
  • Page 273 Music on Hold and Announcement Fonctions > Standard automatiques SVI > Configurer COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 273 -...

  • Page 274: Wake-Up Functions

    Using a character string on the internal phone (see Wake-up Functions) • Creating switching times for switching the wake-up announcement. Using the Configuration Manager (page Calendriers > Plages horaires) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 274 -...

  • Page 275: Central Caller List

    (optional, see the phone manual) Proceed as follows for configuration: • Switching the central caller list for the involved groups on. Using the Configuration Manager (page Groupes > Propriétés > Paramètres) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 275 -...

  • Page 276: Phoning

    Phoning Phoning Using Different Phone Types Incoming Calls Call Waiting Calls Outgoing Calls Unsuccessful Outgoing Calls Query Calls Transferring Conference Calls COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 276 -...

  • Page 277: Using Different Phone Types

    It is vital to know which key (e.g. hold or R key or menu you have to use to initiate a query call. To use some functions, you have to rely completely COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 277 -...
  • Page 278 (programming), using the pound key for these actions is not possible on most standard VoIP phones. For more information on this, read the manual for the phone. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 278 -...

  • Page 279: Incoming Calls

    Accepting Incoming Calls Taking over a Call (Pick-up) Taking over a Call (Call Take-over) Accepting Door Call and Opening the Door Accepting an Alarm Call and Confirming the Alarm COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 279 -...

  • Page 280: Accepting Incoming Calls

    Accepting Incoming Calls Accepting Incoming Calls When you receive a call, proceed as follows: • Pick up the receiver. You are connected with the caller. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 280 -...

  • Page 281: Taking Over A Call (Pick-Up)

    Internal number of the individual phone (for exchange line request type Direct exchange line phone: with preceding **) Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 281 -...

  • Page 282: Taking Over A Call (Call Take-Over)

    3. Enter the internal number of the answering machine that is conducting the call to be picked up. Possible entries: Internal number of the individual answering machine (for exchange line request type Direct exchange line phone: with preceding COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 282 -...
  • Page 283 Taking over a Call (Call Take-over) Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 283 -...

  • Page 284: Accepting Door Call And Opening The Door

    Note: During an existing call press the Flash key or the Query key and dial 2. You are connected with the door terminal. 2. Press the Flash key or the Query key. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 284 -...
  • Page 285 Accepting Door Call and Opening the Door 3. Dial #. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 285 -...

  • Page 286: Accepting An Alarm Call And Confirming The Alarm

    PBX. A further alarm call may be initiated after some time if the other alarm subscribers do not confirm the alarm. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 286 -...

  • Page 287: Call Waiting Calls

    Call Waiting Calls Call Waiting Calls Rejecting a Call Waiting Call Accepting the Call Waiting Call Disconnecting the Current Call and Accepting the Call Waiting Call COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 287 -...

  • Page 288: Rejecting A Call Waiting Call

    Note: On ISDN and system phones, this function is performed via an existing function key or via the menu (optional, see manual for the phone). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 288 -...

  • Page 289: Accepting The Call Waiting Call

    (optional, see manual for the phone). Note: If the waiting call is an alarm call, the currently existing call will be terminated when accepting the waiting alarm call. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 289 -...

  • Page 290: Disconnecting The Current Call And Accepting The Call Waiting Call

    Note: Note. On ISDN and system phones, this function is performed via an existing function key or via the menu (optional, see manual for the phone). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 290 -...

  • Page 291: Outgoing Calls

    Force Public Exchange Call for Automatic Exchange Line Request Initiating Targeted VoIP Access Initiating Calls with Project Assignment Calling a Door and Opening the Door Initiating InterCom Announcement/Hands-Free Initiating Loudspeaker Announcement COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 291 -...

  • Page 292: Initiating An Internal Call

    Note: If the internally called subscriber is busy, you can knock on his phone after a short waiting (if call waiting is allowed on his phone). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 292 -...

  • Page 293: Initiating An External Call

    Short code number (for exchange line request type Direct exchange line phone: with preceding **) Once you have finished dialling the phone number, the subscriber will be called. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 293 -...

  • Page 294: Initiating An External Call With Calling Line Identity Restriction

    **) Once you have finished dialling the phone number, the subscriber will be called. The phone number display suppression has been enabled for this call. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 294 -...
  • Page 295 (keypad) and change the setting. If you want to use the feature directly on the exchange line instead, the subscriber needs the authorisation for configuring features to be configured by the network provider. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 295 -...

  • Page 296: Initiating Private Exchange Line Access

    External number (for exchange line request type Internal phone: with preceding exchange line access number) Short code number (for exchange line request type Direct exchange line phone: with preceding **) You are making a personal call. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 296 -...

  • Page 297: Initiating Private Exchange Line Access Without A Pin

    External number (for exchange line request type Internal phone: with preceding exchange line access number) Short code number (for exchange line request type Direct exchange line phone: with preceding **) You are making a personal call. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 297 -...

  • Page 298: Initiating Targeted Exchange Line Access

    External number (for exchange line request type Internal phone: with preceding exchange line access number) Short code number (for exchange line request type Direct exchange line phone: with preceding **) The subscriber is called. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 298 -...

  • Page 299: Force Public Exchange Call For Automatic Exchange Line Request

    1. Pick up the receiver. 2. Select ##94. 3. Enter an external number. Possible entries: External number Once you have finished dialling the phone number, the subscriber will be called. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 299 -...

  • Page 300: Initiating Targeted Voip Access

    The special numbers provided by the VoIP provider for checking one's account status or dialling usually do not include a local area code. The subscriber is called. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 300 -...
  • Page 301 Initiating Targeted VoIP Access Note: No callback is possible (CCBS or CCNR) for outgoing calls over VoIP. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 301 -...

  • Page 302: Initiating Calls With Project Assignment

    External number (for exchange line request type Internal phone: with preceding exchange line access number) Short code number (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 302 -...

  • Page 303: Calling A Door And Opening The Door

    Internal number of the door terminal (for exchange line request type Direct exchange line phone: with preceding **) The call connection is immediately established after dialling the phone number. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 303 -...
  • Page 304 Calling a Door and Opening the Door 3. Press the Flash key or the Query key. 4. Dial #. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 304 -...

  • Page 305: Initiating Intercom Announcement/Hands-Free

    Internal number of the individual system phone (for exchange line request type Direct exchange line phone: with preceding **) The system phone automatically takes the call after a single ring. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 305 -...

  • Page 306: Initiating Loudspeaker Announcement

    2. Enter the internal number of the announcement output (for exchange line request type Poste directement raccordé à la ligne principale with preceding **). The connection is immediatley established. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 306 -...

  • Page 307: Unsuccessful Outgoing Calls

    Deleting Callback on Busy Initiating Reservation of Exchange Line on Busy Initiating Internal Callback on No Response Initiating External Callback on No Response Initiating Priority Call for Do-Not-Disturb COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 307 -...

  • Page 308: Initiating Internal Callback On Busy

    As soon as the connection is no longer busy, you are called by the public exchange for a period of 20 seconds. 4. Pick up the receiver to the make the callback. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 308 -...
  • Page 309 Note: If you do not pick up the receiver within the 20 seconds during which the PBX calls you, the callback request will be deleted. If you pick up the receiver, the subscriber will be called. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 309 -...

  • Page 310: Initiating External Callback On Busy

    If the connection you are calling is busy, proceed as follows: 1. Press the Flash key or the Query key. 2. Dial *37#. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 310 -...
  • Page 311 PBX, may differ from the requirements of the network provider. In case of malfunctions, ask your network provider for the required feature code (keypad) and change the setting. If you want to use the feature directly COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 311 -...
  • Page 312 Initiating External Callback on Busy on the exchange line instead, the subscriber needs the authorisation for configuring features to be configured by the network provider. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 312 -...

  • Page 313: Deleting Callback On Busy

    The callback on busy will be deleted. Important: If you use an analogue access for the external call, you will not be able to delete the callback. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 313 -...

  • Page 314: Initiating Reservation Of Exchange Line On Busy

    Put down the receiver and pick it up again immediately. You can now dial as usual. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 314 -...

  • Page 315: Initiating Internal Callback On No Response

    3. Hang up the receiver. You are called as soon as the subscriber is available. 4. Pick up the receiver to the make the callback. If you do not pick up within 20 seconds, the callback is deleted. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 315 -...

  • Page 316: Initiating External Callback On No Response

    1. Press the Flash key or the Query key. 2. Dial *37#. Note: If you do not hear a confirmation tone, the callback request was not successful. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 316 -...
  • Page 317 Note: A callback will be stored for up to 45 minutes. 4. Pick up the receiver to the make the callback. If you do not pick up within 20 seconds, the callback is deleted. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 317 -...

  • Page 318: Initiating Priority Call For Do-Not-Disturb

    If the internal phone you are trying to call is busy because it is set to do- not-disturb, proceed as follows: • Wait ten seconds. The subscriber is now called. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 318 -...

  • Page 319: Query Calls

    Initiating a Query Call Ending a Query Call Toggling between Conversations Ending One of the Two Calls Connecting Both Communication Partners Initiating Query Call to Third Subscriber COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 319 -...

  • Page 320: Information On The Chapter

    During a query call, you are talking with one subscriber while your previous communication partner is on hold on the PBX in the background listening to hold music. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 320 -...

  • Page 321: Initiating A Query Call

    (e. g. private calls), an InterCom announcement, or a pick-up. Exception: During a door call only the dialling of one phone number is possible. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 321 -...
  • Page 322 Note: On ISDN and system phones, this function is performed via an existing function key or via the menu (optional, see manual for the phone). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 322 -...

  • Page 323: Ending A Query Call

    Note: On ISDN and system phones, this function is performed via a function key or via the menu (optional, see manual for the phone). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 323 -...

  • Page 324: Toggling Between Conversations

    Note: On ISDN and system phones, this function is performed via an existing function key or via the menu (optional, see manual for the phone). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 324 -...

  • Page 325: Ending One Of The Two Calls

    Note: On ISDN and system phones, this function is performed via an existing function key or via the menu (optional, see manual for the phone). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 325 -...

  • Page 326: Connecting Both Communication Partners

    Authorisation Transfert d’appels externes vers l’extérieur assigned to the subscriber During a query call, proceed as follows: • Hang up the receiver. Both communication partners are connected with each other. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 326 -...

  • Page 327: Initiating Query Call To Third Subscriber

    Important: To use this function on ISDN and system phones, the function must be supported via a function key or via the menu by the respective phone (optional, see manual for the phone). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 327 -...
  • Page 328 They are making an one-on-one call with the first communication partner. Note: If the third communication partner goes off-hook beforehand, you will get back to the previously active communication partner. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 328 -...
  • Page 329 Initiating Query Call to Third Subscriber Subsequently press the Flash key or the Query key and dial 1. Also use this function to terminate the call to this communication partner. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 329 -...

  • Page 330: Transferring

    Placing Communication Partner in Waiting Loop Calling a Third Subscriber and Transferring to an Active Communication Partner Parking the Call Internally (Call Parking) Unparking the Call (Call Parking) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 330 -...

  • Page 331: Transferring With Announcement

    This is a security feature, since the transfer of the time announcement or of the weather forecast made by mistake, for instance, would lead to a very long call. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 331 -...
  • Page 332 Note: On some ISDN phones, this function can be called via an existing function key or via the menu (optional, see manual for the phone). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 332 -...

  • Page 333: Blind Transfer (Transferring Without Announcement)

    If you do not accept the call within 60 seconds the call will be disconnected. If your own phone has become busy in the meantime, the COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 333 -...
  • Page 334 Blind Transfer (Transferring without Announcement) procedure will already be cancelled after the first 60 seconds and the external call will be disconnected. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 334 -...

  • Page 335: Placing Communication Partner In Waiting Loop

    The communication partner continues to listen to hold music. As soon as the internal subscriber hangs up the receiver or one subscriber logged in to the group becomes available, this COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 335 -...
  • Page 336 If you do not pick up the call within 60 seconds, the connection is disconnected completely (for example, if your line was busy even for a short time). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 336 -...

  • Page 337: Calling A Third Subscriber And Transferring To An Active Communication Partner

    Important: To use this function on ISDN and system phones, the function must be supported via a function key or via the menu by the respective phone (optional, see manual for the phone). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 337 -...
  • Page 338 Note: If the third communication partner is not ready to be transferred to the second communication partner, press the Flash key or the Query key and dial 1. You will then get back to the normal query call. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 338 -...

  • Page 339: Parking The Call Internally (Call Parking)

    4. Wait until you hear the ringtone. 5. Hang up the receiver. 6. Notify the desired communication partner of the waiting caller (e.g., by making an announcement over the loudspeaker). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 339 -...

  • Page 340: Unparking The Call (Call Parking)

    Direct exchange line phone: with preceding **) 3. Dial the number of the park position. Possible entries: 0 to 9 You are talking with the waiting caller. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 340 -...

  • Page 341: Conference Calls

    Conference Calls Conference Calls Initiating Conference Calls Initiating Toggling between Conversations during a Conference Call Connecting Both Conference Call Partners Ending Conference Call COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 341 -...

  • Page 342: Initiating Conference Calls

    Note: On ISDN and system phones, this function is performed via an existing function key or via the menu (optional, see manual for the phone). Note: A conference is not possible with a door terminal. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 342 -...

  • Page 343: Initiating Toggling Between Conversations During A Conference Call

    Note: You also can use this function this function on analogue phones, where it can be performed via the T-Net function key/menu (optional, see manual for the phone). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 343 -...

  • Page 344: Connecting Both Conference Call Partners

    Important: To use this function at ISDN phones and system phones, the function must be supported via a function key or via the menu by the respective phone (optional, see manual for the phone). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 344 -...

  • Page 345: Ending Conference Call

    Requirements: • A conference call that you initiated yourself During a conference call, proceed as follows: • Hang up the receiver. The conference call is disconnected completely. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 345 -...

  • Page 346: Short Reference

    Call Data (Single Call Record) Targeted Exchange Line Access Targeted VoIP Access Groups Hotel Functions Identification (IPv4 Address, Subnet Mask, Gateway, DHCP Client) InterCom Announcement/Handsfree Speaking Conference COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 346 -...
  • Page 347 Call Forwarding for External Numbers Call Forwarding for Groups Call Forwarding for Subscribers Call Restrictor (Incoming) Announcement before Answering Door Functions Voice Mailbox Music on Hold and Announcement Wake-up Functions COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 347 -...

  • Page 348: Information On The Chapter

    (see manual of the phone). Is the function also available to external devices a remote switching number configured in the PBX has to be dialled first. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 348 -...

  • Page 349: Alarm

    Activating an Alarm Once (on an External Phone) Remote switching number ## 8 * 24 Alarm number Remote Remote switching number for remote programming switching number Scr. PIN COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 349 -...
  • Page 350 Alarm number Additional Alarm input stays enabled even after triggering. information Deactivating an Alarm (on an Internal Phone) ## 8 * 24 Alarm number * 0 # COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 350 -...
  • Page 351 Admin or sub-admin PIN 6...9 (no. 1-4 of the announcement) Additional Wait for trilling tone after 2nd *. information Start recording with 3rd *. Stop recording with #. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 351 -...
  • Page 352 6...9 (no. 1-4 of the announcement) Deleting an Announcement (on an Internal Phone) ## 8 * 573 Admin or sub-admin PIN 6...9 (no. 1-4 of the announcement) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 352 -...

  • Page 353: Reservation Of Exchange Line On Busy

    As soon as a line is available, you will be called back by the PBX. Pick up the receiver. You will hear the external dial tone. Dial an external number without an exchange line access number. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 353 -...

  • Page 354: Force Public Exchange Call For Automatic Exchange Line Request

    Force Public Exchange Call for Automatic Exchange Line Request ## 94 Additional Pick up the receiver. information Enter an external number. Once you have finished dialling the phone number, the subscriber will be called. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 354 -...

  • Page 355: Call Waiting

    Analogue Internal Phone) Query key or Flash key Accepting a Knocking Caller and Putting the Active Call on Hold (on an Analogue Internal Phone) Query key or Flash key COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 355 -...

  • Page 356: Time And Date (Of The Pbx)

    00...23 (hour) 00...59 (minute) 00...59 (second) Setting the Date (on an Internal Phone) ## 8 * 301 Admin or sub-admin PIN 01...31 (day) 01...12 (month) 00...99 (year) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 356 -...

  • Page 357: Do-Not-Disturb

    Do-not-Disturb Do-not-Disturb Enabling Do-not-Disturb (on an Internal Phone) ## 8 * 21 1 # Disabling Do-not-Disturb (on an Internal Phone) ## 8 * 21 0 # COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 357 -...

  • Page 358: Automatic Reception

    1...9, 0 (no. 1-10 of the announcement) Listening to an Annoucement (on an Internal Phone) ## 8 * 574 Admin or sub-admin PIN 1...9, 0 (no. 1-10 of the announcement) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 358 -...

  • Page 359: Baby Call/Hotline

    Disabling Baby Call/Hotline (on an Internal Phone) # 53 # Checking Activation (on an Internal Phone) * # 53 # Additional Busy tone = baby call/hotline is disabled information COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 359 -...

  • Page 360: Call Through

    External number defined for Call Through on the PBX number Destination Internal or external phone to be called number ** + internal number of the group or subscriber ** + short-code dialling number COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 360 -...

  • Page 361: Remote Configuration (Releasing)

    Admin, sub-admin or user PIN Initiating/Releasing Remote Configuration (on an External Phone) Remote switching number ## 8 * 91 # Remote Remote switching number for remote programming switching number ARA PIN COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 361 -...

  • Page 362: Hook Flash Timing

    Hook Flash Timing Hook Flash Timing Learning the Flash Timing (on an Analogue Internal Phone) ## 8 * 98 * Query key or Flash key COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 362 -...

  • Page 363: Follow-Me

    Subscriber/group number Subscriber/ Phone/group to be redirected group number Internal number of the group or subscriber (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 363 -...
  • Page 364 ## 8 * 19 0 Subscriber/group number Subscriber/ Redirected phone/group group number Internal number of the group or subscriber (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 364 -...
  • Page 365 Disabling Follow-me (on an External Phone) Remote switching number ## 8 * 19 0 Subscriber/group number Scr. PIN Remote Remote switching number for remote programming switching number COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 365 -...
  • Page 366 Internal number of the group or subscriber Additional After entering the remote switching number, wait information for external confirmation signal (1 second) before continuing DTMF entry. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 366 -...

  • Page 367: Call Deblocker (Incoming)

    Phone) ## 8 * 22 1 # User PIN Disabling Call Deblocker (Incoming) for Subscribers (on an Internal Phone) ## 8 * 22 0 # User PIN COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 367 -...

  • Page 368: Call Allowance Account

    Direct exchange line phone: with preceding **) 0...99998 (setting the account to a specific amount: 200, for example, equals EUR 2.20.) 99999 (unlimited account) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 368 -...

  • Page 369: Outgoing Calls

    Direct exchange line phone: with preceding **) Initiating an External Call with Suppressed Number Presentation (on an Internal Phone) * 31 # Destination number Destination External phone to be called number COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 369 -...
  • Page 370 External number (for exchange line request type Internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 370 -...

  • Page 371: Call Data (Single Call Record)

    Call Data (Single Call Record) Deleting Own Call Data Records (Works Council Function - on an Internal Phone) ## 8 * 51 # User PIN Additional Authorisation required information COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 371 -...

  • Page 372: Targeted Exchange Line Access

    External number (for exchange line request type internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 372 -...

  • Page 373: Targeted Voip Access

    **) Destination External phone to be called number External number (for exchange line request type Internal phone: with preceding exchange line access number) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 373 -...

  • Page 374: Groups

    Logging in to a Group (Only Incoming - on an Internal Phone) ## 8 * 41 1 Group number Group number Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 374 -...
  • Page 375 ## 8 * 42 0 # Logging All Subscribers out of a Group (Incoming and Outgoing - on an Internal Phone) ## 8 * 48 0 Group number COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 375 -...
  • Page 376 Groups Group number Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **) Additional Membership of the group required information COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 376 -...

  • Page 377: Hotel Functions

    00...23 (hour) 00...59 (minute) Deleting the Wake-up Time (internal phone) Setting the Room Status (internal phone) * 99 1 (room cleaned) 2 (room not cleaned) 3 (room blocked) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 377 -...

  • Page 378: Identification (Ipv4 Address, Subnet Mask, Gateway, Dhcp Client)

    Configuring the Subnet Mask of the PBX (on an Internal Phone) ## 8 * 932 * Admin or sub-admin PIN Subnet mask (12 digits) Querying the Subnet Mask of the PBX (on an Internal Phone) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 378 -...
  • Page 379 Switching the DHCP Client of the PBX off (on an Internal Phone) ## 8 * 930 * 0 # Admin or sub-admin PIN Querying the DHCP Client Status of the PBX (on an Internal Phone) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 379 -...
  • Page 380 ## 8 * 940 # Additional Display of the DHCP client status of the PBX on the information phone display after callback by the PBX 0 = off 1 = on COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 380 -...

  • Page 381: Intercom Announcement/Handsfree Speaking

    Handsfree Speaking to a System Phone (on an Internal Phone) ## 012 Subscriber/group number Subscriber/ Internal number of the group or subscriber (for group number exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 381 -...

  • Page 382: Conference

    You are talking to the call partner previously held information in the background. The other conference partner is hearing music on hold. Connecting Call Partners (on an Analogue Internal Phone) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 382 -...
  • Page 383 Conference Query key or Flash key COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 383 -...

  • Page 384: Configuration Switchover

    ## 8 * 81 Remote switching Remote switching number for remote number programming Scr. PIN 2- to 4-digit ID no. of the configuration Additional Authorisation required information COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 384 -...

  • Page 385: Loudspeaker Announcement

    Number of the announcement output Number of the Internal number of the announcement output (for announcement exchange line request type Direct exchange line output phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 385 -...

  • Page 386: Emergency Call Announcement

    Listening to the Announcement (on an Internal Phone) ## 8 * 5750 Admin or sub-admin PIN Deleting the Announcement (on an Internal Phone) ## 8 * 5550 Admin or sub-admin PIN COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 386 -...

  • Page 387: Call Parking

    0...9 (no. 0-9 of the park position) Additional Authorisation required information Taking over a Call/Conversation in an Ongoing Call (on an Internal Phone) ## 06 Parking number COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 387 -...
  • Page 388 Internal number of the parking zone (for exchange line request type Direct exchange line phone: with preceding **) 0...9 (no. 0-9 of the park position) Additional Authorisation required information COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 388 -...

  • Page 389: Multi-Path Call Forwarding

    Enabling Multi-Path Call Forwarding for Subscribers (on an Internal Phone) * 481 # Disabling Multi-Path Call Forwarding for Subscribers (on an Internal Phone) # 481 # Checking Activation (Subscriber – on an Internal Phone) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 389 -...
  • Page 390 Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) Additional Membership of the group required information Enabling Multi-Path Call Forwarding for Groups (on an Internal Group Phone) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 390 -...
  • Page 391 Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **) Additional Busy signal = multi-path call forwarding is disabled information COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 391 -...

  • Page 392: Pick-Up And Call Take-Over

    Subscriber/group number Subscriber/ Internal number of the group or subscriber (for group number exchange line request type Direct exchange line phone: with preceding **) Additional Authorisation required information COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 392 -...

  • Page 393: Pin

    Note: If, at the end, you hear a busy signal instead of a confirmation tone, the new PIN may already be in use in the PBX and no change takes place. Re-attempt with another digit sequence. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 393 -...

  • Page 394: Private (Personalised) Exchange Line Access

    External number (for exchange line request type Internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 394 -...
  • Page 395 Private (Personalised) Exchange Line Access Additional Only on own phone information Authorisation required COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 395 -...

  • Page 396: Project Assignment

    External number (for exchange line request type Internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 396 -...

  • Page 397: Relay

    For relays with the operating modes light, door information opener, alarm and PC relay Authorisation required Switching a Relay on (on an Internal Phone) ## 8 * 26 * 1 # COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 397 -...
  • Page 398 ## 8 * 26 * 0 # 2- to 4-digit ID no. of the relay Additional For relays with the operating modes manual relay, information configuration-dependent and automatic configuration switchover COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 398 -...
  • Page 399 Scr. PIN 2- to 4-digit ID no. of the relay Additional For relays with the operating modes manual relay, information configuration-dependent and automatic configuration switchover Authorisation required COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 399 -...

  • Page 400: Query And 3Rd Call

    Disconnecting the 3rd Call and Returning to the Last Active Call (on an Analogue Internal Phone) Query key or Flash key Disconnecting the 3rd Call and Returning to the Last Call on Hold (on an Analogue Internal Phone) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 400 -...
  • Page 401 1st Call Partner (on an Analogue Internal Phone) Query key or Flash key Continuing the 3rd Call and Disconnecting the Other Calls (on an Analogue Internal Phone) Query key or Flash key COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 401 -...

  • Page 402: Query And Transfer

    Direct exchange line phone: with preceding **) Cancelling a Ringing Call (on an Analogue Internal Phone) Query key or Flash key Splitting (on an Analogue Internal Phone) Query key or Flash key COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 402 -...
  • Page 403 Connecting Both Call Partners (on an Analogue Internal Phone) Query key or Flash key Transferring a Call Partner into Waiting Loop on Busy (on an Analogue Internal Phone) ## 07 Query key or Flash key COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 403 -...

  • Page 404: Callback On Busy

    Initiating Callback on Busy (on an Internal Phone) * 37 # Query key or Flash key Cancelling Callback on Busy (on an Internal Phone) # 37 # COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 404 -...

  • Page 405: Callback On No Reply

    Initiating Callback on No Reply (on an Internal Phone) * 37 # Query keyor Flash key Cancelling Callback on No Reply (on an Internal Phone # 37 # COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 405 -...

  • Page 406: Call Forwarding For External Numbers

    Number (on an Internal Phone) ## 96 Own number # * 21 # Own number Own phone number (number without exchange line access number (unaffected by a direct exchange line phone)) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 406 -...
  • Page 407 ## 96 Own number # * 67 * Destination number Own number Own phone number (number without exchange line access number (unaffected by a direct exchange line phone)) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 407 -...
  • Page 408 The destination number may only be an external number. Permanent configuration is enabled. Disabling Call Forwarding on Busy (on an Internal Phone) ## 96 Own number ## 67 # COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 408 -...
  • Page 409 External number (for exchange line request type Internal phone: with preceding exchange line access number) Additional Authorisation required information Authorisation for external destination required Permanent configuration is enabled. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 409 -...
  • Page 410 The number can be omitted if call forwarding is to be configured for the number currently sent by the phone. Additional Authorisation required information The destination number may only be an external number. Permanent configuration is enabled. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 410 -...
  • Page 411 # * 69 # Own number Own phone number (number without exchange line access number (unaffected by a direct exchange line phone)) Additional Permanent configuration is disabled. information COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 411 -...

  • Page 412: Call Forwarding For Groups

    ## 97 Group number # * 21 # Group number Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 412 -...
  • Page 413 Subscriber/ Internal number of the group or subscriber (for group number exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 413 -...
  • Page 414 **) The number can be omitted if the phone is logged in to the group as outgoing. Additional Authorisation and membership of the group required information COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 414 -...
  • Page 415 Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **) The number can be omitted if the phone is logged in to the group as outgoing. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 415 -...
  • Page 416 **) The number can be omitted if the phone is logged in to the group as outgoing. Additional Authorisation and membership of the group required information COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 416 -...

  • Page 417: Call Forwarding For Subscribers

    * 21 # Disabling Unconditional Call Forwarding (on an Internal Phone) # 21 # Configuring Call Forwarding on Busy (on an Internal Phone) * 67 * Destination number COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 417 -...
  • Page 418 Internal number of the group or subscriber (for exchange line request type Direct exchange line phone: with preceding **) External number (for exchange line request type Internal phone: with preceding exchange line access number) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 418 -...
  • Page 419 Enabling Call Forwarding on No Reply without Re-entering the Number (on an Internal Phone) * 61 # Disabling Call Forwarding on No Reply (on an Internal Phone) # 61 # COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 419 -...

  • Page 420: Call Restrictor (Incoming)

    ## 8 * 23 1 # User PIN Disabling the Call Restrictor (Incoming) for Subscribers (on an Internal Phone) ## 8 * 23 0 # User PIN COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 420 -...

  • Page 421: Announcement Before Answering

    01...10 (no. 1-10 of the announcment) Listening to an Announcement (on an Internal Phone) ## 8 * 57 Admin or sub-admin PIN 01...10 (no. 1-10 of the announcment) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 421 -...

  • Page 422: Door Functions

    Internal number of the group or subscriber (for exchange line request type Direct exchange line phone: with preceding **) External number (for exchange line request type Internal phone: with preceding exchange line access number) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 422 -...
  • Page 423 Door Functions Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 423 -...

  • Page 424: Voice Mailbox

    Direct exchange line phone: with preceding **) Additional Wait for trilling tone after 2nd *. information Start recording with 3rd *. Stop recording with #. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 424 -...
  • Page 425 Direct exchange line phone: with preceding **) Querying a Voice Mailbox (on an Internal Phone If the Internal Phone Is the Owner of the Voice Mailbox) Voice mailbox number COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 425 -...
  • Page 426 The following functions are available while your own announcements are being played back: Note: # (Selects the currently heard announcement as active announcement.) Note: 4 (Jumps to the previous announcement.) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 426 -...
  • Page 427 Further options after announcement of the phone number: # (Initiates a callback.) * (Back to the message playback.) Additional After having dialled the internal number, wait until the information announcement has ended COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 427 -...
  • Page 428 Note: The default announcement and your own announcements, if any have been recorded, will be played back. The following functions are available while your own announcements are being played back: COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 428 -...
  • Page 429 9 (Announces the phone number of the caller – provided it has been transferred.) Further options after announcement of the phone number: # (Initiates a callback.) * (Back to the message playback.) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 429 -...
  • Page 430 6 (Jumps to the next message.) 7 (Deletes the message currently being played back.) 8 (Ends playback.) * 10 (Disables the voice mailbox.) * 11 (Enables the voice mailbox.) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 430 -...
  • Page 431 * 31 (Enables message forwarding.) * 70 (Deletes all messages and voice memos.) * 99 (Records a voice memo.) Hang-up (Ends remote access.) Additional function while a message is being replayed: COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 431 -...
  • Page 432 3 (Plays back all of the messages.) 4 Jumps back to the previous message.) 5 (Repeats the message currently being played back.) 6 (Jumps to the next message.) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 432 -...
  • Page 433 Press # to save your announcement or * to cancel the function.) * 30 (Disables message forwarding.) * 31 (Enables message forwarding.) * 70 (Deletes all messages and voice memos.) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 433 -...
  • Page 434 The voice mailbox accepts the call after up to 55 seconds. After having pressed #, wait until the announcement has ended COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 434 -...

  • Page 435: Music On Hold And Announcement

    Switching Music on Hold and Announcement on/off and Listen to It (on an Internal Phone) * 573 Option Admin or sub-admin PIN Option 0 (no music on hold/announcement) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 435 -...
  • Page 436 1 (announcement only) 2 (internal music on hold only) 3 (internal music on hold and announcement) 4 (external music on hold only) 5 (external music on hold and announcement) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 436 -...

  • Page 437: Wake-Up Functions

    Internal Phone) ## 8 * 32 User PIN 00...23 (hour) 00...59 (minute) 1...7 (single weekday: Mon...Sun) 8 (weekend: Sat and Sun) 9 (working days: Mon to Fri) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 437 -...
  • Page 438 Stop recording with #. Afterwards the recording is played back for checking. Deleting an Announcement (on an Internal Phone) ## 8 * 552 Admin or sub-admin PIN COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 438 -...
  • Page 439 Wake-up Functions 1...3 (no. 1-3 of the announcement) Listening to an Announcement (on an Internal Phone) * 572 Admin or sub-admin PIN 1...3 (no. 1-3 of the announcement) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 439 -...

  • Page 440: Assistant De Configuration

    Assistant de configuration Basic Knowledge Langue Configuration réseau Dealer and operator data Configuration du port Basich Settings Réseaux publics Abonné Acheminement des appels Sauvegarde de données Affichage et impression COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 440 -...

  • Page 441: Basic Knowledge

    Dealer and operator data an admin user password, admin PIN, admin password and an activation code was entered. Supprimer Via this symbol, marked entries are deleted. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 441 -...

  • Page 442: Langue

    Langue Langue Proceed as follows: • Using the configuration wizard ( > Langue) Language selection > Suivant. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 442 -...

  • Page 443: Configuration Réseau

    Configuration réseau Configuration réseau Configuration Ethernet Configuration DNS COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 443 -...

  • Page 444: Configuration Ethernet

    Masque de sous-réseau IPv4 address of the subnet mask in the range 0-255 (example: 255.255.255.0). Passerelle IPv4 address of the gateway in the range 0-255 (example: 192.168.0.2). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 444 -...

  • Page 445: Configuration Dns

    Despite the enabled DHCP client, the DNS server set here is used. Note: When switched off, the PBX receives the DNS server address automatically from a DHCP server. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 445 -...

  • Page 446: Dealer And Operator Data

    Dealer and operator data Dealer and operator data Accès administrateur Données du système COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 446 -...

  • Page 447: Accès Administrateur

    (confirmation de la saisie) (e. g. for access to COMfortel Set). Note: All PINs in the PBX are unambiguous. Therefore, you cannot assign the same PIN twice. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 447 -...
  • Page 448 To create a secure password you can consult, for example, the guidelines of the German Federal Office for Information Security (BSI, in German). Please confirm your changes with the current admin password Protection against unauthorised changes. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 448 -...

  • Page 449: Données Du Système

    When you configure the country the PBX is automatically assigned the default settings that are required in the selected country (e.g. settings for analogue ports, and emergency numbers). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 449 -...
  • Page 450 Note: Make sure that there are no conflicts between country-specific emergency numbers and your internal phone numbering plan. Assign new internal phone numbers, if necessary. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 450 -...

  • Page 451: Configuration Du Port

    ISDN PTMP connection (Point-to-Multipoint) with up to 10 multiple subscriber numbers (MSNs). Connexion PTP ISDN PTP connection (Point-to-Point) with a PBX base number and Direct Dial In numbers (DDI numbers). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 451 -...

  • Page 452: Basich Settings

    Basich Settings Basich Settings Exchange Line Request/Exchange Line Access Number Indicatifs régionaux COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 452 -...

  • Page 453: Exchange Line Request/Exchange Line Access Number

    Configured prefixes (country prefix and local area code) • Automatic exchange line request disabled Is required to request an external line (exception: direct exchange access and automatic exchange line request). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 453 -...
  • Page 454 Note: Changing the exchange line access number is only meaningful if another exchange line access number is normally used (e.g., in England). Note: Note that changing the exchange line access number restricts the phone numbering plan. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 454 -...

  • Page 455: Indicatifs Régionaux

    Indicatif régional Phone number prefix (e. g. 0208 for Greater London). These are necessary for some functions of the PBX (e.g. Call Through, Call restrictors/Call deblockers). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 455 -...
  • Page 456 Depending on the country and the settings for the local area code above, a dial level must be selected (example: In Belgium, local area codes do not exist. Here, the dial level Localité must not be selected). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 456 -...

  • Page 457: Réseaux Publics

    A PTP connection has a PBX base number (base number, header, base phone number) and (Direct Dial In - DDI) extension numbers. The network provider assigns the phone numbers for the connection. The COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 457 -...
  • Page 458 (e.g. remote configuration, CLIP no screening), you must also enter it in the phone number list (page Réseaux publics > RNIS > Numéros Directs (SDA) en PTP). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 458 -...
  • Page 459 VoIP provider has provided the phone numbers. Note: If there is no fixed digit sequence as the area code at the installation location of the PBX, no entry is required here. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 459 -...
  • Page 460 Voice over IP service (e.g. a dial-in password). Find out what information is needed for the dial-in and enter it accordingly. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 460 -...
  • Page 461 For example, it can also be called a customer password. Caution: Visible passwords are a security risk. • After you enter your password, click on Attribuer les mots de passe. ID d’authentification COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 461 -...
  • Page 462 Note: The phone allows emergency calls by default. Check you can actually use your account to make emergency calls. Not all network providers allow emergency calls. Éditer les mots de passe COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 462 -...
  • Page 463 Réseaux publics The password is visible and can be changed. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 463 -...

  • Page 464: Abonné

    ISDN unit or in the system phone as the (first) MSN. Also on an ISDN unit, make sure that the phone number is transmitted to the PBX. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 464 -...
  • Page 465 Périphériques > Assistant de périphériques for configuration of an announcement output ISDN end devices Téléphone System phone 1200/1400/1600/2600 dédié RNIS COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 465 -...
  • Page 466 COMfortel WS-400 IP or COMfortel WS-650 IP Interphone VoIP door terminal, selection deletes the subscriber and opens Périphériques > Assistant de périphériques for configuration of a door terminal Nouveau COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 466 -...
  • Page 467 (Abo) > Propriétés) The following passwords must be adapted: Note: The device type Combiné pour COMfortel WS-IP needs up to 32 characters (digits and/or characters - no special characters!). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 467 -...

  • Page 468: Acheminement Des Appels

    No de téléphone interne | Nom For a PTP connection without linear call distribution or for extensions differing from linear call distribution, the internal destinations must be selected. linear/fallback COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 468 -...
  • Page 469 ...Analogue No de téléphone interne | Nom Internal number: The caller will be transferred to the selected internal number (subscriber, group, voice mail/fax box or automatic reception). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 469 -...

  • Page 470: Sauvegarde De Données

    Sauvegarde de données Sauvegarde de données Lire les données de configuration depuis le système COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 470 -...

  • Page 471: Lire Les Données De Configuration Depuis Le Système

    Reprendre la musique d’attente et les annonces Photos de contact COMfortel IP Editor Activates the selected data packets for importation into the PBX. Lire depuis le système COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 471 -...
  • Page 472 The configuration is saved to the (PC) data storage device as configuration file (*.cfg). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 472 -...

  • Page 473: Affichage Et Impression

    Affichage et impression Affichage et impression Proceed as follows: • > Affichage et impression) Using the configuration wizard ( Documents imprimés All entries are printed. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 473 -...

  • Page 474: Fin

    Using the configuration wizard ( > Fin) Leaving the configuration wizard or alternatively via Note: When leaving via , changes on the current page are not adopted. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 474 -...

  • Page 475: Configuration Manager

    Configuration Manager Configuration Manager Introduction to the Configuration Manager Synthèses Surveillance COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 475 -...

  • Page 476: Introduction To The Configuration Manager

    Introduction to the Configuration Manager Introduction to the Configuration Manager Requirements and Notes Opening the Configuration Manager Operating Instructions for the Configuration Manager Information on the PBX COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 476 -...

  • Page 477: Requirements And Notes

    Configuration Manager if you are logged in as a user or a sub-administrator (see Configuring Access Authorisation) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 477 -...

  • Page 478: Opening The Configuration Manager

    Opening the Configuration Manager Opening the Configuration Manager Open the Configuration Manager as an Administrator Opening the Configuration Manager as Sub-Administrator Opening the Configuration Manager as User COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 478 -...

  • Page 479: Open The Configuration Manager As An Administrator

    Open the Configuration Manager as an Administrator 1. Enter the IP address of the PBX (for example, 192.168.0.240). 2. Enter the admin user name and the corresponding password. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 479 -...

  • Page 480: Opening The Configuration Manager As Sub-Administrator

    Note: If the sub-administrator enters his own internal number as his user name, this login is recognised as a user login and the web interface is displayed for the user. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 480 -...

  • Page 481: Opening The Configuration Manager As User

    Opening the Configuration Manager as User 1. Enter the IP address of the PBX (for example, 192.168.0.240). 2. Enter the internal number of the user (as user name) and the corresponding password. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 481 -...

  • Page 482: Operating Instructions For The Configuration Manager

    Operating Instructions for the Configuration Manager Operating Instructions for the Configuration Manager Configuration Manager Navigation Logging Out Entry and Selection Fields Creating, Deleting, Searching for, and Sorting Table Entries COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 482 -...

  • Page 483: Configuration Manager Navigation

    Area help topics Below Navigation is the Rubriques d’aide area that contains links to different help topics. It offers help topics related to the opened configuration page. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 483 -...

  • Page 484: Logging Out

    Logging Out Logging Out Via the Logout link in the upper area of the Configuration Manager you go back directly to the login page. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 484 -...

  • Page 485: Entry And Selection Fields

    A check box indicates the enabling or disabling of a function. Slider for making a setting. Sometimes, the exact values are displayed in front or behind the slider. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 485 -...

  • Page 486: Creating, Deleting, Searching For, And Sorting Table Entries

    1. Click in the open field in the header of the column that you want to search, such as Nombre or Nom and enter the search term. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 486 -...
  • Page 487 Click a column header. Sorted in ascending order. Sorted in descending order. Note: If no arrow appears then the column cannot be used as a sorting criteria. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 487 -...

  • Page 488: Information On The Pbx

    PBX (e. g. firmware version, serial number, dealer and operator data). Note: The dealer and operator data can be edited under Administration > Dealer and operator data. Documents imprimés Prints the information about the PBX. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 488 -...

  • Page 489: Synthèses

    Statut transferts d’appels Groupes Mots de passe abonné supplémentaires Standard automatiques SVI Fonction de messagerie vocale/télécopie Heures de réveil Plages horaires Ports Plan de répartition des numéros COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 489 -...

  • Page 490: Plan De Répartition Des Numéros D'identification

    Synthèses > Plan de répartition des numéros d’identification) Displays all assigned identification numbers sorted by number, name or type. Documents imprimés Prints a list of all assigned identification numbers. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 490 -...

  • Page 491: Acheminement Des Appels

    Synthèses > Acheminement des appels) Displays on which internal subscribers a call on a separate external number is signalled. Documents imprimés Prints a list of the configured call distributions. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 491 -...

  • Page 492: Statut Transferts D'appels

    (mutli-path) call forwardings. Note: An activated (multi-path) call forwarding is highlighted in green. Documents imprimés Prints a list of the configured call forwardings. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 492 -...

  • Page 493: Groupes

    Synthèses > Groupes) Displays all created groups with corresponding phone numbers and names as well as the subscriber status. Documents imprimés Prints a list of all configured groups. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 493 -...

  • Page 494: Mots De Passe Abonné Supplémentaires

    Displays all configured additional subscriber passwords for the Configuration Manager, API and Action URLs. Documents imprimés Prints a list of the configured additional subscriber passwords. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 494 -...

  • Page 495: Standard Automatiques Svi

    Using the Configuration Manager ( Synthèses > Standard automatiques SVI) Displays all configured automatic receptions and the corresponding destination numbers. Documents imprimés Prints a list of all configures automatic receptions. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 495 -...

  • Page 496: Fonction De Messagerie Vocale/Télécopie

    Value of the actaual occupied and maximun • possible storage space. Documents imprimés Prints a list of the configured Voice mail and fax boxes. Graphique Displays the memory assignment in a diagramme. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 496 -...

  • Page 497: Heures De Réveil

    Using the Configuration Manager ( Synthèses > Heures de réveil) Displays all configured wake-up times sorted by weekdays. Documents imprimés Prints a list of the configured wake-up times. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 497 -...

  • Page 498: Plages Horaires

    • Using the Configuration Manager ( Synthèses > Plages horaires) Displays the time periods the configurations are valid (12 a.m.-11:59 p.m.) as well as manually enabled configurations. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 498 -...

  • Page 499: Ports

    Synthèses > Ports) Displays all configured and fixed ports of the PBX and the used transport protocols. Documents imprimés Prints a list of the configured and fixed ports. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 499 -...

  • Page 500: Plan De Répartition Des Numéros

    The internal numbering plan of the PBX permits the allocation of 2 to 4- digit phone numbers in the 10-9999 range. Double allocation of a number is not possible. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 500 -...
  • Page 501 Note: The phone numbers can be shown in the Synthèse globale or Groupé par type. Note: In the overview Groupé par type click for a type to list the configured numbers. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 501 -...

  • Page 502: Surveillance

    Surveillance Surveillance Diagnostic réseau Affectation ext. Canaux de communication Statut comptes VoIP Statut abonnés internes Statut relais IP Messages système Flux de données réseau Messages d’état COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 502 -...

  • Page 503: Diagnostic Réseau

    Surveillance > Diagnostic réseau) When sending a ping to a remote host (e. g. computer, PBX) in the network, its reachability and the routing time is checked. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 503 -...

  • Page 504: Affectation Ext. Canaux De Communication

    Note: When opening the page it first shows the status which is automatically updated every 30 seconds. available. used. not available. emergency call ability. no emergency call ability. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 504 -...

  • Page 505: Statut Comptes Voip

    The first steps are the DNS request and an evaluation of the DNS server response. Registration in progress Registration successful Error, for example caused by: • PBX not connected (cable not plugged or defective) • DSL modem defective COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 505 -...
  • Page 506 Firewall blocks SIP transport protocol or otherwise does not allow Voice over IP Enregistrement REGISTER request successful Faulty STUN request. Current status must be checked again. Note: Some providers have STUN disbaled. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 506 -...
  • Page 507 Faulty STUN request. Current status must be checked again. Error, for example caused by: • Outbound proxy offline • Faulty outbound proxy settings • Faulty domain settings COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 507 -...
  • Page 508 Statut comptes VoIP • Faulty account data (check user name, password and authentication ID) • Outbound proxy currently inactive (e. g. maintenance work) • Account blocked COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 508 -...

  • Page 509: Statut Abonnés Internes

    Note: The PBX cannot automatically recognize the removal of a device. It’s hardware status can be reset under Abonné > Propriétés > Paramètres de base > Réinitialiser le statut du matériel. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 509 -...
  • Page 510 Paramètres de base > Réinitialiser le statut du matériel. Registration VoIP phones No registration. Successful encrypted registration of the VoIP subscriber. Successful unencrypted registration of the VoIP subscriber. Registration error with error message. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 510 -...
  • Page 511 Firmware distributing phone. Subscribers/Door terminals Under Subscribers and Interphones, all known devices that are assigned to a subscriber or a door terminal are displayed. On the right COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 511 -...
  • Page 512 MAC address sent by the device. If these devices shall no longer be displayed, they can be deleted (page Abonnés (Abo) > Téléphones non attribués). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 512 -...

  • Page 513: Statut Relais Ip

    Displays information about the switching status of the IP relays. Note: When opening the page it first shows the status which is automatically updated every 30 seconds. However, not all status information can be automatically updated. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 513 -...

  • Page 514: Messages Système

    Note: If you update your firmware from Version 6.4 to 6.6, old log files are grouped to form a *.tar archive in the SFTP range. Documents imprimés Prints a list of the system events. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 514 -...

  • Page 515: Flux De Données Réseau

    Proceed as follows: • Using the Configuration Manager COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 515 -...
  • Page 516 4. If the error can be reproduced easily, try to repeat it now. 5. To stop the recording of the network log, click Arrêter la trace. 6. Save the file. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 516 -...

  • Page 517: Messages D'état

    Note: If an error occurs, the status messages appear directly after you log into the Configuration Manager. Note: When opening the page it first shows the status which is automatically updated every 30 seconds. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 517 -...

  • Page 518: Settings - Configuration Manager

    Settings – Configuration Manager Settings – Configuration Manager Matériel Réseaux publics Abonnés (Abo) Groupes Périphériques Calendriers Routage Fonctions Données des utilisateurs Administration COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 518 -...

  • Page 519: Matériel

    Matériel Matériel Sélection des modules Configuration du port COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 519 -...

  • Page 520: Sélection Des Modules

    Sélection des modules Sélection des modules Settings of the Modules COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 520 -...

  • Page 521: Settings Of The Modules

    Select the modules that are inserted in the corresponding slot. Déplacer Moves a module to another slot. The settings already made for this module will not be lost by this action. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 521 -...

  • Page 522: Configuration Du Port

    Configuration du port Configuration du port Settings of the Ports COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 522 -...

  • Page 523: Settings Of The Ports

    Settings of the Ports Settings of the Ports 2BRI 2FXO COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 523 -...

  • Page 524: 2Bri

    S0 Port is used as internal S port. internal UP0 Port is used as internal U port. externe Port is used as external port. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 524 -...
  • Page 525 ISDN PTMP connection (Point-to-Multipoint) with up to 10 multiple subscriber numbers (MSNs). Connexion PTP ISDN PTP connection (Point-to-Point) with a PBX base number and Direct Dial In numbers (DDI numbers). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 525 -...

  • Page 526: 2Fxo

    Port is not used and port is not taken into account for the calculation of the total number of existing ports/call channels. externe Port is used as external port. Configurer Opens the page Connexion analogique (see Analogue Connection). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 526 -...

  • Page 527: Réseaux Publics

    Réseaux publics Réseaux publics Indicatif Appels d’urgence Analogique RNIS VoIP Acheminement des appels Transfert d’appel COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 527 -...

  • Page 528: Indicatif

    Indicatif Indicatif Settings of the Exchange Line Request COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 528 -...

  • Page 529: Settings Of The Exchange Line Request

    Settings of the Exchange Line Request Settings of the Exchange Line Request Exchange Line Request/Exchange Line Access Number Prefixes Signalling Tones COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 529 -...

  • Page 530: Exchange Line Request/Exchange Line Access Number

    Note: When switched off, the exchange line request type can be set individually for each subscriber. Code d’accès à la ligne principale Requirements: • Configured prefixes (country prefix and local area code) • Automatic exchange line request disabled COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 530 -...
  • Page 531 Note: Changing the exchange line access number is only meaningful if another exchange line access number is normally used (e.g., in England). Note: Note that changing the exchange line access number restricts the phone numbering plan. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 531 -...

  • Page 532: Prefixes

    Indicatif international International phone prefix (e. g. 0044 for the UK). These are necessary for some functions of the PBX (e.g. Call Through, Call restrictors/Call deblockers). Indicatif régional COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 532 -...
  • Page 533 The digits in the table below are the common LCR number prefixes in Germany. For other countries, more LCR number prefixes (a total of 10) can be entered. Nombre de chiffres Les chiffres commencent par 0100 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 533 -...

  • Page 534: Signalling Tones

    Note: Do not change the preconfigured values for dial tone, ringer and busy tone unless you are told to do so by our support staff. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 534 -...

  • Page 535: Appels D'urgence

    Appels d’urgence Appels d’urgence Settings of the Emergency Calls COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 535 -...

  • Page 536: Settings Of The Emergency Calls

    Settings of the Emergency Calls Settings of the Emergency Calls Emergency Call has Priority Emergency Numbers Service Numbers COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 536 -...

  • Page 537: Emergency Call Has Priority

    Using the Configuration Manager (on the following pages) Réseaux publics > Indicatif Abonné > Propriétés > Paramètres > Indicatif Abonnés (Abo) > Synthèse des fonctions > Paramètres > Indicatif > Configurer COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 537 -...
  • Page 538 Solve the problem by assigning new phone numbers to the internal subscribers in question. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 538 -...

  • Page 539: Emergency Numbers

    If this also applies to the location at which the PBX is installed, you do not need to enter an area code. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 539 -...
  • Page 540 Adds a new emergency or service number. Important: The exchange line access number is never entered when entering emergency or service numbers. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 540 -...

  • Page 541: Service Numbers

    The name is used for display purposes on the system phone. The name along with the phone number also appears on some pages of the Configuration Manager (e.g. Call data list). Nouveau COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 541 -...
  • Page 542 Adds a new emergency or service number. Important: The exchange line access number is never entered when entering emergency or service numbers. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 542 -...

  • Page 543: Analogique

    Analogique Analogique Settings of the Analogue Connection Expert Configuration of the Analogue Connection COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 543 -...

  • Page 544: Settings Of The Analogue Connection

    Settings of the Analogue Connection Settings of the Analogue Connection Analogue Connection Analogue Phone Number COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 544 -...

  • Page 545: Analogue Connection

    Using the Configuration Manager (page Réseaux publics > Analogique > Numéros de téléphone) Requirements: • External analogue port (optional, see Technical Data in the Instructions) Connexion analogique Select the analogue connection to be displayed/configured. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 545 -...

  • Page 546: Analogue Phone Number

    Using the Configuration Manager (page Réseaux publics > Analogique > Numéros de téléphone) Requirements: • External analogue port (optional, see Technical Data in the Instructions) Connexion analogique Select the analogue connection to be displayed/configured. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 546 -...

  • Page 547: Expert Configuration Of The Analogue Connection

    Expert Configuration of the Analogue Connection Analogue Connection General Info Line Connection Start of Call (Outgoing Calls) End of the Call Clip Feature Codes Tones Ring Signal COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 547 -...

  • Page 548: Analogue Connection

    Note: You do not usually need to change these default values. However, if you do need to, follow the instructions from your network provider. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 548 -...
  • Page 549 Analogue Connection Copier les paramètres vers Exécuter Copies the expert configuration settings to the selected port. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 549 -...

  • Page 550: General Info

    Note: You do not usually need to change these default values. However, if you do need to, follow the instructions from your network provider. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 550 -...
  • Page 551 General Info Copier les paramètres vers Exécuter Copies the expert configuration settings to the selected port. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 551 -...

  • Page 552: Line Connection

    The waiting time for a line connection setting specifies the time (in seconds) after which the PBX stops establishing the connection if it does not recognise a dial tone, although the wait for dial tone setting is enabled. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 552 -...
  • Page 553 Note: If loop current is detected, the line is used. Note: If no loop current is detected, the PBX treats the line as if it is either not enabled or not present. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 553 -...

  • Page 554: Start Of Call (Outgoing Calls)

    Note: Select as short a time as possible, because the PBX does not forward the last number to the public exchange until the specified time has passed. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 554 -...
  • Page 555 The PBX also creates the connection if it detects a call tone, and then a voice, even before the waiting time has passed. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 555 -...

  • Page 556: End Of The Call

    In this situation, the subscriber must signal to the PBX that the call is ended by disconnecting. Longueur minimale de la tonalité occupée (3-20 secondes) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 556 -...
  • Page 557 The PBX must recognise the DTMF code "D" sent by the network provider at the end of the call. The PBX recognises the end of the call when the network provider sends DTMF code "D". COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 557 -...

  • Page 558: Clip

    CLIP information. Aucune The network provider does not send the CLIP information. The network provider uses Frequency Shift Keying to send the CLIP information. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 558 -...
  • Page 559 Amplification (0 à +25 dB) CLIP information amplification specifies the number of decibels by which the PBX increases or reduces all the audio signals when CLIP information is being received. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 559 -...

  • Page 560: Feature Codes

    Activer le transf. immédiat (CFU) Désactiver le transf. immédiat (CFU) Activer le transf. si occupé (CFB) Désactiver le transf. si occupé (CFB) Activer le transf. si non-réponse (CFNR) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 560 -...
  • Page 561 The * and # characters • n as a wildcard for the phone number • • , (comma) for a one second pause R as a wildcard for a flash • COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 561 -...

  • Page 562: Tones

    If the required connection is busy (busy signal 1), or if the network is overloaded (busy signal 2, e.g. directly after dialling the local area code). • Tonalité d’appel During the call phase. Tonalité d’intérêt spéciale • COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 562 -...
  • Page 563 Tonalité 2 (tonalité spéciale) Tonalité 3 (tonalité Centrix) Busy tone 1 (call target busy) Busy tone 2 (network busy) Tonalité d’appel 1 Tonalité d’appel 2 Tonalité d’intérêt spéciale COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 563 -...

  • Page 564: Ring Signal

    Activer le transf. immédiat (CFU) Désactiver le transf. immédiat (CFU) Activer le transf. si occupé (CFB) Désactiver le transf. si occupé (CFB) Activer le transf. si non-réponse (CFNR) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 564 -...
  • Page 565 The * and # characters • n as a wildcard for the phone number • • , (comma) for a one second pause R as a wildcard for a flash • COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 565 -...

  • Page 566: Rnis

    Settings of the PTMP Connection Expert Configuration of the PTMP Connection Settings PBX Base Number/Bundle Expert Configuration for the PTP Connection Settings of the Extension Settings of the Additional Numbers COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 566 -...

  • Page 567: Settings Of The Ptmp Connection

    Settings of the PTMP Connection Settings of the PTMP Connection Network Provider Miscellaneous Multiple Subscriber Numbers COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 567 -...

  • Page 568: Network Provider

    "This phone does not allow emergency calls. Please use an alternative." Note: If you have updated your firmware from Version 6.4 to 6.6, the phone allows emergency calls by default. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 568 -...

  • Page 569: Miscellaneous

    They must be entered in the PBX and GSM gateway configurations. Note: When you configure the GSM gateway, you must also input the connection type of the ISDN connection. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 569 -...
  • Page 570 Numéros de téléphone d’exception (and the corresponding accesses, also configured on this page) or via a configured preferred exchange line (Paramètres de ligne for subscribers or groups). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 570 -...

  • Page 571: Multiple Subscriber Numbers

    CLIP no screening switched on for the ISDN connection Customer-specific phone number (e.g. a service phone number) that is transferred to the destination by the exchange line without its correctness being checked. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 571 -...
  • Page 572 PBX. Note: See Ringtones for information about exceptions to signalling and sound sequences. Nouveau Adds a new phone number. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 572 -...

  • Page 573: Expert Configuration Of The Ptmp Connection

    Expert Configuration of the PTMP Connection Expert Configuration of the PTMP Connection Liasion Point-Multi-Point (PMP) General Info Routage Transfert d’appel Présentation du numéro de téléphone COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 573 -...

  • Page 574: Liasion Point-Multi-Point (Pmp)

    Select the country for this exchange line. Copier les paramètres vers Exécuter The settings of this port can be copied an transferred for another port. Informations de coûts Requirements: COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 574 -...
  • Page 575 Important: If you are using the Soft-LCR 4.0 LCR procedure, the duration of the call and your own table of tariffs are used to calculate the charges. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 575 -...

  • Page 576: General Info

    Depending on the country and the settings for the local area code above, a dial level must be selected (example: In Belgium, local area codes do not exist. Here, the dial level Emplacement must not be selected). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 576 -...
  • Page 577 Interfering noise during dialling phase are avoided. Always send DTMF digit after inband info Note: This is a country-specific setting (only relevant in Italy). All outstanding digits are transferred via DTMF. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 577 -...
  • Page 578 Note: This is a country-specific setting (only relevant in Italy). T310 is a timer for ISDN that disconnects a call connection after a certain time. The call is not disconnected after a certain time. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 578 -...

  • Page 579: Routage

    Note: LCR must be disabled if the network provider does not support LCR. Note: However, you can always perform LCR manually by dialling a provider area code prefix if the network provider supports the dial-around service. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 579 -...
  • Page 580 Nombre de chiffres Les chiffres commencent par 0100 Nouveau A new digit is added to the table. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 580 -...

  • Page 581: Transfert D'appel

    Special form of the Keypad call forwarding method in Spain. Installation CR The call forwarding is controlled in the PTP connection. Not every provider supports this method. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 581 -...
  • Page 582 Renouveler le transfert d’appel en cas de redémarrage du système When rebooting the PBX, the saved data of the call forwarding is renewed. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 582 -...
  • Page 583 (For call forwarding via the PBX, use any available call channel). SETTINGS FOR CALL FORWARDING METHODS CF/CR/CD FACILITY COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 583 -...
  • Page 584 Le numéro composé (CDPN) contient un préfixe Enter a prefix (*, #, 0-9; max. 4 digits) to send possibly necessary control commands to the provider. Le numéro composé (CDPN) contient un suffixe COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 584 -...
  • Page 585 CALL FORWARDING UNDCONDITIONAL (CFU) Transfert d’appel disponible dans la ligne If the exchange line has a CFU, this function can be enabled. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 585 -...
  • Page 586 Keypad-/Registro code: Disable CFB The feature codes specify the character strings the ISDN network provider requires to execute a service feature on the ISDN connection Possible entries: COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 586 -...
  • Page 587 The * and # characters • • n as a wildcard for the destination number (CDPN) s as a wildcard for the own phone number (MSN) • COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 587 -...

  • Page 588: Présentation Du Numéro De Téléphone

    Select the type (Unknown, Subscriber, National, International) how the phone number shall be transferred. Select the phone number format dependent on the phone number type. CDPN receives prefix COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 588 -...
  • Page 589 Select the type (Unknown, Subscriber, National, International) how the phone number shall be transferred. Select the phone number format dependent on the phone number type. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 589 -...
  • Page 590 Enabled Identité en départ for incmong calls Note: The settings ‚of type‘ and ‚in format‘ build a group which means both settings must be made in dependency to each other. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 590 -...
  • Page 591 Must be selected in Spain. Note: Depending on the provider, in Spain the special encoding Par défaut might as well be selected. FOR INCOMING CALLS FOR INCOMING CALLS COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 591 -...
  • Page 592 Note: This is a country-specific setting (only relevant in Austria). Enter a waiting time until the direct dialling (between 4 and 8 seconds). This is useful when the phone number is first transferred incompletely. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 592 -...

  • Page 593: Settings Pbx Base Number/Bundle

    (Direct Dial In - DDI) extension numbers. The network provider assigns the phone numbers for the connection. The phone number to be dialled is formed from the PBX base number + (DDI) extension number. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 593 -...
  • Page 594 In contrast, if the caller only dials 0, the fallback call distribution function is enabled as soon as the time for selecting a suffix dialling digit has passed. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 594 -...
  • Page 595 (Paramètres de ligne for subscribers or groups). La ligne peut passer des appels d’urgence Requirements: • The corresponding connection must allow emergency calls This exchange line can be used for emergency calls. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 595 -...
  • Page 596 Note: A "primary multiplex interface" is the same as a bundle and cannot be combined with other connections. Nouveau Adds a new phone number. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 596 -...

  • Page 597: Expert Configuration For The Ptp Connection

    Expert Configuration for the PTP Connection Expert Configuration for the PTP Connection Connexion PTP Général Routage Transfert d’appel Présentation du numéro de téléphone COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 597 -...

  • Page 598: Connexion Ptp

    Select the country for this exchange line. Copier les paramètres vers Exécuter The settings of this port can be copied an transferred for another port. Informations de coûts COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 598 -...
  • Page 599 CCBS Requirements: • Service feature CCNR (callback on no response) is enabled by the network provider. • Configured prefixes (country prefix and local area code) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 599 -...
  • Page 600 PBX and therefore the function cannot be performed. Important: In addition, this function can often only be used if both call partners are using the same network provider. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 600 -...

  • Page 601: Général

    The selection of the dial level (Location, National, International) is country- specific. Depending on the country and the settings for the local area code above, a dial level must be selected (example: In Belgium, local COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 601 -...
  • Page 602 Temporisation de la langue si Setup-Ack avec Inband Info Interfering noise during dialling phase are avoided. Always send DTMF digit after inband info Note: This is a country-specific setting (only relevant in Italy). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 602 -...
  • Page 603 Note: This is a country-specific setting (only relevant in Italy). T310 is a timer for ISDN that disconnects a call connection after a certain time. The call is not disconnected after a certain time. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 603 -...

  • Page 604: Routage

    Note: LCR must be disabled if the network provider does not support LCR. Note: However, you can always perform LCR manually by dialling a provider area code prefix if the network provider supports the dial-around service. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 604 -...
  • Page 605 Nombre de chiffres Les chiffres commencent par 0100 Nouveau A new digit is added to the table. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 605 -...

  • Page 606: Transfert D'appel

    Special form of the Keypad call forwarding method in Spain. Installation CR The call forwarding is controlled in the PTP connection. Not every provider supports this method. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 606 -...
  • Page 607 Renouveler le transfert d’appel en cas de redémarrage du système When rebooting the PBX, the saved data of the call forwarding is renewed. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 607 -...
  • Page 608 (For call forwarding via the PBX, use any available call channel). SETTINGS FOR THE CALL FORWARDING METHODS CF-/CR-/CD- FACILITY Service Indicator COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 608 -...
  • Page 609 Enter a postfix (*, #, 0-9; max. 4 digits) to send possibly necessary control commands to the provider. MSN/DDI fwd. Destination number uses Soft-LCR 4.0 and manual COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 609 -...
  • Page 610 If the exchange line has a CFU, this function can be enabled. Note: If the exchange line does not have a CFU, this function must be disabled. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 610 -...
  • Page 611 If the exchange line has a CFNR, this function can be enabled. Note: If the exchange line does not have a CFNR, this function must be disabled. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 611 -...

  • Page 612: Présentation Du Numéro De Téléphone

    Select the phone number format dependent on the phone number type. CDPN receives prefix Enter a prefix (*, #, 0-9; max. 4 digits) to send possibly necessary control commands to the provider. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 612 -...
  • Page 613 Select the phone number format dependent on the phone number type. Signaler les types d’appel LLC comme Audio 3 kHz Selection for fax devices and analogue modems (e. g. alarm systems and emergency devices). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 613 -...
  • Page 614 Select the type (Unknown, Subscriber, National, International) how the phone number shall be transferred. Select the phone number format dependent on the phone number type. CONNECTED CALLS (COPN) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 614 -...
  • Page 615 Note: This is a country-specific setting (only relevant in Austria). Enter a waiting time until the direct dialling (between 4 and 8 seconds). This is useful when the phone number is first transferred incompletely. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 615 -...

  • Page 616: Settings Of The Extension

    PBX. In other words, the total maximum number of MSNs, DDI numbers and additional numbers is 250. Phone number for CLIP no screening Requirements: COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 616 -...
  • Page 617 PBX. Note: See Ringtones for information about exceptions to signalling and sound sequences. Nouveau Adds a new phone number. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 617 -...

  • Page 618: Settings Of The Additional Numbers

    PBX. In other words, the total maximum number of MSNs, DDI numbers and additional numbers is 250. Phone number for CLIP no screening Requirements: COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 618 -...
  • Page 619 PBX. Note: See Ringtones for information about exceptions to signalling and sound sequences. Nouveau Adds a new phone number. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 619 -...

  • Page 620: Voip

    Settings of the VoIP Provider Management VoIP Account Settings for the VoIP Accounts Expert Settings of the PTMP Connection Expert Settings of the PTP Connection Settings Additional Numbers VoIP COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 620 -...

  • Page 621: Management Of The Voip Provider

    A file with individual provider access data (*.XML) will be downloaded from the update server. Depending on the Internet connection, this file is then either saved to a data storage device (PC) or directly to the PBX. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 621 -...
  • Page 622 The list of providers is saved to the (PC) data storage device in a file called provider.tgz. Copier Selects an existing provider from the list of providers and uses that provider as the basis for creating a new VoIP provider. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 622 -...

  • Page 623: Settings Of The Voip Provider

    Settings of the VoIP Provider Settings of the VoIP Provider Settings Number Presentation (outgoing) Evaluation of Incoming SIP Messages COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 623 -...

  • Page 624: Sip

    There are both country-specific and provider-specific reasons why name resolution is not always successful via the default gateway. In such cases, another way should be chosen here. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 624 -...
  • Page 625 Administration > Passerelle Internet VoIP) Note: A default IAD with the gateway of the first network interface is automatically created. If you only want use the first network interface, COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 625 -...
  • Page 626 It is essential you put additional protective measures in place. Time limit for registration (1 to 60 min.) The registration time specifies how many minutes the PBX waits before reregistering itself with the VoIP provider. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 626 -...
  • Page 627 NAT traversal is performed by the PBX. To achieve this, the registrar for the VoIP provider must be switched on. The SIP request also contains an "rport" part in which the IP addresses used here (local, public) are transported. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 627 -...
  • Page 628 Keep-Alive is too short. As a rule, this is reported with error message 503 during SIP registration. If you encounter this problem, we recommend you set a higher value (e.g. 180). Proxy sortant COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 628 -...
  • Page 629 At the specified intervals, the SIP session timer checks whether the connection is still present. (The PBX cannot detect whether a call connection is disrupted due to problems on the provider side.) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 629 -...
  • Page 630 Note: Select as short a time as possible, because the PBX does not forward the entire phone number to the public exchange until the specified time has passed. Note: Approximately three seconds is the default value for manual inputs. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 630 -...
  • Page 631 Gérer les certificats Opens the certificates management. Transport SIP Selection of the transport protocol. Protocole IP IPv4 IPv4 operating mode is used for communications with the VoIP provider. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 631 -...
  • Page 632 Note: If the actual IP operating mode is IPv6, STUN cannot be used as a NAT method either for SIP or RTP. Sécurité accrue The provider provides better levels of security to protect the PBX against external attacks. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 632 -...

  • Page 633: Rtp

    Pour les canaux VoIP réservés aux appels entrants Pour les canaux VoIP réservés aux appels sortants Number of VoIP channels provided by the VoIP provider to be used only for incoming/outgoing calls. SRTP COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 633 -...
  • Page 634 If NAT traversal is switched on, and a query is sent from a local IP address to the public network, the sending IP address COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 634 -...
  • Page 635 Sortant (RFC 2833) The PBX uses different channels to transfer the DTMF signals and the voice data. The DTMF tones are filtered out of the voice data. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 635 -...
  • Page 636 The codec actually used for a call is not fixed until the codec is negotiated with the VoIP provider. Meilleure qualité possible Selects a codec sequence with best possible VoIP call quality (high bandwidth) as highest priority. Bon compromis COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 636 -...
  • Page 637 If the call quality is impacted frequently, it is a good idea to only select codecs with lower bandwidths in theParamètres Codec priority list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 637 -...

  • Page 638: Settings

    This information includes the IP address and port outside their private network that is viewed as the source of their data. This information is entered in the requests, instead of the actual private IP address/port. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 638 -...
  • Page 639 (the connection to the call forwarding destination number will therefore be switched through in a "surprising" way). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 639 -...
  • Page 640 The SIP stack saves a resource record entry each for PTR, SRV and AAAA with that the preceded destination was reached. As long as the DNS server delivers this entry it will be prioritised. Adresse IP publique statique COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 640 -...
  • Page 641 Two separate media lines for disabling audio and negotiating the fax protocol. Variant 1 Only one media line for negotiating the fax protocol (the media line for disabling audio is not used). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 641 -...

  • Page 642: Number Presentation (Outgoing)

    The destination phone number is transmitted from the PBX to the VoIP provider with the entire country code in mobile telephony format (e.g. +44). Country code without leading zeroes COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 642 -...
  • Page 643 Your own external phone number, that is to be transferred, is sent to the VoIP provider with the entire country code in mobile telephony format (e.g. +44). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 643 -...
  • Page 644 If prefixes are necessary for converting your own phone number, the prefixes set for the account are used (Réseaux publics > VoIP > Comptes > Configurer). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 644 -...
  • Page 645 You can also choose which header is to be used. Méthode de non-présentation du numéro de téléphone Requirements: COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 645 -...
  • Page 646 User name section in the From header contain "anonymous". Note: Number presentation suppression in accordance with RFC 3325, by using a privacy header, is also used automatically. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 646 -...

  • Page 647: Evaluation Of Incoming Sip Messages

    Surveillance > Flux de données réseau and view it in the Wireshark programme. Select the options you require in the list fields under Hiérarchisation des recherches (description Wireshark). The COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 647 -...
  • Page 648 Selects an evaluation method for phone numbers which will work for most providers. Ligne de requête Forces the phone number to be evaluated using the Request Line. En-tête « To » COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 648 -...
  • Page 649 Call Through via VoIP. Caution: As soon as you have enabled this option, your phone and PBX are open to attacks such as the transfer of manipulated phone numbers. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 649 -...

  • Page 650: Management Voip Account

    Proceed as follows: Using the Configuration Manager (page Réseaux publics > Voice • over IP (VoIP page) > Comptes) Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 650 -...

  • Page 651: Settings For The Voip Accounts

    Settings for the VoIP Accounts Settings for the VoIP Accounts Network Provider Location/Access Data Miscellaneous Phone Numbers for PTP Connection Phone Numbers for PTMP connection COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 651 -...

  • Page 652: Network Provider

    Note: The phone allows emergency calls by default. Check you can actually use your account to make emergency calls. Not all network providers allow emergency calls. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 652 -...

  • Page 653: Location/Access Data

    Note: The default exchange line access number on the PBX is 0 in the factory settings. However, this can be changed. Note that changing the exchange line access number restricts the phone numbering plan. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 653 -...
  • Page 654 Voice over IP service (e.g. a dial-in password). Find out what information is needed for the dial-in and enter it accordingly. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 654 -...
  • Page 655 Note: You can only input an entry in this field if the VoIP provider has assigned an authorisation ID. Caution: Visible passwords are a security risk. • After you enter your password, click on Attribuer les mots de passe. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 655 -...

  • Page 656: Miscellaneous

    Note: You will receive the settings data from the VoIP provider with whom you have set up the account. Compte Select the account to be displayed/configured. Paramètres expert Configurer Opens the expert settings page. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 656 -...

  • Page 657: Phone Numbers For Ptp Connection

    Note: In Germany, some providers only offer this service feature for PTP connections. The CLIP no screening function for VoIP connections also depends on which provider is being used. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 657 -...
  • Page 658 Note: If no display name has been entered, the account name is displayed. Note: If your provider (in Germany) is T-Online, you must also enter the VoIP phone number you received from them under Nom d’affichage. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 658 -...
  • Page 659 PBX. Note: See Ringtones for information about exceptions to signalling and sound sequences. Nouveau Adds a new phone number. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 659 -...

  • Page 660: Phone Numbers For Ptmp Connection

    Note: In Germany, some providers only offer this service feature for PTP connections. The CLIP no screening function for VoIP connections also depends on which provider is being used. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 660 -...
  • Page 661 Note: If no display name has been entered, the account name is displayed. Note: If your provider (in Germany) is T-Online, you must also enter the VoIP phone number you received from them under Nom d’affichage. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 661 -...
  • Page 662 PBX. Note: See Ringtones for information about exceptions to signalling and sound sequences. Nouveau Adds a new phone number. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 662 -...

  • Page 663: Expert Settings Of The Ptmp Connection

    Expert Settings of the PTMP Connection Expert Settings of the PTMP Connection VoIP Account General Info Routing Call Forwarding COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 663 -...

  • Page 664: Voip Account

    When setting up and relocating the PBX, the country-specific settings are set automatically. County settings for this exchange line Requirements: • Adopt settings from PBX location (Germany) disabled Select the country for this exchange line. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 664 -...

  • Page 665: General Info

    Depending on the country and the settings for the local area code above, a dial level must be selected (example: In Belgium, local area codes do not exist. Here, the dial level Emplacement must not be selected). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 665 -...

  • Page 666: Routing

    The digits in the table below are the common LCR number prefixes in Germany. For other countries, more LCR number prefixes (a total of 10) can be entered. Nombre de chiffres Les chiffres commencent par COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 666 -...
  • Page 667 Routing 0100 Nouveau A new digit is added to the table. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 667 -...

  • Page 668: Call Forwarding

    CLIP no scrrening is used which is not supported by many providers. For call forwarding via the PBX, use any available call channel Requirements: • Enabled call forwarding method 2. B channel COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 668 -...
  • Page 669 The device checks whether the destination number involved in call forwarding for external numbers has been set up as an exception number. If so, the call is sent along the configured path. If the destination number COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 669 -...
  • Page 670 The feature codes specify the character strings the VoIP network provider requires to execute a service feature on the VoIP connection Possible entries: Digits: 0 to 9 • • The * and # characters COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 670 -...
  • Page 671 (MSN) CALL FORWARDING NO REPLY (CFNR) Transfert d’appel disponible dans la ligne If the exchange line has a CFNR, this function can be enabled. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 671 -...
  • Page 672 , (comma) for a 0,5 second pause • • n as a wildcard for the destination number (CDPN) • m as a wildcard for the own phone number (MSN) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 672 -...

  • Page 673: Expert Settings Of The Ptp Connection

    Expert Settings of the PTP Connection Expert Settings of the PTP Connection VoIP Account General Info Routing Call Forwarding COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 673 -...

  • Page 674: Voip Account

    When setting up and relocating the PBX, the country-specific settings are set automatically. County settings for this exchange line Requirements: • Adopt settings from PBX location (Germany) disabled Select the country for this exchange line. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 674 -...

  • Page 675: General Info

    Depending on the country and the settings for the local area code above, a dial level must be selected (example: In Belgium, local area codes do not exist. Here, the dial level Emplacement must not be selected). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 675 -...

  • Page 676: Routing

    The digits in the table below are the common LCR number prefixes in Germany. For other countries, more LCR number prefixes (a total of 10) can be entered. Nombre de chiffres Les chiffres commencent par COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 676 -...
  • Page 677 Routing 0100 Nouveau A new digit is added to the table. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 677 -...

  • Page 678: Call Forwarding

    CLIP no scrrening is used which is not supported by many providers. For call forwarding via the PBX, use any available call channel Requirements: • Enabled call forwarding method 2. B channel COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 678 -...
  • Page 679 The device checks whether the destination number involved in call forwarding for external numbers has been set up as an exception number. If so, the call is sent along the configured path. If the destination number COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 679 -...
  • Page 680 Note: If the exchange line does not have a CFU, this function must be disabled. CALL FORWARDING IF BUSY (CFB) Transfert d’appel disponible dans la ligne If the exchange line has a CFB, this function can be enabled. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 680 -...
  • Page 681 If the exchange line has a CFNR, this function can be enabled. Note: If the exchange line does not have a CFNR, this function must be disabled. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 681 -...

  • Page 682: Settings Additional Numbers Voip

    Customer-specific phone number (e.g. a service phone number) that is transferred to the destination by the exchange line without its correctness being checked. The name is used for display purposes on the system phone. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 682 -...
  • Page 683 PBX. Note: See Ringtones for information about exceptions to signalling and sound sequences. Nouveau Adds a new phone number. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 683 -...

  • Page 684: Acheminement Des Appels

    Acheminement des appels Acheminement des appels Management for the Call Distribution Settings for Call Distribution COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 684 -...

  • Page 685: Management For The Call Distribution

    Management for the Call Distribution Management for the Call Distribution Call Distribution for COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 685 -...

  • Page 686: Call Distribution For

    Select the connections to be displayed/configured. A separate call distribution is set for each external connection. A single connection as is defined here as: • A PTMP connection (fixed network or GSM) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 686 -...
  • Page 687 No de téléphone interne | Nom For a PTP connection without linear call distribution or for extensions differing from linear call distribution, the internal destinations must be selected. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 687 -...
  • Page 688 (subscriber, group, voice mail/fax box or automatic reception). Note: External numbers, e.g., those used as remote switching/ programming numbers or call through numbers, may not be used in the call distribution. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 688 -...

  • Page 689: Settings For Call Distribution

    Settings for Call Distribution Settings for Call Distribution Call Distribution for Modem/Fax Call Distribution COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 689 -...

  • Page 690: Call Distribution For

    Fallback phone number and no Announcement before Answering: The call will be ringing on the selected internal number. • Fallback phone number and Announcement before Answering: Immédiat COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 690 -...
  • Page 691 • Configured connection type PTP connection A 1:1 assignment for the extensions is made automatically for internal numbers and external extensions that are matching the extensions block. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 691 -...

  • Page 692: Modem/Fax Call Distribution

    (subscriber, group, voice mail/fax box). Aucune reconnaissance There is no automatic modem/fax call distribution. The active fax call distribution is enabled. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 692 -...
  • Page 693 Configured connection type analogue connections Time interval in seconds that the PBX has for making the identification of fax or modem. No de téléphone interne | Nom Requirements: COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 693 -...
  • Page 694 • Configured connection type PTP connection A 1:1 assignment for the extensions is made automatically for internal numbers and external extensions that are matching the extensions block. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 694 -...

  • Page 695: Transfert D'appel

    Transfert d’appel Transfert d’appel Settings for the Call Forwarding COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 695 -...

  • Page 696: Settings For The Call Forwarding

    Settings for the Call Forwarding Settings for the Call Forwarding Call Forwarding for ... COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 696 -...

  • Page 697: Call Forwarding For

    Note: On a system phone, you can switch on/off/over the call forwarding of external numbers either for the current configuration or for permanent configuration using the function key (see the manual for the phone). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 697 -...
  • Page 698 Destination number (external number or short-code number) to which external calls to the external number are to be forwarded. Supprimer Deletes the entry fields of the entries marked in the list. The entries themselves remain. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 698 -...

  • Page 699: Abonnés (Abo)

    Abonnés (Abo) Abonnés (Abo) Numéros de téléphone Provisioning d’IP Profils Propriétés / Synthèse des fonctions Téléphones non attribués Tous les abonnés COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 699 -...

  • Page 700: Numéros De Téléphone

    Numéros de téléphone Numéros de téléphone Management Subscriber COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 700 -...

  • Page 701: Management Subscriber

    ISDN unit or in the system phone as the (first) MSN. Also on an ISDN unit, make sure that the phone number is transmitted to the PBX. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 701 -...
  • Page 702 Périphériques > Assistant de périphériques for configuration of an announcement output ISDN end devices Téléphone System phone 1200/1400/1600/2600 dédié RNIS COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 702 -...
  • Page 703 VoIP door terminal, selection deletes the subscriber and opens Périphériques > Assistant de périphériques for configuration of a door terminal Propriété Configurer Opens the configuration of the subscriber. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 703 -...
  • Page 704 PBX the PBX must be able to identify the MAC address of the phone so that the phone can be matched to a subscriber and his/her provisioning data. Périphériques trouvés COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 704 -...
  • Page 705 Note: If a MAC address has been entered and assigned to a subscriber, the corresponding phone can already be provided with provisioning data during its first boot process. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 705 -...

  • Page 706: Provisioning D'ip

    Provisioning d’IP Provisioning d’IP Settings File Management COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 706 -...

  • Page 707: Settings

    There are IP phones that have a client certificate. Thus, the identity of a subscriber is bound to a unique digital certificate. This way, it can be determined who for example can access the subscriber data. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 707 -...
  • Page 708 Note: When switched off, provisioning can also be carried out on other possible networks (unsafe operation). Langue des téléphones après provisioning Phone language that is displayed on the phone after provisioning. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 708 -...

  • Page 709: File Management

    The COMfortel IP Editor simplifies the provisioning settings (e.g. NTP or function keys) and is only available for the COMfortel xx00 IP devices.The settings are adopted to the provisioning file after saving. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 709 -...
  • Page 710 Importer Importable file types: • *.xml • *.cfg • *.zip Exporter A provisioning file stored in the PBX can be saved on the PC as backup copy. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 710 -...
  • Page 711 An empty provisioning file (Standard.xml) is provided as default file. The Standard.xml file cannot be deleted or edited in the integrated file editor, but it can be viewed. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 711 -...
  • Page 712 Note: Under ID de compte you find the account IDs for the PBX and the exchange lines. Note: You will find further information about provisioning files on the Internet (see Auerswald Service Portal under Developer). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 712 -...

  • Page 713: Profils

    Profils Profils Management Profile Settings of the Subscriber Profiles Settings Profile Assignment COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 713 -...

  • Page 714: Management Profile

    The selected settings can be viewed (default profiles). Configurer The user-defined profiles can be adapted to the corresponding requirements (user-defined profiles). Nouveau Creation of a new profile. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 714 -...

  • Page 715: Settings Of The Subscriber Profiles

    Settings of the Subscriber Profiles Settings of the Subscriber Profiles Exchange Line Settings Reachability Authorisations Voicemail/ Fax Box Settings COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 715 -...

  • Page 716: Exchange Line Settings

    Note: When switched off, the setting under Abonnés (Abo) > Propriétés applies. Requirements: • For differently configurable functions for private and business calls: function activated Using the Configuration Manager (page Abonnés (Abo) > Tous les abonnés) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 716 -...
  • Page 717 This function is for example useful for remote extensions as the emergency call is issued at the location of the PBX and not at the location of the remote extension. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 717 -...
  • Page 718 So it extends the exchange line authorisation. Preferred exchange line business/ExpertsPreferred exchange line privateExperts Defines via which exchange line outgoing external calls will be routed. Occupation automatique COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 718 -...
  • Page 719 (if the subscriber is not a member of the call distribution for this connection, the first MSN is presented). En fonction de la ligne COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 719 -...
  • Page 720 The number presentation to the network provider is not suppressed by the phone. Note: If the number presentation should always be suppressed, the Présentation du numéro de téléphone (appels sortants) must be COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 720 -...
  • Page 721 The phone number to be presented is configured separately for each external connection under Experts. Note: For the option Aucune, the phone service Connected Line Identification Restriction (COLR2) must be released by the network provider. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 721 -...
  • Page 722 Note: On a connection with a GSM gateway, the phone number presentation configured in the PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 722 -...

  • Page 723: Reachability

    Note: When switched off, the setting under Abonnés (Abo) > Propriétés applies. Liste blanche (appels entrants) Requirements: • Configured call deblocker Using the Configuration Manager (page Données des utilisateurs > Numéros spéciaux) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 723 -...
  • Page 724 On a second call, the called subscriber is busy • The multi-path call is not executed • CFB is executed • an answering machine at the 2 B-channel (ISDN) ist not called Rufumleitung COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 724 -...
  • Page 725 Transf. immédiat Numéro de téléphone composé Internal and external calls to the subscriber are forwarded immediately to the entered destination number. Transf. si occupé Numéro de téléphone composé COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 725 -...
  • Page 726 Numéro de téléphone composé Temps d’attente pour transf. si non-réponse Internal and external calls to the subscriber are forwarded after the entered delay time to the entered destination number. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 726 -...

  • Page 727: Authorisations

    The subscriber can switch relays and alarms manually. Commande du système par téléphone The subscriber may change settings of the PBX (e. g. do-not-disturb) using a menu/function key or a character string. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 727 -...
  • Page 728 The subscriber can forward the associated external number to an external destination. Transfer of external calls externally The subscriber can transfer a call between two external subscribers. CF (groups) / Follow me The subscriber can COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 728 -...
  • Page 729 Authorisations • switch group properties of groups which the subscriber is a member of. • switch on Follow-me. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 729 -...

  • Page 730: Voicemail/ Fax Box

    Note: When switched off, the setting under Abonnés (Abo) > Propriétés applies. Messagerie vocale Type de réponse aux appels Temps d’attente pour transf. si non-réponse Immédiat The voice mailbox will be called immediately. si non-réponse COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 730 -...
  • Page 731 Note: COMfortel system phones (ISDN, VoIP) do not receive info calls. New voice message are displayed on these phones via LED signalling (e. g. message button). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 731 -...

  • Page 732: Settings

    Note: When switched off, the setting under Abonnés (Abo) > Propriétés applies. Messagerie vocale Type de réponse aux appels Temps d’attente pour transf. si non-réponse Immédiat The voice mailbox will be called immediately. si non-réponse COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 732 -...
  • Page 733 Note: COMfortel system phones (ISDN, VoIP) do not receive info calls. New voice message are displayed on these phones via LED signalling (e. g. message button). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 733 -...

  • Page 734: Settings Profile Assignment

    A configuration depending profile can be assigned to each subscriber, group or voice mail/fax box. Tous contiennent le profil The same profile is assigned to all subcribers, groups or boxes for one configuration. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 734 -...

  • Page 735: Propriétés / Synthèse Des Fonctions

    Propriétés / Synthèse des fonctions Propriétés / Synthèse des fonctions Settings of the Subscriber Properties COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 735 -...

  • Page 736: Settings Of The Subscriber Properties

    Settings of the Subscriber Properties Settings of the Subscriber Properties Basic Settings Exchange Line Settings Reachability Authorisations Analogue Settings VoIP Settings Voicemail /Fax Box Settings COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 736 -...

  • Page 737: Basic Settings

    Note: faculté libre: The function is currently not overridden by a profile. Note: (non commandé par le profil): The function can not be overridden by a profile. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 737 -...
  • Page 738 - _ . ! ~ * ' ( ) & = + $ ,. The password is used for logging-in to the Configuration Manager (associated user name is the internal phone number) and for registering VoIP phones. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 738 -...
  • Page 739 (page Abonnés (Abo) > Tous les abonnés) Enabled Les abonnés peuvent créer leurs propres mots de passe • pour accéder aux URL d’action (page Périphériques > URL d’action) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 739 -...
  • Page 740 Adds a new entry to the list. Description Enter a name for the entry. Accès au serveur Web/à l’API The subscriber has access to the Configuration Manager / API. Accès aux URL d’action COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 740 -...
  • Page 741 The automatically generated subscriber password is displayed only once. Therefore, copy the subscriber password to the clipboard and then close the dialogue. Connecté dans le gestionnaire de configuration Se déconnecter Requirements: COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 741 -...
  • Page 742 The PBX does not automatically detect the removal of an analogue or standard ISDN phone. By clicking, the hardware status of the subscriber is Surveillance > Statut abonnés internes. reset on page COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 742 -...

  • Page 743: Exchange Line Settings

    Note: faculté libre: The function is currently not overridden by a profile. Note: (non commandé par le profil): The function can not be overridden by a profile. Requirements: COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 743 -...
  • Page 744 Incoming external calls can be accepted. Internal only No external calls can be made/answered. Exchange line dependent The exchange line authorisation is configured separately for each individual external connection via Experts. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 744 -...
  • Page 745 > Numéros spéciaux) The subscriber can dial the phone numbers entered in the call deblocker irrespective of his exchange line authorisation. So it extends the exchange line authorisation. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 745 -...
  • Page 746 Note: The same priority may be allocated to different external connections in parallel. Number presentation (outgoing) - business/ExpertsNumber presentation (outgoing) - privateExperts Defines which phone number is presented. Aucune The phone number is suppressed. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 746 -...
  • Page 747 Présentation du numéro de téléphone (appels sortants) must be configured as Par défaut or En fonction de la ligne. For the Exchange line dependent option, each exchange line can have an COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 747 -...
  • Page 748 Both the DDI parallel to the internal number and the MSN on the PTM connection over which the subscriber is called are presented on the PTMP connection. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 748 -...
  • Page 749 Note: On a connection with a GSM gateway, the phone number presentation configured in the PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 749 -...

  • Page 750: Reachability

    Note: faculté libre: The function is currently not overridden by a profile. Note: (non commandé par le profil): The function can not be overridden by a profile. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 750 -...
  • Page 751 Follow-me Numéro de téléphone composé Internal and external calls to the subscriber are forwarded to the entered destination number. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 751 -...
  • Page 752 PBX memorises the subscribers who have already been called for this call. If the subscriber is the destination of a call forwarding again, the call ends with the previous destination. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 752 -...
  • Page 753 Numéro de téléphone composé Temps d’attente pour transf. si non-réponse Internal and external calls to the subscriber are forwarded after the entered delay time to the entered destination number. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 753 -...

  • Page 754: Authorisations

    Note: faculté libre: The function is currently not overridden by a profile. Note: (non commandé par le profil): The function can not be overridden by a profile. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 754 -...
  • Page 755 Commutation de configuration The subscriber can switch configurations manually. Speaker announcement Aucune The subscriber may not perform speaker announcements. [Name] COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 755 -...
  • Page 756 The subscriber can phone with all doors and open the doors by pressing a key. Paramétrage des caractéristiques au niveau de l’exploitant de réseau (transf., clavier) The subscriber can • forward the own external number via phone. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 756 -...
  • Page 757 • switch on Follow-me. Parçage d’appels The subscriber can park a caller in the parking zone or retrieve a waiting caller from the parking zone. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 757 -...

  • Page 758: Analogue Settings

    Note: faculté libre: The function is currently not overridden by a profile. Note: (non commandé par le profil): The function can not be overridden by a profile. Requirements: COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 758 -...
  • Page 759 300 ms to do this. In order to also use these functions on the PBX, the same time as the hook flash timing must be configured on the PBX. Usually, there is an additional flash button COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 759 -...
  • Page 760 The ringtone specifies which sequence of sounds is used to signal internal calls to internal subscribers on the PBX. Note: See Ringtones for information about exceptions to signalling and sound sequences. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 760 -...

  • Page 761: Voip Settings

    Note: faculté libre: The function is currently not overridden by a profile. Note: (non commandé par le profil): The function can not be overridden by a profile. Requirements: COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 761 -...
  • Page 762 Note: The settings of the PBX for the corresponding subscriber and the settings of the phone must match. Adopt from Administration - > SIPS/SRTP internal (default) The PBX setting applies for the subscriber. Seulement chiffré COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 762 -...
  • Page 763 Périphériques trouvés Select one of the existing MAC adresses. Périphériques affectés MAC adresses already assigned to the subscribers. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 763 -...
  • Page 764 Fichier de provisioning Display of the provisioning file which is assigned to the subscriber. • Using the Configuration Manager (page Abonnés (Abo) > Provisioning d’IP > Gestion des fichiers) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 764 -...

  • Page 765: Voicemail /Fax Box

    Note: faculté libre: The function is currently not overridden by a profile. Note: (non commandé par le profil): The function can not be overridden by a profile. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 765 -...
  • Page 766 (system phone) or a waiting field reception (for one waiting field group, one enabled waiting field reception is sufficient) is enabled, the call will not be made to the voice mailbox! COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 766 -...
  • Page 767 Note: COMfortel system phones (ISDN, VoIP) do not receive info calls. New voice message are displayed on these phones via LED signalling (e. g. message button). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 767 -...

  • Page 768: Settings

    Configuration Manager (page Abonnés (Abo) > Profils > ...) Note: faculté libre: The function is currently not overridden by a profile. Note: (not profile-controlled): The function can not be overridden by a profile. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 768 -...
  • Page 769 Note: When switched off, no phone numbers of the subscriber‘s calls will be transmitted by BLF. Accès privé à la ligne sans PIN Requirements: COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 769 -...
  • Page 770 Important: A restart, e.g. after a power failure or a firmware update, deletes the entries of the RSS feed in the PBX. Entries which have already been queried may still exist in the newsreader/browser. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 770 -...
  • Page 771 RSS feeds you subscribed to are provided via an RSS reader of the browser used. Note: Not all feed readers support RSS feeds which are password- protected. Find out how to customize the browser you are using. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 771 -...
  • Page 772 Tonalité spéciale si mémoire de données d’appels pleine the PBX generates a special dial tone to bring attention that call data memory has reached capacity. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 772 -...
  • Page 773 IP DECT phones as well as COMfortel 1200 IP and COMfortel C-400. If you want to use this function for other phones, you must switch on the system-wide automatic exchange line request (page Administration > Indicatif). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 773 -...
  • Page 774 InterCom (announcement/hands-free calling) Requirements: • System phone that supports InterCom (optional, see phone manual) The subscriber takes automatically an InterCom call directed to him. Transmission du nom d’affichage COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 774 -...
  • Page 775 System phone that supports signalling for alarm devices (optional, see phone manual) An internal call of the subscriber is signaled as an alarm call on a system phone. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 775 -...

  • Page 776: Téléphones Non Attribués

    Téléphones non attribués Téléphones non attribués Managing Unassigned Phones COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 776 -...

  • Page 777: Managing Unassigned Phones

    Select the line of the phone to be removed in the register Téléphones VoIP or Téléphones divers and click Supprimer. Assign a subscriber to a VoIP phone in the list field to the right of the corresponding VoIP phone. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 777 -...

  • Page 778: Tous Les Abonnés

    Tous les abonnés Tous les abonnés Settings all Subscribers COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 778 -...

  • Page 779: Settings All Subscribers

    Temps d’attente pour l’appel bébé/personne âgée (1 à 20 sec.) Specifies after how many seconds the destination number is dialled automatically after picking up the receiver Differently configurable functions for private and business calls COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 779 -...
  • Page 780 > URL d’action, Les abonnés peuvent créer leurs propres mots de passe pour accéder aux URL d’action is activated, then the subscriber may also generate or delete passwords for Action URLs. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 780 -...

  • Page 781: Groupes

    Groupes Groupes Numéros de téléphone Profils Propriétés COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 781 -...

  • Page 782: Numéros De Téléphone

    Numéros de téléphone Numéros de téléphone Management Groups COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 782 -...

  • Page 783: Management Groups

    Freely selectable name. This name is used to identify the group within the PBX and the connected system phones. The name can also be transferred to the VoIP end devices via LDAP server. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 783 -...
  • Page 784 Adds a new group. You must then make the settings for this new group. Note: Up to 64 groups can be created. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 784 -...

  • Page 785: Profils

    Profils Profils Management Profile Settings of the Group Profiles Settings Profile Assignment COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 785 -...

  • Page 786: Management Profile

    The selected settings can be viewed (default profiles). Configurer The user-defined profiles can be adapted to the corresponding requirements (user-defined profiles). Nouveau Creation of a new profile. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 786 -...

  • Page 787: Settings Of The Group Profiles

    Settings of the Group Profiles Settings of the Group Profiles Basic Settings Exchange Line Settings Reachability Voicemail-/Fax Box Settings COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 787 -...

  • Page 788: Basic Settings

    (après). If a call was not accepted, although all logged-in members of the group were called, the call would be finished with a busy signal. Tous - groupe fractionné COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 788 -...
  • Page 789 Only the phone of one group member will ring. After the configured delay time (après) another single group member will be called. If all members of a group are called, the process will be restarted with the first member COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 789 -...
  • Page 790 A, the group is split for the calls. The order of calls depends on the configured Priorité. If a call was not accepted, although COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 790 -...
  • Page 791 A, the group is split for the calls. The order of calls depends on the configured Priorité. If finally all logged-in members of a group are called, the busy subscribers will hear knocking additionally (only from external). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 791 -...
  • Page 792 If finally all logged-in members of a group are called, the busy subscribers will hear knocking additionally (only from external). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 792 -...

  • Page 793: Exchange Line Settings

    Defines which kind of phone numbers may be dialled with a group member logged in as outgoing. International All national and international phone numbers can be dialled. National COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 793 -...
  • Page 794 No call deblocker is used for group members logged in as outgoing. Comme les abonnés The call deblocker selected for a subscriber is used. Ligne privilégiée Experts COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 794 -...
  • Page 795 Présentation du numéro de téléphone (appels sortants) Experts Defines which phone number is presented by a group member logged in as outgoing. Aucune The phone number is suppressed. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 795 -...
  • Page 796 Présentation du numéro de téléphone (appels entrants) Experts Defines which phone number is presented back to the caller by a group member logged in as outgoing. Aucune The phone number is suppressed. Par défaut COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 796 -...
  • Page 797 Note: On a connection with a GSM gateway, the phone number presentation configured in the PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 797 -...

  • Page 798: Reachability

    Defines which kind of phone numbers may be dialled with a group member logged in as outgoing. International All national and international phone numbers can be dialled. National COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 798 -...
  • Page 799 No call deblocker is used for group members logged in as outgoing. Comme les abonnés The call deblocker selected for a subscriber is used. Ligne privilégiée Experts COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 799 -...
  • Page 800 Présentation du numéro de téléphone (appels sortants) Experts Defines which phone number is presented by a group member logged in as outgoing. Aucune The phone number is suppressed. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 800 -...
  • Page 801 Présentation du numéro de téléphone (appels entrants) Experts Defines which phone number is presented back to the caller by a group member logged in as outgoing. Aucune The phone number is suppressed. Par défaut COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 801 -...
  • Page 802 Note: On a connection with a GSM gateway, the phone number presentation configured in the PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 802 -...

  • Page 803: Voicemail-/Fax Box

    Note: When switched off, the setting under Groupes > Propriétés applies. Messagerie vocale Type de réponse aux appels si tous déconnectés Temps d’attente pour transf. si non-réponse Immédiat COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 803 -...
  • Page 804 The voice mailbox will be called if the subscriber does not reply or if the internal number of the subscriber is busy. The voice mailbox will be called if all group members are logged out. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 804 -...

  • Page 805: Settings

    All group members logged in as outgoing will present the group number for internal outgoing calls. If the group is internally called the subscriber number is transferred back. Numéro de téléphone d’abonné COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 805 -...
  • Page 806 Note: When switched off, group members can only pick up direct calls to the phone number of the group. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 806 -...

  • Page 807: Settings Profile Assignment

    A configuration depending profile can be assigned to each subscriber, group or voice mail/fax box. Tous contiennent le profil The same profile is assigned to all subcribers, groups or boxes for one configuration. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 807 -...

  • Page 808: Propriétés

    Propriétés Propriétés Settings of the Group Properties COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 808 -...

  • Page 809: Settings Of The Group Properties

    Settings of the Group Properties Settings of the Group Properties Basic Settings Exchange Line Settings Reachability Voicemail/Fax Box Settings COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 809 -...

  • Page 810: Basic Settings

    Schéma de sonnerie après Tous All subscribers logged-in to the group will ring simultaneously. Selected subscribers will start to ring after the configured delay time (après). If a COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 810 -...
  • Page 811 If a call was not accepted, although all logged-in members of the group were called, the call would be finished with a busy signal. Linéaire - fixe - rotatif - groupe fractionné COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 811 -...
  • Page 812 If for the first call A more than half of the group members are ringing, no members are added to this call (frozen). Only the remaining subscribers are added to call B. If all group members are COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 812 -...
  • Page 813 A, the group is split for the calls. The order of calls depends on the configured Priorité. If finally all logged-in members of a COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 813 -...
  • Page 814 Configured ringing sequence: Not Tous or Tous - groupe fractionné Specifies the order of calls within the group for the ringing sequence (change with Status of incoming calls COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 814 -...
  • Page 815 The subscriber rings after the configured delay time (après). Nouveau Selects a new group member from the configured subscribers and groups and adds it to the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 815 -...
  • Page 816 Basic Settings Note: Up to 40 internal subscribers or groups can be assigned to a group as members. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 816 -...

  • Page 817: Exchange Line Settings

    Note: (non commandé par le profil): The function can not be overridden by a profile. Discrimination Experts Defines which kind of phone numbers may be dialled with a group member logged in as outgoing. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 817 -...
  • Page 818 The call restrictor selected for a subscriber is used. Liste blanche (appels sortants) Aucun No call deblocker is used for group members logged in as outgoing. Comme les abonnés COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 818 -...
  • Page 819 (see Targeted Exchange Line Access). Note: The same priority may be allocated to different external connections in parallel. Présentation du numéro de téléphone (appels sortants) Experts COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 819 -...
  • Page 820 Présentation du numéro de téléphone (appels entrants) Experts Defines which phone number is presented back to the caller by a group member logged in as outgoing. Aucune COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 820 -...
  • Page 821 Note: On a connection with a GSM gateway, the phone number presentation configured in the PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 821 -...

  • Page 822: Reachability

    Canaux de communication réservés Nombre External exchange line: For outgoing external calls of the group, the selected number of call channels of the selected external exchange line COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 822 -...
  • Page 823 Callers who are not put through to the waiting loop due to the limit, hear the busy tone. For this, Busy-on-Busy dynamic may not be selected. • COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 823 -...
  • Page 824 Music on Hold. If the called phones are available, the caller hears Music on Hold also while the phones are ringing. Annonce d’accueil Call signalisation COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 824 -...
  • Page 825 Comme les abonnés The call restrictor selected for a subscriber is used. Liste blanche (appels entrants) Aucun No call deblocker is used for group members logged in as outgoing. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 825 -...
  • Page 826 (cascading). Calls also will be rerouted to the new call forwarding destination. During cascading, the PBX memorises the subscribers who have already been COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 826 -...
  • Page 827 Internal and external calls to the group are forwarded after the entered delay time to the entered destination number. CF on all logged out Numéro de téléphone composé COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 827 -...
  • Page 828 Reachability Internal and external calls to the group are forwarded to the entered destination number, if all group members are logged out. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 828 -...

  • Page 829: Voicemail/Fax Box

    Note: faculté libre: The function is currently not overridden by a profile. Note: (non commandé par le profil): The function can not be overridden by a profile. Fax box Phone number of the box Requirements: COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 829 -...
  • Page 830 Querying and deleting voice messages as well as replaying own announcements is still possible. The call recording function can be used. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 830 -...
  • Page 831 The voice mailbox will be called if the subscriber does not reply or if the internal number of the subscriber is busy. The voice mailbox will be called if all group members are logged out. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 831 -...

  • Page 832: Settings

    Note: (non commandé par le profil): The function can not be overridden by a profile. Présentation du numéro de téléphone (interne) Numéros de téléphone de groupes COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 832 -...
  • Page 833 Liste d’appels centrale Calls saved in the caller list are automatically refreshed for all group members. That means, if a connection is established (incoming or COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 833 -...
  • Page 834 COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 834 -...

  • Page 835: Périphériques

    Périphériques Périphériques Boîtes de messagerie vocale/télécopie Assistant de périphériques Interphones Interfaces de paging Alarmes Relais (actionneurs) URL d’action COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 835 -...

  • Page 836: Boîtes De Messagerie Vocale/Télécopie

    Management Voice mail and fax boxes Management Profile Settings Profile Assignment Settings Voice of the Mail/Fax Function Settings of the Voice Mailbox Settings for the Fax Box COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 836 -...

  • Page 837: Management Voice Mail And Fax Boxes

    Enter the lowest phone number of the number range between 10 and 9999 in the entry field de and enter the highest phone number of the number range in the entry field À. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 837 -...
  • Page 838 Paramètres de boîte the Capacité d’enregistrement maximale) Propriétés de la boîte de messagerie vocale/télécopie of the • subscribers and groups not controlled via a profile COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 838 -...
  • Page 839 Messagerie vocale The new voice mailbox obtains all properties of the selected template during creation (except for Users/authorisations, PIN pour l’interrogation à distance and Annonces). Fax box COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 839 -...
  • Page 840 (subscriber, group) which is already owner of a group of the type to be created (voicemail or fax box), no further box will be created for this number. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 840 -...
  • Page 841 Opens the configuration page for the box. Filtres The list of boxes is filtered by the entered or selected value. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 841 -...
  • Page 842 PBX as an internal number (page Synthèses > Plan de répartition des numéros > Synthèse globale). Type Select one of the available options. Numéro de téléphone COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 842 -...
  • Page 843 However, this can be changed. Note that changing the exchange line access number restricts the phone numbering plan. Propriétaire If necessary, select the internal phone number of the owner. Restaurer COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 843 -...

  • Page 844: Management Profile

    The selected settings can be viewed (default profiles). Configurer The user-defined profiles can be adapted to the corresponding requirements (user-defined profiles). Nouveau Creation of a new profile. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 844 -...

  • Page 845: Settings Profile Assignment

    A configuration depending profile can be assigned to each subscriber, group or voice mail/fax box. Tous contiennent le profil The same profile is assigned to all subcribers, groups or boxes for one configuration. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 845 -...

  • Page 846: Settings Voice Of The Mail/Fax Function

    Settings Voice of the Mail/Fax Function Settings Voice of the Mail/Fax Function System Information Automatic Clean-Up Memory Channels Simultaneously for Outgoing Calls Language Files COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 846 -...

  • Page 847: System Information

    Using the Configuration Manager ( Périphériques > Boîtes de • messagerie vocale/télécopie > Paramètres de base page) • Jointly for all Voice mail and fax boxes Requirements: • Voice Mail/Fax function (optional, see Activation) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 847 -...

  • Page 848: Automatic Clean-Up

    Using the Configuration Manager (page Périphériques > Boîtes de • messagerie vocale/télécopie > Paramètres de base) • Jointly for all Voice mail and fax boxes Requirements: • voice mail and fax function (optional, see Activation) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 848 -...

  • Page 849: Memory

    The memory check will be performed daily. hebdomadaire The memory check will be performed weekly. mensuel The memory check will be performed on the 1st day of every month. Heure COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 849 -...
  • Page 850 Caution: Do not remove the USB data storage device from the PBX while the system is running. • Switch off the PBX before removing the data storage device. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 850 -...

  • Page 851: Channels Simultaneously For Outgoing Calls

    Using the Configuration Manager ( Périphériques > Boîtes de • messagerie vocale/télécopie > Paramètres de base page) • Jointly for all Voice mail and fax boxes Requirements: • Voice Mail/Fax function (optional, see Activation) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 851 -...

  • Page 852: Language Files

    Using the Configuration Manager ( Périphériques > Boîtes de • messagerie vocale/télécopie > Paramètres de base page) • Jointly for all Voice mail and fax boxes Requirements: • Voice Mail/Fax function (optional, see Activation) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 852 -...

  • Page 853: Settings Of The Voice Mailbox

    Settings of the Voice Mailbox Settings of the Voice Mailbox Box Settings Users/Authorisations Announcements Call Acceptance/Announcements COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 853 -...

  • Page 854: Box Settings

    All new messages will be replayed automatically without the need for further inputs and marked as listened to if the voice mailbox is queried or if message forwarding is used. Interrogation à distance COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 854 -...
  • Page 855 Enter the number of messages between 1 and 20, after which the forwarding can be started (depending on the configured notification time period). Délai de notification de hr until h COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 855 -...
  • Page 856 The maximum recording capacity specifies the maximum memory capacity in megabytes (MB) available for the recording of messages of the box. Additionally, the maximum length per recording can be specified. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 856 -...
  • Page 857 Note: If the clean-up fails, this information will be logged and if necessary sent as e-mail. E-mail transfer Requirements: Configured outgoing mail server (under Administration > Courrier • électronique > Serveur du courrier sortant) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 857 -...
  • Page 858 Enter a value between 50 and 90 %. When the amount of memory used exceeds the specified level, this information is sent as an e-mail. Send in the case of failure of automatic clean-up COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 858 -...
  • Page 859 The e-mail addresses of up to 10 message recipients can be entered for e-mail transfer. Subsequently, a test e-mail can be sent to check whether the e-mail transfer to the message recipients entered works without fault. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 859 -...
  • Page 860 Note: The PBX enters sent e-mails in a log file (page Surveillance > Messages système). Note: E-mails sent by the PBX may be treated as spam mail by the recipient of the message. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 860 -...

  • Page 861: Users/Authorisations

    If a group member or a subgroup is also entered individually as a user, the authorisations assigned to this user will also apply to this group member/subgroup. Nouveau Opens a new line for selecting another user/group. Utilisateur COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 861 -...
  • Page 862 (except for User/authorisations, Maximum recording capacity and Numéro de fax). Note: Only a user is permitted to change these settings via phone. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 862 -...

  • Page 863: Announcements

    Format: 16 kHz, 16-bit, PCM, mono or 8 kHz, 8-bit, mono, A-law • File name: up to 32 characters Note: On the German Auerswald Internet page, audio files can be converted into the audio format required for the PBX (see Auerswald Service Portal).
  • Page 864 The call must be accepted and after the tone an announcemnet can be recorded. Rename announcement Modifier Change the announcement name. Delete announcement Supprimer The announcement will be deleted. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 864 -...

  • Page 865: Call Acceptance/Announcements

    Enabled Disponibilité of the voice mailbox • Note: This setting is also possible configuration-dependent via profiles (Périphériques > Boîtes de messagerie vocale/télécopie > Profils > Configuration > Consulter). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 865 -...
  • Page 866 If Annonce de la boîte is selected: the corresponding announcement saved in the PBX Note: This settings is also possible configuration-dependent via profiles (Périphériques > Boîtes de messagerie vocale/télécopie > Profils > Configuration > Consulter). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 866 -...
  • Page 867 The phone number of the caller is displayed even when the caller does not leave a message or hangs up during the announcement. Admin Page Données des utilisateurs > Messages Propriétaire Page Messages (boîtes de messagerie vocale/télécopie) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 867 -...
  • Page 868 (Périphériques > Boîtes de messagerie vocale/télécopie > Profils > Configuration > Consulter). Type d’appel appels anonymes Call acceptance for calls without transferred phone number. appels internes Call acceptance for internal calls. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 868 -...
  • Page 869 > Propriétés > Paramètres de boîte). (No further action is required.) Annonce de la boîte The announcement of the voice mailbox selected in the Annonce list field (Announcement 1 to 10) will be replayed. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 869 -...
  • Page 870 Call Acceptance/Announcements Enregistrement The caller can leave a message. The setting for Enregistrer des messages courts also applies to the call-specific behaviour. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 870 -...

  • Page 871: Settings For The Fax Box

    Settings for the Fax Box Settings for the Fax Box Box Settings Users/Authorisations Call Acceptance COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 871 -...

  • Page 872: Box Settings

    Enter the complete phone number of the own external connection as fax ID. Number in the format +[country prefix][city code][external phone number] (e. g. +495306920094). Fax transmission Correction d’erreurs ECM COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 872 -...
  • Page 873 Enter a value for the recording capacity between 15 and 999 MB. Behind the entry field, it is displayed how much the entered value is in minutes. If COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 873 -...
  • Page 874 Configured outgoing mail server (under Administration > Courrier électronique > Serveur du courrier sortant) Serveur du courrier sortant Par défaut The e-mails are transferred via the default outgoing mail server. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 874 -...
  • Page 875 If the automatic clean-up fails, an e-mail is sent. (System e-mail) Link to the page Administration > Messages système for specifying how the system reacts to system information. Send after fax transfer Arrêt COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 875 -...
  • Page 876 Logo Logo par défaut The default logo is used. Name logo The selected logo is used. Message recipients Envoi de courrier électronique @Test COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 876 -...
  • Page 877 Note: The PBX enters sent e-mails in a log file (page Surveillance > Messages système). Note: E-mails sent by the PBX may be treated as spam mail by the recipient of the message. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 877 -...

  • Page 878: Users/Authorisations

    Requirements: • Configured internal subscribers and/or groups Nouveau Opens a new line for selecting another user/group. Utilisateur COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 878 -...
  • Page 879 The authorisations of the properties of the box that are not controlled via a profile are expanded (except for User/authorisations, Maximum recording capacity and Numéro de fax). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 879 -...

  • Page 880: Call Acceptance

    Requirements: • Configured internal subscribers and/or groups Nouveau Opens a new line for selecting another user/group. Utilisateur COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 880 -...
  • Page 881 The authorisations of the properties of the box that are not controlled via a profile are expanded (except for User/authorisations, Maximum recording capacity and Numéro de fax). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 881 -...

  • Page 882: Assistant De Périphériques

    Assistant de périphériques Assistant de périphériques Management of the Device Wizard COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 882 -...

  • Page 883: Management Of The Device Wizard

    Management of the Device Wizard Management of the Device Wizard Device Wizard Door Terminals Configuring Analogue Door Terminals Configuring VoIP Door Terminal Configurig IP Switch Relays Configuring Loudspeaker Announcements Online Configuration COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 883 -...

  • Page 884: Device Wizard

    Port to which the device is connected. Nouveau A new device template is created. Supprimer Deletes the entries that are marked in the list. Gestion des fichiers List of all device templates. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 884 -...
  • Page 885 Import a new device template in XML format. The device template is saved as an *.xml file to the data storage device (PC). Configurer Opens the configuration of the device template. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 885 -...

  • Page 886: Door Terminals

    – differently for night and day, for example. Only for VoIP door terminals: To create a connection with a VoIP door terminal, the PBX needs to know the SIP password of the connected COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 886 -...
  • Page 887 They already include several default values for operation of the door terminals in their factory settings. If no of the device templates on offer matches your installation, you can select a user-defined device template. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 887 -...

  • Page 888: Configuring Analogue Door Terminals

    Note: The call destination is first entered identically for all configurations. It can be changed later. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 888 -...
  • Page 889 Note: To create further configurations for a door terminal, open the page Périphériques > Interphones and click Configurer in the line of the corresponding door terminal. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 889 -...

  • Page 890: Configuring Voip Door Terminal

    Enter the user name (authentication data to control the relays). Mot de passe Enter the password (authentication data to control the relays). Relay X, Switch input X Enter the names of the relays and switch inputs. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 890 -...
  • Page 891 Note: If default values have already been entered in the device template, the entry fields will not be displayed. If you want to change these values, click Experts. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 891 -...

  • Page 892: Configurig Ip Switch Relays

    Enter the IP address required by the connected device. Possible entries: IP address with a range of 0 to 255 (example: 192.168.0.240). Port Enter the port required by the connected device. Possible entries: 1 to 65535. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 892 -...
  • Page 893 Enter the user name required by the connected device. Mot de passe Enter the password required by the connected device. Relay X, Nom Enter the names of the relays. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 893 -...

  • Page 894: Configuring Loudspeaker Announcements

    This number can be called directly by an internal subscriber. (Entry on page Périphériques > Assistant de périphériques) Note: A number cannot be allocated twice. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 894 -...
  • Page 895 However, this can be changed. Note that changing the exchange line access number restricts the phone numbering plan. Relay X, Nom Enter the names of the relays. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 895 -...

  • Page 896: Online Configuration

    Using the Configuration Manager (page Périphériques > Assistant • de périphériques > Configurer) IMPORTING DEVICE TEMPLATE A device template is either imported from the Internet Charger config. or from a file Importer du fichier. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 896 -...

  • Page 897: Interphones

    Interphones Interphones Management of the Door Terminal Settings of the Door Terminal Settings Door Call COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 897 -...

  • Page 898: Management Of The Door Terminal

    Management of the Door Terminal Management of the Door Terminal Door Calls+Relays COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 898 -...

  • Page 899: Door Calls+Relays

    Using the Configuration Manager (page Périphériques > • Interphones) Relais Link to the page Périphériques > Relais (actionneurs) Deletes the relay or opens the configuration of the relay. Türrufe COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 899 -...

  • Page 900: Settings Of The Door Terminal

    Settings of the Door Terminal Settings of the Door Terminal Configuration of the Door Terminal COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 900 -...

  • Page 901: Configuration Of The Door Terminal

    • Separately for door terminals • Using the Configuration Manager (page Périphériques > Interphones > Configurer) Requirements: • Created door terminal Analogue door terminal VoIP Door Terminal COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 901 -...

  • Page 902: Settings Door Call

    Note: The DTMF sequence usually is the phone number assigned to the door bell button within the door terminal. Invite SIP Requirements: COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 902 -...
  • Page 903 PBX. Note: See Ringtones for information about exceptions to signalling and sound sequences. Durée de l’appel Proceed as follows: • Separately for configurations COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 903 -...
  • Page 904 Deuxième sonnerie Proceed as follows: • Separately for configurations Requirements: • Created relay with operating mode Deuxième sonnerie COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 904 -...
  • Page 905 It will then be triggered by a relay with the operating mode second ringer which is assigned to the door call. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 905 -...

  • Page 906: Interfaces De Paging

    Interfaces de paging Interfaces de paging Management Announcement Output Settings Announcement Output COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 906 -...

  • Page 907: Management Announcement Output

    Note: The default exchange line access number on the PBX is 0 in the factory settings. However, this can be changed. Note that changing the exchange line access number restricts the phone numbering plan. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 907 -...
  • Page 908 If you do not want to use any of the existing relays, select New relays in the list field ( cancels the operation). Enter a freely selectable name for the relay and click Ok. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 908 -...
  • Page 909 Note: For a detailed description of the operating modes, refer to Relay Operating Modes. Link to the page Périphériques > Relais (actionneurs) Deletes the relay or opens the configuration of the relay. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 909 -...

  • Page 910: Settings Announcement Output

    Specifies how many milliseconds the PBX will wait before it sends DTMF sequences to the announcement output again. For information about how much time the connected device requires to be ready for reception COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 910 -...
  • Page 911 Settings Announcement Output again after receiving DTMF sequences, see the manual of the device in question. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 911 -...

  • Page 912: Alarmes

    Alarmes Alarmes Management of the Alarms Settings Alarm Settings of the Switch Inputs COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 912 -...

  • Page 913: Management Of The Alarms

    However, this can be changed. Note that changing the exchange line access number restricts the phone numbering plan. Freely selectable name. This name is used to identify the alarm within the PBX. Activer alarme COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 913 -...
  • Page 914 Opens the configuration of the alarm. Nouveau Adds a new alarm. You must then make the settings for this new alarm. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 914 -...

  • Page 915: Switch Input+Relay

    IP switch relay) in the configuration of the PBX, but takes over the selected alarm function for the alarm. Note: For a detailed description of the operating modes, refer to Relay Operating Modes. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 915 -...
  • Page 916 (see manual and settings of the device in question). The DTMF sequence or the SIP invite usually is the phone number assigned to the door bell button within the door terminal. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 916 -...
  • Page 917 PBX, but takes over the selected alarm function for the alarm. Deletes the switch input or opens the configuration of the switch input. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 917 -...

  • Page 918: Settings Alarm

    After an alarm is triggered off, the alarm input continues to be enabled. A further alarm can be triggered off. Exécutions d’alarme Specifies how many alarm loops are to be performed before the alarm is acknowledged. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 918 -...
  • Page 919 ---: Alarm calls can be made on all external channels. External connection: alarm call is made on the selected external connection. The selected phone number is transmitted. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 919 -...
  • Page 920 The Action URL will be assigned to the alarm type Alarme confirmée. As soon as an alarm subscriber (configured under Devices > Alarms > Configure > Alarm subscriber (destination number)) acknowlegded the alarm, the Action URL is sent COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 920 -...
  • Page 921 Alarme déclenchable par une URL d’action Provided that the access authorisation to Action URLs is granted system- wide or for a subscriber, the individual alarm can be triggered by Action URLs. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 921 -...

  • Page 922: Settings Of The Switch Inputs

    Settings of the Switch Inputs Settings of the Switch Inputs Switch Input+Relay COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 922 -...

  • Page 923: Switch Input+Relay

    Note: The DTMF sequence usually is the phone number assigned to the door bell button within the door terminal. Invite SIP Requirements: • Created switch input for a VoIP device COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 923 -...
  • Page 924 SIP invite the connected device sends, see the manual of the device in question. Note: The SIP invite usually is the phone number assigned to the door bell button within the door terminal. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 924 -...

  • Page 925: Relais (Actionneurs)

    Relais (actionneurs) Relais (actionneurs) Management Relays (Actuators) Settings of the Relays (Actuators) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 925 -...

  • Page 926: Management Relays (Actuators)

    (Actuators). Note: To learn how you can assign a door call to a relay with the operating mode Second ringer, refer to the chapter Settings Door Call. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 926 -...
  • Page 927 A new relay is created and assigned to a device. Supprimer Deletes the entries that are marked in the list. Configurer Opens the configuration of the device template. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 927 -...

  • Page 928: Settings Of The Relays (Actuators)

    Settings of the Relays (Actuators) Settings of the Relays (Actuators) Analogue Door Terminal VoIP Door Terminal IP Switch Relay Loudspeaker Announcements COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 928 -...

  • Page 929: Analogue Door Terminal

    The switching duration of a relay specifies after how many seconds the PBX will switch off the relay. Possible entries: 0 to 6000 (0 only for manual relays). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 929 -...
  • Page 930 Relais déclenchable par URL d’action Provided that the access authorisation to Action URLs is granted system- wide or for a subscriber, the individual relay can be triggered by Action URLs. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 930 -...

  • Page 931: Voip Door Terminal

    Alarm and PC relay after the specified switching duration. Note: When switched off, the hold time of the relay is used. The PBX does not actively switch off the relay. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 931 -...
  • Page 932 The PBX needs to know how long the relay will be held in order to signalise holding of the relay on the system phones (see the manual of the device in question). Requirements: • Created relay COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 932 -...
  • Page 933 Relais déclenchable par URL d’action Provided that the access authorisation to Action URLs is granted system- wide or for a subscriber, the individual manual relay can be triggered by Action URLs. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 933 -...

  • Page 934: Ip Switch Relay

    Alarm and PC relay after the specified switching duration. Note: When switched off, the hold time of the relay is used. The PBX does not actively switch off the relay. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 934 -...
  • Page 935 The PBX needs to know how long the relay will be held in order to signalise holding of the relay on the system phones (see the manual of the device in question). Requirements: • Created relay COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 935 -...
  • Page 936 Relais déclenchable par URL d’action Provided that the access authorisation to Action URLs is granted system- wide or for a subscriber, the individual manual relay can be triggered by Action URLs. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 936 -...

  • Page 937: Loudspeaker Announcements

    The switching duration of a relay specifies after how many seconds the PBX will switch off the relay. Possible entries: 0 to 6000 (0 only for manual relays). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 937 -...
  • Page 938 Relais déclenchable par URL d’action Provided that the access authorisation to Action URLs is granted system- wide or for a subscriber, the individual relay can be triggered by Action URLs. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 938 -...
  • Page 939 Enter DTMF sequences required by the connected device. Possible entries: Digits and the characters * and # and the comma ',' character as a pause of half a second. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 939 -...

  • Page 940: Url D'action

    URL d’action URL d’action Management of the Action URLs (HTTP Request) Settings Action URL (HTTP Request) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 940 -...

  • Page 941: Management Of The Action Urls (Http Request)

    Management of the Action URLs (HTTP Request) Management of the Action URLs (HTTP Request) Action URLs (Incoming) Action URLs (Outgoing) Event Type COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 941 -...

  • Page 942: Action Urls (Incoming)

    Triggered exclusively on the local network. Les abonnés peuvent créer leurs propres mots de passe pour accéder aux URL d’action For the subscriber login, additional passwords can be configured under subscriber properties. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 942 -...
  • Page 943 Displays the automatically created passwords that is only displayed once. Therefore, it should be copied to the clipboard. Note: When switched off, the password is only created when accessing the PBX via a secure HTTPS connection. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 943 -...

  • Page 944: Action Urls (Outgoing)

    Protocol, IP/URL and command must be understood by the receiving device (example: http://phoneIP/remote_control?action=HANGUP). You find further information in the device manual. Configurer Opens the configuration of the Action URL. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 944 -...

  • Page 945: Event Type

    Enter the phone number of the alarm and a freely selectable name. In the list field Type d’alarme, select the alarm type. Click Ok. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 945 -...
  • Page 946 Freely selectable name. This name is used to identify the alarm within the PBX. Type d’alarme Note: You can select all alarm types for one alarm. Démarrage alarme COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 946 -...
  • Page 947 Action URL is sent. Link to page Périphériques > Alarmes Delets the alarm or opens the configuration of the alarm. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 947 -...

  • Page 948: Settings Action Url (Http Request)

    Mot de passe Enter the password that belongs to the username. Réponse requise A message concerning the Action URL that is was sent is displayed (Monitoring > System messages). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 948 -...

  • Page 949: Calendriers

    Calendriers Calendriers Configurations Plages horaires COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 949 -...

  • Page 950: Configurations

    Configurations Configurations Management Configuration COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 950 -...

  • Page 951: Management Configuration

    Automatic configuration switchover is controllable via phone. Nom de configuration Freely selectable name. This name is used to identify the configuration within the PBX. (Select Nouveau to enter.) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 951 -...
  • Page 952 You must then make the individual settings for the configuration. Supprimer Deletes the entries marked in the list. Copier Configuration settings are copied from one configuration into other, selected configurations. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 952 -...

  • Page 953: Plages Horaires

    Plages horaires Plages horaires Management Switching Times COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 953 -...

  • Page 954: Management Switching Times

    23:59. The normal configuration for a weekday will be activated at 0:00 of the following day (even if a configuration was activated manually on the holiday). Configuration COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 954 -...
  • Page 955 Adds a new switching time to the list. For this switching time settings must be configured. Supprimer Deletes the entries marked in the list. Copier Switching times are copied from one weekday to other selected weekdays. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 955 -...

  • Page 956: Routage

    Routage Routage Soft-LCR 4.0 Routage VoIP/GSM COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 956 -...

  • Page 957: Soft-Lcr 4.0

    Soft-LCR 4.0 Soft-LCR 4.0 Management LCR Subscribers Management LCR Providers Management Networks and LCR import Management Area Codes/Area Code Ranges Management LCR Tables COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 957 -...

  • Page 958: Management Lcr Subscribers

    Select the subscribers for whom automatic LCR is to be carried out. (Select Nouveau to enter.) Nouveau Adds a new subscriber to the list. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 958 -...

  • Page 959: Management Lcr Providers

    Nouveau to enter.) Nouveau Adds a new provider to the list. Up to 50 dial-around providers can be created. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 959 -...

  • Page 960: Management Networks And Lcr Import

    Configurer Opens the configuration of the networks and the corresponding prefixes. Nouveau Adds a new network to the list. Up to 60 networks can be created manually. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 960 -...
  • Page 961 (e. g. Telefonsparbuch.de). Important: When importing configuration data, existing LCR data is deleted. Exporter A completed LCR configuration is saved to a data storage device in a *.gz file. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 961 -...

  • Page 962: Management Area Codes/Area Code Ranges

    Adds a new area code/area code range to the list. Up to 1000 entries can be created for all networks in total. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 962 -...

  • Page 963: Management Lcr Tables

    The dial attempt is ended and a busy signal is issued. Provider name: The dial attempt is initiated using the area code entered under Routage > Soft-LCR 4.0 > Providers. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 963 -...
  • Page 964 Proceed as follows: • Separately for main provider, 1st and 2nd fallback provider Seconds the provider assigns the first meter pulse after the connection has been established (after CONNECT). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 964 -...
  • Page 965 Note: The provider bills each started meter pulse in full. Nouveau Adds a new LCR table to the list. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 965 -...

  • Page 966: Routage Voip/Gsm

    Routage VoIP/GSM Routage VoIP/GSM Settings for VoIP/GSM Routing COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 966 -...

  • Page 967: Settings For Voip/Gsm Routing

    Settings for VoIP/GSM Routing Settings for VoIP/GSM Routing Exception Numbers Routing Configuration-Dependent COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 967 -...

  • Page 968: Exception Numbers

    Tous les raccordements aux lignes fixes The dialling is carried out by one of the external ports without GSM gateway of the configured ISDN PTMP connections or ISDN PTP connections. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 968 -...
  • Page 969 Nouveau Adds a new exception number to the list. You must then make the settings for the exception number. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 969 -...
  • Page 970 1. Numérotation or the option émettre tonalité occupée for the 2. Numérotation and 3. Numérotation is selected for the imported phone numbers. This must be manually adapted later. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 970 -...

  • Page 971: Routing Configuration-Dependent

    In case that the selected provider has low prices only for a limited space of time, you can switch on and off single exception numbers by configuration. Configuration, during which the exception number is used. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 971 -...

  • Page 972: Fonctions

    Textes CLIP Crédits de communication Fonction Hôtel Calendrier Short-Code Macros LAN-TAPI Parçage d’appels Recherche de nom en ligne File d’attente Music on Hold and Announcements Heures de réveil COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 972 -...

  • Page 973: Prise De La Ligne Principale

    Prise de la ligne principale Prise de la ligne principale Settings for Exchange Line Transfer COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 973 -...

  • Page 974: Settings For Exchange Line Transfer

    The charges for a call are billed to the transferring subscriber. Abonné demandeur The charges for a call are billed to the requesting subscriber. Time limitation for establishing the external call (1..60 min) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 974 -...
  • Page 975 Settings for Exchange Line Transfer Specifies how many minutes the exchange line access will persist at maximum if a call is not initiated successfully. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 975 -...

  • Page 976: Standard Automatiques Svi

    Standard automatiques SVI Standard automatiques SVI Management Automatic Reception Settings for Automatic Receptions COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 976 -...

  • Page 977: Management Automatic Reception

    Using the Configuration Manager (page (Seite Fonctions > Standard automatiques SVI) Requirements: • Activated function Automatic Reception (optional, see Activation) Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 977 -...

  • Page 978: Settings For Automatic Receptions

    Settings for Automatic Receptions Settings for Automatic Receptions Settings Destination Number COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 978 -...

  • Page 979: Settings

    Proceed as follows: • Separately for Automatic Receptions • Using the Configuration Manager (page Fonctions > Standard automatiques SVI > Configurer) Requirements: • A configured automatic reception COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 979 -...

  • Page 980: Destination Number

    Proceed as follows: • Separately for Automatic Receptions • Using the Configuration Manager (page Fonctions > Standard automatiques SVI > Configurer) Requirements: • A configured automatic reception COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 980 -...

  • Page 981: Disa (Call Through)

    DISA (Call Through) DISA (Call Through) Settings for Call Through COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 981 -...

  • Page 982: Settings For Call Through

    Settings for Call Through Settings for Call Through Exchange Line Settings Call Assignment Call Through User COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 982 -...

  • Page 983: Exchange Line Settings

    Durée maximale d’un appel DISA vers l’extérieur (1 à 99 min.) Specifies after how many minutes an external Call Through call is ended by the PBX, due to security reasons. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 983 -...
  • Page 984 Call Through calls: • Exchange line authorisation • Call restrictor (outgoing) • Call deblocker (outgoing) • Preferred exchange line • Number presentation (outgoing) • Number presentation (incoming) COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 984 -...

  • Page 985: Call Assignment

    Nombre maximum Specifies how many how many simultaneous Call Through calls are permitted for the exchange line. ---: No Call Through calls are permitted. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 985 -...

  • Page 986: Call Through User

    Call Through user is checked. Nouveau Adds a new Call Through user to the list. You must then make the settings for the Call Through user. Supprimer COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 986 -...
  • Page 987 Call Through User Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 987 -...

  • Page 988: Textes Clip

    Textes CLIP Textes CLIP Settings CLIP Texts COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 988 -...

  • Page 989: Settings Clip Texts

    The configured CLIP text is displayed on analogue phones during a call that signals the LAN-TAPI function. Rappels • The configured CLIP text is displayed on analogue phones during a callback (on busy or on no reply). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 989 -...
  • Page 990 Requirements: • System phone or analogue phone with alphanumerical CLIP information • Phone number display (CLIP): Infos CLIP and Infos CLIP étendues enabled for the analogue subscriber COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 990 -...

  • Page 991: Crédits De Communication

    Crédits de communication Crédits de communication Settings of the Call Allowance Account COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 991 -...

  • Page 992: Settings Of The Call Allowance Account

    Settings of the Call Allowance Account Settings of the Call Allowance Account Charges Account Debit Call Allowance Accounts COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 992 -...

  • Page 993: Charges

    LCR calls. Maximum credit for an account (max. 500 EUR) Specifies the highest amount that a call allowance account may not exceed. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 993 -...
  • Page 994 Charges La perception des taxes change avec le abo. After transferring a call to another internal end device, the account of the other subscriber is debited. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 994 -...

  • Page 995: Account Debit

    Débit bancaire en cas d’appels privés Charge account for group calls The configured call allowance accounts are debited in the case of business calls, private calls and/or group calls. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 995 -...

  • Page 996: Call Allowance Accounts

    The call allowance account is set only manually. Increase ... by The call allowance account is increased at intervals by the configured allowance charge amount. Charging manually is possible. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 996 -...
  • Page 997 For several call allowance accounts the allowance charge amounts are set simultaneously to the same value. Select the check boxes of the subscribers in question, enter the allowance charge amounts under sur and click Enregistrer. COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 997 -...

  • Page 998: Fonction Hôtel

    Fonction Hôtel Fonction Hôtel Settings of the Hotel Function Management of the Hotel Function COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 998 -...

  • Page 999: Settings Of The Hotel Function

    Settings of the Hotel Function Settings of the Hotel Function Printer Settings Print Options COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 999 -...

  • Page 1000: Printer Settings

    Note: When switched off, the telephone bills (original document + copies) are printed out in sequence without blank lines. Nombre de documents imprimés Number (max. 4) of invoices to be printed out (original document + copies). COMpact 5200/5200R/5500R - Firmware V7.4A - Advanced Information V08 06/2019 - 1000 -...

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